emotional

In service interactions the management of service employee’s emotion through emotional labor has gained prominence and is becoming an active method to affect consumer’s behavior. Several researches have indicated that self-concept of the consumer affects their buying behavior. However there is...

Some people are like a raw egg. They have a hard outer exterior, but once their shell is cracked or broken by a stranger, a workmate, a friend, a family member, or by a romantic partner, they start to fall apart. Some people are like a jelly. They are soft, squishy and easily devoured. They...

plz can anyone help me for my 40 mks internal project on emotional intelligence actually we have been told to put case study for the same .plz its urgent i need it by thursday .

THE details of the project are as follows. Who Needs Emotional Intelligence Skills? What is Emotional Intelligence (EI)? Who Could Benefit From EI Skill Enhancement? *Executives Why Improve Your Emotional Intelligence Skills? *High Potential People Why Improve Your Emotional...

hi friends could someone help me on emotional intelligence.

Hi Guys, I think everyone must be having broad idea @ given subject. If u want to know something more @ that please go thru the attachment.

“An organization’s human beings are its most reliable resource for generating excellent results year after year. Their judgments, experiences, and capabilities make the difference between success and failure.” - Larry Bossidy & Ram Charan/ Execution: The Discipline of Getting Things Done...