abhishreshthaa
Abhijeet S
New Era Tickets is an entertainment ticketing company located in Exton, Pennsylvania . The company provides full-service ticketing and fan marketing solutions for public assembly facilities, sports organizations, and entertainment companies.
New Era Tickets provides clients with a state of the art ticketing platform that enables clients to regain control of the box office. Services include internet ticket sales, order fulfillment, customer service, access control and print-at-home technology, up-selling and cross-selling, stored value technology, online ticket exchange, and ticket auctions.
In addition to the ticketing services, New Ear Tickets also provides database marketing tools and services designed to improve ticket sales, establish a single, consolidated view of customers and prospects, and increase customer retention and lifetime value. New Era Tickets does this through advanced email deliverability, ability to customize messages and offers across marketing channels, lead scoring, and flexible multi-tenant database architecture were key selection criteria.
New Era Tickets is owned by Comcast Spectacor, a Philadelphia-based entertainment management company, and is headed by CEO Fred Maglione and COO Dave Homan. The company uses technology provided by Paciolan.
Strengths
* Privately owned - no bias for short term thinking to satisfy Wall Street
* The value proposition: price and convenience
* Targeted shopper base
* Financial health relatively good; low debt
* Large scale, centrally managed
Weaknesses
* High turnover / labor challenges
* Increasing operating cost structure
* In-store execution very inconsistent
* Inconsistent sales/store
Opportunities
* Improving sales productivity of existing buildings
* Optimize supply chain, inventory levels, and in-store execution
* Dollar General Market
* Improving supply chain and efficiency
* New stores: nowhere near format saturation
Threats
* Increasing proportion of consumables has significant margin impact
* Economic pressures on core customers (fuel, unemployment)
* Wal-Mart overlap
* Global sourcing under pressure with exchange rate fluctuations
New Era Tickets provides clients with a state of the art ticketing platform that enables clients to regain control of the box office. Services include internet ticket sales, order fulfillment, customer service, access control and print-at-home technology, up-selling and cross-selling, stored value technology, online ticket exchange, and ticket auctions.
In addition to the ticketing services, New Ear Tickets also provides database marketing tools and services designed to improve ticket sales, establish a single, consolidated view of customers and prospects, and increase customer retention and lifetime value. New Era Tickets does this through advanced email deliverability, ability to customize messages and offers across marketing channels, lead scoring, and flexible multi-tenant database architecture were key selection criteria.
New Era Tickets is owned by Comcast Spectacor, a Philadelphia-based entertainment management company, and is headed by CEO Fred Maglione and COO Dave Homan. The company uses technology provided by Paciolan.
Strengths
* Privately owned - no bias for short term thinking to satisfy Wall Street
* The value proposition: price and convenience
* Targeted shopper base
* Financial health relatively good; low debt
* Large scale, centrally managed
Weaknesses
* High turnover / labor challenges
* Increasing operating cost structure
* In-store execution very inconsistent
* Inconsistent sales/store
Opportunities
* Improving sales productivity of existing buildings
* Optimize supply chain, inventory levels, and in-store execution
* Dollar General Market
* Improving supply chain and efficiency
* New stores: nowhere near format saturation
Threats
* Increasing proportion of consumables has significant margin impact
* Economic pressures on core customers (fuel, unemployment)
* Wal-Mart overlap
* Global sourcing under pressure with exchange rate fluctuations