marketing of harry potter.........
Harry Potter is a global phenomenon. It must be magic. In less than 10 years, Harry Potter has become one of the world's most widely recognized names. A brand name indeed. In terms of books sold, Harry Potter stands third in the all-time literary charts behind the Bible and the thoughts of Chairman Mao. And, I suspect, read rather more avidly over the past 10 years than either of those other literary heavyweights.
But is it a brand - and what makes it one? Our understanding of brands ranges from 'it's a logo' to 'it's a set of values by which you organize and drive a business'. On the first, simple definition, Harry Potter's lightning flash is becoming as recognizable as Nike's swoosh or the golden arches of McDonald's, and he has many other distinctive brand elements such as ownable words. 'Quidditch', for example, was recently voted one of the nation's favourite words, even though it has yet to find its way into most dictionaries.
On the second definition, it's tempting simply to let the figures make the case. Worldwide sales of 250 million books, with translations into 61 languages, including Ancient Greek. With films made of the first three books in the series (and numbers four to seven bound to follow) almost £1 billion has been earned at the global box office. But let's not forget £430 million worth of DVD and video sales, more than 400 items of merchandise and a brand valuation of £2.2bn.
A book by Stephen Brown -Wizard! Harry Potter's Brand Magic - makes clear that this success is a triumph of marketing. Perhaps not marketing in its most traditional or conventional form, but marketing as it has been developing and will continue to develop. Harry Potter - or his creator, JK Rowling, and the marketing machine that now surrounds her creation - has used the techniques of branding and marketing in a way that can only be envied (and will no doubt be copied) by other super-brands. Look at the way every retailer who has ever picked up a book has been falling over itself in its haste to sell Harry Potter's latest at virtually cost price. They simply want a little of the glory, the magic, to translate into the patter of greater footfall in their shops.
Brown is a professor of marketing and a Harry Potter fan. It seems at first an unlikely combination, but soon becomes perfectly natural, because the books and marketing are inextricably intertwined. The basic argument is that Rowling, far from being hijacked by the marketing sorcerers who have exploited her innocence, is actually something of a marketing professor herself, even if she has never had a day's academic education in the subject. She has created Harry Potter using branding techniques and the books themselves are full of brilliantly invented brands, corporate strategies, advertising campaigns and every element of the marketing mix. In effect, they make a textbook case for marketing.
But where Harry Potter is a quintessentially contemporary brand is in its adherence to and belief in the idea of story. And what could be more natural for a brand that is itself based on the telling of stories? Brown identifies narrative as a key success factor for the brand. With this he identifies storytelling as the management method of the moment. Having picked up one-word solutions ('synergy', 're-engineering', 'disintermediation') management has cast them aside as exhausted concepts. Having run the gamut of acronyms and mnemonics (TQM, CSR, 4Ps, 3Cs etc) the reality of the fog created has become apparent. Businesses and brands have been crying out for clarity and emotional engagement. Nothing supplies these qualities better than stories. So, belatedly, marketing has been discovering the fundamental power of parable, myth and narrative.
What the Harry Potter brand story makes clear is that stories feed off stories. They gain power and momentum through constant movement. Rather than fixating, as brands have conventionally done, on one focused brand idea - Volvo's safety, Marlboro's freedom - Harry Potter's essential commitment to storytelling proves a catalyst to create a swarm of stories that feed the developing brand story.
Barnstorming bookselling, multi-billion pound movie franchises, gratuitous merchandise tie-ins, anti-witchcraft critics, obsessive consumers, ongoing publicity campaigns and 'what is going to happen when the series reaches its seventh book climax?' There is no one coherent story. As if in hot pursuit of Mao on the all-time bestsellers list, Harry Potter succeeds by allowing a thousand stories to bloom.
Of course, readers contribute. Harry Potter becomes part of their story too, and they add to the development of the brand by evangelising for it. The process seems appropriately magical, a concept Brown believes is crucial for the future of branding, and he makes a compelling case. Other brands - and brand managers - should learn from Harry Potter. The books are full of insights into marketing excellence - and are more fun to read than most management books.