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Rohan Sanghavi
General Motors
GM Accelerates Warranty Parts Recovery with Specialized Logistics
Challenge:- Build ease and accountability into the supply
chain for GM warranty parts, and boost efficiency
in the process of root-cause analysis.
Solution:- A streamlined, automated materials recovery
process and a centralized analysis system,
geared to the specialized needs of engineers and suppliers.
Results:- Improved materials recovery time from 3-10 days
Increased dealer return rate from 60 percent
to nearly 90 percent
Enhanced visibility of root-cause analysis results
Helped speed up product enhancements
Download the file for the Whole Case and solution...
Take care...
GM Accelerates Warranty Parts Recovery with Specialized Logistics
Challenge:- Build ease and accountability into the supply
chain for GM warranty parts, and boost efficiency
in the process of root-cause analysis.
Solution:- A streamlined, automated materials recovery
process and a centralized analysis system,
geared to the specialized needs of engineers and suppliers.
Results:- Improved materials recovery time from 3-10 days
Increased dealer return rate from 60 percent
to nearly 90 percent
Enhanced visibility of root-cause analysis results
Helped speed up product enhancements
Download the file for the Whole Case and solution...
Take care...