abhishreshthaa

Abhijeet S
Human Resource Management of Syntel : Syntel, Inc. (NASDAQ: SYNT) is a global provider of Information Technology (IT) and Knowledge Process Outsourcing (KPO) solutions, with global development centers in India, and US.

Syntel was founded in Troy, Michigan in 1980 by Indian Bharat Desai, a graduate of University of Michigan’s Stephen M. Ross School of Business and Neerja Sethi with an initial investment of $2,000. Originally named “Systems International,” the company began providing software staffing services to local corporations, earning $30,000 in its first year.

On February 1, 2010, Syntel announced the promotion of Prashant Ranade to the position of CEO. Founder and former CEO Bharat Desai will continue to serve as Chairman of the Board, and is the majority shareholder.

As of June 30, 2010, Syntel has over 14,900 employees and annual revenues in excess of $419 million.



1* Reasons to measure white-collar work



1. performance management
2. Corporate direction
3. Pay for performance
4. Evaluation
5. Job ROI (return on investment)




*2* Reasons of difficulty in measurement



1. Fear
2. Creative work
3. Nature of work
4. Lack of knowledge



*3* Technique to create performance standards for white-collar work

This procedure consists of three steps

1. Identifying the results

This step helps to decide what to measure in a job

o Behavior

or

o Results

2. Defining the measures

This step decides the factors to evaluate how well a result has been done.

Two kinds of measures are

o Numeric
o Descriptive

3. Setting standards

Here we assume that each measure is a yardstick. The employee should know what point on the yardstick represents meeting expectations.

Parco is the biggest oil refinery in Asia. Parco stands for Pakarab Refinery Limited. Parco is incorporated in MAY 1974 as a public limited company. Pakarab refinery limited (Parco) is a joint venture of Government of Pakistan (GOP) & Abu Dhabi.

Its authorised capital is Rs.5 billion and paid up capital of Rs.2.16 billion of which 60% is held by GOP and 40% by ABU DHABI PETROLEUM INVESMENT COMPANY (ADPI) .In the last 25 years the company has expanded a phenomenal 24 times and has achieved an equity base of Rs. 13 billion and an asset base exceeding Rs.68 billion or just over US$ 10 billion in current dollar terms.



PERFORMANCE MOTIVATION FACTORS IN PARCO

1. Commit fully to your job.
2. Accept ambiguity and uncertainty. Create and play your

role for clarity.

3. Hold yourself accountable for outcomes.
4. See yourself as a service centre.
5. Behave like you are in business for yourself.
6. Manage your own morale.
7. Be a fixer, not a fin ger-pointer.
8. Alter your expectations.


Human Resource Departmnt Introduction In Parco

Parco has its HR department in head quarter Karachi , but its subunit is working at the site with the name of Personnel Department. All the policies regarding Human Resource are developed in Karachi and further they are communicated to the Personnel Department at the site. Personnel Department implement these policies to the human resource at there.

Among these policies , one main policy is n the area of Performance Appraisal which is the main function of Human Resource Department. At Parco Qasba Gujrat ,Mahmood kot ,Personnel Department does the performance appraisal of employees and sends its evaluation with its suggestions to HR department , Karachi.

In HR department , the development programs are made on the basis of performance appraisal’s evaluation and personnel department’s suggestions.


Analysis of Parco



Type of organization Manufacturing



Categories of employees Senior executive , line managers, mangers, Engineer and technical staff, operating staff, Sales force



Existence of Hr department yes



Purpose of performance appraisal promotion, guide to job changes, salary decision, employee development, supervisory understanding.

Performance appraisal approach comparison against standards, direct performance measure

Who does performance appraisal immediate supervisor

Feedback to employee about

resultsyes upto some extent

Methods of appraisal rating scale(personal trait and behavior scale, job dimension rating scale)

Problems organizational influence, personal biasness, difficult to set qualitative standard

Evaluation of performance appraisal

accuracy up to some extent

Reason for inaccurate evaluation subjective standard, rate error, negative communication
 
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