Issue management process involves a combination of procedures, responsibilities and systems. It is a set of procedures that help you manage issues as they occur. Whether you're part of a project or operational team, issues will occur on a regular basis affecting the ability to meet your team goals. That's when an Issue Process is invaluable. An Issue Process helps you record each issue and identify the actions needed to resolve it. As part of the Issue Process, an approval step is included to ensure that the right actions are taken, at the right time.
This Issue Management Process will help you to:[/b][/b]
Identify and record issues clearly
Use Issue Forms to document issues properly
Determine the impact of each issue
Prioritize issues and report on their status
Review all issues and decide on a course of action
Take the steps needed to resolve issues quickly
The issue management plan includes details on specific issues and their potential resolution. Dealing with specific issues allows managers to avoid those issues that are simply endemic cultural conditions once an issue is raised, its status are updated regularly either through the end of the project or until it is uniformly considered resolved.
Today, issue management systems are commonly used by product development companies to manage requests, changes to products, and reported defects.
To help you there are issue management councils who Anticipate trends, responding to challenging events, engaging critical stakeholders if you are responsible for managing strategic matters that affect your organization, the IMC can be your expert resource for vital issue management strategies and tools. The Issue Management Council is the professional membership organization for people whose work is managing issues and those who wish to advance the discipline. Through the IMC you gain access to thought-leaders in the field and a wealth of professional practice information.
