management paradise

Description The purpose of this paper is to review and discuss public performance management in general and performance appraisal and pay for performance specifically. Performance is a topic that is a popular catch-cry and performance management has become a new organizational ideology. Under...

Description In the hotel industry customer and service orientation is paramount. Therefore, measuring performance contributes to generate transparency and supports directing employee behaviour to implement the hotel's objectives. Hereby, especially non-financial performance measures broken down...

Description This report is designed for business and technical managers who oversee or participate in a performance management initiative and want to learn how to create effective key performance indicators. The report examines the methods and techniques organizations can use to transform...

Description Performance management systems, which typically include performance appraisal and employee development, are the "Achilles' heel" of human resources management. They suffer flaws in many organizations, with employees and managers regularly bemoaning their ineffectiveness. E F F E C T...

Description The nature of competition for beer market in Thailand in the past was not much rigorous because there were only two groups of operator. Boon Rawd Brewery Company produced and distributed Singha beer family and Thai Amarit Brewery Company was the producer and distributor Kloster and...

Description A typology of strategies related to the distribution channels used by Champagne makers is established. Champagne makers' operating profit depends on their distribution network, which affects selling prices. Based on a sample of 20 Champagne makers ("Maisons de Champagne"), economic...

Description The vodka industry is in a revitalized phase despite the assertions by most analysts that it is in the mature phase of its product life cycle. The focus of this study is to evaluate global marketing strategies in distilled spirits industry, and our analysis will concentrate on four...

Description There is little doubt that the modern wine trade is becoming increasingly globalized. The world wine market presented by the mature markets (as EU) and the newly growing markets (as China, India, or Russia) faces major new challenges in this rapidly evolving situation, as thee...

Description The purpose with this thesis is to get an understanding of how differences in the choice of media channels in the United States and China can be explained by differences in culture and ways of communication as opposed to legal and ethical restraints. J ÖNKÖP I NG I NT E RNAT I...

Description Rural consumers in South and South-East Asia have tremendous potential for telecom adoption but very few know how to either identify these consumers or reach out to them. Remoteness and low spending capacities are cited by prominent organizations as reasons for not conceptualizing...

Description Services are deeds, processes and performances (Zeithaml and Bitner, 2003). Broadly speaking, services include all economic activities whose output is not a physical product or whose construction is generally consumed at the time it is produced and which provides added value in forms...

Description The growth rate of mobile telecommunication service market is remarkable in Pakistan for the past few years. Pakistan's telecommunication industry particularly for cellular market is growing at above average growth rate as compared to its competitors. International Journal of...

Description Three baseball umpires are debating their job descriptions, if rather ungrammatically. The first umpire states, "Some of them is strikes, and some of them is balls, and I calls them as they is." The second, slightly more enlightened umpire says, "Some of them is strikes, and some of...

Description India telecom sector has emerged as one of the fastest growing economies in the world today. One of the sectors that has shown the signs of profitability and contributed significantly to the country's economy is the telecom industry. In fact, the Indian telecom market has gained...

Description Reputation is a word much used today. Pick up a newspaper and turn to the business, sport or travel section and you will find the word reputation in relation to a person, organisation or place. Many use the word casually with little regard for its meaning especially in the context of...

Description Protecting consumers and customers from products that may cause them harm is at the forefront of every decision and action a recalling company takes. As a result, companies give the operational aspects of a recall top priority. As many participants acknowledged, fi nancial aspects...

Description Warranty management is among the most tangible customer-facing activities - offering manufacturers the opportunity to enhance the customer experience by automating the administration of terms and contracts. Also, warranty information is an important source of "on-theground" failure...

Description Pharmacy managers face unique challenges when it comes to the proper management of inventory, with balancing inventory levels that satisfy patients' needs while minimizing costs the primary goal. This goal is not met when inventory is managed without careful planning and analysis –...

Description Perhaps no other area of business activity gives rise to as much discussion among and between those directly involved and those who are not involved as the activity known as selling. This is not surprising when one considers that so many people derive their livelihood, either...

Description The modern world is organised on the theory that each nation state is sovereign and independent from other countries. In reality, however, no country can completely isolate its internal affairs from external forces. Even the most inward-looking regimes have realised the limitations...