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Managerial Skills
- Thread starter Neogal
- Start date
abhishreshthaa
Abhijeet S
can i hav a notes of pom
hey friend, here are the notes....
http://www.managementparadise.com/f...erspective-management/133235-p-o-m-notes.html
for more notes on POM please use search option..
abhishreshthaa
Abhijeet S
8 WAYS TO IMPROVE YOUR MANAGERIAL SKILLS
The Human Touch
The most valuable qualities you can develop within yourself are patience, kindness, and consideration for other people. Although machines and chemicals don't care whether you scream and curse at them, people do.
Your subordinates are not just engineers, scientists, administrators, clerks, and programmers they're people, first and foremost. People with families and friends, likes and dislikes. People with feelings. Respect them as people and you'll get their respect and loyalty in return. But treat them coldly and impersonally and they will lose motivation to perform for you.
Don’t Be Overly Critical
As a manager, it's part of your job to keep your people on the right track. And that involves pointing out errors and telling them where they've gone wrong.
But some managers are overly critical. They're not happy unless they are criticizing. They rarely accomplish much or take on anything new themselves, but they are only too happy to tell others where they went wrong, why they're doing it incorrectly, and why they could do the job better.
Let Them Fail
Of course, to follow through on Mary Kay's advice, you've got to let your people make some mistakes.
Does this shock you? I'm not surprised. Most workers expect to be punished for every mistake. Most managers think it's a "black eye" on their record when an employee goofs.
But successful managers know that the best way for their people to learn and grow is through experience and that means taking chances and making errors.
Give your people the chance to try new skills or tasks without a supervisor looking over their shoulders but only on smaller, less crucial projects. That way, mistakes won't hurt the company and can quickly and easily be corrected. On major projects, where performance is critical, you'll want to give as much supervision as is needed to ensure successful completion of the task.
Be Available
Have you ever been enthusiastic about a project, only to find yourself stuck, unable to continue, while you waited for someone higher up to check your work before giving the go ahead for the next phase?
Few things dampen employee motivation more than management inattention. As a manager, you have a million things to worry about besides the report sitting in your mailbox, waiting for your approval. But to the person who wrote that report, each day's delay causes frustration, anger, worry, and insecurity.
Improve the Workplace
People are most productive when they have the right tools and work in pleasant, comfortable surroundings. According to a study by the Buffalo Organization, a comfortable office environment creates an extra $1600 of productivity annually for professionals and managers.
Having the right equipment is equally important. One of my clients recently hired a full-time technical writer at a salary of $25,000, but was reluctant to invest $2500 in a word processor for him to use.
I explained that, in my experience, a word processor can easily double the productivity of a writer. Therefore, if the writer was expected to produce $25,000 worth of work with a typewriter, he could produce $50,000 with a word processor an extra $25,000 a year in productivity for a $2500 investment! The client bought the computer. Both the company and the writer were delighted with the results.
Be aware that you may not be the best judge of what your employees need to do their jobs effectively. Even if you've done the job yourself, someone else may work best with a different set of tools, or in a different setup because each person is different.
A Personal Interest in People
When is the last time you asked your secretary how her son was doing in Little League or how she enjoyed her vacation?
Good salespeople know that relating to the customer on a person-to-person level is the fastest way to win friends and sales. Yet many technical managers remain aloof and avoid conversation that does not relate directly to business. Why? Perhaps it's because engineers are more comfortable with equations and inanimate objects than with people, and feel uncomfortable in social situations.
But just as a salesperson wants to get to know his customer, you can benefit by showing a little personal interest in your people their problems, family life, health, and hobbies. This doesn't have to be insincere or overdone just the type of routine conversation that should naturally pass between people who work closely.
Be Open to Ideas
You may think the sign of a good manager is to have a department where everybody is busy at work on their assigned tasks. But if your people are merely "doing their jobs," they're only working at about half their potential. A truly productive department is one in which every employee is actively thinking of better, more efficient methods of working ways in which to produce a higher quality product. in less time, at lower cost.
To get this kind of innovation from your people, you have to be receptive to new ideas; what's more, you have to encourage your people to produce new ideas. Incentives are one way you can offer a cash bonus, time off, a gift. But a more po¬tent form of motivation is simply the employee's knowing that management does listen and does put employee suggestions and ideas to work. Quality Circles, used by Westinghouse and other major firms, are one way of putting this into action... The old standby, the suggestion box. is another time tested method.
Give Your People a Place to Go
If a worker doesn't have a place to go a position to aspire to, a promotion to work toward then his job is a dead end. And dead-end workers are usually bored, unhappy, and unproductive. Organize your department so that everyone has opportunity for advancement, so that there is a logical progression up the ladder in terms of title, responsibility, status, and pay. If this isn't possible because your department is too small, perhaps that progression must inevitably lead to jobs outside the department. If so, don't hold people back; instead, encourage them to aim for these goals so that they will put forth their best efforts during all the years they are with you.
The Human Touch
The most valuable qualities you can develop within yourself are patience, kindness, and consideration for other people. Although machines and chemicals don't care whether you scream and curse at them, people do.
Your subordinates are not just engineers, scientists, administrators, clerks, and programmers they're people, first and foremost. People with families and friends, likes and dislikes. People with feelings. Respect them as people and you'll get their respect and loyalty in return. But treat them coldly and impersonally and they will lose motivation to perform for you.
Don’t Be Overly Critical
As a manager, it's part of your job to keep your people on the right track. And that involves pointing out errors and telling them where they've gone wrong.
But some managers are overly critical. They're not happy unless they are criticizing. They rarely accomplish much or take on anything new themselves, but they are only too happy to tell others where they went wrong, why they're doing it incorrectly, and why they could do the job better.
Let Them Fail
Of course, to follow through on Mary Kay's advice, you've got to let your people make some mistakes.
Does this shock you? I'm not surprised. Most workers expect to be punished for every mistake. Most managers think it's a "black eye" on their record when an employee goofs.
But successful managers know that the best way for their people to learn and grow is through experience and that means taking chances and making errors.
Give your people the chance to try new skills or tasks without a supervisor looking over their shoulders but only on smaller, less crucial projects. That way, mistakes won't hurt the company and can quickly and easily be corrected. On major projects, where performance is critical, you'll want to give as much supervision as is needed to ensure successful completion of the task.
Be Available
Have you ever been enthusiastic about a project, only to find yourself stuck, unable to continue, while you waited for someone higher up to check your work before giving the go ahead for the next phase?
Few things dampen employee motivation more than management inattention. As a manager, you have a million things to worry about besides the report sitting in your mailbox, waiting for your approval. But to the person who wrote that report, each day's delay causes frustration, anger, worry, and insecurity.
Improve the Workplace
People are most productive when they have the right tools and work in pleasant, comfortable surroundings. According to a study by the Buffalo Organization, a comfortable office environment creates an extra $1600 of productivity annually for professionals and managers.
Having the right equipment is equally important. One of my clients recently hired a full-time technical writer at a salary of $25,000, but was reluctant to invest $2500 in a word processor for him to use.
I explained that, in my experience, a word processor can easily double the productivity of a writer. Therefore, if the writer was expected to produce $25,000 worth of work with a typewriter, he could produce $50,000 with a word processor an extra $25,000 a year in productivity for a $2500 investment! The client bought the computer. Both the company and the writer were delighted with the results.
Be aware that you may not be the best judge of what your employees need to do their jobs effectively. Even if you've done the job yourself, someone else may work best with a different set of tools, or in a different setup because each person is different.
A Personal Interest in People
When is the last time you asked your secretary how her son was doing in Little League or how she enjoyed her vacation?
Good salespeople know that relating to the customer on a person-to-person level is the fastest way to win friends and sales. Yet many technical managers remain aloof and avoid conversation that does not relate directly to business. Why? Perhaps it's because engineers are more comfortable with equations and inanimate objects than with people, and feel uncomfortable in social situations.
But just as a salesperson wants to get to know his customer, you can benefit by showing a little personal interest in your people their problems, family life, health, and hobbies. This doesn't have to be insincere or overdone just the type of routine conversation that should naturally pass between people who work closely.
Be Open to Ideas
You may think the sign of a good manager is to have a department where everybody is busy at work on their assigned tasks. But if your people are merely "doing their jobs," they're only working at about half their potential. A truly productive department is one in which every employee is actively thinking of better, more efficient methods of working ways in which to produce a higher quality product. in less time, at lower cost.
To get this kind of innovation from your people, you have to be receptive to new ideas; what's more, you have to encourage your people to produce new ideas. Incentives are one way you can offer a cash bonus, time off, a gift. But a more po¬tent form of motivation is simply the employee's knowing that management does listen and does put employee suggestions and ideas to work. Quality Circles, used by Westinghouse and other major firms, are one way of putting this into action... The old standby, the suggestion box. is another time tested method.
Give Your People a Place to Go
If a worker doesn't have a place to go a position to aspire to, a promotion to work toward then his job is a dead end. And dead-end workers are usually bored, unhappy, and unproductive. Organize your department so that everyone has opportunity for advancement, so that there is a logical progression up the ladder in terms of title, responsibility, status, and pay. If this isn't possible because your department is too small, perhaps that progression must inevitably lead to jobs outside the department. If so, don't hold people back; instead, encourage them to aim for these goals so that they will put forth their best efforts during all the years they are with you.
jitenmazee
Banned
Hi friends,
What individual abilities, skills & behaviour do we need to nuture into personnel to get them into top management position & become effective senior managers?
Regards,
neogal
Hey neogal, you have asked very nice questions here. I am going to help you to find out the answers and all about the managerial skills. All you need to download my presentation and check and let me know your feedback.
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bhautik.kawa
Bhautik Kawa
Hi friends,
What individual abilities, skills & behaviour do we need to nuture into personnel to get them into top management position & become effective senior managers?
Regards,
neogal
Hello Buddy,
I found some important information Developing the Skills - Leadership and The Project Manager and wanna share it with you and other's.
So please download and check it.