Description
Welfare of employee and his family members is an effective advertisingand also a method of buying the gratitude and loyalty of employees.
EXECUTIVE SUMMARY
Welfare of employee and his family members is an effective
advertisinga n d a l s o a m e t h o d o f b u y i n g t h e g r a t i t u d e a n d l o y a l t y o f e m
p l o y e e s . Empl o yee wel f ar e i s a c ompr ehens i v e t er m i nc l udi ng v ar i ous s er v i
c es , benefits and facilities offered by the employer.The basic purpose of labour welfare is to enrich
the life of employees andkeep them happy and contented. Welfare facilities enable workers to have
aricher and more satisfying life. It raises the standard of living of workers byindirectly reducing the
burden on their pocket.Welf are means improvi ng, f ari ng or doi ng wel l . It is a
comprehensi veterm, and refers to the physical, mental, moral and emotional well-being of an
individual. Further, the term welfare is a relative concept, relative in timeand space. It theref ore,
vari es from time to time, regi on to regi on and fromcountry to country
Labour wel f are i s an important aspect i n every organi zati on wi th someadded
i ncenti ves whi ch enabl e t he workers t o l ead a decent l if e. There
ares ev er al age nc i es i nvol v ed i n t h e l abour wel f ar e wor k namel y t h e c ent r a l
government, empl oyer’ s trade uni on and other soci al servi ce organi zati on.Welfare
services may broadly be classified into two categories:-1 ) I n t r a m u r a l 2 ) E x t r a m u r a l I n
order t o get t he best out of a worker i n t he matter of producti on, working condition is
required to be improved to large extent. The work placeshould provide reasonable amenities for
the worker’s essential need.Today vari ous medi cal services l ike hospi tal , cl i ni cal and
di spensar yfacilities are provided by organizations not only to the employees but also tothei r f ami l y
members. Normal l y wel f are and recreati onal benef i ts i ncl udescanteens, housing,
transportation, education etc.Some l arge organi zati ons set up wel f are organi zati ons wi th a
vi ew toprovi de al l t ypes of wel f are faci l i ti es at one centre and appoi nted wel f arebenefits
continuously and effectively to all employees fairly.
W. C. L. Nagpu r ar ea has r ec og ni z ed t hat wel f ar e of empl o yee s b yimproving
their quality of life and their family’s well being in general will helpthrust t o t he obj ecti ves of
W.C.L. di rectl y and i ndi rectl y thereby i ncreasi ngand improving production and productivity.
This task is carried
on ceaselesslyb y i n v o l v i n g e m p l o y e e s , w o r k e r s , r e p r e s e n t a t i v e s a n d m a
n a g e m e n t representative.W. C. L. i s s pendi ng l ot s of mone y on t h e empl o yee
wel f ar e. Wel f ar efacilities provided by this organization are unique for all the employees. Theonly
difference is that the top level officers receive some additional facilitiesalong with routine one.Wi th
t he hel p of t he proj ect an attempt i s made t o study t he wel f aremeasures provi ded t o
empl oyees, what i s t he procedure, time requi red f orsanctioning welfare facilities and such
other basic policies of the organization.The study i s based on t he i nf ormation col l ect ed from
respondentsthrough questionnaire. The data analyzed is presented in the form of
grapha n d o n t h e b a s i s o f t h a t c o n c l u s i o n s a r e m a d e . A t l a s t t
h e r e q u i r e d suggestions are given.After analyzing the data it is found that the employees are
satisfied withthe welfare facilities provided to them by the area office W.C.L.
INTRODUCTIONLabour welfare:-
Labour wel f ar e wor k ai ms at pr ov i di ng s uc h s er v i c e f ac i l i t i es andamenities
which enable the workers employed in an organization to performtheir work i n heal thy congeni al
surroundi ng conducti ve to good heal th andhigh
morale.Labour wel f are i s a comprehensi ve term i ncl udi ng vari ous servi ces, benefits and
facilities offered by the employer. Through such generous fringebenef i ts the empl oyer makes
l i f e worth l i vi ng f or empl oyees. The wel f areameni ti es are extended i n addi ti onal to
normal wages and other economicrewards available to employees as per the legal
provisions.Welfare measures may also be provided by the government, trade unionsand non-
government agenci es i n addi ti on t o t he empl oyer. “Internati onal Labour Organization efforts
to make life worth living for workers” Accordingto the Oxford dictionary “Welfare is fundamentally an
attitude of mind on thepart of management influencing the method by which management activitiesare
undertaken.
Objectives of labour welfare activities:-
Following are the objectives of the voluntary labour welfare services byemployer-1)To wi n over
empl oyees l oyal t y and i ncrease their moral e.2)To devel op eff ici ency and producti vi ty
among workers.3)To reduce of threat of f uture government i ntervention. 4) To mak e
r ec r ui t ment mor e ef f ec t i v e. 5)To earn goodwi l l and enhance publ i c
image. 6 ) T o b u i l d u p s t a b l e l a b o u r f o r c e t o r e d u c e l a b o u r
t u r n o v e r a n d absenteeism.
Importance of labour welfare activities:-
Labour wel f are i n Indi a has a speci al si gnif i cance as the consti tuti onprovi des f or the
promoti on of wel f are of the l abour f or human condi ti ons of work and securing to all workers.The
vari ous wel f are measures provi ded by the empl oyee wi l l havei mmedi ate impact on the
heal th, physi cal and mental eff ici ency, al ertness, morale and overall efficiency of the workers
and thereby contributing to thehighest productivity.Social security measure provided by employer will
act as a protection tothe workers. Labour welfare means activities designed for the promotion of the
economic, social and cultural well being of the employees. Labour welfareincludes both statutory as
well as non-statutory activities undertaken by theemployers, trade unions and both the central and
state governments for thephysical and mental development of the workers.Labour welfare enables
workers to have richer and more satisfying life. Itraises the standard of living of workers by indirectly
reducing the burden ontheir pocket. Welfare measures improve the physical and physiological
healthof the employees, which in turn enhance their efficiency and productivity.Labour wel f are
promotes a sense of bel ongi ngs among the workers,preventi ng them from
resorti ng t o unheal thy
practices l ike absenteei sm, l obour unr es t s t r i k e, et c . wel f ar e wor k i mpr ov es t h e
r el at i ons bet ween employees and employers. It promotes a real change of heart and a
changeof outlook of the part of both the employers and employees.
Reasons for the labour welfare activities in India:-
1)Increase in efficiency of employees:
Labour welfare activities increases in efficiency of employees to work. These f aci l i ti es
hel p i n devel opi ng t he feel i ng of dedicati on amongt h e m . D u e t o t h e i n c r e a s e i
n e f f i c i e n c y t h e p r o d u c t i o n a n d t h e productivity of the enterprise increase
considerably.
4
2)Helpful in reducing the state of poverty among employees:
Most of the workers i n our country are unabl e i n provi di ng f or
basen e c e s s i t i e s f o r t h e m s e l v e s a n d t o t h e i r f a m i l y m e m b e r s . T h i s i s
because of the extreme povert y among Indi an workers. Provi si on
of l abour wel f ar e ac t i v i t i es pl a ys an i mpor t ant r ol e i n r educ i ng s uc h poverty
and in providing essential amenities to the workers.
3)Establishment of Organizational peace:
Labour welfare activities help in establishing sound relations betweenempl oyees and empl oyers.
When the empl oyees of the organi zati onfeels that they are getting all the possible facilities and
the employersare very caring to them, then such good feeling increases enthusiasmamong
employees which will establish peace in the organization.
4 ) H e l p f u l i n r e d u c i n g t h e r a t e o f a b s e n t e e i s m
a n d l a b o u r turnover:
The rate of absenteeism and labour turnover is much higher in India asc ompar ed t o t hat of
dev el oped c ount r i es of t he wor l d. Pr ov i s i on of labour welfare activities help in
reducing this because the workers feelthemselves well settled at one place.
CHAPTER- 2COMPANY PROFILEAbout Coal India Limited (CIL)
Coal India Limited (CIL) is a public sector organization. It is a centralgovernment undertaking
company. Before 1973 it was a private block andafter 1973 it was considered as a government sector
since its initializationwas done in this year.Coal i s t he bac k bone of ener gy
s ec ur i t y of our nat i on and i t wi l l conti nue to occupy a domi nant posi ti on i n the
decades to come on theenergy scenario of India. CIL contributes 54 percent of coal to the
energyneeds of the nation and sky is the limit of increase in the demand of coal.Mai ntai ni ng the
hi ghest growth i n coal producti on CIL cross 400 mi l l i ontones mark in 2008-
09.Coal pl a ys a v i t al r ol e i n power gener at i on, c ons i der i ng t hi s al l subsidiaries
of CIL are taking hard efforts to produce required quantity of coal. All should untidily work to fulfill the
demand of power. The Vidarbharegion has abundant reserves of coal that would try to fulfill the
demand.WCL depends on land to carry out its operations.CIL has 7-8 subsidiaries which are situated
in different states of India. Ithas 10 di vi si ons whi ch are al so known as areas out of whi ch 3
areas aresi tuated i n Madhya Pradesh and 7 i n Maharashtra. Al l these areas
l ookbehi nd mi ni ng ac t i v i t i es . Coal pr oduc t i on i s t he i mpor t ant s our c e of ener
gy of this organization. Presently, there 10,122 employees working inthese 10 areas.
Coal India is playing a strategic role in the economy of the country
bymak i ng domes t i c i ndus t r y c ompet i t i v e at gl obal l ev el . CI L has beenproviding
50% to 60% cheaper coal in comparison to internationalmarket to power pl ants. Total requi rements of
thermal power pl ants aremet by three different modes - Coal India, Captive Coal Blocks and
Import.India stands third in the world in the production of coal.
•
Highest production of coal in India is in Jharkhand.
6
•
In India, Thermal Coal Sector uses the maximum coal.
•
Coal I ndi a Li mi t ed ( CI L) has 83% of par t ner s hi p i n wor l d i n t heproduction of
coal.
•
I n I n d i a , S i n g r a u l i . C o . C o m p a n y . L t d ( M . P ) i s t h e o l d e s t c o a l p
roducing Government Company.
•
C o a l I n d i a i t s e l f d e c i d e s t h e c o a l r a t e p r o d u c e d b y C o a l I n d i a Limited.
•
In India, 70% of electricity is produced with the help of coal.
•
13% of c oal i n t he wor l d i s pr oduc ed b y t he under gr ound c oal mines.
•
India’s oldest coal area is Raniganj
India’s oldest coal area is Raniganj.
•
CIL operates 86 coal mi nes i n Central Indi a, f eeds Power
Stati onsl oc at ed i n t he s t at es of Mahar as ht r a, Madh ya Pr ades h, Guj ar at , Ut t e
r Pr ades h and Har yana apar t f r om man y of t h e c oal bas ed industries.
HISTORY OF CIL:
1971/73: Nationalization of coal mines
in India.1973: Cent r al i zat i on of Coal Mi nes Aut hor i t y Li mi t ed ( CMAL) i nthree
divisions East, West and Central.1974: Cent r al i z at i on of hol di ng c ompan y
c oal I ndi a l i mi t ed ( CI L) six supporting companies. In west Western coalfieldlimited (WCL) was
established which has its coal areas inMaharashtra, Madhya Pradesh &
Orissa.1986: Reor gani z at i on of c oal c ompan i es under c oal
I ndi a l i mi t ed. Thereafter coal mines of WCL in Madhya Pradesh (exceptChindwara and Baitul
Distt) and Orissa were considered inthe supporting company South Eastern Coalfield Limited(SECL).
Therefore, the coal areas of WCL weredecreased and remained only in Maharashtra and in
someparts of Madhya Pradesh.2007: WCL has i nc r eas ed t he pr oduc t i on of
c oal f r om 21 mi l l i on tonnes in 1985-86 to 43.51 million tonnes in 2007-08.
2 0 0 7 : I n d i a n g o v e r n m e n t d e c l a r e d WC L a s a MI N I R A T N A Company.2008
: Coal pr oduc t i on, of f t ak e, pr oduc t i v i t y, s al es r eal i z at i on andturnover during
the year reached a new peak the highestever in the history of the company.Concerted progress in
rationalizing manpower has resulted in reductionof manpower by 1439 between 2006-07 and 2007-08
inspite of productiongrowth of 0.300 mt. during the same period.Coal India Limited TypePublic sector
undertakingGovernment-
ownedF o u n
d e d 1 9
7 5 H e a d q u a r t e r s
K o l k a t a , W e s t B e n g a l K
e y p e o p l e P a r t h a S B h a t t a c h a r y y a , C h
a i r m a n I n d u s t r y C o
a l a n d l i g n i
t e ProductsCoal net income =?INR 85.16 billion (2006)(USD 2.15
billion)E m p l o y e e s 4 9
2 0 0 0 ( 2 0 0 6 ) W
e b s i t e c o a l i n
d i a . n i c . i n Coal I ndi a Li mi t e
d ( CI L) i s a publ i c s ec t or under t ak i ng of t he I ndi anGovernment. It is the
worl d' s l argest coal miner [1]. It i s owned enti rel y bythe Uni on Government, under t he
admi ni strati ve control of t he Mi ni str y of Coal. It is involved in coal mining and production
industry.C o a l I n d i a L i m i t e d w a s f o r m e d i n 1 9 7 5 a s a h o l d i n g c o m p a n y
w i t h f i v e subsidiaries:
Bharat Coking Coal Limited (BCCL) (Dhanbad, Jharkhand)
Central Coalfields Limited (CCL) (Ranchi, Jharkhand)
Western Coalf i el ds Limi ted (WCL) www. westerncoal .gov.i n(Nagpur
Eastern Coalfields Limited (ECL) (Asansol, West Bengal)
Central Mine Planning and Design Institute Limited (CMPDIL) (Nagpur)
8
Several years later, three more subsidiaries were added:
Mahanadi Coalfields Limited (MCL) (Raulkela)
South Eastern Coalfields Limited (SECL) (Bilaspur)
North Eastern Coalfields Limited (NECL) (directly under control of coalIndia limited)
Northern Coalfields Limited, Singrauli (NCL,Singrauli)Coal India Ltd (CIL) will extract coal from 18
abandoned underground
mineso w n e d b y t h r e e o f i t s s u b s i d i a r i e s i n p a r t n e r s h i p w i t h p r i v a t e p
l a y e r s . Under gr ound mi ni ng woul d be r ev i v ed i n 6 abandoned mi nes of Eas
t er nCoalfields, 8 mines of Bharat Coking Coal, and 4 mines of Central Coalfields. These 18 mines
have an approximate reserve of 1,647 million tonnes of coal.CI L
c ont r i but es ar ound 85% of c oal pr oduc t i on i n I ndi a; i t i s t he l ar ges t company
in the World in terms of coal production. Employs nearly 4.25 Lakhpersons and is the largest
corporate employer in the country. It is one of thelargest Companies in the country, turnover being
around Rs. 386.31 billion in2007-08. It is one of the largest tax payers (Corporate Tax Rs.35.75
billion) in2007-08 and has pai d Di vi dend of Rs17.054 Bi l l i on to t he Govt. of Indi a i n2007-
08.
Mission of coal India
“ The mi s s i on of c oal I ndi a l i mi t ed i s t o pr oduc e and mar k et , t he
pl annedqual i t y of c oal and c oal pr oduc t s ef f i c i ent l y and ec onomi c al l y, wi t h
dueregard to safety, conservation and quality.”
ABOUT WESTERN COALFIELD LIMITED (WCL)
Western Coalfields Limited (WCL) is one of the eight Subsidiary Companies of Coal Indi a Limi ted
(CIL) whi ch i s under admi ni strati ve control of Mi ni stry
of Coal . The Compan y i nc or por at ed under t he Compani es Ac t , 1956 has i t s r
egistered office at Coal Estate, Civil Lines, Nagpur–440001.
The Company has contri buted about 9.5% of the nati onal coal
producti ond u r i n g 2 0 0 7 -
0 8 . I t h a s m i n i n g o p e r a t i o n s p r e a d o v e r t h e s t a t e s o f Mahar a
s ht r a ( i n Nagpur , Chandr apur & Yeot mal Di s t r i c t s ) and Madhy a P r a d
e s h ( i n B e t u l a n d C h h i n d
a w a r a D i s t r i c t s ) . The Company is a major source
of supplies of coal to the industries located inWestern India in the States of Maharashtra, Madhya
Pradesh, Gujrat and alsoin Southern India in the States of Andhra Pradesh, Tamil Nadu, Karnataka
andKer al a. A l ar ge number s of Power Hous es under Mahar as ht r a, Madh ya Pr
adesh, Gujrat, Karnataka, Punjab and Uttar Pradesh - Electricity Boards
aremaj or consumers of i ts coal al ong wi th cement, steel , chemi cal , f erti l i zer, paper and
brick Industries in these states.WCL as the highest corporate tax payer of Vidarbha region has
contributed tothe state exchequer during 2008-09 approx. Rs. 897 crores by way of royaltyand taxes
and approx. Rs. 438 crores as corporate tax.WCL a MINIRATNA Company (Government of India)
Nagpur based subsidiaryof Navratna Public Sector Undertaking- Coal India Limited, has posted a
heftyprofit of Rs. 516.12 crores on equity base of Rs. 297.10 crores as per auditedaccounts for the
year ended 31
st
March 2009.WCL has retained its flagship status among 7 coal producing subsidiaries of coal Indi a
l imi ted by recordi ng hi ghest percentage of achievement agai nst target in OB removal, coal
off-take and 2
nd
highest in coal production.WCL received the award and gold medal for best corporate performance
on8
th
October 2009.WCL is one of the subsidiaries of coal India limited (CIL). Tree plantation on yearly
basis is being undertaken in and around the minesas per the availability of land and on the reclaimed
site and dead OB
dumps. The pl ant at i on pl a ys v er y i mpor t ant r ol e i n i mpr ov i ng t he env i r onmen
t
10
around the vi l l ages i n the vi ci ni t y of mi nes. Speci es of pl ants pl anted areteak, siwan,
sisoo, casia, awala, imli, jamoon etc.
The pr i de of pl ac e Mi ni r at na WCL
oc c upi es i n c oal I ndi a i s bec aus e t hi s company has the finest of workers, supervisors
and executives ever ready torespond and race ahead of others in achieving the desired goal. No
challengeis insurmountable and no target is too high for such a team.WCL formally launched on 24
th
March 2008, Forward e-Auction scheme underthe new coal distribution policy of government of India.
The objective of thes c heme, i nt r oduc ed f or t he f i r s t t i me i n t he c ount r y,
i s t o hel p genui ne industrial consumers under power and other sectors that can source a part
of their requirement through this mode.After achieving the target of 1.11million tonnes additional coal
is produced int h e year 2007-
08. Wi t h wor k er s s weat and t oi l & c ommi t ment t owar ds progress, WCL team has to
its credit the best ever performance in the historyof the company during this year- highest coal
production, coal supplies to theconsumers, productivity and turnover, thereby earning estimated net
profitbefore tax of Rs.1176 crores substantially higher than the budgeted Rs.676crores and last year’s
Rs.1054 crores. The company is the highest corporatetaxpayer in the in Vidarbha region. The future
plan of the company is to maintain its present level of productionand increase it to 45 million tonnes
by:1 . O p e n i n g
n e w m i n e s 2 . Me c h a n i z a t i o n , i n t r o d u c t i o n o f n e w t e c h n o l o g y s u i t a b l e
t o t h e c ondi t i ons t o i nc r eas e c apac i t y of ex i s t i ng, ongoi ng and f ut ur eproject
s.3.Improvi ng eff i ci ency of operati ons. In addition to 26 ongoing and future projects (22OC &
4UG), 34 moreprojects, (24OC & 10UG) are planned to be started in coming years. Of
11
these 34 proj ects 4 are al ready approved, 12 have been f ormul atedand remaining 18 are
yet to be formulated.
Events celebrated:
Ever y year WCL’ s Jankar Women’s cl ub cel ebrates Internati onal Women’ sday. On thi s
occasi on al l the members of thi s cl ub hel p poor and needy byproviding food, clothes, fruits
and games & rides to small children. They alsohelp handicapped
people.Sports competi ti on, summer camps f or chi l dren, bl ood donati onc a m p s , h e a l t
h c h e c k u p c a m p s , s e m i n a r s o n s a f e t y , s c h o l a r s h i p s t o talented students,
independence day, republic day, worker’s day, nurses day,environment week, mining events, Hindi
rajbhasha week etc. are celebrated.
WCL AT A GLANCE:
Coal Mines (01.04.08) - 84(37OC, 42UG, 5MIXED)Coal washries - 1Manpower (01.04.08) -
64,199Productivity (2007-08) - 43.51 million tonnesOff take (2007-08) -
44.90 million tonnesOutput per man shift (2007-08) - 2.52 tonnesGross Turnover (business) -
5681 croresClear profit - 930 croresCapital investment (2007-08) -
2846 croresRoyalty & Tax to government - 757 croresCorporate Tax Payment -
509 croresAnnual investment - approx. 176 crores
12
LAST FIVE YEARS OF WCL
Y E A R S 0 3 - 0 4 0 4 -
0 5 0 5 - 0 6 0 6 -
0 7 0 7 - 0 8 0 8 - 0 9 Coal
Production(million
tones)3 9 . 5 3 4 1 . 4 1 4 3 . 2 0
4 3 . 2 1 4 3 . 5 1 4 3 . 0 3 Off
take(million
tones)3 9 . 2 0 4 0 . 3 2 4 1 . 7 5
4 2 . 1 7 4 4 . 9 0 4 4 . 9 8 Turnover
business(in
crores)3 8 8 2 4 5 0 5 4 9 8
6 5 0 1 2 5 6 8 1
-
Clear profit(in
crores)7 4 4 9 3 5 1 4
4 7 1 0 5 4 9 3 0
1 0 4 7 (budgeted)Corporate tax(in
crores)3 4 7 4 2 4 4
6 1 6 0 8 5 0
9
-
Royalty and taxpayment(in
crores)5 2 3 5 7 2 6
2 0 6 2 0 7 5
8
-
ABOUT NAGPUR AREA OFFICE WCL
Nagpur area is one of the total 10(ten) areas of WCL. WCL Nagpur Area lies
inN a g p u r d i s t r i c t w h i c h i s l o c a t e d i n n o r t h s i d e o f N a g p u r c i t y . I t h
a s 9 underground (UG) mines and 2 opencast (OC) mines, located in the five sub-areas i.e.
Kamptee, Silewara, Pipla, Saoner and Gondegaon. Projects/mines of Nagpur area are located in the
three tahsils- Kamptee, Parsconi and Saonerof Nagpur district. Area head quarter (HQ) office
of Nagpur area is situated at Jaripatka, Nagpur.NAGPUR AREA comprises of the following projects/mines:
A.ONGOING PROJECTS/MINES:
i ) P i p l a U / G i i ) S i l e w a r a U
/ G i i i ) A B I n c l i n e U / G Silewara Sub-
Areai v ) S a o n e r U / G v ) P a t a n s
a o n g i U / G S a o n e r S u
b - A r e a v i ) K a m p t e e U G C o n v e r s i o n to
OCvii) Inder U/GKamptee Sub-
Areav i i i ) G o n d e g a o n O C G o
n d e g a o n S u b - A r e a
B. NEW PROJ ECTS:
i)
Adasa U/G of Saoner Sub-Area
ii)
Bhanegaon O/C of Silewara Sub-Area
iii)
Singhori O/C of Silewara Sub-Area
iv)
Kamptee U/G to O/C (Expansion) of Kamptee Sub-Area
v)
Inder U/G to O/C of Kamptee Sub-Area
vi)
Gondegaon O/C (Extension) of Gondegaon Sub-AreaPresently there are 250 employees working in
Nagpur area office of WCL.In June 2007, Government has granted status of MINIRATNA to the
companyand now the motto of the company i s to achi eve the status of a
NAVRATNAcompany in the days to come. In order to achieve this goal, the company hast o put
i n t hei r bes t ef f or t s and wor k as one c ohes i v e uni t wi t h f oc us ed attention on:-
1) Sound c or por at e Gov er nanc e 2)Timel y compl eti on of new proj ects and advance
pl anni ng f or openi ngnew mines.
3)
Efficient utilization of all available resources with more trust on humanresource, the most precious
one.4)Hi gh pri ori t y to consumer satisf acti on. 5) Ec onomi z i ng c os t and
Max i mi zi ng pr of i t abi l i t y as a t r ue c ommer c i al organization.
14
6 ) A c h i e v i n g h i g h s t a n d a r d s o f s a f e t y o f m e n , m a t e r i a l
a n d v i t a l installations.
7)
Di versif i cati on of acti vi ti es and expl ori ng new avenues as busi nessstrategy in the form
of joint ventures etc. The first quarter of 2008 had been of glorious achievementswhere targets were
surpassed and performance of the company in terms of achievements against assigned targets was
highest among all subsidiaries of Coal India. The credit of this, undoubtedly, goes to each one in WCL
family.(Workers, staff, officers, trade union leaders and directors) who are providingsound corporate
governance in achieving the organizational goal. There are 11 major departments in area
office named as:1 ) F i n a n c e d e p a r t m e n t 2 ) S a l e s a n d Ma r k e t i n g
d e p a r t m e n t 3 ) P e r s o n n e l
d e p a r t m e n t 4 ) M i n i n g d e p a r t m e n t 5) Mat er i al management depar t ment
6 ) E x c a v a t i o n d e p a r t m e n t 7 ) C i v i l d e p a r t m e n t 8) E & M depar t ment
( El ec t r i c al &
Mec hani c al ) 9 ) P l a n n i n g d e p a r t m e n t 10)Trai ni ng department11)Securi ty depa
rtmentOut of al l these departments mi ni ng is the mai n department of
thi sorgani zati on. Besi de these there are al so many mi nor departments. The main and
basic facilities provided to the employees of area officeare: - medical, housing, education, community
development, etc.
MISSION
The mission of the company is to become a “NAVRATNA” company byachieving its target goal.
b) House rent allowances:The area off ice i s provi di ng house rent al l owances to
theempl oyees who are not usi ng the housi ng faci l i t y provi ded by thecompany. Such
employees stay in the house of their choice by payingrent. For that they get HR allowance depending
on their basic. Thesepeopl e get some proporti onate share of their basic as house
rent decided by the company.
School Bus Facility:
The children of the employees who are studying inschools andcolleges gets school bus facility so that
they can reach totheirDestination properly.
Education facilities:
The talented students / children of the workingemployees
getscholarship for their performance. The company also providesloan for higher education. They also
motivate children byconducting competitions and by distributing prizes to them.Funds are also given
to the corporation school for the schoolbuilding and for the upliftment of the children.
Rehabilitation:
Company needs land for mines (where the coal ispresent) sothe l and owners are requested to
hand over thei r l and togovernment and in its place company provides job to one of the
familymember according to his/her qualification. Besides this they also getssome compensation
according to the government policies.
Sports and Cultural Activities:
Ever y year sports and other events are organized f or
t hee n j o y m e n t o f t h e w o r k e r a n d t h e i r f a m i l y m e m b e r s . C u l t u r a l activitie
s are also conducted on many occasions.
Funds for Community Development:
20
The company provides funds for the community developmentsuch as electricity, water supply, roads,
street lights etc…
Canteen:
A good and well maintained clean canteen facility is available atthe area office premises, for the
employees.
SC/ST PLANS:
Organization provides scholarship to children of employees of SC/ST. The percentage to avai l
benef i t is comparati vel y l ow thanthe open categor y. Al so, t he organizati on hel ps t he
schools andlibrary which belongs to SC/ST’s.
Good working conditions:
The working conditions in the area office are excellent. Theenvi ronment is neat and cl ean. Lots
of greenery i s present in theoffice premises such pleasant environment keeps employees
fit andfine.Besides these major facilities there are many more facilities likemini LTC and major LTC.
Plants are distributed to the employees inenvi ronment week;
Ganesh Utsav, New Year, I ndependence day, republic day etc are celebrated for the
enjoyment of the employeeand his family.
Perks and allowance:
Common Perquisites:1 ) I n f r a s t r u c t u r e 2 ) L T C F a c i l i t y 3) Subs i di z ed
el ec t r i c i t yDomestic & Residential:1) Domes t i c as s i s t anc e2) El ec t r i c i t y
al l owanc e3 ) F u e l a l l o w a n c e Education
Allowance:1 ) S t u d y i n s c h o o l s 2 ) S t u d y i n c o l l e g e s
21
3 ) S t u d y i n U G / P G P r o f e s s i o n a l I n s t i t u t i o n 4 ) H o s t e l
a l l o w a n c e 5 ) P r o f e s s i o n a l d e v e l o p m e n t
a l l o w a n c e Transportation AllowancePersonal allowance etc.
Welfare programmes in Area Office WCL
1) Rev enue Wel f ar e
Budget T h e b u d g e t p r o p o s a l a s p e r A c t i o n P l a n i s p r e p a r e d b y t h e
A r e a Welfare Committees at Area Level and submitted to Welfare Deptt. fordeliberation in the
welfare board. The welfare board then examines thepr oposal s areawi se, headwi se
and recommends f or approval t o thechairman wel f are board and Di rector Fi nance and
CMD. Fi nal l y af ter approval the Rev. Welfare budget is communicated to the areas for
itsimplementations.2)Moni tori ng by t he wel f are board The wel f are board vi si ts the areas as
per the cal endar prepared tomoni tor the acti vi ti es of the area and see the
impl ementati on of thebudget/expenditure. The welfare board interacts with the area
welfarecommittees at area level.
3)
15
th
August Awards The welfare board distributes the awards to the awardees on this dateevery year. The
proposals based on the norms prepared by the welfareboar d ar e c al l ed f r om t he
ar eas . The
s ame i s c ompi l ed b y wel f ar edepar t ment and awar dees l i s t f i nal i z ed b y t he
wel f ar e boar d andapproved by the chairman welfare board and CMD and the awards
aredi s t r i but ed on t h e 15
th
August I ndependence day f uncti ons at WCLHead
quarter.4)Welf are Fortnight Inspecti on To improve the standard of living and quality of life, of
employees thewelfare board has formulated norms on all welfare activities for which
22
areawi se/i nter area competi ti ons are
hel d at company l evel . At t hea r e a l e v e l t h e I s t p h a s e I n t e r S u b A
r e a s w e l f a r e f o r t n i g h t l y competiti ons are hel d. The IInd phase i nspecti on
i s conducted by
t hewel f ar e boar d. Af t er t h e i ns pec t i on t he r es ul t i s c ompi l ed and t hepr i z es
ar e di s t r i but ed at a gr and f unc t i on whi c h i s gr ac ed b y t heHon’ble Coal Minister
5)
Areawi se Uni on Representati on (check off system every year) i n thearea welfare
committee The criteria has been prepared by the welfare board. Every year
basedo n t h e c h e c k o f f s y s t e m f i g u r e a n d t h e m a n p o w e r a s o n
¼ t h e cal cul ati ons are worked out on the basi s of the approved cri teri a f orworki ng
out the uni on representati on i n the area wel f are committeeand approved by the competent
authority and circulated to areas
fornomi nat i ons of member s b y t h e wel f ar e boar d, f or f unc t i oni ng of welfare
committee.6)Communi ty & Peri pheral Devel opment
ProgrammeVar i ous devel opment al ac t i v i t i es f or t h e c ommuni t y r es i di ng i n &a
round its various mining areas for the benefit of its employees,
theirwards, and t he l ocal popul ace are undertaken. Such devel opmental activities are also
undertaken in the town and villages, adjoining coalmi ni ng bel t , gener al l y wi t hi n a r adi us
of 8k ms . For t he benef i t of general popular. For which the budgetary provision is made at
the rateRs.1/- per tonne of coal produced during the previous year.While planning the activities, to be
undertaken in each financial year,requests and recommendations from village Panchyat, Local
DistrictAuthorities and Peoples Representatives are considered. Theactivities undertaken include: 1)
Construction of approach
roads.2 ) T a r r i n g o f r o a d s . 3 ) D i g g i n g o f B o r e w e l s . 4 ) P r o
v i d i n g & Installation of hand-pumps. 5) Cleaning of Wells. 6) Laying of Pipelines.7) Provi di ng
and Fi tti ng Street Li ghts. 8) Constructi on/ Instal l ati on of Water Tanks. 9) Constructi on
of addi ti onal rooms i n exi sti ng
school bui l di ng. 10) Pr ov i di ng s c hool f ur ni t ur e and ot her Lab. I t ems . 11) Provi
di ng books, almirah etc. f or l i brari es. 12) Constructi on of check dams. 13) Construction of
Community Centers. 14) Village sports. 15)
23
Me d i c a l c a m p s . 1 6 ) C o n s t r u c t i o n o f C r e m a t i o n P l a c e / S h e d s . 1 7 ) Assi
stance to various social organization/NGO’s for the development of physically/mentally handicapped
persons, cultural/sports
activities etc. The i mpl ement at i ons of t hes e ac t i v i t i es ar e moni t or ed b y t he ar e
awel f are committee at area l evel and wel f are board at the companylevel.7)Sports
and Cul tural Acti vi ti es T h e w e l f a r e b o a r d m o n i t o r s t h e a c t i v i t i e s o f s p o r
t s a n d c u l t u r a l activities of all the areas. The function of sports & cultural activities arehel d
on t he behal f of t he wel f ar e boar d i n eac h ar eas . The wel f ar e board monitors the
activities of sports and cultural activities of all theareas.
Western Coalfield Limited Nagpur Welfare Budget(Rs. In lakhs)
P A R T I C U L A
R S 0 4 -
0 5 0 6 -
0 7 0 8 -
0 9 S c h o o
l a n d
E d u c a t
i o n 2 7 3
0 2 2 M e d
i c a l S
e r v i c e
s 2 7 0 3 4
5 5 4 4 R e s i
/ W e l f a r e /
C o l o n y R o a d
s 1 9 5 2 0 6 4 7 2 S
p o r t s / R e c r
e a t i o n / C u l
t u r e : 1 1 1 5
3 0 M a
h i l
a M
a n d
a l 1
1 1 O
t h e r
E x p
e n s e
s 5 6 1
5 S C
/ S T
P l
a n s
1 8 5
6 3 8
W a t e
r S u
p p l y
7 2 7 0
1 0 5 C o
m m u n i t y
D e v e l o p
m e n t 1 6 3
3 6 1 S p e c i a
l S a n c t i o n /
W e l f a r e B o a
r d 7 5 2 8 -
G R A N D
T O T A
L 6 9 0 7
9 0 1 2 8
8
CHAPTER- 4RESEARCH METHODOLOGY
AN INTRODUCTION
:Research is the process of systematic and in-depth study or search for
anypar t i c ul ar t opi c , s ubj ec t or ar ea of i nv es t i gat i on, bac k ed by c ol l ec t i on,
24
c ompi l at i on, pr es ent at i on and i nt er pr et at i on of r el ev ant det ai l s or dat a. Rese
arch methodology is a way to systematically solve the research
problem.I t m a y b e u n d e r s t o o d a s a s c i e n c e o f s t u d y i n g h o w r e s e a r c h i
s d o n e scientifically
necessary. The i nf ormati on col l ected through research methodol ogymust be accurate and
relevant. The data collection method can be classified into two methods:-
-
Primary Data
-
Secondary Data
-
Primary Data
at a c ol l ec t ed b y a r es ear c her i s k nown as pr i mar y dat a.
I t i s collected by a person for his own use obtained from findings. This
isc ons i der ed as f i r s t hand i nf or mat i on. Thi s i s t hat dat a whi c h i s c ol l ec t ed
b y us t o meet our own s pec i f i c pur pos e. The dat a i s collected by the means of
questionnaire filled in by the
employeesa t d i f f e r e n t p o s t s o f N a g p u r a r e a o f f i c e . T h i s m e t h o d o f d a t
a collection is very popular particularly in big organizations. THE RESEARCH APPROACH:Survey
Method THE RESEARCH INSTRUMENT
:
Questionnaire THE RESPONDENTS: The employees of the organization.
-
Secondary Data:Secondary data means data that are already available ie, they refert o dat a whi ch
has al ready been col l ected and anal yzed by someone el s e. Thi s t y pe of dat a
i nf or mat i on c an al s o be us ed b y t he researcher for his use as second hand information
sources throughwhich secondary data can be collected.Secondary data may either be published data
or unpublished data.Published data used here is from:-
i ) M a g a z i n e s i i ) A n n u a l r e p o r t s o f
t h e c o m p a n y
iii)
Newspapers etc. The sources of unpubl i shed data are di ari es, l etters, unpubl i shedinternal
records made available by staff members etc.
29
Thus, the primary source of data collection was the interview andquestionnaire methods. The
secondary data was collected throughmagazines, annual reports of the company, internal records of
theorganization and through websites.
ANALYSIS OF DATA
Once the collection of data is complete, it should be analyzed andprocessed through classification
tabulation etc in accordance withthe subject matter. A careful planning of the analytical
frameworkshould therefore be done by the researcher. Data analysis is carriedout by arrangi ng
t he dat a recei ved by t he empl oyees i n an excel sheet. This data is then converted into
graphical forms. Pie chartshave al so been used f or the tabul ati on and i nterpretati on of
datacollected.
HYPOTHESIS TESTING
After analyzing the data hypothesis testing is done. It will result ineither accepting the hypothesis or
rejecting it.
INTERPRETATION
Af t er t es t i ng t he h ypot hes i s t h e r es ear c her c omes out wi t h hi s concl usi ons.
The expl anati on of theor y can al so be consi dered asinterpretation.
QUESTIONNAIRE PREPARATION
The basic requi si te of any research study i s the appropri ate
dataw h i c h c a n b e c o l l e c t e d w i t h t h e h e l p o f a s c h e
d u l e o r a questionnaire. With the help of questionnaire it is easy to determinethe satisfaction
level of so many employees in the organization.SAMPLING SIZE The sampling size on which the
analysis is based is 72.
30
SAMPLING TECHNIQUES The sampling technique used for carrying out this study is
RANDOMsampling technique.
P R E P A R A T I O N O F R E P O R T A N D P R E S E N T A T I O N O F REPOR
T
Fi nal l y t h e r es ear c her has t o pr epar e a f i nal r epor t al ong wi t hconclusion and
suggestions.
PREPARATION OF A BIBLIOGRAPHY
At the end of any research report a bi bl i ography i s general l yadded. This is the list of books,
publications, periodicals, journals,reports, etc whi ch are used by the researcher i n
connecti on wi ththe study
Q.11) Ki ndl y suggest the methods of improvi ng or addi ng speci al wel farefacilities?
17%75%8%No improvemeearlyactionshould be takeproper timeshould be take
Q . 1 2 ) D o e s w e l f a r e b e n e f i t s p r o v i d e d b y t h e o r g a n i z a t i o n p l a y s a s
a motivational factor?
53%45%2%hi ghl y agreagreedi sagree
Conclusion:- 53% employees are highly agree that the welfare benefitsprovided by the organization
plays a motivational factor.
37
Q.13) Do you get medical reimbursement on time?
53%30%2%15%yes and with f reimbursemeyes but withreducedreimbursemeNoNot applicabl
Conclusion:- 53% employees agree that they gets full medicalreimbursement.Q.14) Briefly explain the
procedure of availing routine welfare facilities inpoints?
25%70%5%makingappli,submit pr n imme sanconly applicationis required just an approac
Conclusion:- 5% employees says that just an approach is required to avail theroutine welfare facility
while 25% employees says that to make the
38
application submit the proof and the 70% employees says that onlyapplication is required
.
Q.15) Briefly explain the procedure availing the special welfare facilities inpoints?
75%5%20%lengthy procesnot availedapply takeapproval n shoproof
Concl usi on:- 5% of the empl oyees of organi zati on says that they had not availed any
special welfare facility 75% says that the procedure is apply theapproval and show proof and the
other 20% says that the procedure is toolengthy process
CHAPTER-6OBSERVATION AND CONCLUSION
The employees of the organization are found to be satisfied with
thefacilities provided to them by the company.They still want more focus on family welfare. They want
that the timeperiod for sanctioning special welfare facility should be reduced.- Mor e t han 70% of
t he empl o yees agr ee t hat t he wel f ar e f ac i l i t i es
ar epr ov i ded t o t hem and t he y ar e av ai l i ng s pec i al wel f ar e f ac i l i t i es according
to their need.- A neat , c l ean and peac ef ul env i r onment of t he or gani z at i on
hel ps i nmaintaining satisfaction and enthusiasm to perform work among theemployees.- The
empl o yees of t he Nagpur Ar ea Of f i c e of WCL ar e hi ghl y s at i s f i ed with the
routine welfare facilities which they are availing on a regularbasis.-
T h e r o u t i n e w e l f a r e f a c i l i t i e s a r e a v a i l e d b y e a c h e m p l o y e e i n
t h e organi zati on by simpl y f i l l i ng an appl i cati on, wi thout any proof andthe time required is
also nominal.- The t i me r equi r ed f o r s anc t i oni ng t he s pec i al wel f ar e f ac i l i t i es i s
2- 3week.- T h e p r o c e s s o f a v a i l i n g s p e c i a l w e l f a r e f a c i l i t y i s v e r y
l e n g t h y a n d hence it can be availed by following simple process.
40
CHAPTER- 7SUGGESTIONS AND LIMITATIONSSUGGESTIONS
1)Sanctioning time of special welfare facility should be reduced.2) New f ac i l i t i es s houl d be
added t o t he ex i s t i ng ones b y ear l y ac t i on taken
by management.3 ) M e d i c a l r e i m b u r s e m e n t s h o u l d a l s o b e c o n t
i n u e d a f t e r t h e retirement.
LIMITATIONS
1)The study does not cover the entire work for as sample size is 72.2) The s t ud y i s bas ed on
a par t i c ul ar c l as s of empl o yees i . e. Of f i c er , clerk etc.3)The resul t depends on the
answers recei ved from respondent whi chmay be biased.
41
BIBLIOGRAPHY
v.s.p rao – human resource
k ashwathappa- human resource & personnel mngt
company magazine
rAnnual Reports of Organization
Internal Records of Organization
Websites:-www.westerncoal.nic.in www.coalindia.nic.in
QUESTIONNAIRE
PLEASE TICK 1)How many f aci l i ti es provi ded by the company to you?Canteen
HousingEducation Medical2)How many speci al f aci l i ti es have you
avai l ed?2 to 5 5 to 6 6 and above3)How many f acil i ti es are you avai l i ng on routi ne
basi s?1 to 5 5 to 10 10 and above4)How many f acil i ti es are provi ded f or educati on of
chi l dren toemployees?Bus FacilitiesSchool FacilitiesEducational loan facilities 5)Are you getti ng
wages as per basic mi nimum cri teri a al l otted byGovernment?Yes No No Suggestions6)How
much time it will take for sanctioning special welfare facility?1-2 week 2-3 week 3-4 week7) Is there
suitable ventilation and good environment in the work place?Yes No No Suggestions
43
8)Is the work pl ace regul arl y cl eaned?Yes No9)How much are you sati sf i ed by the
procedure of avai l i ng routi newelfare facilities?Highly satisfiedSatisfiedPartly satisfiedNot
satisfied10) How much are you satisfied by the procedure of availingSpecial welfare facilities?Highly
satisfiedSatisfiedPartly satisfiedNot satisfied 11)Kindly suggest the methods of improving or adding
specialWelfare facilities?No improvementEarly action should be takenProper time should be taken 12)
Does welfare benefits provided by the organization plays as aMotivational factor?Highly
agreeAgreeDo not agree 13) Do you get medical reimbursement on time?Yes and with full reimbursement
44
Yes but with reduced reimbursementNo reimbursementNot applicable14) Briefly explain the procedure of
availing routine welfare facilities inpoints.Making an application, submit proof and immediate
sanction.Only application is required.Just an approach.15) Briefly explain the procedure availing the
special welfare facilities inpoints.Lengthy processNot availedApply take approval and show proof. 16)
Your comment
and suggestion……………………………………………………………………………………………………………
…
doc_166576204.docx
Welfare of employee and his family members is an effective advertisingand also a method of buying the gratitude and loyalty of employees.
EXECUTIVE SUMMARY
Welfare of employee and his family members is an effective
advertisinga n d a l s o a m e t h o d o f b u y i n g t h e g r a t i t u d e a n d l o y a l t y o f e m
p l o y e e s . Empl o yee wel f ar e i s a c ompr ehens i v e t er m i nc l udi ng v ar i ous s er v i
c es , benefits and facilities offered by the employer.The basic purpose of labour welfare is to enrich
the life of employees andkeep them happy and contented. Welfare facilities enable workers to have
aricher and more satisfying life. It raises the standard of living of workers byindirectly reducing the
burden on their pocket.Welf are means improvi ng, f ari ng or doi ng wel l . It is a
comprehensi veterm, and refers to the physical, mental, moral and emotional well-being of an
individual. Further, the term welfare is a relative concept, relative in timeand space. It theref ore,
vari es from time to time, regi on to regi on and fromcountry to country
Labour wel f are i s an important aspect i n every organi zati on wi th someadded
i ncenti ves whi ch enabl e t he workers t o l ead a decent l if e. There
ares ev er al age nc i es i nvol v ed i n t h e l abour wel f ar e wor k namel y t h e c ent r a l
government, empl oyer’ s trade uni on and other soci al servi ce organi zati on.Welfare
services may broadly be classified into two categories:-1 ) I n t r a m u r a l 2 ) E x t r a m u r a l I n
order t o get t he best out of a worker i n t he matter of producti on, working condition is
required to be improved to large extent. The work placeshould provide reasonable amenities for
the worker’s essential need.Today vari ous medi cal services l ike hospi tal , cl i ni cal and
di spensar yfacilities are provided by organizations not only to the employees but also tothei r f ami l y
members. Normal l y wel f are and recreati onal benef i ts i ncl udescanteens, housing,
transportation, education etc.Some l arge organi zati ons set up wel f are organi zati ons wi th a
vi ew toprovi de al l t ypes of wel f are faci l i ti es at one centre and appoi nted wel f arebenefits
continuously and effectively to all employees fairly.
W. C. L. Nagpu r ar ea has r ec og ni z ed t hat wel f ar e of empl o yee s b yimproving
their quality of life and their family’s well being in general will helpthrust t o t he obj ecti ves of
W.C.L. di rectl y and i ndi rectl y thereby i ncreasi ngand improving production and productivity.
This task is carried
on ceaselesslyb y i n v o l v i n g e m p l o y e e s , w o r k e r s , r e p r e s e n t a t i v e s a n d m a
n a g e m e n t representative.W. C. L. i s s pendi ng l ot s of mone y on t h e empl o yee
wel f ar e. Wel f ar efacilities provided by this organization are unique for all the employees. Theonly
difference is that the top level officers receive some additional facilitiesalong with routine one.Wi th
t he hel p of t he proj ect an attempt i s made t o study t he wel f aremeasures provi ded t o
empl oyees, what i s t he procedure, time requi red f orsanctioning welfare facilities and such
other basic policies of the organization.The study i s based on t he i nf ormation col l ect ed from
respondentsthrough questionnaire. The data analyzed is presented in the form of
grapha n d o n t h e b a s i s o f t h a t c o n c l u s i o n s a r e m a d e . A t l a s t t
h e r e q u i r e d suggestions are given.After analyzing the data it is found that the employees are
satisfied withthe welfare facilities provided to them by the area office W.C.L.
INTRODUCTIONLabour welfare:-
Labour wel f ar e wor k ai ms at pr ov i di ng s uc h s er v i c e f ac i l i t i es andamenities
which enable the workers employed in an organization to performtheir work i n heal thy congeni al
surroundi ng conducti ve to good heal th andhigh
morale.Labour wel f are i s a comprehensi ve term i ncl udi ng vari ous servi ces, benefits and
facilities offered by the employer. Through such generous fringebenef i ts the empl oyer makes
l i f e worth l i vi ng f or empl oyees. The wel f areameni ti es are extended i n addi ti onal to
normal wages and other economicrewards available to employees as per the legal
provisions.Welfare measures may also be provided by the government, trade unionsand non-
government agenci es i n addi ti on t o t he empl oyer. “Internati onal Labour Organization efforts
to make life worth living for workers” Accordingto the Oxford dictionary “Welfare is fundamentally an
attitude of mind on thepart of management influencing the method by which management activitiesare
undertaken.
Objectives of labour welfare activities:-
Following are the objectives of the voluntary labour welfare services byemployer-1)To wi n over
empl oyees l oyal t y and i ncrease their moral e.2)To devel op eff ici ency and producti vi ty
among workers.3)To reduce of threat of f uture government i ntervention. 4) To mak e
r ec r ui t ment mor e ef f ec t i v e. 5)To earn goodwi l l and enhance publ i c
image. 6 ) T o b u i l d u p s t a b l e l a b o u r f o r c e t o r e d u c e l a b o u r
t u r n o v e r a n d absenteeism.
Importance of labour welfare activities:-
Labour wel f are i n Indi a has a speci al si gnif i cance as the consti tuti onprovi des f or the
promoti on of wel f are of the l abour f or human condi ti ons of work and securing to all workers.The
vari ous wel f are measures provi ded by the empl oyee wi l l havei mmedi ate impact on the
heal th, physi cal and mental eff ici ency, al ertness, morale and overall efficiency of the workers
and thereby contributing to thehighest productivity.Social security measure provided by employer will
act as a protection tothe workers. Labour welfare means activities designed for the promotion of the
economic, social and cultural well being of the employees. Labour welfareincludes both statutory as
well as non-statutory activities undertaken by theemployers, trade unions and both the central and
state governments for thephysical and mental development of the workers.Labour welfare enables
workers to have richer and more satisfying life. Itraises the standard of living of workers by indirectly
reducing the burden ontheir pocket. Welfare measures improve the physical and physiological
healthof the employees, which in turn enhance their efficiency and productivity.Labour wel f are
promotes a sense of bel ongi ngs among the workers,preventi ng them from
resorti ng t o unheal thy
practices l ike absenteei sm, l obour unr es t s t r i k e, et c . wel f ar e wor k i mpr ov es t h e
r el at i ons bet ween employees and employers. It promotes a real change of heart and a
changeof outlook of the part of both the employers and employees.
Reasons for the labour welfare activities in India:-
1)Increase in efficiency of employees:
Labour welfare activities increases in efficiency of employees to work. These f aci l i ti es
hel p i n devel opi ng t he feel i ng of dedicati on amongt h e m . D u e t o t h e i n c r e a s e i
n e f f i c i e n c y t h e p r o d u c t i o n a n d t h e productivity of the enterprise increase
considerably.
4
2)Helpful in reducing the state of poverty among employees:
Most of the workers i n our country are unabl e i n provi di ng f or
basen e c e s s i t i e s f o r t h e m s e l v e s a n d t o t h e i r f a m i l y m e m b e r s . T h i s i s
because of the extreme povert y among Indi an workers. Provi si on
of l abour wel f ar e ac t i v i t i es pl a ys an i mpor t ant r ol e i n r educ i ng s uc h poverty
and in providing essential amenities to the workers.
3)Establishment of Organizational peace:
Labour welfare activities help in establishing sound relations betweenempl oyees and empl oyers.
When the empl oyees of the organi zati onfeels that they are getting all the possible facilities and
the employersare very caring to them, then such good feeling increases enthusiasmamong
employees which will establish peace in the organization.
4 ) H e l p f u l i n r e d u c i n g t h e r a t e o f a b s e n t e e i s m
a n d l a b o u r turnover:
The rate of absenteeism and labour turnover is much higher in India asc ompar ed t o t hat of
dev el oped c ount r i es of t he wor l d. Pr ov i s i on of labour welfare activities help in
reducing this because the workers feelthemselves well settled at one place.
CHAPTER- 2COMPANY PROFILEAbout Coal India Limited (CIL)
Coal India Limited (CIL) is a public sector organization. It is a centralgovernment undertaking
company. Before 1973 it was a private block andafter 1973 it was considered as a government sector
since its initializationwas done in this year.Coal i s t he bac k bone of ener gy
s ec ur i t y of our nat i on and i t wi l l conti nue to occupy a domi nant posi ti on i n the
decades to come on theenergy scenario of India. CIL contributes 54 percent of coal to the
energyneeds of the nation and sky is the limit of increase in the demand of coal.Mai ntai ni ng the
hi ghest growth i n coal producti on CIL cross 400 mi l l i ontones mark in 2008-
09.Coal pl a ys a v i t al r ol e i n power gener at i on, c ons i der i ng t hi s al l subsidiaries
of CIL are taking hard efforts to produce required quantity of coal. All should untidily work to fulfill the
demand of power. The Vidarbharegion has abundant reserves of coal that would try to fulfill the
demand.WCL depends on land to carry out its operations.CIL has 7-8 subsidiaries which are situated
in different states of India. Ithas 10 di vi si ons whi ch are al so known as areas out of whi ch 3
areas aresi tuated i n Madhya Pradesh and 7 i n Maharashtra. Al l these areas
l ookbehi nd mi ni ng ac t i v i t i es . Coal pr oduc t i on i s t he i mpor t ant s our c e of ener
gy of this organization. Presently, there 10,122 employees working inthese 10 areas.
Coal India is playing a strategic role in the economy of the country
bymak i ng domes t i c i ndus t r y c ompet i t i v e at gl obal l ev el . CI L has beenproviding
50% to 60% cheaper coal in comparison to internationalmarket to power pl ants. Total requi rements of
thermal power pl ants aremet by three different modes - Coal India, Captive Coal Blocks and
Import.India stands third in the world in the production of coal.
•
Highest production of coal in India is in Jharkhand.
6
•
In India, Thermal Coal Sector uses the maximum coal.
•
Coal I ndi a Li mi t ed ( CI L) has 83% of par t ner s hi p i n wor l d i n t heproduction of
coal.
•
I n I n d i a , S i n g r a u l i . C o . C o m p a n y . L t d ( M . P ) i s t h e o l d e s t c o a l p
roducing Government Company.
•
C o a l I n d i a i t s e l f d e c i d e s t h e c o a l r a t e p r o d u c e d b y C o a l I n d i a Limited.
•
In India, 70% of electricity is produced with the help of coal.
•
13% of c oal i n t he wor l d i s pr oduc ed b y t he under gr ound c oal mines.
•
India’s oldest coal area is Raniganj
India’s oldest coal area is Raniganj.
•
CIL operates 86 coal mi nes i n Central Indi a, f eeds Power
Stati onsl oc at ed i n t he s t at es of Mahar as ht r a, Madh ya Pr ades h, Guj ar at , Ut t e
r Pr ades h and Har yana apar t f r om man y of t h e c oal bas ed industries.
HISTORY OF CIL:
1971/73: Nationalization of coal mines
in India.1973: Cent r al i zat i on of Coal Mi nes Aut hor i t y Li mi t ed ( CMAL) i nthree
divisions East, West and Central.1974: Cent r al i z at i on of hol di ng c ompan y
c oal I ndi a l i mi t ed ( CI L) six supporting companies. In west Western coalfieldlimited (WCL) was
established which has its coal areas inMaharashtra, Madhya Pradesh &
Orissa.1986: Reor gani z at i on of c oal c ompan i es under c oal
I ndi a l i mi t ed. Thereafter coal mines of WCL in Madhya Pradesh (exceptChindwara and Baitul
Distt) and Orissa were considered inthe supporting company South Eastern Coalfield Limited(SECL).
Therefore, the coal areas of WCL weredecreased and remained only in Maharashtra and in
someparts of Madhya Pradesh.2007: WCL has i nc r eas ed t he pr oduc t i on of
c oal f r om 21 mi l l i on tonnes in 1985-86 to 43.51 million tonnes in 2007-08.
2 0 0 7 : I n d i a n g o v e r n m e n t d e c l a r e d WC L a s a MI N I R A T N A Company.2008
: Coal pr oduc t i on, of f t ak e, pr oduc t i v i t y, s al es r eal i z at i on andturnover during
the year reached a new peak the highestever in the history of the company.Concerted progress in
rationalizing manpower has resulted in reductionof manpower by 1439 between 2006-07 and 2007-08
inspite of productiongrowth of 0.300 mt. during the same period.Coal India Limited TypePublic sector
undertakingGovernment-
ownedF o u n
d e d 1 9
7 5 H e a d q u a r t e r s
K o l k a t a , W e s t B e n g a l K
e y p e o p l e P a r t h a S B h a t t a c h a r y y a , C h
a i r m a n I n d u s t r y C o
a l a n d l i g n i
t e ProductsCoal net income =?INR 85.16 billion (2006)(USD 2.15
billion)E m p l o y e e s 4 9
2 0 0 0 ( 2 0 0 6 ) W
e b s i t e c o a l i n
d i a . n i c . i n Coal I ndi a Li mi t e
d ( CI L) i s a publ i c s ec t or under t ak i ng of t he I ndi anGovernment. It is the
worl d' s l argest coal miner [1]. It i s owned enti rel y bythe Uni on Government, under t he
admi ni strati ve control of t he Mi ni str y of Coal. It is involved in coal mining and production
industry.C o a l I n d i a L i m i t e d w a s f o r m e d i n 1 9 7 5 a s a h o l d i n g c o m p a n y
w i t h f i v e subsidiaries:
Bharat Coking Coal Limited (BCCL) (Dhanbad, Jharkhand)
Central Coalfields Limited (CCL) (Ranchi, Jharkhand)
Western Coalf i el ds Limi ted (WCL) www. westerncoal .gov.i n(Nagpur
Eastern Coalfields Limited (ECL) (Asansol, West Bengal)
Central Mine Planning and Design Institute Limited (CMPDIL) (Nagpur)
8
Several years later, three more subsidiaries were added:
Mahanadi Coalfields Limited (MCL) (Raulkela)
South Eastern Coalfields Limited (SECL) (Bilaspur)
North Eastern Coalfields Limited (NECL) (directly under control of coalIndia limited)
Northern Coalfields Limited, Singrauli (NCL,Singrauli)Coal India Ltd (CIL) will extract coal from 18
abandoned underground
mineso w n e d b y t h r e e o f i t s s u b s i d i a r i e s i n p a r t n e r s h i p w i t h p r i v a t e p
l a y e r s . Under gr ound mi ni ng woul d be r ev i v ed i n 6 abandoned mi nes of Eas
t er nCoalfields, 8 mines of Bharat Coking Coal, and 4 mines of Central Coalfields. These 18 mines
have an approximate reserve of 1,647 million tonnes of coal.CI L
c ont r i but es ar ound 85% of c oal pr oduc t i on i n I ndi a; i t i s t he l ar ges t company
in the World in terms of coal production. Employs nearly 4.25 Lakhpersons and is the largest
corporate employer in the country. It is one of thelargest Companies in the country, turnover being
around Rs. 386.31 billion in2007-08. It is one of the largest tax payers (Corporate Tax Rs.35.75
billion) in2007-08 and has pai d Di vi dend of Rs17.054 Bi l l i on to t he Govt. of Indi a i n2007-
08.
Mission of coal India
“ The mi s s i on of c oal I ndi a l i mi t ed i s t o pr oduc e and mar k et , t he
pl annedqual i t y of c oal and c oal pr oduc t s ef f i c i ent l y and ec onomi c al l y, wi t h
dueregard to safety, conservation and quality.”
ABOUT WESTERN COALFIELD LIMITED (WCL)
Western Coalfields Limited (WCL) is one of the eight Subsidiary Companies of Coal Indi a Limi ted
(CIL) whi ch i s under admi ni strati ve control of Mi ni stry
of Coal . The Compan y i nc or por at ed under t he Compani es Ac t , 1956 has i t s r
egistered office at Coal Estate, Civil Lines, Nagpur–440001.
The Company has contri buted about 9.5% of the nati onal coal
producti ond u r i n g 2 0 0 7 -
0 8 . I t h a s m i n i n g o p e r a t i o n s p r e a d o v e r t h e s t a t e s o f Mahar a
s ht r a ( i n Nagpur , Chandr apur & Yeot mal Di s t r i c t s ) and Madhy a P r a d
e s h ( i n B e t u l a n d C h h i n d
a w a r a D i s t r i c t s ) . The Company is a major source
of supplies of coal to the industries located inWestern India in the States of Maharashtra, Madhya
Pradesh, Gujrat and alsoin Southern India in the States of Andhra Pradesh, Tamil Nadu, Karnataka
andKer al a. A l ar ge number s of Power Hous es under Mahar as ht r a, Madh ya Pr
adesh, Gujrat, Karnataka, Punjab and Uttar Pradesh - Electricity Boards
aremaj or consumers of i ts coal al ong wi th cement, steel , chemi cal , f erti l i zer, paper and
brick Industries in these states.WCL as the highest corporate tax payer of Vidarbha region has
contributed tothe state exchequer during 2008-09 approx. Rs. 897 crores by way of royaltyand taxes
and approx. Rs. 438 crores as corporate tax.WCL a MINIRATNA Company (Government of India)
Nagpur based subsidiaryof Navratna Public Sector Undertaking- Coal India Limited, has posted a
heftyprofit of Rs. 516.12 crores on equity base of Rs. 297.10 crores as per auditedaccounts for the
year ended 31
st
March 2009.WCL has retained its flagship status among 7 coal producing subsidiaries of coal Indi a
l imi ted by recordi ng hi ghest percentage of achievement agai nst target in OB removal, coal
off-take and 2
nd
highest in coal production.WCL received the award and gold medal for best corporate performance
on8
th
October 2009.WCL is one of the subsidiaries of coal India limited (CIL). Tree plantation on yearly
basis is being undertaken in and around the minesas per the availability of land and on the reclaimed
site and dead OB
dumps. The pl ant at i on pl a ys v er y i mpor t ant r ol e i n i mpr ov i ng t he env i r onmen
t
10
around the vi l l ages i n the vi ci ni t y of mi nes. Speci es of pl ants pl anted areteak, siwan,
sisoo, casia, awala, imli, jamoon etc.
The pr i de of pl ac e Mi ni r at na WCL
oc c upi es i n c oal I ndi a i s bec aus e t hi s company has the finest of workers, supervisors
and executives ever ready torespond and race ahead of others in achieving the desired goal. No
challengeis insurmountable and no target is too high for such a team.WCL formally launched on 24
th
March 2008, Forward e-Auction scheme underthe new coal distribution policy of government of India.
The objective of thes c heme, i nt r oduc ed f or t he f i r s t t i me i n t he c ount r y,
i s t o hel p genui ne industrial consumers under power and other sectors that can source a part
of their requirement through this mode.After achieving the target of 1.11million tonnes additional coal
is produced int h e year 2007-
08. Wi t h wor k er s s weat and t oi l & c ommi t ment t owar ds progress, WCL team has to
its credit the best ever performance in the historyof the company during this year- highest coal
production, coal supplies to theconsumers, productivity and turnover, thereby earning estimated net
profitbefore tax of Rs.1176 crores substantially higher than the budgeted Rs.676crores and last year’s
Rs.1054 crores. The company is the highest corporatetaxpayer in the in Vidarbha region. The future
plan of the company is to maintain its present level of productionand increase it to 45 million tonnes
by:1 . O p e n i n g
n e w m i n e s 2 . Me c h a n i z a t i o n , i n t r o d u c t i o n o f n e w t e c h n o l o g y s u i t a b l e
t o t h e c ondi t i ons t o i nc r eas e c apac i t y of ex i s t i ng, ongoi ng and f ut ur eproject
s.3.Improvi ng eff i ci ency of operati ons. In addition to 26 ongoing and future projects (22OC &
4UG), 34 moreprojects, (24OC & 10UG) are planned to be started in coming years. Of
11
these 34 proj ects 4 are al ready approved, 12 have been f ormul atedand remaining 18 are
yet to be formulated.
Events celebrated:
Ever y year WCL’ s Jankar Women’s cl ub cel ebrates Internati onal Women’ sday. On thi s
occasi on al l the members of thi s cl ub hel p poor and needy byproviding food, clothes, fruits
and games & rides to small children. They alsohelp handicapped
people.Sports competi ti on, summer camps f or chi l dren, bl ood donati onc a m p s , h e a l t
h c h e c k u p c a m p s , s e m i n a r s o n s a f e t y , s c h o l a r s h i p s t o talented students,
independence day, republic day, worker’s day, nurses day,environment week, mining events, Hindi
rajbhasha week etc. are celebrated.
WCL AT A GLANCE:
Coal Mines (01.04.08) - 84(37OC, 42UG, 5MIXED)Coal washries - 1Manpower (01.04.08) -
64,199Productivity (2007-08) - 43.51 million tonnesOff take (2007-08) -
44.90 million tonnesOutput per man shift (2007-08) - 2.52 tonnesGross Turnover (business) -
5681 croresClear profit - 930 croresCapital investment (2007-08) -
2846 croresRoyalty & Tax to government - 757 croresCorporate Tax Payment -
509 croresAnnual investment - approx. 176 crores
12
LAST FIVE YEARS OF WCL
Y E A R S 0 3 - 0 4 0 4 -
0 5 0 5 - 0 6 0 6 -
0 7 0 7 - 0 8 0 8 - 0 9 Coal
Production(million
tones)3 9 . 5 3 4 1 . 4 1 4 3 . 2 0
4 3 . 2 1 4 3 . 5 1 4 3 . 0 3 Off
take(million
tones)3 9 . 2 0 4 0 . 3 2 4 1 . 7 5
4 2 . 1 7 4 4 . 9 0 4 4 . 9 8 Turnover
business(in
crores)3 8 8 2 4 5 0 5 4 9 8
6 5 0 1 2 5 6 8 1
-
Clear profit(in
crores)7 4 4 9 3 5 1 4
4 7 1 0 5 4 9 3 0
1 0 4 7 (budgeted)Corporate tax(in
crores)3 4 7 4 2 4 4
6 1 6 0 8 5 0
9
-
Royalty and taxpayment(in
crores)5 2 3 5 7 2 6
2 0 6 2 0 7 5
8
-
ABOUT NAGPUR AREA OFFICE WCL
Nagpur area is one of the total 10(ten) areas of WCL. WCL Nagpur Area lies
inN a g p u r d i s t r i c t w h i c h i s l o c a t e d i n n o r t h s i d e o f N a g p u r c i t y . I t h
a s 9 underground (UG) mines and 2 opencast (OC) mines, located in the five sub-areas i.e.
Kamptee, Silewara, Pipla, Saoner and Gondegaon. Projects/mines of Nagpur area are located in the
three tahsils- Kamptee, Parsconi and Saonerof Nagpur district. Area head quarter (HQ) office
of Nagpur area is situated at Jaripatka, Nagpur.NAGPUR AREA comprises of the following projects/mines:
A.ONGOING PROJECTS/MINES:
i ) P i p l a U / G i i ) S i l e w a r a U
/ G i i i ) A B I n c l i n e U / G Silewara Sub-
Areai v ) S a o n e r U / G v ) P a t a n s
a o n g i U / G S a o n e r S u
b - A r e a v i ) K a m p t e e U G C o n v e r s i o n to
OCvii) Inder U/GKamptee Sub-
Areav i i i ) G o n d e g a o n O C G o
n d e g a o n S u b - A r e a
B. NEW PROJ ECTS:
i)
Adasa U/G of Saoner Sub-Area
ii)
Bhanegaon O/C of Silewara Sub-Area
iii)
Singhori O/C of Silewara Sub-Area
iv)
Kamptee U/G to O/C (Expansion) of Kamptee Sub-Area
v)
Inder U/G to O/C of Kamptee Sub-Area
vi)
Gondegaon O/C (Extension) of Gondegaon Sub-AreaPresently there are 250 employees working in
Nagpur area office of WCL.In June 2007, Government has granted status of MINIRATNA to the
companyand now the motto of the company i s to achi eve the status of a
NAVRATNAcompany in the days to come. In order to achieve this goal, the company hast o put
i n t hei r bes t ef f or t s and wor k as one c ohes i v e uni t wi t h f oc us ed attention on:-
1) Sound c or por at e Gov er nanc e 2)Timel y compl eti on of new proj ects and advance
pl anni ng f or openi ngnew mines.
3)
Efficient utilization of all available resources with more trust on humanresource, the most precious
one.4)Hi gh pri ori t y to consumer satisf acti on. 5) Ec onomi z i ng c os t and
Max i mi zi ng pr of i t abi l i t y as a t r ue c ommer c i al organization.
14
6 ) A c h i e v i n g h i g h s t a n d a r d s o f s a f e t y o f m e n , m a t e r i a l
a n d v i t a l installations.
7)
Di versif i cati on of acti vi ti es and expl ori ng new avenues as busi nessstrategy in the form
of joint ventures etc. The first quarter of 2008 had been of glorious achievementswhere targets were
surpassed and performance of the company in terms of achievements against assigned targets was
highest among all subsidiaries of Coal India. The credit of this, undoubtedly, goes to each one in WCL
family.(Workers, staff, officers, trade union leaders and directors) who are providingsound corporate
governance in achieving the organizational goal. There are 11 major departments in area
office named as:1 ) F i n a n c e d e p a r t m e n t 2 ) S a l e s a n d Ma r k e t i n g
d e p a r t m e n t 3 ) P e r s o n n e l
d e p a r t m e n t 4 ) M i n i n g d e p a r t m e n t 5) Mat er i al management depar t ment
6 ) E x c a v a t i o n d e p a r t m e n t 7 ) C i v i l d e p a r t m e n t 8) E & M depar t ment
( El ec t r i c al &
Mec hani c al ) 9 ) P l a n n i n g d e p a r t m e n t 10)Trai ni ng department11)Securi ty depa
rtmentOut of al l these departments mi ni ng is the mai n department of
thi sorgani zati on. Besi de these there are al so many mi nor departments. The main and
basic facilities provided to the employees of area officeare: - medical, housing, education, community
development, etc.
MISSION
The mission of the company is to become a “NAVRATNA” company byachieving its target goal.
b) House rent allowances:The area off ice i s provi di ng house rent al l owances to
theempl oyees who are not usi ng the housi ng faci l i t y provi ded by thecompany. Such
employees stay in the house of their choice by payingrent. For that they get HR allowance depending
on their basic. Thesepeopl e get some proporti onate share of their basic as house
rent decided by the company.
School Bus Facility:
The children of the employees who are studying inschools andcolleges gets school bus facility so that
they can reach totheirDestination properly.
Education facilities:
The talented students / children of the workingemployees
getscholarship for their performance. The company also providesloan for higher education. They also
motivate children byconducting competitions and by distributing prizes to them.Funds are also given
to the corporation school for the schoolbuilding and for the upliftment of the children.
Rehabilitation:
Company needs land for mines (where the coal ispresent) sothe l and owners are requested to
hand over thei r l and togovernment and in its place company provides job to one of the
familymember according to his/her qualification. Besides this they also getssome compensation
according to the government policies.
Sports and Cultural Activities:
Ever y year sports and other events are organized f or
t hee n j o y m e n t o f t h e w o r k e r a n d t h e i r f a m i l y m e m b e r s . C u l t u r a l activitie
s are also conducted on many occasions.
Funds for Community Development:
20
The company provides funds for the community developmentsuch as electricity, water supply, roads,
street lights etc…
Canteen:
A good and well maintained clean canteen facility is available atthe area office premises, for the
employees.
SC/ST PLANS:
Organization provides scholarship to children of employees of SC/ST. The percentage to avai l
benef i t is comparati vel y l ow thanthe open categor y. Al so, t he organizati on hel ps t he
schools andlibrary which belongs to SC/ST’s.
Good working conditions:
The working conditions in the area office are excellent. Theenvi ronment is neat and cl ean. Lots
of greenery i s present in theoffice premises such pleasant environment keeps employees
fit andfine.Besides these major facilities there are many more facilities likemini LTC and major LTC.
Plants are distributed to the employees inenvi ronment week;
Ganesh Utsav, New Year, I ndependence day, republic day etc are celebrated for the
enjoyment of the employeeand his family.
Perks and allowance:
Common Perquisites:1 ) I n f r a s t r u c t u r e 2 ) L T C F a c i l i t y 3) Subs i di z ed
el ec t r i c i t yDomestic & Residential:1) Domes t i c as s i s t anc e2) El ec t r i c i t y
al l owanc e3 ) F u e l a l l o w a n c e Education
Allowance:1 ) S t u d y i n s c h o o l s 2 ) S t u d y i n c o l l e g e s
21
3 ) S t u d y i n U G / P G P r o f e s s i o n a l I n s t i t u t i o n 4 ) H o s t e l
a l l o w a n c e 5 ) P r o f e s s i o n a l d e v e l o p m e n t
a l l o w a n c e Transportation AllowancePersonal allowance etc.
Welfare programmes in Area Office WCL
1) Rev enue Wel f ar e
Budget T h e b u d g e t p r o p o s a l a s p e r A c t i o n P l a n i s p r e p a r e d b y t h e
A r e a Welfare Committees at Area Level and submitted to Welfare Deptt. fordeliberation in the
welfare board. The welfare board then examines thepr oposal s areawi se, headwi se
and recommends f or approval t o thechairman wel f are board and Di rector Fi nance and
CMD. Fi nal l y af ter approval the Rev. Welfare budget is communicated to the areas for
itsimplementations.2)Moni tori ng by t he wel f are board The wel f are board vi si ts the areas as
per the cal endar prepared tomoni tor the acti vi ti es of the area and see the
impl ementati on of thebudget/expenditure. The welfare board interacts with the area
welfarecommittees at area level.
3)
15
th
August Awards The welfare board distributes the awards to the awardees on this dateevery year. The
proposals based on the norms prepared by the welfareboar d ar e c al l ed f r om t he
ar eas . The
s ame i s c ompi l ed b y wel f ar edepar t ment and awar dees l i s t f i nal i z ed b y t he
wel f ar e boar d andapproved by the chairman welfare board and CMD and the awards
aredi s t r i but ed on t h e 15
th
August I ndependence day f uncti ons at WCLHead
quarter.4)Welf are Fortnight Inspecti on To improve the standard of living and quality of life, of
employees thewelfare board has formulated norms on all welfare activities for which
22
areawi se/i nter area competi ti ons are
hel d at company l evel . At t hea r e a l e v e l t h e I s t p h a s e I n t e r S u b A
r e a s w e l f a r e f o r t n i g h t l y competiti ons are hel d. The IInd phase i nspecti on
i s conducted by
t hewel f ar e boar d. Af t er t h e i ns pec t i on t he r es ul t i s c ompi l ed and t hepr i z es
ar e di s t r i but ed at a gr and f unc t i on whi c h i s gr ac ed b y t heHon’ble Coal Minister
5)
Areawi se Uni on Representati on (check off system every year) i n thearea welfare
committee The criteria has been prepared by the welfare board. Every year
basedo n t h e c h e c k o f f s y s t e m f i g u r e a n d t h e m a n p o w e r a s o n
¼ t h e cal cul ati ons are worked out on the basi s of the approved cri teri a f orworki ng
out the uni on representati on i n the area wel f are committeeand approved by the competent
authority and circulated to areas
fornomi nat i ons of member s b y t h e wel f ar e boar d, f or f unc t i oni ng of welfare
committee.6)Communi ty & Peri pheral Devel opment
ProgrammeVar i ous devel opment al ac t i v i t i es f or t h e c ommuni t y r es i di ng i n &a
round its various mining areas for the benefit of its employees,
theirwards, and t he l ocal popul ace are undertaken. Such devel opmental activities are also
undertaken in the town and villages, adjoining coalmi ni ng bel t , gener al l y wi t hi n a r adi us
of 8k ms . For t he benef i t of general popular. For which the budgetary provision is made at
the rateRs.1/- per tonne of coal produced during the previous year.While planning the activities, to be
undertaken in each financial year,requests and recommendations from village Panchyat, Local
DistrictAuthorities and Peoples Representatives are considered. Theactivities undertaken include: 1)
Construction of approach
roads.2 ) T a r r i n g o f r o a d s . 3 ) D i g g i n g o f B o r e w e l s . 4 ) P r o
v i d i n g & Installation of hand-pumps. 5) Cleaning of Wells. 6) Laying of Pipelines.7) Provi di ng
and Fi tti ng Street Li ghts. 8) Constructi on/ Instal l ati on of Water Tanks. 9) Constructi on
of addi ti onal rooms i n exi sti ng
school bui l di ng. 10) Pr ov i di ng s c hool f ur ni t ur e and ot her Lab. I t ems . 11) Provi
di ng books, almirah etc. f or l i brari es. 12) Constructi on of check dams. 13) Construction of
Community Centers. 14) Village sports. 15)
23
Me d i c a l c a m p s . 1 6 ) C o n s t r u c t i o n o f C r e m a t i o n P l a c e / S h e d s . 1 7 ) Assi
stance to various social organization/NGO’s for the development of physically/mentally handicapped
persons, cultural/sports
activities etc. The i mpl ement at i ons of t hes e ac t i v i t i es ar e moni t or ed b y t he ar e
awel f are committee at area l evel and wel f are board at the companylevel.7)Sports
and Cul tural Acti vi ti es T h e w e l f a r e b o a r d m o n i t o r s t h e a c t i v i t i e s o f s p o r
t s a n d c u l t u r a l activities of all the areas. The function of sports & cultural activities arehel d
on t he behal f of t he wel f ar e boar d i n eac h ar eas . The wel f ar e board monitors the
activities of sports and cultural activities of all theareas.
Western Coalfield Limited Nagpur Welfare Budget(Rs. In lakhs)
P A R T I C U L A
R S 0 4 -
0 5 0 6 -
0 7 0 8 -
0 9 S c h o o
l a n d
E d u c a t
i o n 2 7 3
0 2 2 M e d
i c a l S
e r v i c e
s 2 7 0 3 4
5 5 4 4 R e s i
/ W e l f a r e /
C o l o n y R o a d
s 1 9 5 2 0 6 4 7 2 S
p o r t s / R e c r
e a t i o n / C u l
t u r e : 1 1 1 5
3 0 M a
h i l
a M
a n d
a l 1
1 1 O
t h e r
E x p
e n s e
s 5 6 1
5 S C
/ S T
P l
a n s
1 8 5
6 3 8
W a t e
r S u
p p l y
7 2 7 0
1 0 5 C o
m m u n i t y
D e v e l o p
m e n t 1 6 3
3 6 1 S p e c i a
l S a n c t i o n /
W e l f a r e B o a
r d 7 5 2 8 -
G R A N D
T O T A
L 6 9 0 7
9 0 1 2 8
8
CHAPTER- 4RESEARCH METHODOLOGY
AN INTRODUCTION
:Research is the process of systematic and in-depth study or search for
anypar t i c ul ar t opi c , s ubj ec t or ar ea of i nv es t i gat i on, bac k ed by c ol l ec t i on,
24
c ompi l at i on, pr es ent at i on and i nt er pr et at i on of r el ev ant det ai l s or dat a. Rese
arch methodology is a way to systematically solve the research
problem.I t m a y b e u n d e r s t o o d a s a s c i e n c e o f s t u d y i n g h o w r e s e a r c h i
s d o n e scientifically
necessary. The i nf ormati on col l ected through research methodol ogymust be accurate and
relevant. The data collection method can be classified into two methods:-
-
Primary Data
-
Secondary Data
-
Primary Data
at a c ol l ec t ed b y a r es ear c her i s k nown as pr i mar y dat a.I t i s collected by a person for his own use obtained from findings. This
isc ons i der ed as f i r s t hand i nf or mat i on. Thi s i s t hat dat a whi c h i s c ol l ec t ed
b y us t o meet our own s pec i f i c pur pos e. The dat a i s collected by the means of
questionnaire filled in by the
employeesa t d i f f e r e n t p o s t s o f N a g p u r a r e a o f f i c e . T h i s m e t h o d o f d a t
a collection is very popular particularly in big organizations. THE RESEARCH APPROACH:Survey
Method THE RESEARCH INSTRUMENT
:
Questionnaire THE RESPONDENTS: The employees of the organization.
-
Secondary Data:Secondary data means data that are already available ie, they refert o dat a whi ch
has al ready been col l ected and anal yzed by someone el s e. Thi s t y pe of dat a
i nf or mat i on c an al s o be us ed b y t he researcher for his use as second hand information
sources throughwhich secondary data can be collected.Secondary data may either be published data
or unpublished data.Published data used here is from:-
i ) M a g a z i n e s i i ) A n n u a l r e p o r t s o f
t h e c o m p a n y
iii)
Newspapers etc. The sources of unpubl i shed data are di ari es, l etters, unpubl i shedinternal
records made available by staff members etc.
29
Thus, the primary source of data collection was the interview andquestionnaire methods. The
secondary data was collected throughmagazines, annual reports of the company, internal records of
theorganization and through websites.
ANALYSIS OF DATA
Once the collection of data is complete, it should be analyzed andprocessed through classification
tabulation etc in accordance withthe subject matter. A careful planning of the analytical
frameworkshould therefore be done by the researcher. Data analysis is carriedout by arrangi ng
t he dat a recei ved by t he empl oyees i n an excel sheet. This data is then converted into
graphical forms. Pie chartshave al so been used f or the tabul ati on and i nterpretati on of
datacollected.
HYPOTHESIS TESTING
After analyzing the data hypothesis testing is done. It will result ineither accepting the hypothesis or
rejecting it.
INTERPRETATION
Af t er t es t i ng t he h ypot hes i s t h e r es ear c her c omes out wi t h hi s concl usi ons.
The expl anati on of theor y can al so be consi dered asinterpretation.
QUESTIONNAIRE PREPARATION
The basic requi si te of any research study i s the appropri ate
dataw h i c h c a n b e c o l l e c t e d w i t h t h e h e l p o f a s c h e
d u l e o r a questionnaire. With the help of questionnaire it is easy to determinethe satisfaction
level of so many employees in the organization.SAMPLING SIZE The sampling size on which the
analysis is based is 72.
30
SAMPLING TECHNIQUES The sampling technique used for carrying out this study is
RANDOMsampling technique.
P R E P A R A T I O N O F R E P O R T A N D P R E S E N T A T I O N O F REPOR
T
Fi nal l y t h e r es ear c her has t o pr epar e a f i nal r epor t al ong wi t hconclusion and
suggestions.
PREPARATION OF A BIBLIOGRAPHY
At the end of any research report a bi bl i ography i s general l yadded. This is the list of books,
publications, periodicals, journals,reports, etc whi ch are used by the researcher i n
connecti on wi ththe study
Q.11) Ki ndl y suggest the methods of improvi ng or addi ng speci al wel farefacilities?
17%75%8%No improvemeearlyactionshould be takeproper timeshould be take
Q . 1 2 ) D o e s w e l f a r e b e n e f i t s p r o v i d e d b y t h e o r g a n i z a t i o n p l a y s a s
a motivational factor?
53%45%2%hi ghl y agreagreedi sagree
Conclusion:- 53% employees are highly agree that the welfare benefitsprovided by the organization
plays a motivational factor.
37
Q.13) Do you get medical reimbursement on time?
53%30%2%15%yes and with f reimbursemeyes but withreducedreimbursemeNoNot applicabl
Conclusion:- 53% employees agree that they gets full medicalreimbursement.Q.14) Briefly explain the
procedure of availing routine welfare facilities inpoints?
25%70%5%makingappli,submit pr n imme sanconly applicationis required just an approac
Conclusion:- 5% employees says that just an approach is required to avail theroutine welfare facility
while 25% employees says that to make the
38
application submit the proof and the 70% employees says that onlyapplication is required
.
Q.15) Briefly explain the procedure availing the special welfare facilities inpoints?
75%5%20%lengthy procesnot availedapply takeapproval n shoproof
Concl usi on:- 5% of the empl oyees of organi zati on says that they had not availed any
special welfare facility 75% says that the procedure is apply theapproval and show proof and the
other 20% says that the procedure is toolengthy process
CHAPTER-6OBSERVATION AND CONCLUSION
The employees of the organization are found to be satisfied with
thefacilities provided to them by the company.They still want more focus on family welfare. They want
that the timeperiod for sanctioning special welfare facility should be reduced.- Mor e t han 70% of
t he empl o yees agr ee t hat t he wel f ar e f ac i l i t i es
ar epr ov i ded t o t hem and t he y ar e av ai l i ng s pec i al wel f ar e f ac i l i t i es according
to their need.- A neat , c l ean and peac ef ul env i r onment of t he or gani z at i on
hel ps i nmaintaining satisfaction and enthusiasm to perform work among theemployees.- The
empl o yees of t he Nagpur Ar ea Of f i c e of WCL ar e hi ghl y s at i s f i ed with the
routine welfare facilities which they are availing on a regularbasis.-
T h e r o u t i n e w e l f a r e f a c i l i t i e s a r e a v a i l e d b y e a c h e m p l o y e e i n
t h e organi zati on by simpl y f i l l i ng an appl i cati on, wi thout any proof andthe time required is
also nominal.- The t i me r equi r ed f o r s anc t i oni ng t he s pec i al wel f ar e f ac i l i t i es i s
2- 3week.- T h e p r o c e s s o f a v a i l i n g s p e c i a l w e l f a r e f a c i l i t y i s v e r y
l e n g t h y a n d hence it can be availed by following simple process.
40
CHAPTER- 7SUGGESTIONS AND LIMITATIONSSUGGESTIONS
1)Sanctioning time of special welfare facility should be reduced.2) New f ac i l i t i es s houl d be
added t o t he ex i s t i ng ones b y ear l y ac t i on taken
by management.3 ) M e d i c a l r e i m b u r s e m e n t s h o u l d a l s o b e c o n t
i n u e d a f t e r t h e retirement.
LIMITATIONS
1)The study does not cover the entire work for as sample size is 72.2) The s t ud y i s bas ed on
a par t i c ul ar c l as s of empl o yees i . e. Of f i c er , clerk etc.3)The resul t depends on the
answers recei ved from respondent whi chmay be biased.
41
BIBLIOGRAPHY
v.s.p rao – human resource
k ashwathappa- human resource & personnel mngt
company magazine
rAnnual Reports of Organization
Internal Records of Organization
Websites:-www.westerncoal.nic.in www.coalindia.nic.in
QUESTIONNAIRE
PLEASE TICK 1)How many f aci l i ti es provi ded by the company to you?Canteen
HousingEducation Medical2)How many speci al f aci l i ti es have you
avai l ed?2 to 5 5 to 6 6 and above3)How many f acil i ti es are you avai l i ng on routi ne
basi s?1 to 5 5 to 10 10 and above4)How many f acil i ti es are provi ded f or educati on of
chi l dren toemployees?Bus FacilitiesSchool FacilitiesEducational loan facilities 5)Are you getti ng
wages as per basic mi nimum cri teri a al l otted byGovernment?Yes No No Suggestions6)How
much time it will take for sanctioning special welfare facility?1-2 week 2-3 week 3-4 week7) Is there
suitable ventilation and good environment in the work place?Yes No No Suggestions
43
8)Is the work pl ace regul arl y cl eaned?Yes No9)How much are you sati sf i ed by the
procedure of avai l i ng routi newelfare facilities?Highly satisfiedSatisfiedPartly satisfiedNot
satisfied10) How much are you satisfied by the procedure of availingSpecial welfare facilities?Highly
satisfiedSatisfiedPartly satisfiedNot satisfied 11)Kindly suggest the methods of improving or adding
specialWelfare facilities?No improvementEarly action should be takenProper time should be taken 12)
Does welfare benefits provided by the organization plays as aMotivational factor?Highly
agreeAgreeDo not agree 13) Do you get medical reimbursement on time?Yes and with full reimbursement
44
Yes but with reduced reimbursementNo reimbursementNot applicable14) Briefly explain the procedure of
availing routine welfare facilities inpoints.Making an application, submit proof and immediate
sanction.Only application is required.Just an approach.15) Briefly explain the procedure availing the
special welfare facilities inpoints.Lengthy processNot availedApply take approval and show proof. 16)
Your comment
and suggestion……………………………………………………………………………………………………………
…
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