Description
SWOT ANALYSIS OF DENA BANK

Dena Bank

Parent Company

Government of India

Category

Bank

Sector

Banking and finance

Tagline/ Slogan

Trusted Family Bank

USP

Family based bank

STP

Segment

Rural and urban banking

Target Group

Urban banking sector

Positioning

Complete Banking solutions

SWOT Analysis

1. Rural banking expertise 2. Government schemes implementation 3. Innovative schemes for different groups like drive in ATMs 4. Emphasis on customer satisfaction through modules like customer ratings 5. Introduced Minor Savings Scheme. 6. Credit card in rural India known as "DENA KRISHI SAKH PATRA" (DKSP) 7. Drive-in ATM counters and Smart cards in Mumbai Strength 8. Customer rating system for rating the Bank Services

1. Less penetration as compared to other banks Weakness 2. Limited advertising in comparison with leading banks

3. Less emphasis on IT support

1. International banking 2. Favourable Government schemes Opportunity 3.Doing aggressive marketing in order to improve brand value

1. Economic crisis and fluctuating economic scenarios Threats 2. Highly competitive environment with foreign banks

Competition

1. SBI 2. Andhra Bank 3. Allahabad bank 4.Union Bank of India 5.Bank of India Competitors 6.Bank of Baroda



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