Description
Professional Study, Training And Education For Successful Careers From Britain Around The World.
PROSPECTUS
2016
Study & Training for Successful Careers
Internationally renowned
study, training and education
direct from Britain
Cambridge International College
PROFESSIONAL STUDY, TRAINING AND EDUCATION
FOR SUCCESSFUL CAREERS
FROM BRITAIN AROUND THE WORLD
OFFERS YOU THE OPPORTUNITY TO:
Cambridge International College,
International Headquarters,
Heron House,
St. Peter,
Jersey, JE3 7BY,
Britain.
Tel: +44 (0) 1534 485485
Fax: +44 (0) 1534 485071
Email: [email protected]
Website: www.cambridgecollege.co.uk
College Principal: Dr Stephen M Lawson, MA Ed, PhD
College Vice Principal: David S Lawson, BSc (hons), MBA
•
Secure top jobs, promotion and career success.
•
Achieve valuable qualifcations:
International Diplomas and Higher Awards.
•
Gain valuable knowledge, understanding, skills,
competencies and ability.
•
Improve your status, respect,
confdence and standard of living.
Enrol for Study & Training TODAY –
with this leading professional British
Distance-Learning College
1
Should you need any advice or assistance in choosing the
right study and training for you, do please contact our highly
experienced Study, Training and Education Consultants.
Thousands upon thousands
of people worldwide have
SUCCEEDED with Cambridge
International College - and
YOU can too!
Make rapid progress NOW
with professional study & training:
CIC’s excellent and popular
International Diploma Programs
and Higher Programmes
can be your fast-track to high-level
career success and progression to
higher studies. CIC proudly offers
all ambitious men and women
opportunities to train and study to
achieve personal aspirations and goals.
International Diplomas
see pages 4 to 24
Honours Diplomas
see pages 26 to 27
Baccalaureate in Business Administration Programme
see pages 28 to 29
Executive Business Administration (EBA) Programme
see pages 30 to 32
Mastery of Management Graduate Diplomas
see pages 34 to 37
Advanced Mastery of Business Administration (AMBA)
see pages 38 to 39
Don’t delay - enrol today!
Whatever your education or work experience,
wherever in the world you live, and
however high your ambitions may be,
Cambridge International College offers you
superb British study, training and education.
Everything you need for success
is provided rapidly by email, airmail
and high-speed courier.
2
A FOCUS ON STUDY & TRAINING FOR COMPETENCE AND CAREER SUCCESS
CIC focuses on practical, professional, vocational Study, Training and Education to encourage career
progress, development and success. The levels of CIC’s international Courses are based upon
the vocational competence framework below, which describes the skills and knowledge needed to
perform a job or role effectively - and which you should reach after completing that level of CIC course.
Level Framework description - competence and skills to be achieved
3 Competence in a range of work activities, often non-routine. Some
responsibility and control or guidance of subordinates may be required.
4 Competence which involves applying knowledge in professional
work activities, often with personal responsibility and autonomy, and
responsibility for the work of others and for the allocation of resources.
5 Competence to apply professional principles in various work situations.
Ability for self-management, for having responsibility of colleagues and
resources, and for work which involves analysis, planning and evaluation.
6 Competence in work needing responsibility, problem-solving and initiative.
Detailed knowledge, competence, skills, qualities and ability to analyse
and evaluate data, make good decisions and to communicate effectively.
7 Competence to deal with complex issues systematically and creatively,
make sound judgements and decisions, and communicate clearly. Ability
to plan and implement professional tasks with initiative and self-direction.
? Join the worldwide community of successful CIC Members. Wherever you are, you can succeed
with CIC’s professional, affordable, fexible Distance-Learning - at your own pace and convenience.
INTERNATIONAL RECOGNITION, TOP QUALITY, GREAT EXPERIENCE
? A CIC Award is confrmation that you have undertaken high-quality, professional, endorsed and
accredited Study and Training to gain competence, skills and professionalism in work activities.
? CIC’s Quality Systems, Courses, Study Materials and Educational Provision are quality audited by
educational authorities and leading experts. CIC follows standards of good practice, has achieved
the prestigious BILD Quality Mark for professional provision of education and learning services,
and meets British and International quality standards. CIC is a registered UK Learning Provider.
? The College history dates back over 80 years to its establishment in 1935, so you can be confdent in
our quality, reputation and experience. Many thousands of CIC’s Members have been recommended
by current and past Members, confrming high satisfaction with CIC’s professional study and training.
? Everyone is an individual CIC Member, with their own aspirations, goals and needs;
CIC provides Study, Training and Education to meet YOUR specifc requirements.
Climb the ladder to
success with CIC &
achieve your goals!
3
CHOOSE STUDY & TRAINING TO MEET YOUR NEEDS AND AMBITIONS, FROM:
page International Diploma Programs:
4 ? Accounting & Finance in Management ? Administrative/PA/Secretarial Duties
5 ? Advanced Management & Administration ? Advertising & Public Relations
6 ? Asset Management ? Business Bookkeeping & Accounts
7 ? Business Economics & Commerce ? Business English & Letter Writing
8 ? Business Management & Administration ? Business Organisation & Management
9 ? Commercial Practice & Law ? Communication in Business & Management
10 ? Computers & IT in Business & Management ? Cost Accounting
11 ? Credit Management ? Education: Classroom Management
12 ? Employee Development ? Essential Everyday English
13 ? Event Management: Operations & Logistics ? Event Management: Strategy & Planning
14 ? Financial Management ? Global Marketing Management
15 ? Health & Safety in the Workplace ? Hotel Operations & Management
16 ? Human Resource/Personnel Management ? Insurance: Principles & Practice
17 ? International Business & Trade ? Leadership & Team Management
18 ? Logistics, Supply Chain & Transport ? Mass Media & Communication
19 ? Modern Management & Administration ? Offce Management & Administration
20 ? Organisational Behaviour ? Professional English (Everyday & Business Use)
21 ? Project Management ? Public Administration
22 ? Purchasing & Resourcing Management ? Sales Management & Marketing
23 ? Stores Management & Stock Control ? Supervisory Management
24 ? Supply Chain Strategy & Organisation ? Tourism & Travel Management
International Honours Group Diploma Programmes:
26/27 ? Administrative Management ? Banking, Finance & Management
26/27 ? Business Accounting & Finance ? Business Administration & Development
26/27 ? Executive Assistance ? Hospitality Management
26/27 ? Human Resource Administration ? Management & Administration
26/27 ? Marketing Administration ? Materials Management
Baccalaureate in Business Administration Programme - specialisations in:
28/29 ? Business Administration (BBA) ? Commerce & Administration (BCA)
28/29 ? English & Administration (BEA) ? Financial Administration (BFIA)
28/29 ? Hospitality Administration (BSA) ? Human Resource Administration (BHA)
28/29 ? Management & Administration (BAA) ? Marketing Administration (BMA)
28/29 ? Materials & Logistics Administration (BLA) ? Project Administration (BPA)
Executive Business Administration Programme - specialisations in:
30/32 ? Accounting Administration (BACA) ? Business Administration (BBA)
30/32 ? Commerce & Administration (BCA) ? Communication & Media Admin. (BCMA)
30/32 ? English & Administration (BEA) ? Finance & Investment Administration (BFA)
30/32 ? Hospitality & Events Administration (BHEA) ? Human Resource Administration (BHA)
30/32 ? Insurance & Administration (BIA) ? International Business Administration (BIBA)
30/32 ? Leadership & Strategic Administration (BLSA) ? Management & Administration (BAA)
30/32 ? Marketing Administration (BMA) ? Materials & Logistics Administration (BLA)
30/32 ? Occupational Health & Safety Admin. (BOA) ? Project Administration (BPA)
Mastery of Management Graduate Diploma Programs:
34/37 ? Business Finance & Investment ? Business Law
34/37 ? Corporate Strategy & Planning ? Events Management for Tourism, Business, Sport
34/37 ? Financial Strategy & Decisions ? International Marketing
34/37 ? Management & Leadership ? Management of Human Resources
34/37 ? Managerial Economics ? Marketing Strategy
34/37 ? Money, Banking & Financial Systems ? Operations Management
34/37 ? Organisational Understanding & Development ? Organisational Design & Behaviour
Advanced Mastery of Business Administration (AMBA) Programme - specialisations in:
38/39 ? Accounting & Management ? Business Management
38/39 ? Financial Management ? Hospitality Management
38/39 ? Human Resource Management ? Logistics & Supply Chain Management
38/39 ? Marketing Management ? Organizational Management
38/39 ? Project Management ? Strategic Management
25 Success Stories & Members who have gone on to study at universities and other institutions
33 Personal International Study & Training; Advantages of CIC Study; Guidance & Advice
40 What the Study & Training Fees include; Sitting CIC Examinations; More about CIC
41 How you can Enrol/Register with CIC quickly and easily, and how to make a Fee payment
4
Accounting & Finance in Business & Management
Introduction: This Program teaches how to record fnancial transactions,
interpret accounting data, and prepare accounts; and how to manage costs,
working capital, profts, fnances and investments. It covers bookkeeping,
cost accounting, budgeting, credit, bank accounts, and more; and how to
guide colleagues and subordinates, and make wise fnancial decisions.
The Program is ideal for bookkeepers, accountants, fnance and business people aiming for promotion
and managerial posts, and for men and women seeking careers in the fnance and accounting felds.
Major Topics Covered in this Diploma Program include:
? The need for accounting information, accounting functions. Bookkeeping and the books of account:
the ledger, principles of double-entry bookkeeping manually and by computer. Business units, liability.
? Financing businesses, capital, ordinary and preference shares, loans, debentures. Principles of
investment and fnancial decisions. Working capital: composition, computation. Accounting concepts.
? Trading, manufacturing and proft & loss accounts, balance sheets, other statements; contents,
purposes, layout, presentation. Interpreting fnancial statements, accounting ratios, break-even analysis.
? Planning, forecasting, budgets, budget preparation, budgetary control. Income, expenses. Stock
control, inventory costs, stock levels, records, stocktaking, valuation, work in progress. Bank accounts.
? Control over gross and net profts, cash and funds fow, credit limits and credit control. Auditors and
auditing, pricing policy. Costs, cost accounting, costing methods; standards, variances, overheads.
? Partnership, departmental, branch and hire purchase accounting. Investments: working and fxed
capital, fnancial assets, returns, risk, fnancial decisions, funding, investment strategy, gearing.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
International Career Development and Progress Diploma Programs
Diploma in Administrative - PA - Secretarial Duties
Introduction: This Program teaches how to become a competent, effcient
administrative assistant, PA and/or private secretary with a wide range of skills;
such a person is greatly valued by managers, executives and enterprises,
and can command a good salary and benefts. It covers offce control,
personnel management, supervision, preparing for promotion, and more.
This Program is for men and women seeking a good administrative/PA/secretarial career, as well
as those wishing to gain and advance to HR, supervisory, managerial and administrative positions.
Major Topics Covered in this Diploma Program include:
? The PA/Secretary, posts, attributes, relationships, adapting to change. Offce environment: layout,
design, environmental factors, furniture and furnishings, equipment and machinery, their functions.
? Business letters, preparation; memos, emails, forms, business documents, reports, fling systems,
offce machines, computer systems: data, databases, hardware, software, security, desktop publishing.
? Incoming mail: sorting, opening, distributing; dictation, checking typed and word processed work;
outgoing mail, despatching mail, options, postage. Reception work, visitors, making appointments.
? Meetings: arrangements, agendas, minutes; making travel arrangements; the appointments diary.
Conferences, managing events, logistics, travel. Effective communication: oral, visual, written, electronic.
? Principles of bookkeeping, the ledger, sales documents, managing petty cash, banking, processing
invoices and receipts, checking and passing bills for payment, issuing cheques, fnancial records.
? Advertising for and recruiting offce personnel: interviewing, inducting, training, supervising, controlling,
counselling. O & M study, health & safety. Job analysis, job descriptions. Preparing for promotion.
? Level 3 ? Supervisory and guidance level ? Competence & knowledge in varied work activities
? Study progression available includes management and HR Diplomas, and Honours Group Diplomas.
Andrew Onyango
wrote from Uganda:
“I am so happy to be a CIC
Member. Since I completed my
Course in Accounting & Finance in
Business & Management my salary
has been increased by over 50% and I have been
confrmed in a new position of Chief Cashier.”
Angelique Foster
wrote from the Bahamas:
“I was privileged to study this great
Secretarial Program flled with a
wealth of information, a plus for
self-development. With the knowledge
gained I am confdent in my daily duties. I
found this Program very benefcial to my career.”
5
Diploma in Advanced Management & Administration
Introduction: This excellent Program teaches the theory and practice of
management, leadership, strategy, motivation, change and the business
environment. It provides a valuable advanced understanding of key topics
and clearly explains useful concepts, the reasons for them, how to apply them
as a manger and leader, and how to make strong management decisions.
The Program is essential advanced study for men and women aiming to become top managers and
executives, to gain higher posts, build on other management programs and move on to higher studies.
Major Topics Covered in this Diploma Program include:
? The evolution of management theory, principles of management: the classical and early theorists;
Fayol, Weber, Taylor, Mayo, scientifc management, authority, discipline, modern developments.
? Organisational theory: objectives, categories, ownership, environmental factors and interaction.
Open and closed systems theory. Coordination, cooperation, structure, control. Communication theory.
? Organisational structures, planning, growth and development, organization charts, systems diagrams.
Duties and responsibilities of executives, delegation, responsibility. Mission, vision, values, MBWA.
? Motivational theory: human relations, social psychology; self-realisation, motivation-hygiene, expectancy
theory. Argyis, Maslow, McGregor, Likert, Herzberg, Vroom, Handy; intrinsic and extrinsic factors.
? Leadership theory: traits, styles, contingency; theorists. Building workgroups, group behaviour,
norms, cohesiveness. Managing change, culture, learning organizations, entrepreneurship, Kanter.
? Strategic management; Fayol, Chandler, Andrews, Ansoff, BCG, Porter, SWOT, barriers to entry,
industrial competitiveness. Corporate objectives, policies, business ethics, social responsibilities.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
International Career Development and Progress Diploma Programs
Charles Obiero
wrote from Kenya:
“I am very pleased to inform you
that after successfully completing
the CIC Advanced Diploma in
Management & Administration I was
promoted to an Administrative Post as Senior
Assistant Director of Education in Nairobi.”
Mohammed Eisa Omer
wrote from Sudan:
“I thank CIC for the well organised
study materials and support. After
receiving my International Diploma
in Advertising & Public Relations,
I got a new job at a health care company as
public relations manager.”
Diploma in Advertising & Public Relations
Introduction: This interesting Program clearly covers the types, functions
and features of advertising, media and advertising agencies, and their role
in selling products. It explains the benefts of good PR and its importance
to business success; it deals with preparing and conducting effective PR
programmes and campaigns, and managing PR companies and clients.
This Program is valuable for men and women who wish to become effective sales or marketing
managers; and for sales, advertising, media or PR personnel, and for business people and managers.
Major Topics Covered in this Diploma Program include:
? Features and types of advertising. Aims of advertising. Importance of advertising to producers,
vendors, consumers and the media. Markets, marketing, communication. Media representatives.
? Types of advertisers: individuals, business, others. Advertising media: print, broadcast, direct-mail,
transit, cinema, radio, television; website design and production. Speciality and point of sale advertising.
? Advertising agencies: functions, organisation, staff, departments and the work performed in them,
advertising executives and duties. Account groups, payments, revenues, fees. Market research.
? Creating print, radio and television advertisements, direct-mail and point of sale materials; principles
of design and layout. Internet and website adverts and design. Social media and viral marketing.
? Public relations theory and practice: objectives, programmes, techniques. Goodwill, public opinion.
Internal PR departments, external PR consultancies. PR manager qualities; budgets, accounts, billing.
? The promotional mix. Promotion campaign planning and operation. Sales promotion aims, features,
methods, control. Planning advertising campaigns. Measuring PR and advertising effectiveness.
? Level 4 ? Managerial and supervisory level ? Competence & knowledge in professional work activity
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
6
Diploma in Business Bookkeeping & Accounts
Introduction: This enjoyable and popular Program will enable you to
quickly gain a detailed understanding of bookkeeping and the principles of
accounting. It teaches how to maintain accurate books of account, prepare
complete accounting statements - manually or by computer - and to deal
with credit, inventory, and many related accounting and business matters.
This Program is ideal for beginners, those who have knowledge or experience of bookkeeping, those
employed in accounting posts, and those ambitious for promotion to better paid accounts posts.
Major Topics Covered in this Diploma Program include:
? Books of Account: the ledger, 4-column cash book, purchases book, sales book, returns books, the
journal: what they record and why. Accounting terms. Bank accounts, reconciliations, statements.
? Theory and practice of double-entry bookkeeping: types of ledger accounts, posting, folios; opening
a new set of accounts; extracting and agreeing trial balances; errors and limitations. Cash and credit.
? Preparing for fnal accounts: stocktaking, valuing stocks, work in progress; journals, adjustments;
prepayments, accruals, depreciation, bad debts, provisions. Goodwill. Discounts: reasons, bookkeeping.
? Manufacturing accounts, trading accounts and proft & loss accounts - why they are prepared, what
information they contain, layouts. Gross and net proft and loss, prime cost. Foreign exchange.
? Balance sheets: production and layouts, comparisons between periods and companies. Interpreting
fnal accounts, uses of accounting ratios. Provisions, reserves, loans, overdrafts. Cost accounting.
? Limited liability companies. Partnerships. Capital, shares, dividends, drawings. Departmental, branch
and hire purchase accounts, bills of exchange. Computerised accounting systems, their advantages.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
International Career Development and Progress Diploma Programs
Diploma in Asset Management
Introduction: This Program teaches about tangible and intangible assets,
investments, and the work of asset, investment and fund managers. It
explains how to forecast and understand market trends, maximise investment
returns, and how to manage equity, bond and other assets and portfolios.
It also explains how to develop strong market and investment strategies.
The Program is invaluable to investors, brokers, analysts and investment personnel, and those
involved in fnance and analysis, and who need to advise customers on asset and investment markets.
Major Topics Covered in this Diploma Program include:
? Fixed assets as working assets; current, circulating and foating assets, the circulation of current
assets in businesses. Liquid assets, liquidity, the working capital cycle; trade debtors, credit control.
? Intangible assets: intellectual property, goodwill, copyrights, patents. Financial instruments: equity
and debt based, securities; investments: deposits, gilt-edged securities, stocks and shares, dividends.
? Physical asset management: selecting fxed assets, raising fnance for purchases: leasing/contract
hire/rental, sale and lease back, hire purchase, credit agreements, maintenance, depreciation.
? Investment businesses, duties and responsibilities of investment managers. The asset management
industry, organisation of asset management houses. Dealing, cash management, the back offce.
? Modern portfolio theory; economic data, growth, interest rates. Equities, bonds and the money market,
derivatives, property; dividends and equity returns. Compliance, systems and data requirements.
? Fund management: equity, fxed interest, currencies. Performance returns, reporting and analysis,
investment accounting, making settlements. Quantitative analysis. Security and market analysis.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Yiban Kilan Afumbom Aloah
wrote from Cameroon:
“I have the best job ever of Financial
Offcer, thanks to my CIC studies. I
was frst in the interview competing
with degree holders, ACCA students
and accountants. That is why I Iike the College
and have a good job now.”
Stephan Chigondo
wrote from Zimbabwe:
“When my bosses learnt I had
studied with CIC, their respect for
me increased tremendously, and I
have been given promotion to operate
the Accounting Department for my organisation at
National Level.”
7
Diploma in Business English & Letter Writing
Introduction: This Program shows how to master the art of effective business
letter writing; it teaches how to understand and use business terms and
write letters on many topics. Using many specimens it shows how to create
letters with the correct wording, grammar, spelling, tone and layout to achieve
their objectives, and to inspire confdence in the recipients of those letters.
The Program is for anyone seeking a career in administration, business, government, management
or the professions who needs the ability to write good, effective and professional business letters.
Major Topics Covered in this Diploma Program include:
? Why business letters are written: their objectives, language, special features, layouts and appearance.
Sentences and paragraph construction. Internal and external communications. Technical terms.
? English used in business letters, acceptable abbreviations; increasing vocabulary, improving English
and writing style. Spellings, dictionaries; conjunctions, verbs, nouns, pronouns, adjectives, punctuation.
? Letters concerning recruitment, employment and/or promotion and work-related matters, transfers,
recommendations; memos, letters of appointment and rejection, references. Meetings, memoranda.
? Sales letters: frst approach letters, responses, follow-up letters, customer retention, circulars, sales
literature/promotion. Quotations, estimates, tenders, orders, acknowledgements, proforma invoices.
? Letters making complaints, letters responding to complaints received; settlements, agreements,
continuity. Letters dealing with accounts matters, credit notes, statements, credit and trade references.
? Letters to and from central and local government departments, lawyers, educationists, institutions,
banks, estate agents, professional and others. Word processing, computers, email, fling systems.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
International Career Development and Progress Diploma Programs
Diploma in Business Economics & Commerce
Introduction: Economics explains about demand, consumer choice, supply,
and factors affecting them; it covers production, prices and pricing strategy
to help managers successfully guide their enterprises. Commerce focuses
on how the business environment works: marketing, transport, distribution,
import, export, banking, credit, insurance, proft, turnover, fnance and more.
This unique Program is vital for business people and personnel who need to understand and
analyse their business environment, and who want to develop proftable, successful organizations.
Major Topics Covered in this Diploma Program include:
? Economic systems, theory, activities and law. Consumer income, consumer choice and behaviour,
budgets and fnancial constraints; satisfaction of wants, utility, indifference curves, product bundles.
? The factors of production: land, capital, labour, the division of labour. Capital and working capital:
sources, calculation and composition. Business fnance, sources, control; revenue, gross proft.
? Uses and value of money; the price mechanism, turnover and proft. Types of businesses: sole
owners, partnership frms, companies; incorporation, limited liability. International trade, payments.
? Supply and demand: causes and effects of changes; costs, pricing decisions and strategies, market
structure. Products: normal, inferior, necessity, substitute, complimentary. Price elasticity of demand.
? Economies of scale, internal, external, cost implications; production policy, production levels,
expansion, integration, location. Fixed and variable costs. Government involvement in business.
? Ancillary services; banking, insurance, transport, communications, advertising and sales promotion.
The distributive trade, credit and its control, discounts: trade, quantity. Commercial documentation.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Lome Siara Laizer
wrote from Tanzania:
“I thank you for the knowledge I
have acquired since I enrolled as a
CIC Member, which greatly helped
my promotions, whereby frst I was
promoted to Business Support Team Leader and
later to Zonal Financial Analyst.”
Nestor Gandika
wrote from Rwanda:
“I did Business English and I am
getting the harvest from CIC’s
professional training. I rejoice as
that allowed me to become a national
English Trainer. I really thank CIC for my increased
pay which has quadrupled.”
8
Diploma in Business Organisation & Management
Introduction: The Program provides essential knowledge with practical
advice from successful business owners with vast experience of running
proftable businesses. It explains how to prepare a business plan, put ideas
into practice, manage fnance, premises, selling, accounts and staff. It
teaches how to run a business proftably, and how to avoid business dangers.
This Program is for entrepreneurs, business people and managers planning to establish, take over,
develop or improve a business, and anyone involved in general business activities and organisation.
Major Topics Covered in this Diploma Program include:
? Deciding on the ‘venture’: the importance of a sound business plan; raising the capital, sources of
capital. Starting or ‘taking over’ a business; the asking price, goodwill. Goods, services, products.
? Types of business ownership: sole owners, partnership frms, limited liability companies; features,
advantages and disadvantages of each type. Personal liability, profts, franchises. Types of business.
? Business location: factors to consider; renting premises; layout of the premises; services needed,
machines, furniture, displays; leases, insurance. Markets, consumers, corporate buyers, competition.
? Ordering and storing goods and materials, choosing suppliers. Stock control. Credit terms, discounts.
Sales techniques, demonstrations, advertising, media, sales promotion, public relations, websites.
? Human resources: employing and training staff, supervision and control; salaries, wages, benefts.
Delegation of responsibility, business expansion. Forecasting, budgets; overheads, working capital.
? Financial matters: sales documents, checking and paying bills, bank accounts, bookkeeping,
accounting, reports, insurance. Principles of economics. Transport, communications, import, export.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
International Career Development and Progress Diploma Programs
Diploma in Business Management & Administration
Introduction: This Program provides expert business skills and knowledge for
effciency, competence and proftability in business, industry and commerce.
A business manager or administrator must be profcient in management,
fnance, accounts, human resource, purchasing, marketing, inventory,
computers, communication and more - all of which this Program covers.
This Program trains existing and future managers to run businesses successfully; it is for anyone
seeking administrative or managerial posts, running businesses, or who is in a managerial position.
Major Topics Covered in this Diploma Program include:
? Capital and the fnancing of businesses, sources of capital, share issues; working capital, cash and
funds fow; revenue, income, expenditure, overheads. Starting or taking over a business, goodwill.
? Business units: sole-proprietors, partnership frms, limited liability companies, the board of directors;
business organisation; the business environment, trading enterprises; factors in business location.
? Planning and forecasting in business, the business plan; competition, location, knowledge and skills,
market potential; budgeting, budgetary control, credit limits, credit control, discounts: trade, quantity.
? Management of personnel: job analysis, recruiting, selecting, inducting, training, controlling,
remunerating. Motivation, human resources, health and safety in the workplace, O & M studies.
? Selling, sales and marketing management, market research, sales promotion, pricing policy. Offce
management, delegation of responsibility; structure, charts; control and standards; communication.
? Production management, equipment, technology, manpower, factories, costing. Stock control, costs,
levels, purchasing. Financial records, accounting, ratios; data, records, computer systems, IT, security.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Ramos Silverio Ibo
wrote from Mozambique:
“Thank you for helping me achieve
my dream. I am now a university
lecturer and I am making good use
of the knowledge I gained from the
Business Management course, and I also started
my own company and am General Manager.”
Lydia Scholastic Carbon
wrote from Dominica:
“I work with Cable and Wireless
and for my family business. I am
now a Manager as a result of your
excellent course; implementing it in
work enabled our business to survive the recession.
My family and I extend our gratitude.”
9
International Career Development and Progress Diploma Programs
Diploma in Commercial Practice & Law
Introduction: It is essential that business people understand laws relating
to commercial activity, especially the law of contract and the law of tort.
Failure to comply with the law can lead to civil or criminal actions, fnes,
loss of business or personal possessions, and imprisonment. This Program
covers vital topics on legal and ethical conduct and the practice of business.
This Program is for all business people, managers, owners and others who need to understand
commerce and the commercial world, the essentials of business law, and their legal responsibilities.
Major Topics Covered in this Diploma Program include:
? The place of commerce in the modern world; how the elements of commerce evolved and developed:
business, money, banking, transport, hospitality, insurance, law, communication. Types of economies.
? Sources of law: constitutional, customary, common, statute, case law. Criminal and civil law,
commercial law, the law of contract: offer, acceptance, consideration. Terms and conditions of trade.
? Credit transactions, cash fow, liquidity, risks associated with credit, credit management. Transactions,
documents used in business. Types of business: sole-owners, partnerships, limited companies.
? Financing companies; capital, shares, shareholders, share certifcates, shareholders’ agreements.
Legal obligations of company directors, company secretary duties, annual returns, general meetings.
? Tort liability for defective goods, product liability, defective services. Employment law, health and
safety in the workplace, legal protection of employees against dismissal, redundancy, discrimination.
? The law of agency, creation of agency, rights and duties of agents and principals. Intellectual property
law. Transfer of ownership, performance, legal remedies for breach of contract and of confdence.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes..
Diploma in Communication in Business & Management
Introduction: All managers need to ensure that communication - whether
oral, written or electronic - with internal and external sources is effective,
clear, rapid and professional. This Program explains about communication
channels, teaches how to produce good business letters, memoranda and
reports, deals with desktop publishing and much more, with many examples.
This Program is for anyone who needs good communication skills, who is in an HR, administrative,
managerial, business or other position, who works with people or needs to communicate with others.
Major Topics Covered in this Diploma Program include:
? Principles and benefts of effective communication, internal and external needs; removing barriers,
two-way fows; feedback, the grapevine. Channels: oral, written, visual, electronic. Charts and graphs.
? Communications concerning employment, promotion, employee specifcations, staff matters and
relationships. Lines of communication: vertical and horizontal, trust, teamwork. Letters of complaint.
? Business letters, good English, lay out, composition, grammar, language, style. Sales letters,
literature: catalogues, pamphlets, follow-ups, circulars, announcements, advertisements. Equipment.
? Enquiries, quotations, orders, payments; design of forms; business documents: invoices, credit notes,
features and accuracy; produced manually and by computer. Financial terms and expressions.
? Meetings: formal and informal, preparing notices, agendas, minutes; employment interviews, induction
and training; reports; research. Dictating, drafting, preparing and despatching letters, fling systems.
? Telecommunications, computer mediated communication, technology, telephones, SMS, email. Data
and information, making copies, security, word processing, DTP. Broadband, websites, LANs.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Marita Cremona
wrote from Malta:
“I took the Program even though
I was a mother working full-time.
However, with the professional
course and guidance I was distinctly
successful. The course helped my self-esteem
and improved my performance at work.”
Kouadio Kouassi Lucien
wrote from Ivory Coast:
“Thank you so much for your
professionalism which has been
clearly demonstrated. Thanks to
you I am a teacher at one of the most
prestigious universities in my country. CIC is the
best at distance training! Keep it up!”
10
Diploma in Cost Accounting
Introduction: This Program explains the principles and purposes of cost
accounting; it covers cost accounting methods for manufacturing, service
providers, not-for-proft organizations and general business, with many
examples to clearly illustrate and explain the techniques and concepts; and
it shows how costing complements management and fnancial accounting.
The program is perfect for accountants, managers and others in practical business situations who need
to apply costing methods to different costs and who need to make business and operational decisions.
Major Topics Covered in this Diploma Program include:
? Scope and defnition of cost accounting. Common techniques, and types of information provided.
Cost accounting terminology; classifcation of costs: overheads, direct, total; cost centres and units.
? Cost behaviour; distinguishing differences, classes, prediction of costs, analysis methods and models.
Accounting for labour costs, remuneration methods, direct and indirect labour, output, time-based systems.
? Material costs; pricing methods, FIFO, LIFO, AVCO; stock valuation, problems, just-in-time concept.
Absorption costing; bases and rates; costs centres; fxed costs and overheads, two-stage process.
? Activity based costing; importance and framework, short- and long- term costs, AMT, cost drivers.
Marginal costing, calculations; revenue statements, contribution, breakeven analysis, proft/volume.
? Marginal costing and short-term decision making; make or buy decisions, discontinuing products,
opportunity costs. Planning, budgeting; control, zero-based, activity-based, behavioural aspects.
? Relationship of standard costing and budgets; variance analysis: calculation, investigation, analysis.
Capital investment appraisal; techniques, discounted cash fows, ARR, IRR, NPV, payback, risk.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
International Career Development and Progress Diploma Programs
Ludavaune Germain
wrote from Vanuatu:
“I studied Computers & IT with
CIC which gained me a job in
information systems in the public
sector. I was also accepted at the
University of the South Pacifc for a Bachelor of
Commerce because of my CIC Diploma.”
Clifton Bashir
wrote from Malawi:
“I want to inform everyone that CIC
training is great beyond doubt. I
have been hired by a Recruitment
Agency as its Accountant with an
attractive package and benefts. This was due to
my CIC learning. Thank you CIC.”
Diploma in Computers & IT in Business & Management
Introduction: This Program explains the capabilities and benefts of
computer systems, and about technology, hardware, software, data security,
backups and communication. It explains the role of computers in planning,
forecasting, analysis and business decisions, and covers designing, selecting,
implementing and running computer systems to meet organization needs.
This Program is for administrators, supervisors, managers and staff who need to know how to manage
IT and personnel, and use computer systems; and is ideal for anyone ambitious for a good job in IT.
Major Topics Covered in this Diploma Program include:
? Computers & technology in business; aids to management and administration; a decision-making tool.
Computer characteristics, advantages, limitations; human factors. IT development, mass technology.
? Digital information, computer hardware, the CPU, interfacing, memory, bootstrapping, storage; input
and output devices; understanding the technology, how it works; data orthogonality, programming.
? Operating systems, programming tools, computer languages, codes, applications. Information fows,
security, location. Understanding digital information, hardware systems and software operations.
? Using software: forecasts, modelling, graphs, analysis; competitor and market analysis. Understanding
and using business intelligence. Communication devices, protocols, networks, internet, IPs, URLs.
? Practical uses of computer systems: property, hotels, insurance, retail, production, sales, accounting
and communications, forecasting, planning. Digital and print media technologies. Website design.
? Objectives of computerisation. Choosing and implementing a computer system; testing, introduction,
functionality; effcient running, business continuity, back-up, disaster recovery, cyber-attack, security.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
11
International Career Development and Progress Diploma Programs
Emmanuel James
wrote from Sierra Leone:
“Truly my dream has come true.
With my Diploma I was promoted
to executive in the best bank in
Sierra Leone. Thank you for helping
me realise my potential in life, and your materials
are so unique and easy to understand.”
Bob Kekeli McAllan
wrote from Ghana:
“I am a teacher and in charge of
a school project. I immensely
beneftted from your courses which
enhanced my performance, I am now
an asset to my school. Your courses are fabulous,
time-tested and the path to success.”
Diploma in Credit Management
Introduction: Credit sales and purchases are vital to every business, but
credit must be well-managed to avoid non-payments - customers ‘defaulting’
and not settling their debts. Such ‘bad debts’ can seriously affect operations
and proftability. The Program teaches how to assess creditworthiness,
make checks, set credit limits, monitor credit levels, collect debts, and more.
The program is ideal for accounts personnel, small-business owners and managers, and offcials of
larger businesses who need to formulate a credit policy and control and manage credit customers.
Major Topics Covered in this Diploma Program include:
? The meaning of credit, credit terms, credit limits; major forms of credit; benefts to manufacturers,
vendors and consumers of credit availability. Risks in allowing credit. Setting a credit control policy.
? Importance of liquidity; its management; methods of improving liquidity, cash fow, working capital.
Responsibilities of the credit control function. Sources of customer information: internal and external.
? Financial analysis and monitoring of customer accounts; receivables (aged debtor) reports, fnancial
position. Using performance indicators and customer credit scoring systems. Changes in credit terms.
? Granting credit and opening new customer accounts; factors to consider. Refusing credit to customers.
Interest penalties for late payment. Methods of collecting trade debts. Methods of chasing debts.
? Selling and statute law; trade descriptions acts, consumer credit acts. Customers and contracts;
offer and acceptance. Breaches of contract. Taking a customer to court. Enforcement of judgements.
? Doubtful and bad debts, provisions, writing-off. Dealing with insolvency. Third party debt collection.
Discounts; types, why they are offered. Credit insurance; overseas sales and export credit insurance.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Education: Classroom Management
Introduction: This Program is about becoming an exceptional teacher,
making schools and classrooms into ‘learning communities’, encouraging
student responsibility, achieving academic improvement and preventing
misbehaviour. It is flled with practical advice and strategies for managing
classes, student behaviour, discipline, classroom structure and student safety.
The well-designed Program is for both new and veteran teachers and educators, men and women
studying education, and those looking to become capable modern teachers and classroom ‘managers’.
Major Topics Covered in this Diploma Program include:
? The principles of proactive classroom management; the purpose of education; management and
student achievement, correct attitudes, turnaround teachers; emotional control, personal needs.
? School discipline, structure, instruction, refection; theories, models; applying teaching concepts.
Building a classroom community, the benefts: productivity, behaviour, belonging and empowerment.
? Developing positive student-teacher relationships; stereotypes; gender equity; diversity; development.
Classroom myths concerning noise, discipline problems, punishment, behaviour change, special needs.
? Preventing disruption; managing groups, maintaining focus, group cohesion, peer relationships.
Enhancing student motivation; the failure syndrome; improving student optimism; motivation theories.
? Instructing in classes, using engaged learning, avoiding student boredom; differentiation of delivery
and teaching, learning styles, learning problems, improving social skills. The teacher as a leader.
? Discipline with dignity, sanctions, behaviour modifcation, reinforcement, behaviour, emotion problems.
Health and safety in schools; hazards, risk management, school responsibilities, supervisor roles.
? Level 4 ?Managerial and supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
12
International Career Development and Progress Diploma Programs
Claire Beausoleil
wrote from St Lucia:
“I work in the Human Resource
Department now thanks to my CIC
Employee Development training
and Diploma. My Director has given
me additional responsibilities training other
employees. Thank you so much CIC.”
Velentin Ivlev
wrote from Russia:
“I now teach English at an
International Institute. It was a
great advantage to have learned
English with CIC. Thank you for your
excellent training materials, wonderful support and
for my fantastic success.”
Diploma in Essential Everyday English
Introduction: This Program covers the essentials of English; it will increase
technical and practical profciency, and provide confdence in social and work
situations. It focuses on improving reading and writing and teaches about
words, sentences and paragraphs to improve ability and communication. It
covers English for Examinations, and for progress to higher English studies.
This Program is for anyone needing to learn or improve English, and who deals with English speakers
nationally or internationally, and who needs to communicate in education, work and business.
Major Topics Covered in this Diploma Program include:
? English words, the Alphabet, capital and small letters, vowels, consonants, syllables; singular, plural.
Parts of speech: nouns, pronouns, adjectives, prepositions, verbs, adverbs, conjunctions; gender.
? Sentences: subjects, objects, word order; statements, questions, commands, compound sentences.
Verbs, fnite forms, action; verb tenses - present, future, past; simple, continuous, perfect; conjugation.
? Pronouns: why and when used; objects, subjects; potential errors; position and meaning in sentences.
Adjectives: uses and types, articles, colours, numbers. Adverbs: uses, position, qualifying words.
? Punctuating sentences: full stops, commas, colons; question, exclamation, quotation marks; dashes.
English dictionaries; spelling, accents, meanings; vocabulary; suffxes, prefxes; word confusion.
? Positive and negative sentences and questions; ‘not’ and abbreviations; changing sentence tenses.
Sentences and paragraphs; passive and active, short and long, dialogue: direct and indirect speech.
? Making written passages interesting; stories and events; comprehension, context, answering questions.
Letter writing: social, business and private letters; their aims, layout, structure, content and features.
? Level 3 ? Profciency and some technical English ? Competence in routine English activities
? Study progression includes Professional and Business English, Communication and Secretarial Duties.
Diploma in Employee Development
Introduction: This Program teaches how to become an expert in employee
and organization development, so that employees perform effectively. It
covers needs analysis, training methods, and how to manage the designing,
monitoring and evaluating of development activities in organisations. It deals
with preparing development policies, leadership, motivation and change.
The Program is for anyone involved in developing and training employees, manpower and the
organization’s ‘human resources’, and is relevant to managers, leaders, supervisors and HR personnel.
Major Topics Covered in this Diploma Program include:
? Employee development - the context. Costs, charges, cost-beneft analysis. Learning: styles, factors.
Training needs analysis; priorities, performance appraisal, assessment, critical incidents and policy.
? Core training programmes and universal programmes; quality and delivery, feedback, activities.
On-the-job and off-the-job training; projects, secondments. Designing training programmes. CPD.
? Monitoring, review and evaluation. Testing, reports, and factors affecting training. Training and
development equipment and resources. Mentoring, coaching and counselling. Development strategies.
? Organisational training functions. Organisational development; attitudes, values, roles, learning
organisations. The intended and actual outputs of training. Relationship intensity in development.
? Management development; considering qualifcations, expertise, job enhancement. Succession,
transformation. Ethics; relationships with employees, staff and customers. Dealing with confict.
? Government training and development policy. Social factors and strategic approaches; social and
cross-cultural factors in training. Consultants and specialists. Change, uncertainty, barriers to change.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
13
International Career Development and Progress Diploma Programs
Katsa Ayafor Nadesh
wrote from France:
“The CIC Event Management
program has enabled me to
acquire good promotion as well as
a comfortable salary. I recommend
future students to engage with CIC for success
and put all their efforts into their studies.”
Aldrin Pareja Quettua
wrote from the Philippines:
“By successfully completing the
CIC Program I was able to show
my employers that I can manage
effectively, am self-motivated and
have a good work ethic. That gave me a very big
advantage at wwork and in the business world.”
Diploma in Event Management: Operations & Logistics
Introduction: Professional event managers must implement events with
attention to every detail and avoid mistakes which could have serious
repercussions. This very interesting Program teaches how to do that, and
covers important topics like publicity, staging, staffng, safety, spectator
control, catering, waste management, event promotion and evaluation.
This Program is for current and potential project and event managers who need the operational
and logistical skills and training to successfully manage and control functions, events and projects.
Major Topics Covered in this Diploma Program include:
? Project management: establishing the mission statement, aims, proposals; planning event operations.
Promotion and public relations; event image and branding; promotional activities, event publicity.
? Event staging, site choice and rehearsals, service provision, contractors, catering, accommodation.
Human resource management, organisation charts, job descriptions, recruitment, training, legalities.
? People performance, leadership, managing teams, training, motivation, development, communication.
On-site services and management, performance standards, site set-up, function areas, logistics.
? Safety, security, risk; health and safety training and compliance, meetings, reporting incidents.
Crowd procedures, spectator management, frst aid services, emergency plans, mass gatherings.
? Event protocol, precedence, titles, address, formal dress occasions, speakers, seating plans, culture.
Event catering, food preparation and service, beverage service, catering contracts, food safety.
? Environmental management, waste management, sanitary facilities, environmental considerations.
Careers in the changing event and project management environment, job opportunities, career skills.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Event Management: Strategy & Planning
Introduction: This Program explains how to prepare strategies, and how
to plan and manage business, social and other events. It shows how to
analyse event concepts and their feasibility; it covers event bids, budgets and
fnance; it deals with market, economic and political factors, and stakeholder
relationships, and covers key aspects of event sponsorship, law and risk.
This Program is valuable for many careers and managerial posts, and is for anyone aiming to be a
professional event manager, programme or project manager, or who deals with clients and their needs.
Major Topics Covered in this Diploma Program include:
? The event industry structure and activities; event sizes, types, teams; technology, resources, ethics.
Event concepts: establishing the objectives, themes and format; event analysis, design, logistics.
? Event feasibility; event context and rationale; identifying requirements and opportunities; event SWOT
analysis; evaluating planning, operational needs, developing project plans and recommendations.
? Analysing event venues; site inspections, defning requirements, checklists, arrangements, maps.
Compliance, legislation and law; insurance, licencing, stakeholders, offcial bodies, policies, contracts.
? Business and client relationships, negotiations, agreement, quality customer service, making changes.
Event marketing strategies, marketing mix, sponsorship, market segmentation, environment analysis.
? Sponsorship motives and needs; sponsor types and categories; implementing, evaluating,
merchandising. Budget preparation and budgeting; break-even point, income strategy, cash fow analysis.
? Accounts, fnancial control systems, reports. Business risk analysis and management, implementing
and monitoring risk strategies. Event bids, tendering, applying for grants, event criteria, bid documents.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
14
International Career Development and Progress Diploma Programs
Alex Quiah
wrote from Liberia:
“My CIC studies have made me
well-known and respected at my
workplace. My salary was increased
by 40%. Studying further with CIC will
bri ng even greater improvement in my life and
bring my dreams to reality. Thank you!”
Tassew Kabato
wrote from Ethiopia:
“I was so glad to receive my
Diploma on Global Marketing
Management. Now I work for a big
company as a manager. CIC helped
me develop high work skills for our competitive
world. CIC is the best of institutions!”
Diploma in Global Marketing Management
Introduction: This Program explains how to design, implement and control
global marketing programmes; it covers strategies for products, pricing,
distribution, communication and promotion, cross-cultural sales negotiations
and global logistics. It teaches how to adapt global marketing to customers
with different languages, cultures, competition and methods of business.
This Program is ideal for marketers, exporters, managers and business people who want to increase
customers and markets, and earn top positions and careers in marketing and international business.
Major Topics Covered in this Diploma Program include:
? Globalization and the international marketing mix, international products and the product life cycle.
Product decisions: standardisation, new products, positioning; developing an international strategy.
? Brand equity and branding decisions; private, manufacturer and market brands; green marketing.
International pricing decisions; factors affecting pricing strategy; market skimming, penetration strategy.
? Terms of global business, sales and delivery, payments, export fnance, currencies, freight forwarders.
Distribution decisions and global channel structures; customer and product characteristics.
? Logistics management; order handling and documentation; transport, international retailing. Global
communications, tools and processes, global buyer and seller relationships; messages and media.
? International advertising and promotion strategies; global public relations and sales promotions. Cross-
cultural sales negotiations, Hofstede’s cultural theory, gap analysis model, culture and organisations.
? Knowledge management, transferring learning and best practice to global markets; project groups.
Organising global marketing programmes, structure and control; global accounts and budgets.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Financial Management
Introduction: This Program provides valuable knowledge of fnancial
management principles and concepts in a clear, well-explained manner
for rapid understanding. It explains how to raise and control fnances, and
how to analyse potential business projects. It has a very practical emphasis
on topics like managing fnancial risks and working capital management.
This program is for men and women ambitious to gain successful careers in fnance, and for business
people and managers who need to manage and make good business decisions about fnances.
Major Topics Covered in this Diploma Program include:
? The nature and importance of capital investment decisions; resources involved; investment appraisal
methods, accounting rate of return (ARR), return on capital employed (ROCE), payback period.
? Net present value (NPV), risk in investment appraisal, calculating and using probabilities; impact of
interest and infation, premiums; considering wealth. Investment in practice and reality, logical investors.
? The cost of capital; review and control for capital expenditure projects, decision management, audit.
Short-term fnance, gearing, factoring, discounting. Sources: internal, external, profts, credit control.
? Long-term fnance, the stock exchange, primary and secondary markets, stock listing. Shares, share
issues, debentures, small business fnance, venture capital, funding, business angels, Government.
? Managing working capital, defnition, elements, scale of capital; managing stocks, stock ordering
systems, MRQ, JIT, inventory models. Budgeting for demand, fnancial ratios, debtor & credit control.
? The working capital cycle; discounts, collection policies and settlement periods. Cash management
and budgets, the cash cycle. Policies for working capital control; balance, banking, overdrafts.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
15
International Career Development and Progress Diploma Programs
Egan Kakoma Sapato
wrote from Angola:
“When I received my Diploma in
Health & Safety my Supervisor and
colleagues celebrated with me and I
felt honoured. I now conduct safety
training. I dedicate my achievement to the learning
institution that is CIC - the best!”
Ikechuwu Samuel Kalu
wrote from UAE:
“I thank the College for wonderful
training in Hotel Operations, the
professional support and guidance.
I got a new job as the Front Offce
Captain with the Fairmont Hotel in Dubai because
of my CIC Diploma. I really appreciate it.”
Diploma in Hotel Operations & Management
Introduction: This Program trains men and women to be professionals in
the operation and management of hotels, to be knowledgeable about the
many hotel positions and functions, and to ensure effciency, quality service,
and guest satisfaction. It teaches about the business aspects, the need for
proftability and how to be a manager with understanding, skill and ability.
This Program is for men and women wanting to achieve a good career in hotels, and who want
to gain promotion within the hotel industry, in any of the many types of jobs offered in hospitality.
Major Topics Covered in this Diploma Program include:
? Hotels as businesses: functions, types, locations, sizes, standards, facilities; type of guests, guests’
travel motivations; planning services, organisation and management structures. Ratings, categories.
? Hotel products: accommodation, food and beverages; tangible and intangible features, services.
Marketing, methods of selling hotel products, brochures, the internet, websites. Recruitment, staffng.
? Hotel front offces: duties of receptionists, reservations, check-in, check-out, guest relations, guest
billing, cashiering, complaints; product knowledge, staff attributes. Uniform staff and their duties.
? Hotel bedrooms, furniture, fxtures, decor, en suite facilities, occupancy, features. The duties of the
housekeeping department, staff training, motivation, room inspections, servicing, linen, security.
? Hotel catering: purchasing, storing and issuing foodstuffs, security, food preparation, hygiene, outlets,
catering; kitchens, hotel restaurants, ambience, layout, menus, types of service, restaurant staff.
? Hotel beverages, sales in bars, restaurants, room service, minibars, additional guest services.
Financial accounts and statements, hotel computer systems, ownership, proftability, starting a hotel.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Health & Safety in the Workplace
Introduction: This Program explains how to avoid accidents and injuries
which affect employees and employers, which can lead to reduced output,
investigations and legal costs. It teaches how to identify and manage hazards
and risks in many types of workplace, and teaches accident prevention actions,
from risk assessment to implementation of health and safety measures.
This Program is for employers, management, supervisors, HR and personnel who need to ensure a
safe environment, and who want to develop HR and safety skills for job advancement and promotion.
Major Topics Covered in this Diploma Program include:
? Managing workplace health & safety; legal matters, responsibilities; hazards, risk assessment, policy.
Workplace safety, buildings, environs, layout, housekeeping, equipment, accident prevention, trips, falls.
? Fire safety: ignition sources, fuel, oxygen, risk assessment, eliminating hazards, precautions, extinguishers.
Working at height, ladders, mobile platforms, roof work; building & construction sites, traffc, waste.
? Equipment: training, hazards, safety guards, controls, position, space, maintenance, tools, gas, pressure.
Transport, route planning, vehicles, aisles, materials handling, equipment, systems, training, operators.
? Electricity, current, circuits, conductors, insulators, power, hazards; noise, vibrations, risks, control.
Hazardous & explosive substances, storage; radiation, exposure, machines; occupational skin diseases.
? Catering, kitchens, food preparation, cleaning, hygiene, injuries, dermatitis, premises, H & S offcers.
Psychological health, stress, job design, counselling, HR policy, harassment, bullying, equal opportunity.
? Educational establishments, hazards, injuries, grounds, supervisors, staff, fre, medical facilities, stairs.
Health protection, frst aid, accident control; liability insurance; VDUs, protective equipment, training.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
16
International Career Development and Progress Diploma Programs
Walubuta Nyimba
wrote from Zambia:
“I am delighted to be promoted to
Senior Human Resources Offcer.
It is your institution which made
me get this elevation and additional
responsibilities and the admiration of my
employers. CIC wins fame all over the world.”
Noor Hamad Al Nisif
wrote from Qatar:
“CIC study manuals are so rich in
examples and it was easy to relate
them to situations I face at work.
The studies gave me the ability to
move up the management ladder to section head
and now to departmental manager.”
Diploma in Insurance - Principles & Practice
Introduction: This Program covers modern insurance practice, the principles
on which it is based, the main classes of insurance business, documentation,
policies and claims. It explains and teaches about the purposes, principles
and types of insurance and contracts, risk and losses, the running and
organization of insurance businesses and the work of insurance practitioners.
This Program is for those looking to enter, or who are already in, the insurance feld, aiming to be
effective insurance personnel; and for business people and managers needing insurance knowledge.
Major Topics Covered in this Diploma Program include:
? Nature and purpose of insurance, types and natures of risks, methods of reducing effects of risks;
insurance and the law; insurance contracts and their components, benefts. Classes of insurance.
? Insurable interest, utmost good faith, material facts, voidable contracts. Indemnity: purpose, forms,
value, subrogation, contribution, proximate cause, physical and moral hazard, fraud, warranties.
? Regulation of insurance businesses. Proposal forms, layout, cover notes, certifcates, policy documents.
Premium rating, renewals, claims procedures, total and partial losses, average. National insurance.
? Transportation insurance: marine; hull, cargo, voyage; aviation, transit, motor; liability, cover offered
in different personal and commercial policies; comprehensive and personal; no-claims bonus, excess.
? Personal and commercial property, scope of cover; accident, pecuniary and liability insurances. Personal
insurance: accident, sickness, health, medical and life insurances, groups. Pensions, annuities.
? The insurance market: buyers and sellers, types of insurers, intermediaries, Lloyd’s, reinsurers.
Organization and operation of insurance companies, branches, directors, reserves, funds, specialists.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Human Resource/Personnel Management
Introduction: This Program will produce modern, effective HR and personnel
managers, and provides training on their important duties (including
industrial relations). Trained HR/personnel managers and staff are vital
to the performance of an enterprise, motivate the workforce, and create a
positive, safe work environment to beneft both employees and the enterprise.
This Program is for people seeking employment, promotion and good positions in HR, and for anyone
who has responsibility for work colleagues, is a manager, or needs to handle personnel profciently.
Major Topics Covered in this Diploma Program include:
? HR/personnel managers and specialists; the HR/personnel department, its functions, staff and roles.
HR/personnel policy and strategy. Scientifc management, O & M studies and work studies, effciency.
? Manpower planning, objectives, job analysis, job descriptions, job structure and design, workgroups.
Organisational structures, forms, charts, spans of control. Management roles, forecasting, budgeting.
? Recruitment and selection, advertising, applications, interviews, induction, training and employee
development, assessments; remuneration policy, employment packages. Responsibility, culture.
? Effective communication: horizontal, vertical, principles, oral, written. Safety in the workplace, security,
staff welfare, medical facilities, health, accident prevention. Promotion, resignations, retirements.
? Industrial relations: trade unions, staff associations, collective bargaining, joint consultation. Motivation:
motivational theory, management style, delegation; counselling, discipline, grievance procedures.
? HR/personnel records, labour turnover, stability index, payroll, promotion, equal opportunity policy,
fexitime. Computers and IT in the HR/personnel department, data protection. Learning organizations.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
17
International Career Development and Progress Diploma Programs
Patrick Masikara
wrote from Botswana:
“CIC is the gateway to success!
Training with CIC bought me
knowledge, understanding, skills
and many improvements. I now deliver
to the best of my ability and lead my team and
company to greater heights.”
Diploma in Leadership & Team Management
Introduction: This Program provides supervisors, managers, professionals
and executives with the knowledge and training to provide effective
leadership and to build and manage teams. Having leadership skill is vital
for business and career success; this Program covers these matters, as well
as motivation, team behaviour and roles, power, development and culture.
This Program is for current and future managers and leaders aiming for successful careers in
management, and aiming for promotion and to achieve the respect of colleagues and employers.
Major Topics Covered in this Diploma Program include:
? Leadership and team building - their importance and roles; work, organisations, human characteristics.
Customer service, SMART, C-SMART. Motivating; social context, psychology, theories, achievement.
? Team and group defnitions; values, behaviour, peoples’ perceptions; team types, team membership.
Synergy, groupthink, group dynamics and norms, peer and hierarchical groups; inertia and friction.
? Team formation and development; team features, communication and life cycle; team loyalty. Team
roles and functions; role theory, team wheels, Belbin’s model; testing teams, balance, recruitment.
? The role of the leader; traits, styles; leadership theories, spectrum and matrix, becoming a leader.
Power, infuence and relationships in organizations. Authority, responsibility and accountability.
? Delegation and empowerment in the workplace; confict and negotiation, learning, adaptation, behaviour.
Team leadership and culture; cultural development and change, cultural types, culture clashes.
? Twenty-frst century teams and leaders, ICT and technological synergy, virtual teams, boundaries.
Theorists: Adair, Belbin, Warren, Blanchard, Covey, Handy, Lewin, Lewis, Morris, Peters, Robbins.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Danny Simfukwe
wrote from the Congo:
“Due to my CIC studies I have been
promoted and I am now in charge
of six regions and our international
market, and I have a new vehicle for
me at Head Offce. Imagine what awaits when I
fnish even more training with CIC!”
Diploma in International Business & Trade
Introduction: This Program teaches how to conduct international business
and exporting proftably and professionally; it explains how to research and
evaluate potential markets, how to use marketing concepts and strategies
to enter target markets, and covers many key matters including pricing,
transport, logistics, currency, documentation, insurance, import and export.
This Program is for business people, managers and personnel who need good knowledge of
international trade, and who want good jobs in business, marketing, logistics, research or export.
Major Topics Covered in this Diploma Program include:
? Domestic and international trade. The reasons for imports and exports: sales, production, economies,
risks; balance of payments. The roles of money and banks. Trends in global trade. Export methods.
? Researching and selecting markets, segmentation, market strategy, marketing mix, marketing decisions.
Tariffs and trade barriers; cultural and social factors: language, customs, products, labelling, packaging.
? Entry routes to overseas markets: direct and indirect exporting, intermediaries, buying houses, overseas
representatives or agents, licencing, joint ventures, franchising. Payment methods, exchange control.
? Costing and pricing for overseas markets. Quotations, sales contracts: offers, acceptance, breaches.
Documentation: quotations, orders, invoices, bills of lading, airwaybills. Customs, tariffs and taxes.
? Transport and logistics, features, factors: rail, road, air, sea; freight management; insurance, policies.
Finance for overseas trade: lines of credit, loans, forfaiting, factoring; budgets, budgetary control.
? Overseas sales and promotion: communication, advertising, publicity, e-commerce, social media, websites.
Import business: consumer research, selecting the right products, negotiating with suppliers, incoterms.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
18
International Career Development and Progress Diploma Programs
Ibrahim Abdul Sillah
wrote from Sierra Leone:
“My CIC Diploma gained me
employment with a large company
as Stores Controller with 50
Warehouse personnel. I then gained
even better employment in the United Nations. I
thank CIC for the wonderful promotions.”
Tarataake Angiraoi
wrote from Kiribati:
“Thank you CIC for the training I did
with you. My Diploma was the major
factor behind my achievements, I
have made it to the very top position
in the Kiribati Broadcasting & Publications Authority
as Chief Executive Offcer.”
Diploma in Mass Media & Communication
Introduction: This Program provides a good understanding of how media
work and operate, and how to use them for the prosperity of businesses.
It teaches how to effectively communicate with prospective and existing
customers and overcome competition, how media and communications affect
modern life, and how businesses, governments and individuals communicate.
This Program is valuable training for careers including in television, radio, media, journalism, marketing,
advertising, public relations and communication, and for all managers and business people.
Major Topics Covered in this Diploma Program include:
? Media professionals and the politics of representation: stars, personalities and celebrities. Dominant
practices and forms of reality media: reality, truth, freedom, ethics and responsibilities in the media.
? Media businesses in the digital age. Methods and techniques of mass communication. Regulation
and public policy. The impact of social media and global media; global media production.
? Producing audiences, activities of media professionals, propaganda and manipulation, media effects,
moral panics, from ‘effects’ to infuence. Researching audiences; identifying audience activity.
? Media and power, conceptualisation, ideology; discourse, power in communication, global news.
Mass society, mass media and social change; theories of mass society, who the “masses” are.
? Making media: writing, still images, web design, moving images, animation, game design, audio
production; imagining, planning, telling, imaging, designing, editing, theorising. Documentaries.
? The ‘consumer society’, consumerism, advertising, culture. Branding, identity and consumption.
National and global marketing; advertising in the digital age. The future of advertising and marketing.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Logistics, Supply Chain & Transport Management
Introduction: This Program provides a thorough understanding of logistics
and supply chain management. It covers planning, organizing and controlling
logistics activities, how to develop competitive strategies and make good
decisions to ensure products are available at the right time and place, in the
right condition, proftably and cost-effectively, and how to manage transport.
The Program is for anyone involved in logistics, or who desires a good job in logistics or related felds
like supply, transport, distribution, materials management, procurement, warehousing and stores.
Major Topics Covered in this Diploma Program include:
? Management of logistics and the supply chain; the processes and activity mix; customer expectations.
Business frms and added value, aims; relationship to marketing, production and inventory; transport.
? Logistics and supply chain strategy, corporate strategy, planning levels and areas, tactical decisions.
Implementing strategy, channel strategies; their characteristics, measuring performance and costs.
? LSC products, characteristics and effects on pricing and packaging; effect of the product life cycle.
Elements and goals of customer service; its importance, complaints; the order cycle time, priorities.
? Logistics and sales and customer relations; optimum service level; service variability and constraints.
Order processing: defnition, administering, processing, flling, time and other factors, status reports.
? Logistics information and management systems; orders, warehouse management; functions, databases.
Rail, air, truck, water transport; their characteristics; decision strategies; intermodal services, agencies.
? Transport selection and appraisal, transport costs: variable and fxed, rate profles; private carriers.
Transport decisions, competition; vehicle routing and scheduling, freight consolidation, documentation.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
19
International Career Development and Progress Diploma Programs
Cyrus Sebit Hillary
wrote from South Sudan:
“Many thanks to CIC for giving me
knowledge of management. After
gaining the CIC Diploma I was
appointed Manager in the Ministry of
Finance and my salary was raised by 50%. CIC
is the Master Key for a Better Life!”
Julia Fuehrer
wrote from Germany:
“I have been searching for a job
and now have a very lucrative job
because of my CIC study and the
practical Program. Thank you for
caring about my problems and coming up with a
solution so quickly, and for your efforts.”
Diploma in Offce Management & Administration
Introduction: This very practical Program provides expert training on the
duties of modern offce managers and administrators and how to effciently
ensure the smooth running of the enterprise. It teaches how to manage,
train, supervise and control personnel, equipment, computer systems,
communications, the reception, arrange the offce layout, and much more.
This Program is ideal for anybody working in or seeking promotion to higher levels in an offce or
work environment, or who wants a job in an offce or department, or who needs to manage effectively.
Major Topics Covered in this Diploma Program include:
? The functions of the offce; duties and responsibilities of managers/administrators; range of activities.
Organisational structures, organisation charts, technical/human management; objectives and policy.
? Offce location, centralised and decentralised, layout, design, environmental features: heating/cooling,
lighting, ventilation, cloakrooms; furniture, furnishings, decor. Accident prevention, noise reduction.
? Offce machines and equipment, copiers, computer systems, networks, databases, email, security,
word processing, desk top publishing, fling systems. Business letters, memoranda, reports: features.
? Recruiting, job analysis, employee specifcation, interviewing, inducting, training, motivating,
supervising, controlling, grading, ranking, remunerating, counselling. Trade unions. O & M studies.
? Communication, preparation, telecommunications, incoming and outgoing mail, meetings, agendas,
minutes, conferences. The reception, receptionists. Business forms, documents, design, codes.
? Financial matters, principles of accounting: cashiering, bank accounts, budgets, budgetary control.
Employee development, promotion. Computerisation: needs analysis, specifcation; data security.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Modern Management & Administration
Introduction: This Program is designed to produce professional modern
managers with the training and ability to guide others: to plan, organise,
direct, co-ordinate and control their activities so that objectives are achieved
in an effcient and economical manner. It teaches how to manage people,
departments and organizations, guide teams and provide positive leadership.
This Program provides men and women with the potential for good employment, advancement and
development in any career which requires managerial or administrative knowledge, skills and ability.
Major Topics Covered in this Diploma Program include:
? The meaning, functions and purpose of modern management; managers and subordinates, maintaining
good relations, communicating, team building, supervising workgroups; quality, standards, culture.
? Responsibilities and obligations of management and staff; seniority, authority; customers, community.
Structural organisation of businesses, organisation charts, delegation, workgroups, spans of control.
? Effective communication, oral, unspoken, written, email; vertical, horizontal, two-way communication,
removing barriers, external sources of communications. Technical and human management.
? Strategy and planning: short-term and long-term, forecasting, setting standards; budgets, budgeting
and budgetary control; the business environment, O & M studies. Leadership styles and theories.
? Manpower planning, specialisation, recruiting, selecting, inducting, training, remunerating, controlling
personnel; employee counselling. Management styles, teams, goals. Motivational theory, theorists.
? Industrial relations: trade unions, staff associations, joint consultation, collective bargaining, personnel
policy, remuneration policy. Health & safety, counselling. Manager and employee development.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
20
International Career Development and Progress Diploma Programs
Sifso Mahlalela
wrote from Swaziland:
“Since I studied Organization and
HR Management with CIC I have
seen a huge difference in my job as I
am now applying what I have learned
to my work. With my successes and praises I am
now confdent of my future.”
Audrey Kaenau Salhi
wrote from the Solomon Islands:
“Thanks to CIC studies I was
promoted from Secretary to
Registrar of the High Court, then to
Executive Personal Secretary to the
Chief Justice of the Solomon Islands - those are
big jumps in promotion for me!”
Diploma in Professional English (for Everyday & Business Use)
Introduction: This Program teaches the professional use and understanding
of English to a high level, in social, business and workplace situations. It
covers a wide range of topics important in speaking, reading and writing
good English of an advanced standard. It provides technical and practical
knowledge, self confdence, and will gain the respect of customers and clients.
This Program is for men and women who need to read, write and use professional English in business,
management and socially, and to show employers they have the education needed for promotion.
Major Topics Covered in this Diploma Program include:
? Punctuation marks to make writing clear and easy to understand; improving vocabulary, prefxes,
suffxes, spellings and meanings of English words, dictionaries. Types of punctuation and their uses.
? Forming complete and sensible sentences: positive and negative statements, questions, commands;
building paragraphs. Sentence parts: subjects, predicates, order. 1st, 2nd, 3rd person. Names, numbers.
? The parts of speech: nouns, pronouns, verbs, adverbs, adjectives, conjunctions, prepositions, gender,
subjective, objective, articles; verb tenses; making writing varied and interesting, descriptions, context.
? Avoiding problems with commonly confused English words, using an English-English dictionary to
increase understanding and variety. Distinguishing between words. Complements, transitive verbs.
? Developing a good writing style. Comprehension. Writing social and private letters: enquiries and
complaints, writing replies. Written and spoken English compared, direct, indirect. Similes, metaphors.
? Introduction to business letter writing: planning, drafting, features, layouts, objectives, tones, style,
references, post scripts; letters about sales, employment, accounts; passages, paragraphs, clarity.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Organisational Behaviour
Introduction: This Program explains about the behaviour of people in
organizations and provides the knowledge needed to be a successful and
effective supervisor, motivator, leader and manager. It covers the effects of
policies, instructions, leadership, motivation, technology and social changes,
and how to take the best choices and actions to successfully manage people.
This Program is for supervisors, junior, middle and senior management and directors and business
owners, and for anyone needing professionalism and career development in any area of management.
Major Topics Covered in this Diploma Program include:
? Organizations and the environment, organisational goals, aims, objectives; decision-making.
Perception, stereotypes, anthropology, sociology, attitudes, values, beliefs, learning, development.
? Motivational features, requirements, processes, theories; job design, frustration at work, performance.
Personality, traits, qualities; role behaviour and activities; selection, testing and assessment, stress.
? Communication: one-way, two-way, vertical; channels, barriers, blockages; agendas, assertiveness.
Infuence, authority and its misuse; sources of power, relationship types; control mechanisms, delegation.
? Leadership and management functions, styles, factors, traits and complexities; models and theories.
Teams and groups: purpose, creation, development and behaviour; high-performance teams.
? Confict: sources and symptoms, confict resolution. Realpolitik, favouritism, bullying, trust, confdence.
Ethics, responsibility and obligations in relationships; stakeholders; pressures and infuences of culture.
? Technology: production, expertise, alienation. Change management: drivers, factors, processes.
Organisation structures and design, centralisation, decentralisation; organic structures, bureaucracy.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
21
International Career Development and Progress Diploma Programs
Milan Simacek
wrote from Czech Republic:
“I was offered a prestigious job by
the President of the Czech Republic
to join the government in the State
administrative position of Chief of the
Cabinet, which I accepted. Thanks to CIC for this
outstanding achievement.”
Diploma in Public Administration
Introduction: This Program explains the role of public administration in
government and public offce. It covers the organisation of government
departments and agencies, the management of public programmes, policy
implementation, behaviour and responsibilities of civil servants and offcials,
government decision making, policy development and the analysis of them.
The Program is for men and women aiming for employment or advancement in the public or civil
service, local government, and administration, and who need to professionally conduct their duties.
Major Topics Covered in this Diploma Program include:
? The nature and roles of public administration in the world of changing public expectations. Public
administration in the implementation of government policy and its effect on the daily lives of citizens.
? The institutional setting of public administration: organisational structures, central government. The
public sector, the environment, “green” policies, gauging their impact and outcomes, implementation.
? The civil or public service: public administrators, duties and responsibilities, behaviour towards the
public. Traditional roles, recent changes, the modern civil or public service; economy, effciency, equity.
? Human resource management: recruitment, training, remuneration, supervision and control, promotion
- vertical and horizontal - in public administration. Integration and continuity, the effects of change.
? Structure and functions of local administration; duties and responsibilities of local administration offcials,
local government service, bureaucracies; elected and employed offcials, central government control.
? Financing the public sector, allocating resources for central and local administration, budgets and
budgetary control, fnancial control, audits. Independent public bodies. Health and voluntary agencies.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Patrick Desmond Vosloo
wrote from South Africa:
“I am a South African who gained a
CIC Diploma in Project Management
and I am now the Chief Field
Engineer in charge of projects and
developments in building, electrics, plumbing and
construction.”
Diploma in Project Management
Introduction: This Program provides practical understanding and knowledge
of how to successfully manage a project from start to completion. It explains
the principles and techniques of project ideas and methods, and teaches
a professional approach to project management. It teaches the careful
organization, planning and control needed for projects or events of any size.
This Program is of great value to managers, executives and entrepreneurs currently or aiming
to be involved in project management, and is essential for career success in this respected feld.
Major Topics Covered in this Diploma Program include:
? Project management, managers, people involved; project objectives; the time/cost/quality relationship.
Customer project specifcations; design, production, development; contractors; project checklists.
? Project organization: matrix, functional, hybrid; project teams, support, cooperation, communication.
Analysing and planning project tasks, work breakdown, designing work code systems; big projects.
? Project costs: fxed, variable, direct, indirect, accuracy; estimating, costing format, proft vulnerability.
Project planning; bar charts, critical path networks, diagrams, milestones, resource constraints, timescales.
? Resource scheduling, computer systems and network analysis; monitoring projects; reports, risks.
Project implementation, authority, design standards, control schedules, actually getting started.
? Specifying requirements, purchasing and supplier selection; orders, documents, shipping, quality.
Cost management and budgets; materials, equipment, services; performance analysis, proftability.
? Changes during projects, agreeing and authorizing changes, design freeze, emergency changes.
Managing progress, schedule updates, control systems, corrections; fnishing projects and closure.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
22
International Career Development and Progress Diploma Programs
Brown Saranji
wrote from Angola:
“After completing my International
Purchasing Diploma with CIC I
got a great job with an Oil and Gas
Company as a buyer and access to
my Bachelor of Business Administration with
Atlantic International University in the USA.”
Atef Hekmat Aref
wrote from Saudi Arabia:
“Gaining my CIC Marketing Diploma
was a great point in my life. Its
distinguished reputation got me
promoted to offcer and my salary was
doubled. Studying with CIC you get something of
higher value than money.”
Diploma in Sales Management & Marketing
Introduction: This Program provides training for success in the vital felds
of sales and marketing. It gives detailed, practical knowledge about selling
and sales, markets, research, distribution, marketing strategies, advertising,
publicity, pricing and more. It also covers sales and marketing management
tasks of recruiting, motivating planning, controlling and organising staff.
The Program is a route to good sales and marketing posts, and is essential for business people,
entrepreneurs and managers, and anyone involved in sales, marketing or dealing with customers.
Major Topics Covered in this Diploma Program include:
? Principles of salesmanship, internal and commercial travelling; methods of selling, creating interest,
transactions, demonstrations. Consumers, commercial and corporate buyers. Ongoing sales, leads.
? Principles of management: recruiting, training, remunerating, controlling and motivating sales
personnel; travelling salesmen; building sales teams, sales targets, sales areas: organisation, control.
? Market research: consumer research, market surveys, advertising research, test marketing, sales
forecasting, segmentation, brands, psychology; planning, budgeting, budgetary control, variances.
? Channels of distribution; wholesale, retail, franchise. Credit terms, limits, control; discounts: trade,
quantity. Sales forecasting, planning, product life cycle (PLC). Pricing strategy, factors, objectives.
? Direct and indirect advertising and publicity, media, sales promotion; sales literature, direct marketing,
public relations. The Internet: a marketing and sales tool; website design, social media, viral marketing.
? The sales offce, records, graphs, statistics, collection and analysis of data, computerised sales data.
Export selling, international marketing, customs duties, researching overseas markets, expansion.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Purchasing & Resourcing (Procurement) Management
Introduction: This practical Program explains the responsibilities and duties
of professional buyers and teaches the skills and knowledge needed by a
good purchasing and resourcing manager. It covers purchasing policy, quality,
supplier relationships and negotiations, personnel and planning issues in
purchasing management, and competitiveness and business proftability.
This Program is valuable for careers in purchasing, resourcing, buying and quality management,
whether as a job-seeker, looking for promotion, or needing to gain managerial purchasing knowledge.
Major Topics Covered in this Diploma Program include:
? Purchasing objectives and strategy: purchasing policy formulation, implementation, evaluation and
control; strategic options, logistics; just-in-time manufacture and purchasing; distribution channels.
? Purchasing organisation: centralisation and decentralisation; purchasing in the management hierarchy;
job structures, analysis and specifcations, co-ordination; total quality management, partnerships.
? Purchasing procedures, documentation, records, control systems. Information technology: effects on
purchasing and supply, database facilities, statistics; master production schedules; supplier appraisal.
? Human resource in the supply chain: planning, recruitment, training and development, supervision,
control; management styles and leadership, motivation, employee relations, discipline, task/relationship.
? Sourcing; matching supply with demand, production, materials requirement planning; specifying
and assuring quality of supplies; quality control; controlling prices, costs and quality; relationships.
? Potential suppliers, stages in negotiations, bargaining, win-win; support tools: tendering, forecasting,
costing; quality management, techniques; buying power, purchasing research, performance, ethics.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
23
International Career Development and Progress Diploma Programs
Luate James Freza
wrote from South Sudan:
“Immediately after I enrolled with
CIC for Stores Management I was
able to secure a great job with the
United Nations with a good salary
working in Inventory Management. I will enrol for
Management and Logistics next.”
Brenda Murray
wrote from Scotland:
“I very much enjoyed studying the
Program, and with my Diploma I
succeeded in gaining promotion from
personal assistant to a managerial
position with good benefts. Many thanks for your
support and for my success!”
Stores Management & Stock (Inventory) Control
Introduction: This Program produces professional stores staff and managers.
Effcient stores management and organisation can greatly affect an enterprise’s
success, help save money, retain customers and maintain continuous
operations and production. It teaches how to manage stores, stockyards
and inventory; and organise, train, supervise and control stores personnel.
This Program is for anyone seeking a good job or promotion in stores, stock and inventory
management, and for business people needing knowledge to manage inventory professionally.
Major Topics Covered in this Diploma Program include:
? The stores function and activities, effciency; principles of management: recruiting, training, controlling,
motivating stores personnel; attributes looked for in staff. Health and safety, accident prevention.
? Storehouse buildings, location, design, layout, foors, entrances, planning, heating, effciency, sub-
stores, maintenance. Stockyards: materials, location, design, layout, through-fow, access, protection.
? Manual and powered stores equipment, materials handling; storage, measuring and general stores
equipment; order picking, packaging, damages, pallets, racks. Protective clothing, safety equipment.
? Protection of stock against loss and damage, causes of spoilage, storehouse and stockyard security,
keys, prevention of theft and pilfering, fre prevention, fre drills and equipment. Ordering stock items.
? Stock items, inventory identifcation, codes, coding systems. Stock records: contents, uses, accuracy,
statistics and reports; the stores offce. Procedures for stock receipts and issues; packing, despatch.
? Setting stock levels, reorder levels, factors; costs, ABC, EOQ; stocktaking, spot checks, stock valuation,
inspections; obsolete and obsolescent stock, disposals. Documentation, data safety, backups.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Supervisory Management
Introduction: This Program provides a thorough, practical introduction
on how to effectively manage subordinates, groups and teams, and how to
become a good manager, foreman, supervisor or administrator. It teaches skills
and techniques which are easy to understand and apply, and provides the
foundation for higher studies and work in management, supervision and HR.
This Program is ideal for people seeking successful careers in supervision, who need key management
skills, or who are aiming for promotion to higher supervisory posts, and for progress to higher studies.
Major Topics Covered in this Diploma Program include:
? Human and material resources, management activity, employers and employees, work and pay.
The workforce, training, goals, teamwork, supervising, leading, planning, forecasting, organising.
? Motivation and motivating, relationships, commitment; control, standards, performance. Management
responsibility to the organization and to subordinates. Companies and businesses. Health and safety.
? Authority, the delegation process, monitoring performance, decision-making by managers and staff.
Business organisation, division of labour, workgroups, work structures; line, function, staff; charts.
? Communication: two-way, motivation and benefts, lines; horizontal and vertical; oral, written, unspoken.
HR activity, internal and external recruitment; job analysis, job applications, selection, appointment.
? Induction, introduction to the workplace, the work environment, job training, employee development.
Employee counselling, disciplinary action, equal opportunity policy, trade unions, staff associations.
? Job satisfaction, job evaluation, grading, ranking, design, rotation, enlargement. Stress and harassment.
Resignations, dismissal, retirement; time management, preparing for promotion, authority, leadership.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
24
International Career Development and Progress Diploma Programs
Diploma in Supply Chain Strategy & Organisation
Introduction: This Program teaches how to organise and manage the supply
chain, and its strategic role to generate sales, enter new markets, increase
market-share, reduce costs and ensure customer satisfaction. It covers vital
supply chain functions including forecasting, inventory, storage, scheduling,
supply networks and facility location. (We advise study of the Logistics Program frst.)
This Program is for anyone involved in, or aiming for a career or promotion in the wide range of supply
chain jobs and roles, including warehousing, distribution, materials handling, inventory and more.
Major Topics Covered in this Diploma Program include:
? Forecasting supply chain requirements, methods and techniques, prediction problems, collaborative
forecasting, fexibility and quick response. Variations in demand, lead times, prices and costs; trends.
? Inventory control and policy decisions, inventory location points; fows of goods and services; inventory
appraisal, types of inventory, objectives of holding inventory, pull and push inventory systems, MRP.
? Pipeline inventories, aggregate control, supply-driven inventory control, virtual inventories. Purchasing
and supply scheduling, storage and handling systems, costs. Deciding policy. Mathematical models.
? Site selection, planning, design and operational needs, materials handling, systems design. Location
strategy and decisions, single and multiple facilities location, factories, dynamic warehouse location.
? Network planning and product fows: data sources and checklists, logistics research, tools for analysis.
Facility costs, capacity; confguration of networks, benchmarking, channel design, monitoring effciency.
? Supply chain organisation and control: choices, orientation, positioning, inter-functional and inter-
organization management, control process framework, data measurement. Integrated supply planning.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Mohammed Morally
wrote from Egypt:
“Thank you for your support and
encouragement through my Supply
Chain studies. My qualifcation has
enhanced my career and gained me
better employment. I am continuing on to higher
studies in this feld with CIC.”
Dzane Joseph Asangama
wrote from Austria:
“I thank CIC for the excellent
knowledge and training given in
Tourism & Travel Management, it
really helped my career, and because
of it I was admitted to the Institute of Tourism
Management in Austria.”
Diploma in Tourism & Travel Management
Introduction: This Program creates professionals in tourism and travel
organisation and management. It teaches about the tourism industry, its
earnings and importance; how to beneft from, develop, plan and control
tourism, and how to “sell” and market tourism. It covers management of travel
agencies and tourism businesses, satisfying customers and travel motives.
This Program is for anyone employed in or aiming to work in the tourism industry or related jobs,
whether private or government run, and who deals with travel, visitors, transport, attractions and more.
Major Topics Covered in this Diploma Program include:
? Defnitions of tourism, motivations for travel, the tourism industry: structure, organisation, products,
services; national and international importance of tourism, infrastructure, effects on balance of trade.
? Economic and social consequences: income from tourism, the income multiplier, developing tourism,
investment sources. Reasons for government involvement, actions, safety and security of tourists.
? Measurement of tourism, statistics: arrivals, expenditure, uses; tourist behavioural patterns, trends.
The hospitality industry, hotels, accommodation, restaurants, functions, entertainment and activities.
? Tourism markets: leisure, business travel, VFR travel, cultural, educational, health travel; destinations,
locations, attractions. Transport, carriers: air, rail, road, water. Environmental protection, sustainability.
? Tour operators, types and standards of accommodation, rating, catering; economics of tour operation.
Reservations systems, booking forms, itineraries, fares, tickets. Inclusive tours and package tours.
? Public and private tourism marketing. Advertising, brochures, displays, websites, social media and
design. Promotional campaigns, objectives, targeting, competition, communication. Travel insurance.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
25
Comments & Testimonials from CIC Members Worldwide
Ngo Malabo Antoinette from Cameroon wrote from England:
“Presently I am at the MBA preparatory class at Coventry University in England in the
Department of Accounting & Finance Studies. This is thanks to my Higher Diploma on
Accounting & Finance which I gained from Cambridge International College.”
Buba Jatta wrote from The Gambia:
“As a result of your effective methods of teaching, excellent manuals and internationally
recognized Diplomas, I gained admission to university to pursue a BSc in Management.
I also work as federation sponsor relations offcer because of your excellent training.”
Boniface Rwigemera wrote from Rwanda:
“I completed Business Management and Business Finance which resulted in promotion
to Director and a great salary increase. I was accepted then for MBA with Karnataka
University. I prefer fexibility without sacrifcing quality and only CIC does this the best.”
Moses Olima Tiang from Kenya wrote from The Netherlands:
“CIC Programmes are focused and tailor-made to the current dynamic business world.
The CIC Honours Diploma and EBA gained me promotion to Senior Accountant and a
Scholarship to Maastricht School of Management (Netherlands) for MBA in Finance.”
Alex Ojok wrote from South Sudan:
“I thank CIC for making my future brighter! I have been admitted to Amity University for
a Bachelors in IT, due to your enriched Diploma in Computers and IT. Further, I was
promoted to Senior Management in my organisation and my salary has been raised.”
Theophilus Owusu Ansah from Ghana wrote from England:
“I am delighted to tell you that I have been admitted to University of Liverpool to pursue
MSc in Accounting and Finance. The springboard for this remarkable achievement
was my study of your enriched Honours Diploma in Accounting & Finance programme.”
Yorine Inove wrote from Papua New Guinea:
“I thank the CIC team for your very careful and easy to understand training materials.
They helped me a lot at work, especially in Cost Accounting & Bookkeeping. I also
gained entry to an Accountancy degree in one of the biggest Universities in my country.”
Joram Kagina Ngurube wrote from Tanzania:
“It is an honour for me as my CIC certifcate is recognized by reputable international
organizations and I have been invited to conferences at national and global levels. Also
several universities accepted my qualifcation to take up postgraduate studies.”
Mayen Riakbai Mayen Simon wrote from the USA:
“Your study and training opened up my way forward. I have been accepted by Atlantic
International University to pursue a Bachelor Degree in Business. The Diplomas in
Computers & IT and Supply Chain Management gave me great credit. God bless CIC.”
Alex Kamwanga Ciyombo from Namibia wrote from Canada:
“I completed my CIC Honours Diploma in HR when I was in Namibia. Now I have been
admitted to complete Bachelor of Commerce (HR Management) at Thompson Rivers
University in Canada, and the University has granted some credits toward my degree.”
Spencer Noal from Vanuatu wrote from Australia:
“I was offered a scholarship by the Vanuatu government because I had a Diploma at
Cambridge. That gave me a lot of back up for the approval of my scholarship. I have
to take time to thank the College for their support without which I would not get this far.”
Grace Chikondi Dinala wrote from Malawi:
“Training from CIC helped me to get promotion to Programme Assistant in an international
Project in Sierra Leone and then entry to a Masters Degree in Sustainable Development
- I got a scholarship from the United Nations as a result of my output and your studies.”
CIC Programs are primarily designed for career success and development, but they also
provide a cost-efective route to further studies at many institutions around the world:
26
Honours Group Diploma Programmes
Kourossangama Esther
wrote from Burkina Faso:
“I am amazed how the Honours
(HND) programme has transformed
my way of thinking. Knowledge
in purchasing, stores logistics and
management has really enlightened me about the
logistics business. I’m very grateful.”
Sibtain Haider Rizvi
wrote from Qatar:
“My sincere thanks to CIC for
offering such a fabulous and
professional course on Materials
Management which has enhanced
my knowledge and understanding, and helped my
career advancement enormously.”
Donna Shilunga
wrote from Namibia:
“I give a big thank you to CIC. My
Honours Diploma in Executive
Assistance put the biggest smile on
my face as I got a good job in one of
the biggest companies in my country as a private
secretary. Thank God for CIC!”
Okome Audrey Djena
wrote from Gabon:
“Studying an Honours Diploma with
CIC greatly enhanced my skills and
knowledge. My sincere thanks for
the programme. I feel fully equipped
to enter the job market, my dream is now reality.
Now I wish to pursue the Baccalaureate.”
HONOURS GROUP DIPLOMAS
are awarded on various ‘specialist’ felds
Introduction: The Honours Group Diploma programme is
designed so that Members can choose a ‘group’ of Specialist
Subjects, as well as studying and gaining theoretical and
practical knowledge on management and administration,
leadership, motivation, strategy and other important topics.
This Programme is for men and women ambitious to gain
valuable skills, abilities, knowledge and competencies to
enable them to achieve good posts, respect and promotions
to managerial levels in any type of enterprise; private or public;
industrial, trading or service-based; local, national or international.
? An Honours Group Diploma indicates that its holder has the competence, understanding and
potential to become a successful senior manager, administrator or executive in his or her chosen
career in industry, management, business, public service or other area; and it provides its holder
with the confdence of knowing that he or she has proved capable of studying successfully at high
level over a wide range of related areas, including advanced management theory and practice.
? The International Honours Group Diploma programme requires that the appropriate 4 Core
Subjects are completed. The Honours Group Diploma Programme enables a Member to gain
FIVE Diplomas: one Diploma for each of the 4 individual Subjects (when the Examination for each
one is passed); and the Honours Group Diploma when all 4 Subjects are successfully completed.
? An Honours Group Diploma is a level 5 award - the same as HND and equivalent levels.
? An Honours Group Diploma demonstrates knowledge and ability in a group of related specialist
subjects as well as of advanced managerial, business and administrative areas; this provides
very wide and varied options and far-ranging opportunities for career advancement.
? The holder of a CIC Honours Group Diploma may proceed to higher levels of study including
to undergraduate (Bachelor and frst degree) and graduate (MBA and Masters) levels, including
CIC’s Baccalaureate, Executive Business Administration (EBA), Mastery of Management Graduate
Diplomas and AMBA programmes. An Honours Group Diploma holder will usually gain automatic
acceptance to CIC’s Baccalaureate, EBA and AMBA programmes with Study Exemption.
27
Honours Group Diploma Programmes
CIC International Honours Group Diplomas
The 4 Core Subjects to study for an Honours Group Diploma are the compulsory Subject of
Advanced Management & Administration Theory & Practice - PLUS three further Subjects from
the appropriate ‘specialisation’ group as listed below.
Honours Group Diploma on ADMINISTRATIVE MANAGEMENT:
? Offce Management & Administration ? Computers & IT in Business & Management
and ONE of:-
? Public Administration OR Communication in Business & Management OR Insurance
Honours Group Diploma on BANKING, FINANCE & MANAGEMENT:
? Business Management & Administration ? Banking
? Financial Management
Honours Group Diploma on BUSINESS ACCOUNTING & FINANCE:
? Accounting & Finance in Business & Management
and ONE of:-
? Business Bookkeeping & Accounts OR Cost Accounting
and ONE of:-
? Business Economics & Commerce OR Financial Management
Honours Group Diploma on BUSINESS ADMINISTRATION:
? Business Management & Administration ? Business Economics & Commerce
and ONE of:-
? Advertising & Public Relations OR International Business & Trade
Honours Group Diploma on BUSINESS DEVELOPMENT:
? Business Organisation & Management ? Business Management & Administration
and ONE of:-
? International Business & Trade OR Commercial Practice & Law
Honours Group Diploma on EXECUTIVE ASSISTANCE:
? Administrative/Personal Assistant/Secretarial Duties
? Offce Management & Administration ? Business English & Letter Writing
Honours Group Diploma on HOSPITALITy MANAGEMENT:
? Hotel Operations & Management ? Tourism & Travel Management
and ONE of:-
? Business Management & Administration OR Event Management Strategy & Planning
Honours Group Diploma on HUMAN RESOURCE ADMINISTRATION:
? Human Resource/Personnel Management
and TWO of:-
? Modern Management & Administration OR Organisational Behaviour
OR Employee Development OR Health & Safety in the Workplace
Honours Group Diploma on MANAGEMENT & ADMINISTRATION:
? Modern Management & Administration ? Business Management & Administration
and ONE of:-
? Leadership & Team Management OR Public Administration OR Project Management
Honours Group Diploma on MATERIALS MANAGEMENT:
? Stores Management & Stock Control ? Purchasing & Resourcing Management
? Logistics, Supply Chain & Transport Management
Honours Group Diploma on MARKETING ADMINISTRATION:
? Sales Management & Marketing ? Advertising & Public Relations
and ONE of:-
? Mass Media & Communication OR Global Marketing Management
(Note, other combinations of qualifying Core Programs might be accepted on special request to the College).
28
BACCALAUREATE PROGRAMME
IN BUSINESS ADMINISTRATION
Introduction: Cambridge International College offers a
popular 2-year Baccalaureate in Business Administration
Study Programme with a range of Specialisations. Such study
and training is essential for management success in today’s
competitive world of international trade and global business, and
provides a wide-range of key knowledge and understanding.
This professional Programme is designed by leading
professionals for ambitious men and women seeking the
high-level skills and competencies vital for the development
of successful careers in business, commerce, fnance,
management, marketing, human resource, logistics and
administration, in commercial, industrial and government posts.
? Each of the two ‘Study Years’ of this professional Business Administration Programme comprises
four Core Subjects. The four Subjects studied in ‘Study Year One’ are the same (mandatory) for all
Specialisations; the four ‘Study Year Two’ Subjects focus on the Specialisation or Major selected.
? The high-quality Study Materials compiled by experts ensure the acquisition of wide-ranging
knowledge to help accelerate career development. CIC’s Baccalaureate Programme increases
depth of knowledge and understanding, evaluation and analytical skills, and demonstrates high
level ability, confdence in job roles, and competence to hold signifcant management responsibility.
? The Programme also takes account of present qualifcations and work experience so that suitably
qualifed applicants might be granted Study Exemption from one or more of the Core Subjects.
? The Baccalaureate Programme is an award at level 5+ equivalent to foundation and associate
degrees and qualifcations of similar levels.
? A Baccalaureate award demonstrates signifcant knowledge and ability in business, management
and administration, in leadership, strategic management and other important subjects, as well
as high-level knowledge in the specialist feld studied; this provides very wide and varied high-
level opportunities for career advancement in management and high-level administrative posts.
? The holder of a CIC Baccalaureate may proceed to higher levels of study including to
undergraduate (Bachelor and frst degree) and graduate (MBA and Masters) levels, including
to CIC’s EBA and AMBA Programmes, and will usually gain automatic acceptance with Study
Exemptions; and a range of CIC Mastery of Management Graduate Diplomas are available for
further high-level specialisation, additional knowledge and graduate-level qualifcations.
Baccalaureate in Business Administration Programme
Ali Al Attas Mohammed
wrote from Egypt:
“The Baccalaureate in Business
Administration lead me to success.
I was an offce worker for four
years, but after graduating from CIC
I was promoted to Executive Manager. I highly
recommend CIC to enrich management skills.”
Katongo Chalabesa
wrote from Zambia:
“With my Baccalaureate I have
been promoted three times: clerk
to Project Planner, then to Central
Planner, then to Contracts Supervisor
(controlling the whole department). I owe all this
great success to CIC.”
Rola Fayyad Abu-Qerayyan
wrote from Jordan:
“Studying with CIC greatly
enhanced my management skills
and knowledge and the subjects
were very benefcial for my career.
Studying was quite diffcult due to timing but the
excellent Programme overcame that issue.”
Eusebio Rodriguez Ocha
wrote from Equatorial Guinea:
“My dream has come true! I am
now Coordinator in the Facilities
Department of Exxonmobile. With
the award from your distinguished
College, job opportunities and promotions were
given to me by my employer.”
29
Baccalaureate in Business Administration Programme
CORE SUBJECTS OF THE BACCALAUREATE IN BUSINESS ADMINISTRATION
CORE Subjects studied in ‘STUDy yEAR ONE’ (common to all Specialisations/Majors)
are:
1. Business Theory & Commercial Practice 2. Business English & Communication
3. Management & Administration of People 4. Advanced Management Theory & Practice
CORE Subjects studied in ‘STUDy yEAR TWO’ of the Programme are:
Specialisation/Major in BUSINESS ADMINISTRATION (BBA)
5. Business Economics & Commerce 6. Sales & Marketing Administration
7. Business Finance & Accounting 8. Advertising & Public Relations
Specialisation/Major in COMMERCE & ADMINISTRATION (BCA)
5. Business Economics & Commerce 6. International Business & Trade
7. Business Finance & Accounting 8. Project Management
Specialisation/Major in ENGLISH & ADMINISTRATION (BEA)
5. Professional & Social English 6. Business English & Letter Writing
7. Advanced English Language 8. Advanced Communication
Specialisation/Major in FINANCIAL ADMINISTRATION (BFA)
5. Business Economics & Commerce 6. Business Finance & Accounting
7. Cost Accounting 8. Financial Management
Specialisation/Major in HOSPITALITy ADMINISTRATION (BSA)
5. Hotel Operations & Management 6. Tourism & Travel Management
7. Event Management Planning & Strategy 8. Event Management Operations
Specialisation/Major in HUMAN RESOURCE ADMINISTRATION (BHA)
5. Human Resource/Personnel Management 6. Organisational Behaviour
7. Leadership & Team Management 8. Employee Development
Specialisation/Major in MANAGEMENT & ADMINISTRATION (BAA)
5. Administrative Management 6. Project Management
7. Human Resource/Personnel Management 8. Leadership & Team Management
Specialisation/Major in MARKETING ADMINISTRATION (BMA)
5. Sales & Marketing Administration 6. Advertising & Public Relations
7. International Business & Trade 8. Global Marketing Management
Specialisation/Major in MATERIALS & LOGISTICS ADMINISTRATION (BLA)
5. Stores Management & Stock Control 6. Purchasing & Supply Management
7. Project Management 8. Logistics & Supply Chain Management
Specialisation/Major in PROJECT ADMINISTRATION (BPA)
5. Business Finance & Accounting 6. Purchasing & Supply Management
7. Project Management 8. Project Leadership
(Note, it may be possible to offer other Specialisations/Majors on special request to the College.)
30
EXECUTIVE BUSINESS ADMINISTRATION
(EBA) PROGRAMME
Introduction: Cambridge International College offers all
ambitious men and women a professional, enjoyable, fexible
3-year Executive Business Administration Programme.
This Programme is designed by experts to develop the high-
level skills and competencies vital in men and women seeking
successful careers in business, management, administration
and related specialisations, at senior and at executive levels.
The EBA is for men and women aiming to be successful and
effective leaders, executives and senior managers, and for
those seeking promotion to senior positions. Studying the EBA
will help achieve the goal of becoming a competent, effcient,
respected executive, business person, manager or administrator.
? The EBA Programme offers the study of a wide range of important, interesting, technical, practical,
and specialist subjects. The professionally-produced Study Materials prepared by leading experts
enable Members to learn rapidly and enjoyably. The EBA includes preparation of a Project to blend
the practical and theoretical knowledge gained, and to increase analytical ability. The Programme
will greatly improve skills and competencies and take knowledge and confdence to higher levels,
and offers an opportunity to specialise as well as gaining excellent business, management and
administration knowledge and an in-depth understanding of the modern business environment.
? An additional beneft is that Members gain a valuable award for each Study Year completed:
- on completion of the First Study Year an EBA First Year certifcate will be awarded;
- on completion of the Second Study Year an EBA Second Year certifcate will be awarded;
- and on completion of the three Study Years, CIC’s prestigious Executive Business
Administration Award (with a detailed grade sheet) will be awarded.
The awards for each ‘Study Year’ successfully completed provide proof to employers and others of
progress, of achievement, of commitment to improvement, of development and on-going success.
? The EBA is designed as a level 6 programme - bachelor and undergraduate degree level. Graduate
or MBA degree level study is usually next for anyone wishing to pursue further qualifcations,
such as CIC’s AMBA programme, or such courses with another education provider or university.
? The Programme is primarily designed for men and women already in employment, and who are
ambitious to expand and increase knowledge, ability and understanding, and to succeed at high
levels within their organisation. It will allow them to take their sections or departments (or own
businesses if they are business owners or entrepreneurs) to greater success and development.
? Men and women who complete the EBA are destined for executive-level, respected, well-paid
posts with high responsibility, carried out with technical, managerial and analytical professionalism.
Executive Business Administration Programme
Bakary Touray
wrote from The Gambia:
“I am happy to inform you that
because of the valuable CIC
certifcate, I am now holding a high
post of the Director of Population
Affairs. I thank God for the day when I read about
your College and decided to register.”
Abdul Shamrani
wrote from Kuwait:
“Since I began studying there has
been a continuous improvement
in the execution of my duties as
Finance Manager for a Company with
over 1,000 employees. Your fees are affordable
and I have recommended CIC highly.”
Dawit Birhane Mulaw
wrote from Ethiopia:
“I believe in the importance of
education and started with your
Diploma in Logistics, and then
Materials & Logistics Administration.
I now work for the United Nations with initiative,
passion and competence. CIC is ideal.”
Eunice Evans Mthunzi
wrote from Botswana:
“I really thank CIC for training
me. When I completed the great
CIC Commerce & Administration
programme I gained promotion
to Accountant General. Very soon I will
join you for MBA studies. Stay blessed!”
31
Executive Business Administration Programme
Core Subjects of Study on the EBA Programme
The First Year of the Executive Business Administration Programme is the same for all Specialisations:
The four Core Subjects of the First Study year:
1. Business Management and Organisation 2. Commercial Practice and Law
3. Management and Administration of People 4. Advanced Management & Administration
The Second and Third Study Years of the Executive Business Administration Specialisations are:
SPECIALISATION IN
ACCOUNTING ADMINISTRATION (BACA)
‘Study Year Two’:
5. Business Bookkeeping & Accounts
6. Business Finance & Accounting
7. Cost Accounting
8. Credit Management
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Accounting for Decision Makers
11. Organisation Environment
12. Project (and Key Accounting & Finance Concepts)
SPECIALISATION IN
ENGLISH & ADMINISTRATION (BEA)
‘Study Year Two’:
5. Professional & Social English
6. Business English & Letter Writing
7. Communication in Business & Management
8. Professional Communication Skills
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Advanced English Language
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN
BUSINESS ADMINISTRATION (BBA)
‘Study Year Two’:
5. Business Economics & Commerce
6. Sales & Marketing Administration
7. Business Finance & Accounting
8. Advertising & Public Relations
‘Study Year Three’:
9. Computers & IT in Business & Management
10. International Business & Trade
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN FINANCE
& INVESTMENT ADMINISTRATION (BFIA)
‘Study Year Two’:
5. Business Finance & Accounting
6. Financial Management
7. Asset Management
8. Business Economics & Commerce
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Accounting for Decision Makers
11. Organisation Environment
12. Project (and Key Accounting & Finance Concepts)
SPECIALISATION IN
COMMERCE & ADMINISTRATION (BCA)
‘Study Year Two’:
5. Business Economics & Commerce
6. Project Management
7. Business Finance & Accounting
8. International Business & Trade
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Economics & The Business Environment
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN HOSPITALITy
& EVENTS ADMINISTRATION (BHEA)
‘Study Year Two’:
5. Hotel Operations & Management
6. Tourism & Travel Management
7. Event Management: Strategy & Planning
8. Event Management: Operations & Logistics
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Hospitality Management
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN COMMUNICATION
& MEDIA ADMINISTRATION (BCMA)
‘Study Year Two’:
5. Communication in Business & Management
6. Business English & Communication
7. Advertising & Public Relations
8. Mass Media & Communication
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Professional Communication Skills
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN HUMAN RESOURCE
ADMINISTRATION (BHA)
‘Study Year Two’:
5. Human Resource/Personnel Management
6. Organisational Behaviour
7. Management of Health & Safety
8. Employee Development
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Strategic Human Resource Management
11. Organisation Environment
12. Project (and Key Human Resource Concepts)
32
Executive Business Administration Programme
SPECIALISATION IN
INSURANCE & ADMINISTRATION (BIA)
‘Study Year Two’:
5. Insurance Principles & Practice
6. The Insurance Industry and Environment
7. Leadership & Team Management
8. Health & Safety in the Workplace
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Risk Management
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN
MARKETING ADMINISTRATION (BMA)
‘Study Year Two’:
5. Sales & Marketing Administration
6. Advertising & Public Relations
7. International Business & Trade
8. Global Marketing Management
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Marketing: Brands, Strategy, Value, Growth
11. Organisation Environment
12. Project (and Key Marketing Concepts)
SPECIALISATION IN INTERNATIONAL
BUSINESS & ADMINISTRATION (BIBA)
‘Study Year Two’:
5. Leadership & Team Management
6. Global Marketing Management
7. International Business & Trade
8. Business Economics & Commerce
‘Study Year Three’:
9. Computers & IT in Business & Management
10. International Business & Management
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN MATERIALS &
LOGISTICS ADMINISTRATION (BLA)
‘Study Year Two’:
5. Stores Management & Stock Control
6. Purchasing & Resourcing Management
7. Logistics, Supply & Transport Management
8. Supply Chain Strategy & Management
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Inbound Logistics Management
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN LEADERSHIP
& STRATEGIC ADMINISTRATION (BLSA)
‘Study Year Two’:
5. Leadership & Team Management
6. Organisational Behaviour
7. Strategy & Planning for Projects & Events
8. Project Leadership
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Strategic Management
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN OCCUPATIONAL HEALTH
& SAFETY ADMINISTRATION (BOA)
‘Study Year Two’:
5. Workplace Management & Administration
6. Health and Well-being at Work
7. Occupational Health & Safety
8. Employee Development
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Workplace Risk Assessment & Management
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN
MANAGEMENT & ADMINISTRATION (BAA)
‘Study Year Two’:
5. Administrative Management
6. Project Management
7. Human Resource/Personnel Management
8. Leadership & Team Management
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Health & Safety in the Workplace
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN
PROJECT ADMINISTRATION (BPA)
‘Study Year Two’:
5. Business Finance & Accounting
6. Purchasing & Resourcing Management
7. Project Management
8. Project Leadership
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Programme Management & Project Strategy
11. Organisation Environment
12. Project (and Key Management Concepts)
Ferdinand Maramag
wrote from Malaysia:
“Your institution is the breeding
ground of professionals worldwide.
Your teaching method and excellent
CIC Study Materials gave me a big
edge to get my top job as a Senior Manager.”
Giovanni Benedetto
wrote from Italy:
“With my valuable CIC Business
awards I work in two training
centres as lecturer and marketing
director. What I learned with CIC has
helped greatly with my tasks and career.”
33
s
p
e
c
i
m
e
n
International Headquarters: Heron House, St Peter, Jersey JE3 7BY, Britain.
Telephone: + 44 (0)1534 485485 Fax: + 44 (0)1534 485071
Email: [email protected] Website: www.cambridgecollege.co.uk
Principal
Vice Principal
THIS IS TO CERTIFY THAT
MICHAEL JAMES JOHN
Member Number CIC32788AH
has successfully completed the College’s Programme of Executive Level Studies
and has passed under approved Invigilation the Examinations set on:
? ADVANCED STUDYOF THEORY& PRACTICE OF MANAGEMENT & ADMINISTRATION
? BUSINESS MANAGEMENT & ADMINISTRATION
? LEADERSHIP & TEAM MANAGEMENT
?MODERN MANAGEMENT & ADMINISTRATION
in testimony whereof we have awarded this
INTERNATIONAL
HONOURS GROUP DIPLOMA
on
MANAGEMENT & ADMINISTRATION
Witness our Hands and Seal
af?xed on: 19 August 2015
at the College Headquarters, Jersey, Britain
s
p
e
c
i
m
e
n
International Headquarters: Heron House, St Peter, Jersey JE3 7BY, Britain.
Telephone: + 44 (0)1534 485485 Fax: + 44 (0)1534 485071
Email: [email protected] Website: www.cambridgecollege.co.uk
Principal
Vice Principal
THIS IS TO CERTIFY THAT
ABDULHI MOHAMED SHARIF
Member Number 30422TY1
has successfully completed the Approved Programme of Study and
has satis?ed the College’s Examiners in all Examinations set by the College
in testimony whereof we have conferred this award of
EXECUTIVE
BUSINESS ADMINISTRATION
with specialisation in
BUSINESS & ADMINISTRATION
with the category of Distinction
Witness our Hands and Seal
af?xed on: 8 September 2015
at the College Headquarters, Jersey, Britain
s
p
e
c
i
m
e
n
International Headquarters: Heron House, St Peter, Jersey JE3 7BY, Britain.
Telephone: + 44 (0)1534 485485 Fax: + 44 (0)1534 485071
Email: [email protected] Website: www.cambridgecollege.co.uk
Principal
Vice Principal
THIS IS TO CERTIFY THAT
MICHAEL JAMES JOHN
Member Number CIC32788AH
has successfully completed the College’s Program of Study & Training
and has passed under approved Invigilation the Final Examination on:
LEADERSHIP & TEAM MANAGEMENT
in testimony whereof we have awarded this
INTERNATIONAL
DIPLOMA
with the Grade of Distinction
Witness our Hands and Seal
af?xed on: 27 November 2015
at the College Headquarters, Jersey, Britain.
PERSONAL & INDIVIDUAL INTERNATIONAL STUDy & TRAINING FROM BRITAIN
? yOU WILL BE A ‘MEMBER’ OF CIC. You will receive personal and individual attention from
CIC. The College treats you as a mature person and respects your goals. You can rely on CIC’s high
quality management, support and experience to help you to succeed and to achieve YOUR ambitions!
? yOU CAN STUDy IN yOUR OWN AREA. You do not have to leave your own region or country or
travel to a distant study centre. You can study wherever you are, whatever YOUR experience or previous
education. However, if you wish to enrol through a local CIC Affliate centre we can advise you on that.
? yOU CAN ENROL AS SOON AS yOU ARE READy. You can register and start your CIC Study &
Training on ANY day of the year, whenever you are ready and able; there are no set semesters, terms
or registration dates. Initial Study Modules can also be sent to you by email or via the CIC website.
? yOU WILL STUDy AT yOUR OWN PACE AND CONVENIENCE. You will not be delayed by
slower learners, absent lecturers, by fxed school terms or holidays. You study at the pace which best
suits your circumstances and which will ensure YOUR success, at home, at work, in the day or at night.
? yOUR STUDy & TRAINING PERIOD IS FLEXIBLE. You have 12 months to complete a Diploma
Program; 21 months for an Honours Group Diploma, two years for a Baccalaureate, three years for
the Executive Business Administration (EBA) Programme, one year for a Mastery of Management
Graduate Diploma, and three years for the Advanced Mastery of Administration (AMBA) Programme -
BUT the time taken to complete is fexible. You can complete more quickly or more slowly than that.
With CIC, YOUR circumstances and needs come frst - the duration of study is fexible to suit YOU.
? yOU CAN RAPIDLy MASTER CIC STUDy & TRAINING MANUALS & PUBLICATIONS. All Study
Materials are written by highly skilled and expert Writers, Professors and Lecturers, supervised by CIC’s
experienced Executives, to ensure YOUR rapid progress, even if your main language is not English.
? yOUR EMPLOyMENT. CIC Study & Training is perfect if you are already employed. You do NOT
need to give up work or take unpaid study leave, and you can put into practice at work the knowledge
you gain as you study. CIC Training is your rapid route to good jobs, promotions and top careers!
? ACCESS AND EQUALITy FOR ALL. CIC is committed to its Equal Opportunity Policy and Special
Needs Policy. All applicants and Members are treated equally regardless of age, gender, nationality,
race, disability, religious or political views, social or economic background or special needs.
Further Study and Training, Advice, and Assistance
? Before, during and after CIC Study & Training you may ask CIC’s experienced Consultants for advice
on initial studies and career prospects, and on progressing to higher Study & Training with confdence.
? CIC’s experienced and helpful staff can assist you with special requests such as for duplicate awards,
transcripts, attestations and recommendation letters, invoices if needed, and more, by post and email.
Achieve your own Diploma or Higher Award soon with CIC! (actual size is 21 x 29 cm)
34
MASTERY OF MANAGEMENT
GRADUATE DIPLOMAS
Introduction: These Programs provide the opportunity to
study high-level specialist subjects comprising market-leading
content which help Members to apply the content professionally
at work. The Program materials and syllabuses are suitable for
MBA/MA degree level and stand-alone Graduate Diploma level
courses; they incorporate the strongest educational materials
and syllabuses written by leading authors and experts, and
have been developed and produced by leading professionals.
These Programs are designed for men and women who
already possess a good level of knowledge and who have
completed appropriate levels of study, training and education,
and who require expert, specialist knowledge for their careers.
? These professional Programs are offered to men and women who are, or who aim to become,
specialist senior managers, directors, executives and professionals; and who wish to gain specialist,
high-level awards and knowledge in a particular career area or feld of expertise.
? These Graduate Diplomas are level 7 Programs; these high-level awards can be attained within
one year, and without needing to study longer-duration MBA/MA/MSc level courses.
? Further recommended study includes the Baccalaureate or EBA for wide high-level, business,
administration and management understanding; or a full graduate-level AMBA or MBA programme.
Mastery of Management Graduate Diploma on: Business Finance & Investment
Introduction: This Program focuses on the theory and practice of business fnance. It covers the
major theories of fnancial decision making and their real-life applications; it assesses their practical
usefulness, and relates fnancial and decision-making theory to what happens in actual practice.
The Program is for accounts and fnance personnel, managers, directors, owners and investment
offcers - and those aspiring to such positions - who need to make fnance and investment decisions.
This Program covers fnancial and investment decisions, and investment appraisal methods, including:
? The Business Finance Environment ? Business Finance, the Organisation of Business
? A Framework for Financial Decision Making ? Financial Accounting Statements, Interpretation
? Investment Decision Making ? Investment Appraisal Methods
? Practical Aspects of Investment Appraisal ? Risk in Investment Appraisal
? Portfolio Theory and Pricing Models ? Tax, Infation, Capital Rationing, Cash Flows
Mastery of Management Graduate Diploma on: Business Law
Introduction: This Program outlines each major area of legal concern in business, and covers
changes and developments in the law. It clearly outlines key legal rules and cases, using business
examples to reinforce understanding and to demonstrate the practical application of the law.
The Program is for those aiming to become law specialists, and for business, managers, executives
and others needing a good knowledge of business law, whether or not law has been studied before.
The Program covers contracts, sales, liability, employment, corporate organisation and more, including:
? The Nature of Law, How the Law is Made ? The Terms of Contract, Remedies for Breach
? The Law of Agency and Sale of Goods ? Law of Tort, Liability: Goods, Services, Premises
? Employment Law, Contracts of Employment ? Rights at Work: Safety, Discrimination, Dismissal
? Company Law, Business Organisation ? Forming and Running a Registered Company
? Directors, Secretary, Auditors, Shareholders ? Intellectual Property, Copyright, Patent, Trademark
Mastery of Management Graduate Diploma Programs
Parmeshwar Irshad Budhu
wrote from Guyana:
“The Guyana Government was so
pleased with your training I was
offered a job as Deputy General
Manager of the Guyana Gold Board.
A big step up to a very senior offcial!”
Louis Pangogo
wrote from Papua New Guinea:
“Thanks for your great effort. I
can’t help but grin to anyone as I
am now preparing for a post in the
Department of Education of Papua
New Guinea. Thanks a million!”
35
Mastery of Management Graduate Diploma Programs
Ross Cooper
wrote from England:
“The detailed CIC Mastery of
Management Diplomas helped me
gain an appreciation of management
and to apply it to my workplace with
success, and provided me access to further studies
in management at MBA level.”
Abdullah M Al Dosari
wrote from Saudi Arabia:
“I admired the well-designed books
for self-study and the rich examples
they provided. I enjoyed studying
so much that I rapidly mastered
management, teamwork, fnance and many other
valuable tools for success.”
Mastery of Management Graduate Diploma on: Corporate Strategy & Planning
Introduction: This Program expertly explains the concepts and role of strategic management,
about corporate policy, and how to analyse the business environment, the organisation’s situation
and strategic problems; and how to formulate, plan, implement, control and evaluate strategy.
The Program is of great value to current and aspiring senior managers, directors, executives and
business owners who must control the organisation’s direction and strategy effectively and ethically.
This Program covers strategic management, decision-making, analysis and evaluation, including:
? Concepts of Strategic Management and Policy ? Corporate Governance, Social Responsibility
? Environmental Scanning, Industry Analysis ? Internal Scanning: Organization Analysis
? Strategy Implementation: Staffng and Directing ? Situation Analysis and Business Strategy
? Strategy Formulation: Corporate Strategy ? Functional Strategy and Strategic Choice
? Strategy Implementation: Organising for Action ? Evaluation and Control
Mastery of Management Graduate Diploma on: Events Management (Tourism, Business, Sport)
Introduction: This Program provides the knowledge and sophisticated skills needed to become
a professional event and/or project manager, and to overcome managerial challenges. It covers
strategy, operational planning and implementation for event projects in clear and focused detail.
The Program is valuable to men and women wishing to enter, or who are employed in, the rapidly
growing feld of event management and who aim to become competent, successful event managers.
This Program covers many event management topics, including event marketing, fnance and HR:
? The Event Industry, Event Concepts ? Venues, Sites, Analysis; Staging Events
? Quality, Customer Service, Marketing, PR ? Sponsorship, Protocol, Regulations and Law
? Relationships, Staff, People Management ? Project Management, Infrastructure, Safety
? Crowd Control, Catering, Work Practices ? Finance, Budgets, Event Trends, Legal Issues
? Event Feasibility, Models, Business Risk ? Budgeting, Finance, Pricing, Event Bids
Mastery of Management Graduate Diploma on: Financial Strategy & Decisions
Introduction: This Program deals with decisions on fnancing the operations of an organization,
sources to fnance particular investments, and fnancial strategies. It covers the stock exchange,
gearing and dividends, and the fnancial decision areas of investment, fnance and management.
The Program is highly useful to men and women involved in fnance and fnancial decision making
in the organizations for which they work - and for those looking for promotion within an enterprise.
This Program covers fnance and fnancing investments, working capital, restructuring and includes:
? Financing Decisions ? Sources of Long-term Finance
? Cost of Capital Estimations, Discount Rates ? Secondary Capital Markets (Stock Exchange)
? Gearing, Cost of Capital, Shareholder Wealth ? Dividend Decisions
? Integrated Decisions ? Management of Working Capital
? International Aspects of Business Finance ? Corporate Restructuring, Takeovers, Divestment
Mastery of Management Graduate Diploma on: International Marketing
Introduction: This Program provides a thorough, informative and interesting explanation of the
international marketing and planning process, of customers, producers, suppliers and globalization
of companies. It gives many international examples outlining theory and their practical applications.
The Program is aimed towards high-level management and marketing positions for people who must
make important international marketing decision based on a solid understanding of global marketing.
This Program covers global markets; implementing and developing marketing programmes, and:
? Global Marketing, Management and Firms ? The Process of Internationalisation
? The Political and Economic Framework ? The Sociocultural Environment Overseas
? Selecting International Markets, Research ? Entering International Markets and Exporting
? Production Abroad and Strategic Alliances ? Global Competition, Global Marketing Strategy
? Global Logistics, Channel/Distribution Decisions ? Control of Global Marketing Programmes
36
Mastery of Management Graduate Diploma Programs
Chukwuma Nwanza
wrote from Nigeria:
“On the presentation of my CIC
Diploma I have been recruited in
one of Nigeria’s top Management
Consultancy frms on an unbelievable
salary that is four times the size of my
previous salary! Thank you, thank you, CIC!”
Imre Szucs
wrote from Hungary:
“As soon as my employers learned
about my studies with CIC, I was
promoted to Senior HR Manager.
By learning with CIC I have gained a
deeper knowledge regarding the modern business
world. Thank you so much.”
Mastery of Management Graduate Diploma on: Management of Human Resources
Introduction: This Program gives an integrated view of theory and practice of the ‘twin’ personnel
(workforce-centred) and human resource management (resource-centred) approaches. It deals with
performance, behavioural science, motivation, effective relationships, organization and management.
The Program is for current or future senior HR managers, executives, leaders and administrators,
who need to assess and understand HR situations and react effectively to company needs.
This Program covers behavioural science, performance improvement and HR management, including:
? Personality Dynamics, Cognitive Theory ? Managing Knowledge, Learning Organizations
? Individual Perception, Transaction Analysis ? Behaviour, Motivation Theories, Relationships
? Workgroups, Teamwork, Roles, Confict ? Managing Change, Improving Performance
? Group Processes, Analysis and Dynamics ? Job Design and Satisfaction, Work Performance
? Human Resource Management, Appraisals ? Staffng the Organisation, Culture, Training
Mastery of Management Graduate Diploma on: Management & Leadership
Introduction: This Program covers management and leadership, its impact on people, organisations,
relationships and performance; how to carry out the managerial leadership role, how to satisfy the
needs of staff and create a climate in which people work effectively, and to achieve the goals set.
The Program is for men and women aspiring to be good, successful, effective managers, executives
or leaders with high-level understanding of leadership roles, processes, and the theory and practice.
This Program covers control, power, culture, confict, decision-making, leadership science, and more:
? The Nature of Management, Attributes, Science ? Managerial Behaviour, Effectiveness
? Qualities of Successful Managers, TQM ? Managerial Styles, Systems and Philosophies
? The Nature of Leadership, Infuence, Attitudes ? Management Control Systems and Strategies
? Power in Organisations, Transformation ? Organisational Culture, Change, Confict
? Management and Organisation Development ? Theories, Concepts: MBO, the 7-S Framework
Mastery of Management Graduate Diploma on: Managerial Economics
Introduction: This Program focuses on making good business decisions based on the application
of economic theory. It blends macroeconomic and microeconomic theory and policy, explains the
environment in which frms operate, and how the economy works, and how businesses are affected.
The Program is for senior managers, directors, owners, executives and others in such positions, who
must understand the economic environment in order to run businesses effectively and competitively.
The Program covers costs, prices, industries, markets and economic business decisions including:
? The Domestic Economic Environment, Income ? The International Economic Environment
? Macroeconomic Issues, Employment, Supply ? Structure of the Economy, Industry, Productivity
? Demand in Theory and Practice, Forecasting ? Costs: Theory, Practice; Total, Marginal, Average
? Pricing in Theory and Practice, Competition ? Economies of Scale, Mergers and Acquisitions
? Balance of Payments and Exchange Rates ? Government and Business, Legislation, Policy
Mastery of Management Graduate Diploma on: Marketing Strategy
Introduction: This Program focuses on strategic marketing concepts and provides a framework
for marketing management. It examines how to undertake strategic market planning, develop core
strategy, segment markets, and how to achieve customer satisfaction, quality, value and growth.
The Program is for managers, marketers, strategists, directors and businesspeople who need to
apply modern strategic marketing in both domestic and global companies and businesses.
This Program covers identifying and meeting customer needs and overcoming competition, including:
? Strategic Marketing Planning, Marketing Mix ? Core Strategy, Satisfying Customer Needs
? Strategic Market Segmentation, Targeting ? Positioning, Differentiation, Communication
? Building Customer Relationships, Quality, Value? Creating Competitive Advantage, Market Share
? Product Development, Innovation, Testing ? Product Life-Cycle Strategies
? Pricing Strategies, Changing Prices ? Marketing Strategy Review, Strategic Groups
37
Mastery of Management Graduate Diploma Programs
Ihsanullah Zaheer
wrote from United Arab Emirates:
“I thank CIC for outstanding services
in education. The Program was
very interesting and well designed.
I encourage my friends to choose CIC
for their career development.”
Valentina Malic
wrote from Montenegro:
“CIC is ideal for studying organization.
It greatly improved my skills as an
Administrative Manager with an
international organization handling a
large number of staff and activities.”
Mastery of Management Graduate Diploma on: Money, Banking & Financial Systems
Introduction: This Program explains the purposes, roles and features of money, banks, banking,
fnancial institutions, fnancial systems and markets, and their function and importance in fnancial and
economic activity. It explains about risks, expectations, and their effects on fnance and economics.
The Program is for men and women wanting successful careers in banking and fnancial services and
who need advanced knowledge of banking, fnancial economics theory, institutional and policy matters.
This Program covers the types, workings and purposes of various fnancial markets and includes:
? Roles and Features of Financial Systems ? Financial System Operations, Risk, Structures
? Interest Rates, Liquidity, Risk, Infation ? Structure of Interest Rates, Premiums
? Valuation of Assets, Rates of Return ? Banks, Money Supply, Expectation, Borrowing
? The Demand for Money, Monetary Policy ? Money Markets, Bond Markets, Pricing
? Equity Markets, Foreign Exchange Markets ? Derivatives, Futures, Options and Swaps Markets
Mastery of Management Graduate Diploma on: Operations Management
Introduction: This Program explains the key issues and techniques of operations management, and
its strategic role in managing and making the best and most effcient use of resources to produce goods
and services. It covers operations design, planning and control, and how to assess and improve them.
The Program is for all managers, directors and business people who want to improve work processes
and operations and who need to maximise effciency, customer satisfaction and competitiveness.
This Program is about the way products and services are created, how customer needs are met, and:
? Operations Management, Processes, Resources ? The Input-Transformation-Output Process
? Operations Strategy, Market Requirements ? Performance: Social, Environmental, Economic
? Product, Service and Process Design; TQM ? Positioning and Layout; Operations Flow
? Managing and Designing Supply Networks ? Demand, Capacity; Measurement, Fluctuation
? Inventory Management, Supply and Demand ? Enterprise Resource Planning, Effciency
Mastery of Management Graduate Diploma on: Organisational Design & Behaviour
Introduction: This Program takes a managerial approach to design, structure, management and
behaviour, linking design and structure to organisational performance and management effectiveness.
It explains theory and its practical application, formal organisational issues and behavioural science.
The Program is for all managers, executives, directors and business people who need the knowledge
and understanding to apply an effective managerial approach to organisational behaviour and design.
This Program covers design, structure, management, behaviour, performance, productivity and:
? Management and Organisational Behaviour ? Organisational Behaviour, Culture, Psychology
? Approaches to Organisation and Management? Organisations, Systems, Functions, Change
? Organisational Goals, Strategy, Responsibility ? Organisation Structure and Design
? Work Relationships, Behaviour, Performance ? The Environment, Social Systems, Operations
? Patterns of Structure and Work Organisation ? Technology, Organisations and Human Resource
Mastery of Management Graduate Diploma: Organisational Understanding & Development
Introduction: This Program provides a detailed understanding of the processes, relationships
and behaviour of people at work. It enables managers to effectively use an organisation’s human
resources, and explains how to use power, authority, skills and leadership abilities to best effect.
The Program is for current and future managers, leaders, executives and others who need to
manage effectively, improve organisational performance, and understand individuals and groups.
This Program covers organisational processes, motivation, behaviour, performance, and includes:
? Individuals, Differences, Personality, Diversity ? Knowledge, Learning Theories, Development
? Perception, Organisation, Judgement ? Work Motivation, Frustration; Models, Theories
? Workgroups, Teamwork, Performance, Cohesion ? Management Control, Power, Empowerment
? Group Processes and Behaviour, Commitment ? Organisation Development and Effectiveness
? Culture, Confict, Change, Social Factors ? Management Development and Effectiveness
38
Advanced Mastery of Business Administration (AMBA) Programme
Densill Sinclair
wrote from Jamaica:
“It has been my pleasure studying
(specialization Human Resource
Management) with CIC. I have made
upward strides and was promoted to
Director and accepted by several professional
institutions.”
Anthony Agyekum
wrote from Ghana:
“The President of Ghana, on advice
from Ghana Education Service,
promoted me to Assistant Director.
I was also installed as a Chief. These
achievements are due to your superb training.
CIC made it possible for me to achieve this.”
Lawrance Bottney
wrote from Oman:
“I learnt a lot through this AMBA
Programme. It has all a student
needs. I thank CIC for their expertise
in preparing this course. CIC enabled
me to gain the AMBA, and made the impossible
become possible.”
Mariam Mahmoud Abu Daqa
wrote from Palestine:
“I aspire to fnd new futures for
women in all walks of life. Women
in the world have established their
status as active participants in society.
Women in Palestine can do the same and more.”
Having already achieved a Bachelor degree,
ADVANCED MASTERY
OF BUSINESS ADMINISTRATION
Introduction: Cambridge International College offers this
special high-level Programme designed to develop the
advanced business management and administration skills
that are essential to prepare individuals for senior, executive
and Board-level managerial positions in our highly competitive
business world. This is a popular but demanding programme; it
is fexible, expertly produced and designed, with study materials
and content written and produced by world-leading experts and
publishers, which provide expert knowledge and understanding.
This Programme is for men and women aiming to get to the
top of their chosen careers, and who are motivated, highly-
driven and determined to be successful, top-quality leaders,
executives, business people and senior managers.
? This is the highest-level and most challenging Programme which the College offers, and it gives
in return great rewards in terms of the potential to achieve top careers, high pay and good benefts.
? The frst two Study Years provide a wide-ranging practical-oriented view of the business and
commercial environment, covering important subjects with a focus on management and business.
The third Study Year comprises high-level subjects with both technical and academic content, yet
always with a focus on the practical application of the subject knowledge, and covers strategic
management, policy, managerial economics, business fnance and relevant Specialisation Subjects.
? The AMBA is offered as a level 7 programme - graduate degree level - for experienced and
qualifed applicants, who may have already studied with CIC, another education provider or university.
? As part of the Programme a thesis/project is prepared, incorporating both theoretical and practical
aspects of the project topic, and incorporating study of key MBA management models, designed
to be both enjoyable and stimulating, and to increase research, analytical and assessment skills.
? Knowledge of the subjects studied is vital for current and future senior managers, executives
and company/department leaders, and is essential for understanding the operations of enterprises;
completing the Programme is preparation for accelerated high-level career development and
demonstrates that the holder has excellent training and education, and is destined for career success.
? The fexible 3-Year Programme can be studied and completed at the pace which is required and
suitable for the CIC Member, and applicants with suitable qualifcations might be granted Study
Exemption from one or more of the First or Second Study Year Subjects; if required, an AMBA
“Assessment for Eligibility to Register” Form is available on request from the College.
? Members may also take a second Specialisation, studying only the relevant Specialisation Subjects.
39
Advanced Mastery of Business Administration (AMBA) Programme
Core Subjects of Study on the AMBA Programme
The 4 subjects of the First Study Year; the 4 subjects of the Second Study Year; and the frst 3
subjects of the Third Study Year are the same for all Specialisations; the Project/Thesis is compulsory.
FIRST ‘STUDy yEAR’ Core Subjects:
1. Business Theory & Commercial Practice 2. Business Economics & Commerce
3. Management & Administration in Business 4. Advanced Management & Administration
SECOND ‘STUDy yEAR’ Core Subjects:
5. Business Finance & Accounting 6. Sales & Marketing Administration
7. Human Resource Management 8. Commerce & Business Law
THIRD ‘STUDy yEAR’ Core Subjects:
9. Corporate Strategy & Planning 10. Managerial Economics
11. Business Finance & Investment 12. Project/Thesis
Specialisation Subjects for the Third ‘Study Year’:
Specialisation on Business Management:
13. Management & Leadership 14. Marketing Strategy
Specialisation on Financial Management:
13. Money, Banking & Financial Systems 14. Financial Strategy & Policy
Specialisation on Hospitality Management:
13. Hospitality Management 14. Hospitality & Organizational Behaviour
Specialisation on Human Resource Management:
13. Management of Human Resources 14. Management & Leadership
Specialisation on Logistics & Supply Chain Management:
13. Materials Management 14. Logistics, Supply & Transport Management
Specialisation on Marketing Management:
13. International Marketing 14. Marketing Strategy
Specialisation on Organisational Management:
13. Organisational Design & Behaviour 14. Organisation Understanding & Development
Specialisation on Project Management:
13. Project Management 14. Event Management
Specialisation on Strategic Management:
13. Marketing Strategy 14. Financial Strategy & Policy
(Note, it may be possible to offer other Specialisations/Majors on special request to the College.)
40
Cambridge International College worldwide study, training and education
No matter where in the world you are - YOU can succeed with CIC
Everything you need for your Study Success is included in the CIC Fee
your CIC Fee includes all of this:-
? Your registration as a Member with CIC.
? Your own high-quality, professionally written,
well-produced and illustrated International
CIC Study & Training Publications.
? A detailed, professional ‘Study & Training
Guide’ with instructions and advice
on how best to study and to answer
Assessments and Examinations.
? Self-Assessment Tests with Recommended
Answers, a Progress Chart, Training
Tests and optional Tutorial Support Service.
? The Final Examination(s) under ‘Invigilation’ in your own area (see below) and Assessment.
? The CIC Diploma, Honours Diploma, Baccalaureate, EBA, Mastery of Management
Graduate Diploma or AMBA award on the successful completion of your Study & Training.
? Your personal pages on CIC’s Member Services website with access to your results,
despatch details, advice, guidance, and more: www.cambridgeinternationalcollege.co.uk
? Newsletters; details of special offers, new Programs, competitions, information and advice.
SITTING yOUR EXAMINATION(S) UNDER ‘APPROVED INVIGILATION’
? “Approved Invigilation” means that you will sit your CIC Examination(s) under ‘true
examination conditions’ supervised by an Invigilator (or Monitor/Proctor) approved by the
College (wherever you are resident when you are ready to sit the Examination.) You will
be allowed to sit the Examination on ANY date to suit YOUR convenience and that of your
Invigilator. Arrangements can only be made: (1) once you are an enrolled/registered Member
of the College; and (2) when you have made suffcient progress in your Study & Training.
? CIC has special arrangements with organizations worldwide, such as National Examinations
Boards, Government Ministries and Education Departments, the British Council, the
WAEC, and other Approved Centres and Invigilators worldwide. This means that Invigilation
can be quickly and easily arranged for you to sit your Examination(s) wherever you are. The
College will advise you fully about Invigilation as soon as you are an enrolled Member.
Some numbers of interest for you!
? 1935 the year in which CIC was founded.
? 125 the number of countries in which CIC
has Members and Graduates.
? 65 CIC Members from over 65 countries
are featured in this Prospectus.
? 100 the number of courses CIC offers.
? 84 the age of the oldest person to enrol
with CIC (he completed aged 85!)
? 90 the minimum amount (in GB pounds)
needed to register with CIC.
41
HOW TO PAy FEES AND ENROL FOR STUDy & TRAINING WITH CIC
There are different ways for you to enrol with CIC. you can:-
Either complete the printed or email version of the appropriate
CIC Enrolment/Registration Form**
and then send your Enrolment/Registration Form to CIC in Britain
WITH the Fee payment by registered airmail post or courier;
OR you can scan and email your Enrolment/Registration Form to
[email protected] with details of your Fee payment.
**If you do not have an Enrolment/Registration Form, ask for one to be posted or emailed to you.
OR you can quickly download or print an Enrolment/Registration Form from CIC’s website and post or
email it to the College in Britain WITH the appropriate Fee payment - go to: www.cambridgecollege.co.uk
OR you can complete an electronic Enrolment/Registration Form and send it electronically from CIC
website: www.cambridgecollege.co.uk Ensure you give or attach details of your Fee payment.
CIC CANNOT fnalise your Enrolment until your Enrolment Form AND Fee payment are received at the College.
yOU MAy SEND yOUR PAyMENTS TO CIC by whichever of these ways you fnd easiest:-
By BANK TRANSFER direct to one of our ‘receive only’ Bank Accounts:
Account Name: Services to Management (for Cambridge International College)
Bank Details: HSBC Bank plc, Jersey St Helier Branch, Britain
for transfers in British Pounds (£) send to: Account Number: 32144670
Sort Code: 402534, SWIFT/BIC Code: MIDLGB22, IBAN: GB35 MIDL 4025 3432 1446 70
for transfers in US Dollars (US$) send to: Account Number: 68294583
Sort Code: 400515, Swift/BIC Code: MIDLGB22, IBAN: GB59 MIDL 4005 1568 2945 83
for transfers in Euros (€) send to: Account Number: 68343364
Sort Code: 400515, Swift/BIC Code: MIDLGB22, IBAN: GB38 MIDL 4005 1568 3433 64
Post, or fax, or scan and email your Enrolment Form to the College in Britain with the bank receipt. We
can “credit” you only with the sum actually received, so ensure you pay all charges at your end and add
£15 or US$30 or €20 to the Fee amount to cover any incidental bank transfer charges or deductions.
A WESTERN UNION AGENT can send your Fee to CIC; you can pay to Western Union in any currency.
You can transfer your Fee through Western Union by:
Western Union ‘Quick Pay’ service to: Company Account Name: SERVICES TO MANAGEMENT
Account Number: AUK040697 Company Code or Locale: SMCOLLEGE,UK
Western Union ‘Will Call’ service: address your payment to:- David LAWSON at Jersey, Britain.
In either case, post, fax, or scan and email a copy of the Western Union receipt to CIC in Jersey, Britain,
stating clearly the 10-digit Money Transfer Control Number.
BANK DRAFT/CHEQUE or INTERNATIONAL MONEy ORDER: Bank drafts/cheques or International Money
Orders (IMOs) in British Pounds or Euros must be drawn on a bank in London; bank drafts/cheques or
IMOs in US Dollars must be drawn on a New York bank. Collect the bank draft or IMO from the bank and
send it with your Enrolment Form to CIC by registered or recorded delivery. (Bank drafts in US Dollars
or Euros must have a minimum value of US$150 or €150.)
CURRENCy NOTES: we can accept British Pounds (£) and United States Dollars (US$) and Euros (€).
BRITISH POSTAL ORDERS: they should be crossed and payable to Cambridge International College.
A MONEYGRAM AGENT: If MoneyGram is the only option you have for sending Fees, then contact CIC
for advice before you try to make a payment; it might be possible for CIC to accept a MoneyGram payment.
If friends/relatives/a company make payments on your behalf, ensure they state your details with the payment
CIC trains men and women - of
all educational backgrounds, in
countries all over the world -
for rewarding careers and top
jobs. CIC can train you quickly,
enjoyably and at a modest fee.
They succeeded
– and so can you!
YOU CAN GAIN A WIDE RANGE
OF CIC AWARDS FROM BRITAIN,
INCLUDING:
International Diplomas
Honours and Advanced Diplomas
Baccalaureate (various specialisations)
Executive Business Administration
Mastery of Management Graduate Diplomas
Advanced Mastery of Business
Administration (AMBA)
Cambridge International College
Visit the College website or
contact the College for an
Enrolment/Registration Form
and/or Fees schedule:
Tel: +44 (0) 1534 485485
Fax: +44 (0) 1534 485071
Email: [email protected]
Website: www.cambridgecollege.co.uk
Cambridge International College,
International Headquarters,
Heron House,
St. Peter,
Jersey, JE3 7BY,
Britain.
CIC SPECIALISES IN PROFESSIONAL STUDY & TRAINING FROM BRITAIN ON:
• Bookkeeping • Accounting • Finance • Cost Accounting • Financial Management • Business Organisation
• Business Management • Business Finance & Investment • Organisational Behaviour • Banking & Financial Systems
• Corporate Strategy • Management & Administration • Project Management • Economics • Commerce • Insurance
• Hotel Management • Tourism & Travel Management • Hospitality Management • Advertising & PR • Marketing
• Sales Management • International Business & Trade • Global Marketing Management • Purchasing & Resourcing
• Stores & Stock Control • Logistics & Transport Management • Computers & IT • Secretarial & PA Duties • Media
• Human Resource/Personnel Management • Employee Development • Leadership & Team Management
• Event Management • Management & Leadership • English • Communication • Public Administration • Commercial Law
• Business English & Letter Writing • Offce Administration • Health & Safety • Advanced Management Theory
• Supervisory Management • Organisational Understanding & Development • Supply Chain Organisation
• Credit Control • Asset Management • Education & Classroom Management • Operations Management
doc_438436594.pdf
Professional Study, Training And Education For Successful Careers From Britain Around The World.
PROSPECTUS
2016
Study & Training for Successful Careers
Internationally renowned
study, training and education
direct from Britain
Cambridge International College
PROFESSIONAL STUDY, TRAINING AND EDUCATION
FOR SUCCESSFUL CAREERS
FROM BRITAIN AROUND THE WORLD
OFFERS YOU THE OPPORTUNITY TO:
Cambridge International College,
International Headquarters,
Heron House,
St. Peter,
Jersey, JE3 7BY,
Britain.
Tel: +44 (0) 1534 485485
Fax: +44 (0) 1534 485071
Email: [email protected]
Website: www.cambridgecollege.co.uk
College Principal: Dr Stephen M Lawson, MA Ed, PhD
College Vice Principal: David S Lawson, BSc (hons), MBA
•
Secure top jobs, promotion and career success.
•
Achieve valuable qualifcations:
International Diplomas and Higher Awards.
•
Gain valuable knowledge, understanding, skills,
competencies and ability.
•
Improve your status, respect,
confdence and standard of living.
Enrol for Study & Training TODAY –
with this leading professional British
Distance-Learning College
1
Should you need any advice or assistance in choosing the
right study and training for you, do please contact our highly
experienced Study, Training and Education Consultants.
Thousands upon thousands
of people worldwide have
SUCCEEDED with Cambridge
International College - and
YOU can too!
Make rapid progress NOW
with professional study & training:
CIC’s excellent and popular
International Diploma Programs
and Higher Programmes
can be your fast-track to high-level
career success and progression to
higher studies. CIC proudly offers
all ambitious men and women
opportunities to train and study to
achieve personal aspirations and goals.
International Diplomas
see pages 4 to 24
Honours Diplomas
see pages 26 to 27
Baccalaureate in Business Administration Programme
see pages 28 to 29
Executive Business Administration (EBA) Programme
see pages 30 to 32
Mastery of Management Graduate Diplomas
see pages 34 to 37
Advanced Mastery of Business Administration (AMBA)
see pages 38 to 39
Don’t delay - enrol today!
Whatever your education or work experience,
wherever in the world you live, and
however high your ambitions may be,
Cambridge International College offers you
superb British study, training and education.
Everything you need for success
is provided rapidly by email, airmail
and high-speed courier.
2
A FOCUS ON STUDY & TRAINING FOR COMPETENCE AND CAREER SUCCESS
CIC focuses on practical, professional, vocational Study, Training and Education to encourage career
progress, development and success. The levels of CIC’s international Courses are based upon
the vocational competence framework below, which describes the skills and knowledge needed to
perform a job or role effectively - and which you should reach after completing that level of CIC course.
Level Framework description - competence and skills to be achieved
3 Competence in a range of work activities, often non-routine. Some
responsibility and control or guidance of subordinates may be required.
4 Competence which involves applying knowledge in professional
work activities, often with personal responsibility and autonomy, and
responsibility for the work of others and for the allocation of resources.
5 Competence to apply professional principles in various work situations.
Ability for self-management, for having responsibility of colleagues and
resources, and for work which involves analysis, planning and evaluation.
6 Competence in work needing responsibility, problem-solving and initiative.
Detailed knowledge, competence, skills, qualities and ability to analyse
and evaluate data, make good decisions and to communicate effectively.
7 Competence to deal with complex issues systematically and creatively,
make sound judgements and decisions, and communicate clearly. Ability
to plan and implement professional tasks with initiative and self-direction.
? Join the worldwide community of successful CIC Members. Wherever you are, you can succeed
with CIC’s professional, affordable, fexible Distance-Learning - at your own pace and convenience.
INTERNATIONAL RECOGNITION, TOP QUALITY, GREAT EXPERIENCE
? A CIC Award is confrmation that you have undertaken high-quality, professional, endorsed and
accredited Study and Training to gain competence, skills and professionalism in work activities.
? CIC’s Quality Systems, Courses, Study Materials and Educational Provision are quality audited by
educational authorities and leading experts. CIC follows standards of good practice, has achieved
the prestigious BILD Quality Mark for professional provision of education and learning services,
and meets British and International quality standards. CIC is a registered UK Learning Provider.
? The College history dates back over 80 years to its establishment in 1935, so you can be confdent in
our quality, reputation and experience. Many thousands of CIC’s Members have been recommended
by current and past Members, confrming high satisfaction with CIC’s professional study and training.
? Everyone is an individual CIC Member, with their own aspirations, goals and needs;
CIC provides Study, Training and Education to meet YOUR specifc requirements.
Climb the ladder to
success with CIC &
achieve your goals!
3
CHOOSE STUDY & TRAINING TO MEET YOUR NEEDS AND AMBITIONS, FROM:
page International Diploma Programs:
4 ? Accounting & Finance in Management ? Administrative/PA/Secretarial Duties
5 ? Advanced Management & Administration ? Advertising & Public Relations
6 ? Asset Management ? Business Bookkeeping & Accounts
7 ? Business Economics & Commerce ? Business English & Letter Writing
8 ? Business Management & Administration ? Business Organisation & Management
9 ? Commercial Practice & Law ? Communication in Business & Management
10 ? Computers & IT in Business & Management ? Cost Accounting
11 ? Credit Management ? Education: Classroom Management
12 ? Employee Development ? Essential Everyday English
13 ? Event Management: Operations & Logistics ? Event Management: Strategy & Planning
14 ? Financial Management ? Global Marketing Management
15 ? Health & Safety in the Workplace ? Hotel Operations & Management
16 ? Human Resource/Personnel Management ? Insurance: Principles & Practice
17 ? International Business & Trade ? Leadership & Team Management
18 ? Logistics, Supply Chain & Transport ? Mass Media & Communication
19 ? Modern Management & Administration ? Offce Management & Administration
20 ? Organisational Behaviour ? Professional English (Everyday & Business Use)
21 ? Project Management ? Public Administration
22 ? Purchasing & Resourcing Management ? Sales Management & Marketing
23 ? Stores Management & Stock Control ? Supervisory Management
24 ? Supply Chain Strategy & Organisation ? Tourism & Travel Management
International Honours Group Diploma Programmes:
26/27 ? Administrative Management ? Banking, Finance & Management
26/27 ? Business Accounting & Finance ? Business Administration & Development
26/27 ? Executive Assistance ? Hospitality Management
26/27 ? Human Resource Administration ? Management & Administration
26/27 ? Marketing Administration ? Materials Management
Baccalaureate in Business Administration Programme - specialisations in:
28/29 ? Business Administration (BBA) ? Commerce & Administration (BCA)
28/29 ? English & Administration (BEA) ? Financial Administration (BFIA)
28/29 ? Hospitality Administration (BSA) ? Human Resource Administration (BHA)
28/29 ? Management & Administration (BAA) ? Marketing Administration (BMA)
28/29 ? Materials & Logistics Administration (BLA) ? Project Administration (BPA)
Executive Business Administration Programme - specialisations in:
30/32 ? Accounting Administration (BACA) ? Business Administration (BBA)
30/32 ? Commerce & Administration (BCA) ? Communication & Media Admin. (BCMA)
30/32 ? English & Administration (BEA) ? Finance & Investment Administration (BFA)
30/32 ? Hospitality & Events Administration (BHEA) ? Human Resource Administration (BHA)
30/32 ? Insurance & Administration (BIA) ? International Business Administration (BIBA)
30/32 ? Leadership & Strategic Administration (BLSA) ? Management & Administration (BAA)
30/32 ? Marketing Administration (BMA) ? Materials & Logistics Administration (BLA)
30/32 ? Occupational Health & Safety Admin. (BOA) ? Project Administration (BPA)
Mastery of Management Graduate Diploma Programs:
34/37 ? Business Finance & Investment ? Business Law
34/37 ? Corporate Strategy & Planning ? Events Management for Tourism, Business, Sport
34/37 ? Financial Strategy & Decisions ? International Marketing
34/37 ? Management & Leadership ? Management of Human Resources
34/37 ? Managerial Economics ? Marketing Strategy
34/37 ? Money, Banking & Financial Systems ? Operations Management
34/37 ? Organisational Understanding & Development ? Organisational Design & Behaviour
Advanced Mastery of Business Administration (AMBA) Programme - specialisations in:
38/39 ? Accounting & Management ? Business Management
38/39 ? Financial Management ? Hospitality Management
38/39 ? Human Resource Management ? Logistics & Supply Chain Management
38/39 ? Marketing Management ? Organizational Management
38/39 ? Project Management ? Strategic Management
25 Success Stories & Members who have gone on to study at universities and other institutions
33 Personal International Study & Training; Advantages of CIC Study; Guidance & Advice
40 What the Study & Training Fees include; Sitting CIC Examinations; More about CIC
41 How you can Enrol/Register with CIC quickly and easily, and how to make a Fee payment
4
Accounting & Finance in Business & Management
Introduction: This Program teaches how to record fnancial transactions,
interpret accounting data, and prepare accounts; and how to manage costs,
working capital, profts, fnances and investments. It covers bookkeeping,
cost accounting, budgeting, credit, bank accounts, and more; and how to
guide colleagues and subordinates, and make wise fnancial decisions.
The Program is ideal for bookkeepers, accountants, fnance and business people aiming for promotion
and managerial posts, and for men and women seeking careers in the fnance and accounting felds.
Major Topics Covered in this Diploma Program include:
? The need for accounting information, accounting functions. Bookkeeping and the books of account:
the ledger, principles of double-entry bookkeeping manually and by computer. Business units, liability.
? Financing businesses, capital, ordinary and preference shares, loans, debentures. Principles of
investment and fnancial decisions. Working capital: composition, computation. Accounting concepts.
? Trading, manufacturing and proft & loss accounts, balance sheets, other statements; contents,
purposes, layout, presentation. Interpreting fnancial statements, accounting ratios, break-even analysis.
? Planning, forecasting, budgets, budget preparation, budgetary control. Income, expenses. Stock
control, inventory costs, stock levels, records, stocktaking, valuation, work in progress. Bank accounts.
? Control over gross and net profts, cash and funds fow, credit limits and credit control. Auditors and
auditing, pricing policy. Costs, cost accounting, costing methods; standards, variances, overheads.
? Partnership, departmental, branch and hire purchase accounting. Investments: working and fxed
capital, fnancial assets, returns, risk, fnancial decisions, funding, investment strategy, gearing.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
International Career Development and Progress Diploma Programs
Diploma in Administrative - PA - Secretarial Duties
Introduction: This Program teaches how to become a competent, effcient
administrative assistant, PA and/or private secretary with a wide range of skills;
such a person is greatly valued by managers, executives and enterprises,
and can command a good salary and benefts. It covers offce control,
personnel management, supervision, preparing for promotion, and more.
This Program is for men and women seeking a good administrative/PA/secretarial career, as well
as those wishing to gain and advance to HR, supervisory, managerial and administrative positions.
Major Topics Covered in this Diploma Program include:
? The PA/Secretary, posts, attributes, relationships, adapting to change. Offce environment: layout,
design, environmental factors, furniture and furnishings, equipment and machinery, their functions.
? Business letters, preparation; memos, emails, forms, business documents, reports, fling systems,
offce machines, computer systems: data, databases, hardware, software, security, desktop publishing.
? Incoming mail: sorting, opening, distributing; dictation, checking typed and word processed work;
outgoing mail, despatching mail, options, postage. Reception work, visitors, making appointments.
? Meetings: arrangements, agendas, minutes; making travel arrangements; the appointments diary.
Conferences, managing events, logistics, travel. Effective communication: oral, visual, written, electronic.
? Principles of bookkeeping, the ledger, sales documents, managing petty cash, banking, processing
invoices and receipts, checking and passing bills for payment, issuing cheques, fnancial records.
? Advertising for and recruiting offce personnel: interviewing, inducting, training, supervising, controlling,
counselling. O & M study, health & safety. Job analysis, job descriptions. Preparing for promotion.
? Level 3 ? Supervisory and guidance level ? Competence & knowledge in varied work activities
? Study progression available includes management and HR Diplomas, and Honours Group Diplomas.
Andrew Onyango
wrote from Uganda:
“I am so happy to be a CIC
Member. Since I completed my
Course in Accounting & Finance in
Business & Management my salary
has been increased by over 50% and I have been
confrmed in a new position of Chief Cashier.”
Angelique Foster
wrote from the Bahamas:
“I was privileged to study this great
Secretarial Program flled with a
wealth of information, a plus for
self-development. With the knowledge
gained I am confdent in my daily duties. I
found this Program very benefcial to my career.”
5
Diploma in Advanced Management & Administration
Introduction: This excellent Program teaches the theory and practice of
management, leadership, strategy, motivation, change and the business
environment. It provides a valuable advanced understanding of key topics
and clearly explains useful concepts, the reasons for them, how to apply them
as a manger and leader, and how to make strong management decisions.
The Program is essential advanced study for men and women aiming to become top managers and
executives, to gain higher posts, build on other management programs and move on to higher studies.
Major Topics Covered in this Diploma Program include:
? The evolution of management theory, principles of management: the classical and early theorists;
Fayol, Weber, Taylor, Mayo, scientifc management, authority, discipline, modern developments.
? Organisational theory: objectives, categories, ownership, environmental factors and interaction.
Open and closed systems theory. Coordination, cooperation, structure, control. Communication theory.
? Organisational structures, planning, growth and development, organization charts, systems diagrams.
Duties and responsibilities of executives, delegation, responsibility. Mission, vision, values, MBWA.
? Motivational theory: human relations, social psychology; self-realisation, motivation-hygiene, expectancy
theory. Argyis, Maslow, McGregor, Likert, Herzberg, Vroom, Handy; intrinsic and extrinsic factors.
? Leadership theory: traits, styles, contingency; theorists. Building workgroups, group behaviour,
norms, cohesiveness. Managing change, culture, learning organizations, entrepreneurship, Kanter.
? Strategic management; Fayol, Chandler, Andrews, Ansoff, BCG, Porter, SWOT, barriers to entry,
industrial competitiveness. Corporate objectives, policies, business ethics, social responsibilities.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
International Career Development and Progress Diploma Programs
Charles Obiero
wrote from Kenya:
“I am very pleased to inform you
that after successfully completing
the CIC Advanced Diploma in
Management & Administration I was
promoted to an Administrative Post as Senior
Assistant Director of Education in Nairobi.”
Mohammed Eisa Omer
wrote from Sudan:
“I thank CIC for the well organised
study materials and support. After
receiving my International Diploma
in Advertising & Public Relations,
I got a new job at a health care company as
public relations manager.”
Diploma in Advertising & Public Relations
Introduction: This interesting Program clearly covers the types, functions
and features of advertising, media and advertising agencies, and their role
in selling products. It explains the benefts of good PR and its importance
to business success; it deals with preparing and conducting effective PR
programmes and campaigns, and managing PR companies and clients.
This Program is valuable for men and women who wish to become effective sales or marketing
managers; and for sales, advertising, media or PR personnel, and for business people and managers.
Major Topics Covered in this Diploma Program include:
? Features and types of advertising. Aims of advertising. Importance of advertising to producers,
vendors, consumers and the media. Markets, marketing, communication. Media representatives.
? Types of advertisers: individuals, business, others. Advertising media: print, broadcast, direct-mail,
transit, cinema, radio, television; website design and production. Speciality and point of sale advertising.
? Advertising agencies: functions, organisation, staff, departments and the work performed in them,
advertising executives and duties. Account groups, payments, revenues, fees. Market research.
? Creating print, radio and television advertisements, direct-mail and point of sale materials; principles
of design and layout. Internet and website adverts and design. Social media and viral marketing.
? Public relations theory and practice: objectives, programmes, techniques. Goodwill, public opinion.
Internal PR departments, external PR consultancies. PR manager qualities; budgets, accounts, billing.
? The promotional mix. Promotion campaign planning and operation. Sales promotion aims, features,
methods, control. Planning advertising campaigns. Measuring PR and advertising effectiveness.
? Level 4 ? Managerial and supervisory level ? Competence & knowledge in professional work activity
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
6
Diploma in Business Bookkeeping & Accounts
Introduction: This enjoyable and popular Program will enable you to
quickly gain a detailed understanding of bookkeeping and the principles of
accounting. It teaches how to maintain accurate books of account, prepare
complete accounting statements - manually or by computer - and to deal
with credit, inventory, and many related accounting and business matters.
This Program is ideal for beginners, those who have knowledge or experience of bookkeeping, those
employed in accounting posts, and those ambitious for promotion to better paid accounts posts.
Major Topics Covered in this Diploma Program include:
? Books of Account: the ledger, 4-column cash book, purchases book, sales book, returns books, the
journal: what they record and why. Accounting terms. Bank accounts, reconciliations, statements.
? Theory and practice of double-entry bookkeeping: types of ledger accounts, posting, folios; opening
a new set of accounts; extracting and agreeing trial balances; errors and limitations. Cash and credit.
? Preparing for fnal accounts: stocktaking, valuing stocks, work in progress; journals, adjustments;
prepayments, accruals, depreciation, bad debts, provisions. Goodwill. Discounts: reasons, bookkeeping.
? Manufacturing accounts, trading accounts and proft & loss accounts - why they are prepared, what
information they contain, layouts. Gross and net proft and loss, prime cost. Foreign exchange.
? Balance sheets: production and layouts, comparisons between periods and companies. Interpreting
fnal accounts, uses of accounting ratios. Provisions, reserves, loans, overdrafts. Cost accounting.
? Limited liability companies. Partnerships. Capital, shares, dividends, drawings. Departmental, branch
and hire purchase accounts, bills of exchange. Computerised accounting systems, their advantages.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
International Career Development and Progress Diploma Programs
Diploma in Asset Management
Introduction: This Program teaches about tangible and intangible assets,
investments, and the work of asset, investment and fund managers. It
explains how to forecast and understand market trends, maximise investment
returns, and how to manage equity, bond and other assets and portfolios.
It also explains how to develop strong market and investment strategies.
The Program is invaluable to investors, brokers, analysts and investment personnel, and those
involved in fnance and analysis, and who need to advise customers on asset and investment markets.
Major Topics Covered in this Diploma Program include:
? Fixed assets as working assets; current, circulating and foating assets, the circulation of current
assets in businesses. Liquid assets, liquidity, the working capital cycle; trade debtors, credit control.
? Intangible assets: intellectual property, goodwill, copyrights, patents. Financial instruments: equity
and debt based, securities; investments: deposits, gilt-edged securities, stocks and shares, dividends.
? Physical asset management: selecting fxed assets, raising fnance for purchases: leasing/contract
hire/rental, sale and lease back, hire purchase, credit agreements, maintenance, depreciation.
? Investment businesses, duties and responsibilities of investment managers. The asset management
industry, organisation of asset management houses. Dealing, cash management, the back offce.
? Modern portfolio theory; economic data, growth, interest rates. Equities, bonds and the money market,
derivatives, property; dividends and equity returns. Compliance, systems and data requirements.
? Fund management: equity, fxed interest, currencies. Performance returns, reporting and analysis,
investment accounting, making settlements. Quantitative analysis. Security and market analysis.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Yiban Kilan Afumbom Aloah
wrote from Cameroon:
“I have the best job ever of Financial
Offcer, thanks to my CIC studies. I
was frst in the interview competing
with degree holders, ACCA students
and accountants. That is why I Iike the College
and have a good job now.”
Stephan Chigondo
wrote from Zimbabwe:
“When my bosses learnt I had
studied with CIC, their respect for
me increased tremendously, and I
have been given promotion to operate
the Accounting Department for my organisation at
National Level.”
7
Diploma in Business English & Letter Writing
Introduction: This Program shows how to master the art of effective business
letter writing; it teaches how to understand and use business terms and
write letters on many topics. Using many specimens it shows how to create
letters with the correct wording, grammar, spelling, tone and layout to achieve
their objectives, and to inspire confdence in the recipients of those letters.
The Program is for anyone seeking a career in administration, business, government, management
or the professions who needs the ability to write good, effective and professional business letters.
Major Topics Covered in this Diploma Program include:
? Why business letters are written: their objectives, language, special features, layouts and appearance.
Sentences and paragraph construction. Internal and external communications. Technical terms.
? English used in business letters, acceptable abbreviations; increasing vocabulary, improving English
and writing style. Spellings, dictionaries; conjunctions, verbs, nouns, pronouns, adjectives, punctuation.
? Letters concerning recruitment, employment and/or promotion and work-related matters, transfers,
recommendations; memos, letters of appointment and rejection, references. Meetings, memoranda.
? Sales letters: frst approach letters, responses, follow-up letters, customer retention, circulars, sales
literature/promotion. Quotations, estimates, tenders, orders, acknowledgements, proforma invoices.
? Letters making complaints, letters responding to complaints received; settlements, agreements,
continuity. Letters dealing with accounts matters, credit notes, statements, credit and trade references.
? Letters to and from central and local government departments, lawyers, educationists, institutions,
banks, estate agents, professional and others. Word processing, computers, email, fling systems.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
International Career Development and Progress Diploma Programs
Diploma in Business Economics & Commerce
Introduction: Economics explains about demand, consumer choice, supply,
and factors affecting them; it covers production, prices and pricing strategy
to help managers successfully guide their enterprises. Commerce focuses
on how the business environment works: marketing, transport, distribution,
import, export, banking, credit, insurance, proft, turnover, fnance and more.
This unique Program is vital for business people and personnel who need to understand and
analyse their business environment, and who want to develop proftable, successful organizations.
Major Topics Covered in this Diploma Program include:
? Economic systems, theory, activities and law. Consumer income, consumer choice and behaviour,
budgets and fnancial constraints; satisfaction of wants, utility, indifference curves, product bundles.
? The factors of production: land, capital, labour, the division of labour. Capital and working capital:
sources, calculation and composition. Business fnance, sources, control; revenue, gross proft.
? Uses and value of money; the price mechanism, turnover and proft. Types of businesses: sole
owners, partnership frms, companies; incorporation, limited liability. International trade, payments.
? Supply and demand: causes and effects of changes; costs, pricing decisions and strategies, market
structure. Products: normal, inferior, necessity, substitute, complimentary. Price elasticity of demand.
? Economies of scale, internal, external, cost implications; production policy, production levels,
expansion, integration, location. Fixed and variable costs. Government involvement in business.
? Ancillary services; banking, insurance, transport, communications, advertising and sales promotion.
The distributive trade, credit and its control, discounts: trade, quantity. Commercial documentation.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Lome Siara Laizer
wrote from Tanzania:
“I thank you for the knowledge I
have acquired since I enrolled as a
CIC Member, which greatly helped
my promotions, whereby frst I was
promoted to Business Support Team Leader and
later to Zonal Financial Analyst.”
Nestor Gandika
wrote from Rwanda:
“I did Business English and I am
getting the harvest from CIC’s
professional training. I rejoice as
that allowed me to become a national
English Trainer. I really thank CIC for my increased
pay which has quadrupled.”
8
Diploma in Business Organisation & Management
Introduction: The Program provides essential knowledge with practical
advice from successful business owners with vast experience of running
proftable businesses. It explains how to prepare a business plan, put ideas
into practice, manage fnance, premises, selling, accounts and staff. It
teaches how to run a business proftably, and how to avoid business dangers.
This Program is for entrepreneurs, business people and managers planning to establish, take over,
develop or improve a business, and anyone involved in general business activities and organisation.
Major Topics Covered in this Diploma Program include:
? Deciding on the ‘venture’: the importance of a sound business plan; raising the capital, sources of
capital. Starting or ‘taking over’ a business; the asking price, goodwill. Goods, services, products.
? Types of business ownership: sole owners, partnership frms, limited liability companies; features,
advantages and disadvantages of each type. Personal liability, profts, franchises. Types of business.
? Business location: factors to consider; renting premises; layout of the premises; services needed,
machines, furniture, displays; leases, insurance. Markets, consumers, corporate buyers, competition.
? Ordering and storing goods and materials, choosing suppliers. Stock control. Credit terms, discounts.
Sales techniques, demonstrations, advertising, media, sales promotion, public relations, websites.
? Human resources: employing and training staff, supervision and control; salaries, wages, benefts.
Delegation of responsibility, business expansion. Forecasting, budgets; overheads, working capital.
? Financial matters: sales documents, checking and paying bills, bank accounts, bookkeeping,
accounting, reports, insurance. Principles of economics. Transport, communications, import, export.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
International Career Development and Progress Diploma Programs
Diploma in Business Management & Administration
Introduction: This Program provides expert business skills and knowledge for
effciency, competence and proftability in business, industry and commerce.
A business manager or administrator must be profcient in management,
fnance, accounts, human resource, purchasing, marketing, inventory,
computers, communication and more - all of which this Program covers.
This Program trains existing and future managers to run businesses successfully; it is for anyone
seeking administrative or managerial posts, running businesses, or who is in a managerial position.
Major Topics Covered in this Diploma Program include:
? Capital and the fnancing of businesses, sources of capital, share issues; working capital, cash and
funds fow; revenue, income, expenditure, overheads. Starting or taking over a business, goodwill.
? Business units: sole-proprietors, partnership frms, limited liability companies, the board of directors;
business organisation; the business environment, trading enterprises; factors in business location.
? Planning and forecasting in business, the business plan; competition, location, knowledge and skills,
market potential; budgeting, budgetary control, credit limits, credit control, discounts: trade, quantity.
? Management of personnel: job analysis, recruiting, selecting, inducting, training, controlling,
remunerating. Motivation, human resources, health and safety in the workplace, O & M studies.
? Selling, sales and marketing management, market research, sales promotion, pricing policy. Offce
management, delegation of responsibility; structure, charts; control and standards; communication.
? Production management, equipment, technology, manpower, factories, costing. Stock control, costs,
levels, purchasing. Financial records, accounting, ratios; data, records, computer systems, IT, security.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Ramos Silverio Ibo
wrote from Mozambique:
“Thank you for helping me achieve
my dream. I am now a university
lecturer and I am making good use
of the knowledge I gained from the
Business Management course, and I also started
my own company and am General Manager.”
Lydia Scholastic Carbon
wrote from Dominica:
“I work with Cable and Wireless
and for my family business. I am
now a Manager as a result of your
excellent course; implementing it in
work enabled our business to survive the recession.
My family and I extend our gratitude.”
9
International Career Development and Progress Diploma Programs
Diploma in Commercial Practice & Law
Introduction: It is essential that business people understand laws relating
to commercial activity, especially the law of contract and the law of tort.
Failure to comply with the law can lead to civil or criminal actions, fnes,
loss of business or personal possessions, and imprisonment. This Program
covers vital topics on legal and ethical conduct and the practice of business.
This Program is for all business people, managers, owners and others who need to understand
commerce and the commercial world, the essentials of business law, and their legal responsibilities.
Major Topics Covered in this Diploma Program include:
? The place of commerce in the modern world; how the elements of commerce evolved and developed:
business, money, banking, transport, hospitality, insurance, law, communication. Types of economies.
? Sources of law: constitutional, customary, common, statute, case law. Criminal and civil law,
commercial law, the law of contract: offer, acceptance, consideration. Terms and conditions of trade.
? Credit transactions, cash fow, liquidity, risks associated with credit, credit management. Transactions,
documents used in business. Types of business: sole-owners, partnerships, limited companies.
? Financing companies; capital, shares, shareholders, share certifcates, shareholders’ agreements.
Legal obligations of company directors, company secretary duties, annual returns, general meetings.
? Tort liability for defective goods, product liability, defective services. Employment law, health and
safety in the workplace, legal protection of employees against dismissal, redundancy, discrimination.
? The law of agency, creation of agency, rights and duties of agents and principals. Intellectual property
law. Transfer of ownership, performance, legal remedies for breach of contract and of confdence.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes..
Diploma in Communication in Business & Management
Introduction: All managers need to ensure that communication - whether
oral, written or electronic - with internal and external sources is effective,
clear, rapid and professional. This Program explains about communication
channels, teaches how to produce good business letters, memoranda and
reports, deals with desktop publishing and much more, with many examples.
This Program is for anyone who needs good communication skills, who is in an HR, administrative,
managerial, business or other position, who works with people or needs to communicate with others.
Major Topics Covered in this Diploma Program include:
? Principles and benefts of effective communication, internal and external needs; removing barriers,
two-way fows; feedback, the grapevine. Channels: oral, written, visual, electronic. Charts and graphs.
? Communications concerning employment, promotion, employee specifcations, staff matters and
relationships. Lines of communication: vertical and horizontal, trust, teamwork. Letters of complaint.
? Business letters, good English, lay out, composition, grammar, language, style. Sales letters,
literature: catalogues, pamphlets, follow-ups, circulars, announcements, advertisements. Equipment.
? Enquiries, quotations, orders, payments; design of forms; business documents: invoices, credit notes,
features and accuracy; produced manually and by computer. Financial terms and expressions.
? Meetings: formal and informal, preparing notices, agendas, minutes; employment interviews, induction
and training; reports; research. Dictating, drafting, preparing and despatching letters, fling systems.
? Telecommunications, computer mediated communication, technology, telephones, SMS, email. Data
and information, making copies, security, word processing, DTP. Broadband, websites, LANs.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Marita Cremona
wrote from Malta:
“I took the Program even though
I was a mother working full-time.
However, with the professional
course and guidance I was distinctly
successful. The course helped my self-esteem
and improved my performance at work.”
Kouadio Kouassi Lucien
wrote from Ivory Coast:
“Thank you so much for your
professionalism which has been
clearly demonstrated. Thanks to
you I am a teacher at one of the most
prestigious universities in my country. CIC is the
best at distance training! Keep it up!”
10
Diploma in Cost Accounting
Introduction: This Program explains the principles and purposes of cost
accounting; it covers cost accounting methods for manufacturing, service
providers, not-for-proft organizations and general business, with many
examples to clearly illustrate and explain the techniques and concepts; and
it shows how costing complements management and fnancial accounting.
The program is perfect for accountants, managers and others in practical business situations who need
to apply costing methods to different costs and who need to make business and operational decisions.
Major Topics Covered in this Diploma Program include:
? Scope and defnition of cost accounting. Common techniques, and types of information provided.
Cost accounting terminology; classifcation of costs: overheads, direct, total; cost centres and units.
? Cost behaviour; distinguishing differences, classes, prediction of costs, analysis methods and models.
Accounting for labour costs, remuneration methods, direct and indirect labour, output, time-based systems.
? Material costs; pricing methods, FIFO, LIFO, AVCO; stock valuation, problems, just-in-time concept.
Absorption costing; bases and rates; costs centres; fxed costs and overheads, two-stage process.
? Activity based costing; importance and framework, short- and long- term costs, AMT, cost drivers.
Marginal costing, calculations; revenue statements, contribution, breakeven analysis, proft/volume.
? Marginal costing and short-term decision making; make or buy decisions, discontinuing products,
opportunity costs. Planning, budgeting; control, zero-based, activity-based, behavioural aspects.
? Relationship of standard costing and budgets; variance analysis: calculation, investigation, analysis.
Capital investment appraisal; techniques, discounted cash fows, ARR, IRR, NPV, payback, risk.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
International Career Development and Progress Diploma Programs
Ludavaune Germain
wrote from Vanuatu:
“I studied Computers & IT with
CIC which gained me a job in
information systems in the public
sector. I was also accepted at the
University of the South Pacifc for a Bachelor of
Commerce because of my CIC Diploma.”
Clifton Bashir
wrote from Malawi:
“I want to inform everyone that CIC
training is great beyond doubt. I
have been hired by a Recruitment
Agency as its Accountant with an
attractive package and benefts. This was due to
my CIC learning. Thank you CIC.”
Diploma in Computers & IT in Business & Management
Introduction: This Program explains the capabilities and benefts of
computer systems, and about technology, hardware, software, data security,
backups and communication. It explains the role of computers in planning,
forecasting, analysis and business decisions, and covers designing, selecting,
implementing and running computer systems to meet organization needs.
This Program is for administrators, supervisors, managers and staff who need to know how to manage
IT and personnel, and use computer systems; and is ideal for anyone ambitious for a good job in IT.
Major Topics Covered in this Diploma Program include:
? Computers & technology in business; aids to management and administration; a decision-making tool.
Computer characteristics, advantages, limitations; human factors. IT development, mass technology.
? Digital information, computer hardware, the CPU, interfacing, memory, bootstrapping, storage; input
and output devices; understanding the technology, how it works; data orthogonality, programming.
? Operating systems, programming tools, computer languages, codes, applications. Information fows,
security, location. Understanding digital information, hardware systems and software operations.
? Using software: forecasts, modelling, graphs, analysis; competitor and market analysis. Understanding
and using business intelligence. Communication devices, protocols, networks, internet, IPs, URLs.
? Practical uses of computer systems: property, hotels, insurance, retail, production, sales, accounting
and communications, forecasting, planning. Digital and print media technologies. Website design.
? Objectives of computerisation. Choosing and implementing a computer system; testing, introduction,
functionality; effcient running, business continuity, back-up, disaster recovery, cyber-attack, security.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
11
International Career Development and Progress Diploma Programs
Emmanuel James
wrote from Sierra Leone:
“Truly my dream has come true.
With my Diploma I was promoted
to executive in the best bank in
Sierra Leone. Thank you for helping
me realise my potential in life, and your materials
are so unique and easy to understand.”
Bob Kekeli McAllan
wrote from Ghana:
“I am a teacher and in charge of
a school project. I immensely
beneftted from your courses which
enhanced my performance, I am now
an asset to my school. Your courses are fabulous,
time-tested and the path to success.”
Diploma in Credit Management
Introduction: Credit sales and purchases are vital to every business, but
credit must be well-managed to avoid non-payments - customers ‘defaulting’
and not settling their debts. Such ‘bad debts’ can seriously affect operations
and proftability. The Program teaches how to assess creditworthiness,
make checks, set credit limits, monitor credit levels, collect debts, and more.
The program is ideal for accounts personnel, small-business owners and managers, and offcials of
larger businesses who need to formulate a credit policy and control and manage credit customers.
Major Topics Covered in this Diploma Program include:
? The meaning of credit, credit terms, credit limits; major forms of credit; benefts to manufacturers,
vendors and consumers of credit availability. Risks in allowing credit. Setting a credit control policy.
? Importance of liquidity; its management; methods of improving liquidity, cash fow, working capital.
Responsibilities of the credit control function. Sources of customer information: internal and external.
? Financial analysis and monitoring of customer accounts; receivables (aged debtor) reports, fnancial
position. Using performance indicators and customer credit scoring systems. Changes in credit terms.
? Granting credit and opening new customer accounts; factors to consider. Refusing credit to customers.
Interest penalties for late payment. Methods of collecting trade debts. Methods of chasing debts.
? Selling and statute law; trade descriptions acts, consumer credit acts. Customers and contracts;
offer and acceptance. Breaches of contract. Taking a customer to court. Enforcement of judgements.
? Doubtful and bad debts, provisions, writing-off. Dealing with insolvency. Third party debt collection.
Discounts; types, why they are offered. Credit insurance; overseas sales and export credit insurance.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Education: Classroom Management
Introduction: This Program is about becoming an exceptional teacher,
making schools and classrooms into ‘learning communities’, encouraging
student responsibility, achieving academic improvement and preventing
misbehaviour. It is flled with practical advice and strategies for managing
classes, student behaviour, discipline, classroom structure and student safety.
The well-designed Program is for both new and veteran teachers and educators, men and women
studying education, and those looking to become capable modern teachers and classroom ‘managers’.
Major Topics Covered in this Diploma Program include:
? The principles of proactive classroom management; the purpose of education; management and
student achievement, correct attitudes, turnaround teachers; emotional control, personal needs.
? School discipline, structure, instruction, refection; theories, models; applying teaching concepts.
Building a classroom community, the benefts: productivity, behaviour, belonging and empowerment.
? Developing positive student-teacher relationships; stereotypes; gender equity; diversity; development.
Classroom myths concerning noise, discipline problems, punishment, behaviour change, special needs.
? Preventing disruption; managing groups, maintaining focus, group cohesion, peer relationships.
Enhancing student motivation; the failure syndrome; improving student optimism; motivation theories.
? Instructing in classes, using engaged learning, avoiding student boredom; differentiation of delivery
and teaching, learning styles, learning problems, improving social skills. The teacher as a leader.
? Discipline with dignity, sanctions, behaviour modifcation, reinforcement, behaviour, emotion problems.
Health and safety in schools; hazards, risk management, school responsibilities, supervisor roles.
? Level 4 ?Managerial and supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
12
International Career Development and Progress Diploma Programs
Claire Beausoleil
wrote from St Lucia:
“I work in the Human Resource
Department now thanks to my CIC
Employee Development training
and Diploma. My Director has given
me additional responsibilities training other
employees. Thank you so much CIC.”
Velentin Ivlev
wrote from Russia:
“I now teach English at an
International Institute. It was a
great advantage to have learned
English with CIC. Thank you for your
excellent training materials, wonderful support and
for my fantastic success.”
Diploma in Essential Everyday English
Introduction: This Program covers the essentials of English; it will increase
technical and practical profciency, and provide confdence in social and work
situations. It focuses on improving reading and writing and teaches about
words, sentences and paragraphs to improve ability and communication. It
covers English for Examinations, and for progress to higher English studies.
This Program is for anyone needing to learn or improve English, and who deals with English speakers
nationally or internationally, and who needs to communicate in education, work and business.
Major Topics Covered in this Diploma Program include:
? English words, the Alphabet, capital and small letters, vowels, consonants, syllables; singular, plural.
Parts of speech: nouns, pronouns, adjectives, prepositions, verbs, adverbs, conjunctions; gender.
? Sentences: subjects, objects, word order; statements, questions, commands, compound sentences.
Verbs, fnite forms, action; verb tenses - present, future, past; simple, continuous, perfect; conjugation.
? Pronouns: why and when used; objects, subjects; potential errors; position and meaning in sentences.
Adjectives: uses and types, articles, colours, numbers. Adverbs: uses, position, qualifying words.
? Punctuating sentences: full stops, commas, colons; question, exclamation, quotation marks; dashes.
English dictionaries; spelling, accents, meanings; vocabulary; suffxes, prefxes; word confusion.
? Positive and negative sentences and questions; ‘not’ and abbreviations; changing sentence tenses.
Sentences and paragraphs; passive and active, short and long, dialogue: direct and indirect speech.
? Making written passages interesting; stories and events; comprehension, context, answering questions.
Letter writing: social, business and private letters; their aims, layout, structure, content and features.
? Level 3 ? Profciency and some technical English ? Competence in routine English activities
? Study progression includes Professional and Business English, Communication and Secretarial Duties.
Diploma in Employee Development
Introduction: This Program teaches how to become an expert in employee
and organization development, so that employees perform effectively. It
covers needs analysis, training methods, and how to manage the designing,
monitoring and evaluating of development activities in organisations. It deals
with preparing development policies, leadership, motivation and change.
The Program is for anyone involved in developing and training employees, manpower and the
organization’s ‘human resources’, and is relevant to managers, leaders, supervisors and HR personnel.
Major Topics Covered in this Diploma Program include:
? Employee development - the context. Costs, charges, cost-beneft analysis. Learning: styles, factors.
Training needs analysis; priorities, performance appraisal, assessment, critical incidents and policy.
? Core training programmes and universal programmes; quality and delivery, feedback, activities.
On-the-job and off-the-job training; projects, secondments. Designing training programmes. CPD.
? Monitoring, review and evaluation. Testing, reports, and factors affecting training. Training and
development equipment and resources. Mentoring, coaching and counselling. Development strategies.
? Organisational training functions. Organisational development; attitudes, values, roles, learning
organisations. The intended and actual outputs of training. Relationship intensity in development.
? Management development; considering qualifcations, expertise, job enhancement. Succession,
transformation. Ethics; relationships with employees, staff and customers. Dealing with confict.
? Government training and development policy. Social factors and strategic approaches; social and
cross-cultural factors in training. Consultants and specialists. Change, uncertainty, barriers to change.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
13
International Career Development and Progress Diploma Programs
Katsa Ayafor Nadesh
wrote from France:
“The CIC Event Management
program has enabled me to
acquire good promotion as well as
a comfortable salary. I recommend
future students to engage with CIC for success
and put all their efforts into their studies.”
Aldrin Pareja Quettua
wrote from the Philippines:
“By successfully completing the
CIC Program I was able to show
my employers that I can manage
effectively, am self-motivated and
have a good work ethic. That gave me a very big
advantage at wwork and in the business world.”
Diploma in Event Management: Operations & Logistics
Introduction: Professional event managers must implement events with
attention to every detail and avoid mistakes which could have serious
repercussions. This very interesting Program teaches how to do that, and
covers important topics like publicity, staging, staffng, safety, spectator
control, catering, waste management, event promotion and evaluation.
This Program is for current and potential project and event managers who need the operational
and logistical skills and training to successfully manage and control functions, events and projects.
Major Topics Covered in this Diploma Program include:
? Project management: establishing the mission statement, aims, proposals; planning event operations.
Promotion and public relations; event image and branding; promotional activities, event publicity.
? Event staging, site choice and rehearsals, service provision, contractors, catering, accommodation.
Human resource management, organisation charts, job descriptions, recruitment, training, legalities.
? People performance, leadership, managing teams, training, motivation, development, communication.
On-site services and management, performance standards, site set-up, function areas, logistics.
? Safety, security, risk; health and safety training and compliance, meetings, reporting incidents.
Crowd procedures, spectator management, frst aid services, emergency plans, mass gatherings.
? Event protocol, precedence, titles, address, formal dress occasions, speakers, seating plans, culture.
Event catering, food preparation and service, beverage service, catering contracts, food safety.
? Environmental management, waste management, sanitary facilities, environmental considerations.
Careers in the changing event and project management environment, job opportunities, career skills.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Event Management: Strategy & Planning
Introduction: This Program explains how to prepare strategies, and how
to plan and manage business, social and other events. It shows how to
analyse event concepts and their feasibility; it covers event bids, budgets and
fnance; it deals with market, economic and political factors, and stakeholder
relationships, and covers key aspects of event sponsorship, law and risk.
This Program is valuable for many careers and managerial posts, and is for anyone aiming to be a
professional event manager, programme or project manager, or who deals with clients and their needs.
Major Topics Covered in this Diploma Program include:
? The event industry structure and activities; event sizes, types, teams; technology, resources, ethics.
Event concepts: establishing the objectives, themes and format; event analysis, design, logistics.
? Event feasibility; event context and rationale; identifying requirements and opportunities; event SWOT
analysis; evaluating planning, operational needs, developing project plans and recommendations.
? Analysing event venues; site inspections, defning requirements, checklists, arrangements, maps.
Compliance, legislation and law; insurance, licencing, stakeholders, offcial bodies, policies, contracts.
? Business and client relationships, negotiations, agreement, quality customer service, making changes.
Event marketing strategies, marketing mix, sponsorship, market segmentation, environment analysis.
? Sponsorship motives and needs; sponsor types and categories; implementing, evaluating,
merchandising. Budget preparation and budgeting; break-even point, income strategy, cash fow analysis.
? Accounts, fnancial control systems, reports. Business risk analysis and management, implementing
and monitoring risk strategies. Event bids, tendering, applying for grants, event criteria, bid documents.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
14
International Career Development and Progress Diploma Programs
Alex Quiah
wrote from Liberia:
“My CIC studies have made me
well-known and respected at my
workplace. My salary was increased
by 40%. Studying further with CIC will
bri ng even greater improvement in my life and
bring my dreams to reality. Thank you!”
Tassew Kabato
wrote from Ethiopia:
“I was so glad to receive my
Diploma on Global Marketing
Management. Now I work for a big
company as a manager. CIC helped
me develop high work skills for our competitive
world. CIC is the best of institutions!”
Diploma in Global Marketing Management
Introduction: This Program explains how to design, implement and control
global marketing programmes; it covers strategies for products, pricing,
distribution, communication and promotion, cross-cultural sales negotiations
and global logistics. It teaches how to adapt global marketing to customers
with different languages, cultures, competition and methods of business.
This Program is ideal for marketers, exporters, managers and business people who want to increase
customers and markets, and earn top positions and careers in marketing and international business.
Major Topics Covered in this Diploma Program include:
? Globalization and the international marketing mix, international products and the product life cycle.
Product decisions: standardisation, new products, positioning; developing an international strategy.
? Brand equity and branding decisions; private, manufacturer and market brands; green marketing.
International pricing decisions; factors affecting pricing strategy; market skimming, penetration strategy.
? Terms of global business, sales and delivery, payments, export fnance, currencies, freight forwarders.
Distribution decisions and global channel structures; customer and product characteristics.
? Logistics management; order handling and documentation; transport, international retailing. Global
communications, tools and processes, global buyer and seller relationships; messages and media.
? International advertising and promotion strategies; global public relations and sales promotions. Cross-
cultural sales negotiations, Hofstede’s cultural theory, gap analysis model, culture and organisations.
? Knowledge management, transferring learning and best practice to global markets; project groups.
Organising global marketing programmes, structure and control; global accounts and budgets.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Financial Management
Introduction: This Program provides valuable knowledge of fnancial
management principles and concepts in a clear, well-explained manner
for rapid understanding. It explains how to raise and control fnances, and
how to analyse potential business projects. It has a very practical emphasis
on topics like managing fnancial risks and working capital management.
This program is for men and women ambitious to gain successful careers in fnance, and for business
people and managers who need to manage and make good business decisions about fnances.
Major Topics Covered in this Diploma Program include:
? The nature and importance of capital investment decisions; resources involved; investment appraisal
methods, accounting rate of return (ARR), return on capital employed (ROCE), payback period.
? Net present value (NPV), risk in investment appraisal, calculating and using probabilities; impact of
interest and infation, premiums; considering wealth. Investment in practice and reality, logical investors.
? The cost of capital; review and control for capital expenditure projects, decision management, audit.
Short-term fnance, gearing, factoring, discounting. Sources: internal, external, profts, credit control.
? Long-term fnance, the stock exchange, primary and secondary markets, stock listing. Shares, share
issues, debentures, small business fnance, venture capital, funding, business angels, Government.
? Managing working capital, defnition, elements, scale of capital; managing stocks, stock ordering
systems, MRQ, JIT, inventory models. Budgeting for demand, fnancial ratios, debtor & credit control.
? The working capital cycle; discounts, collection policies and settlement periods. Cash management
and budgets, the cash cycle. Policies for working capital control; balance, banking, overdrafts.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
15
International Career Development and Progress Diploma Programs
Egan Kakoma Sapato
wrote from Angola:
“When I received my Diploma in
Health & Safety my Supervisor and
colleagues celebrated with me and I
felt honoured. I now conduct safety
training. I dedicate my achievement to the learning
institution that is CIC - the best!”
Ikechuwu Samuel Kalu
wrote from UAE:
“I thank the College for wonderful
training in Hotel Operations, the
professional support and guidance.
I got a new job as the Front Offce
Captain with the Fairmont Hotel in Dubai because
of my CIC Diploma. I really appreciate it.”
Diploma in Hotel Operations & Management
Introduction: This Program trains men and women to be professionals in
the operation and management of hotels, to be knowledgeable about the
many hotel positions and functions, and to ensure effciency, quality service,
and guest satisfaction. It teaches about the business aspects, the need for
proftability and how to be a manager with understanding, skill and ability.
This Program is for men and women wanting to achieve a good career in hotels, and who want
to gain promotion within the hotel industry, in any of the many types of jobs offered in hospitality.
Major Topics Covered in this Diploma Program include:
? Hotels as businesses: functions, types, locations, sizes, standards, facilities; type of guests, guests’
travel motivations; planning services, organisation and management structures. Ratings, categories.
? Hotel products: accommodation, food and beverages; tangible and intangible features, services.
Marketing, methods of selling hotel products, brochures, the internet, websites. Recruitment, staffng.
? Hotel front offces: duties of receptionists, reservations, check-in, check-out, guest relations, guest
billing, cashiering, complaints; product knowledge, staff attributes. Uniform staff and their duties.
? Hotel bedrooms, furniture, fxtures, decor, en suite facilities, occupancy, features. The duties of the
housekeeping department, staff training, motivation, room inspections, servicing, linen, security.
? Hotel catering: purchasing, storing and issuing foodstuffs, security, food preparation, hygiene, outlets,
catering; kitchens, hotel restaurants, ambience, layout, menus, types of service, restaurant staff.
? Hotel beverages, sales in bars, restaurants, room service, minibars, additional guest services.
Financial accounts and statements, hotel computer systems, ownership, proftability, starting a hotel.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Health & Safety in the Workplace
Introduction: This Program explains how to avoid accidents and injuries
which affect employees and employers, which can lead to reduced output,
investigations and legal costs. It teaches how to identify and manage hazards
and risks in many types of workplace, and teaches accident prevention actions,
from risk assessment to implementation of health and safety measures.
This Program is for employers, management, supervisors, HR and personnel who need to ensure a
safe environment, and who want to develop HR and safety skills for job advancement and promotion.
Major Topics Covered in this Diploma Program include:
? Managing workplace health & safety; legal matters, responsibilities; hazards, risk assessment, policy.
Workplace safety, buildings, environs, layout, housekeeping, equipment, accident prevention, trips, falls.
? Fire safety: ignition sources, fuel, oxygen, risk assessment, eliminating hazards, precautions, extinguishers.
Working at height, ladders, mobile platforms, roof work; building & construction sites, traffc, waste.
? Equipment: training, hazards, safety guards, controls, position, space, maintenance, tools, gas, pressure.
Transport, route planning, vehicles, aisles, materials handling, equipment, systems, training, operators.
? Electricity, current, circuits, conductors, insulators, power, hazards; noise, vibrations, risks, control.
Hazardous & explosive substances, storage; radiation, exposure, machines; occupational skin diseases.
? Catering, kitchens, food preparation, cleaning, hygiene, injuries, dermatitis, premises, H & S offcers.
Psychological health, stress, job design, counselling, HR policy, harassment, bullying, equal opportunity.
? Educational establishments, hazards, injuries, grounds, supervisors, staff, fre, medical facilities, stairs.
Health protection, frst aid, accident control; liability insurance; VDUs, protective equipment, training.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
16
International Career Development and Progress Diploma Programs
Walubuta Nyimba
wrote from Zambia:
“I am delighted to be promoted to
Senior Human Resources Offcer.
It is your institution which made
me get this elevation and additional
responsibilities and the admiration of my
employers. CIC wins fame all over the world.”
Noor Hamad Al Nisif
wrote from Qatar:
“CIC study manuals are so rich in
examples and it was easy to relate
them to situations I face at work.
The studies gave me the ability to
move up the management ladder to section head
and now to departmental manager.”
Diploma in Insurance - Principles & Practice
Introduction: This Program covers modern insurance practice, the principles
on which it is based, the main classes of insurance business, documentation,
policies and claims. It explains and teaches about the purposes, principles
and types of insurance and contracts, risk and losses, the running and
organization of insurance businesses and the work of insurance practitioners.
This Program is for those looking to enter, or who are already in, the insurance feld, aiming to be
effective insurance personnel; and for business people and managers needing insurance knowledge.
Major Topics Covered in this Diploma Program include:
? Nature and purpose of insurance, types and natures of risks, methods of reducing effects of risks;
insurance and the law; insurance contracts and their components, benefts. Classes of insurance.
? Insurable interest, utmost good faith, material facts, voidable contracts. Indemnity: purpose, forms,
value, subrogation, contribution, proximate cause, physical and moral hazard, fraud, warranties.
? Regulation of insurance businesses. Proposal forms, layout, cover notes, certifcates, policy documents.
Premium rating, renewals, claims procedures, total and partial losses, average. National insurance.
? Transportation insurance: marine; hull, cargo, voyage; aviation, transit, motor; liability, cover offered
in different personal and commercial policies; comprehensive and personal; no-claims bonus, excess.
? Personal and commercial property, scope of cover; accident, pecuniary and liability insurances. Personal
insurance: accident, sickness, health, medical and life insurances, groups. Pensions, annuities.
? The insurance market: buyers and sellers, types of insurers, intermediaries, Lloyd’s, reinsurers.
Organization and operation of insurance companies, branches, directors, reserves, funds, specialists.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Human Resource/Personnel Management
Introduction: This Program will produce modern, effective HR and personnel
managers, and provides training on their important duties (including
industrial relations). Trained HR/personnel managers and staff are vital
to the performance of an enterprise, motivate the workforce, and create a
positive, safe work environment to beneft both employees and the enterprise.
This Program is for people seeking employment, promotion and good positions in HR, and for anyone
who has responsibility for work colleagues, is a manager, or needs to handle personnel profciently.
Major Topics Covered in this Diploma Program include:
? HR/personnel managers and specialists; the HR/personnel department, its functions, staff and roles.
HR/personnel policy and strategy. Scientifc management, O & M studies and work studies, effciency.
? Manpower planning, objectives, job analysis, job descriptions, job structure and design, workgroups.
Organisational structures, forms, charts, spans of control. Management roles, forecasting, budgeting.
? Recruitment and selection, advertising, applications, interviews, induction, training and employee
development, assessments; remuneration policy, employment packages. Responsibility, culture.
? Effective communication: horizontal, vertical, principles, oral, written. Safety in the workplace, security,
staff welfare, medical facilities, health, accident prevention. Promotion, resignations, retirements.
? Industrial relations: trade unions, staff associations, collective bargaining, joint consultation. Motivation:
motivational theory, management style, delegation; counselling, discipline, grievance procedures.
? HR/personnel records, labour turnover, stability index, payroll, promotion, equal opportunity policy,
fexitime. Computers and IT in the HR/personnel department, data protection. Learning organizations.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
17
International Career Development and Progress Diploma Programs
Patrick Masikara
wrote from Botswana:
“CIC is the gateway to success!
Training with CIC bought me
knowledge, understanding, skills
and many improvements. I now deliver
to the best of my ability and lead my team and
company to greater heights.”
Diploma in Leadership & Team Management
Introduction: This Program provides supervisors, managers, professionals
and executives with the knowledge and training to provide effective
leadership and to build and manage teams. Having leadership skill is vital
for business and career success; this Program covers these matters, as well
as motivation, team behaviour and roles, power, development and culture.
This Program is for current and future managers and leaders aiming for successful careers in
management, and aiming for promotion and to achieve the respect of colleagues and employers.
Major Topics Covered in this Diploma Program include:
? Leadership and team building - their importance and roles; work, organisations, human characteristics.
Customer service, SMART, C-SMART. Motivating; social context, psychology, theories, achievement.
? Team and group defnitions; values, behaviour, peoples’ perceptions; team types, team membership.
Synergy, groupthink, group dynamics and norms, peer and hierarchical groups; inertia and friction.
? Team formation and development; team features, communication and life cycle; team loyalty. Team
roles and functions; role theory, team wheels, Belbin’s model; testing teams, balance, recruitment.
? The role of the leader; traits, styles; leadership theories, spectrum and matrix, becoming a leader.
Power, infuence and relationships in organizations. Authority, responsibility and accountability.
? Delegation and empowerment in the workplace; confict and negotiation, learning, adaptation, behaviour.
Team leadership and culture; cultural development and change, cultural types, culture clashes.
? Twenty-frst century teams and leaders, ICT and technological synergy, virtual teams, boundaries.
Theorists: Adair, Belbin, Warren, Blanchard, Covey, Handy, Lewin, Lewis, Morris, Peters, Robbins.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Danny Simfukwe
wrote from the Congo:
“Due to my CIC studies I have been
promoted and I am now in charge
of six regions and our international
market, and I have a new vehicle for
me at Head Offce. Imagine what awaits when I
fnish even more training with CIC!”
Diploma in International Business & Trade
Introduction: This Program teaches how to conduct international business
and exporting proftably and professionally; it explains how to research and
evaluate potential markets, how to use marketing concepts and strategies
to enter target markets, and covers many key matters including pricing,
transport, logistics, currency, documentation, insurance, import and export.
This Program is for business people, managers and personnel who need good knowledge of
international trade, and who want good jobs in business, marketing, logistics, research or export.
Major Topics Covered in this Diploma Program include:
? Domestic and international trade. The reasons for imports and exports: sales, production, economies,
risks; balance of payments. The roles of money and banks. Trends in global trade. Export methods.
? Researching and selecting markets, segmentation, market strategy, marketing mix, marketing decisions.
Tariffs and trade barriers; cultural and social factors: language, customs, products, labelling, packaging.
? Entry routes to overseas markets: direct and indirect exporting, intermediaries, buying houses, overseas
representatives or agents, licencing, joint ventures, franchising. Payment methods, exchange control.
? Costing and pricing for overseas markets. Quotations, sales contracts: offers, acceptance, breaches.
Documentation: quotations, orders, invoices, bills of lading, airwaybills. Customs, tariffs and taxes.
? Transport and logistics, features, factors: rail, road, air, sea; freight management; insurance, policies.
Finance for overseas trade: lines of credit, loans, forfaiting, factoring; budgets, budgetary control.
? Overseas sales and promotion: communication, advertising, publicity, e-commerce, social media, websites.
Import business: consumer research, selecting the right products, negotiating with suppliers, incoterms.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
18
International Career Development and Progress Diploma Programs
Ibrahim Abdul Sillah
wrote from Sierra Leone:
“My CIC Diploma gained me
employment with a large company
as Stores Controller with 50
Warehouse personnel. I then gained
even better employment in the United Nations. I
thank CIC for the wonderful promotions.”
Tarataake Angiraoi
wrote from Kiribati:
“Thank you CIC for the training I did
with you. My Diploma was the major
factor behind my achievements, I
have made it to the very top position
in the Kiribati Broadcasting & Publications Authority
as Chief Executive Offcer.”
Diploma in Mass Media & Communication
Introduction: This Program provides a good understanding of how media
work and operate, and how to use them for the prosperity of businesses.
It teaches how to effectively communicate with prospective and existing
customers and overcome competition, how media and communications affect
modern life, and how businesses, governments and individuals communicate.
This Program is valuable training for careers including in television, radio, media, journalism, marketing,
advertising, public relations and communication, and for all managers and business people.
Major Topics Covered in this Diploma Program include:
? Media professionals and the politics of representation: stars, personalities and celebrities. Dominant
practices and forms of reality media: reality, truth, freedom, ethics and responsibilities in the media.
? Media businesses in the digital age. Methods and techniques of mass communication. Regulation
and public policy. The impact of social media and global media; global media production.
? Producing audiences, activities of media professionals, propaganda and manipulation, media effects,
moral panics, from ‘effects’ to infuence. Researching audiences; identifying audience activity.
? Media and power, conceptualisation, ideology; discourse, power in communication, global news.
Mass society, mass media and social change; theories of mass society, who the “masses” are.
? Making media: writing, still images, web design, moving images, animation, game design, audio
production; imagining, planning, telling, imaging, designing, editing, theorising. Documentaries.
? The ‘consumer society’, consumerism, advertising, culture. Branding, identity and consumption.
National and global marketing; advertising in the digital age. The future of advertising and marketing.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Logistics, Supply Chain & Transport Management
Introduction: This Program provides a thorough understanding of logistics
and supply chain management. It covers planning, organizing and controlling
logistics activities, how to develop competitive strategies and make good
decisions to ensure products are available at the right time and place, in the
right condition, proftably and cost-effectively, and how to manage transport.
The Program is for anyone involved in logistics, or who desires a good job in logistics or related felds
like supply, transport, distribution, materials management, procurement, warehousing and stores.
Major Topics Covered in this Diploma Program include:
? Management of logistics and the supply chain; the processes and activity mix; customer expectations.
Business frms and added value, aims; relationship to marketing, production and inventory; transport.
? Logistics and supply chain strategy, corporate strategy, planning levels and areas, tactical decisions.
Implementing strategy, channel strategies; their characteristics, measuring performance and costs.
? LSC products, characteristics and effects on pricing and packaging; effect of the product life cycle.
Elements and goals of customer service; its importance, complaints; the order cycle time, priorities.
? Logistics and sales and customer relations; optimum service level; service variability and constraints.
Order processing: defnition, administering, processing, flling, time and other factors, status reports.
? Logistics information and management systems; orders, warehouse management; functions, databases.
Rail, air, truck, water transport; their characteristics; decision strategies; intermodal services, agencies.
? Transport selection and appraisal, transport costs: variable and fxed, rate profles; private carriers.
Transport decisions, competition; vehicle routing and scheduling, freight consolidation, documentation.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
19
International Career Development and Progress Diploma Programs
Cyrus Sebit Hillary
wrote from South Sudan:
“Many thanks to CIC for giving me
knowledge of management. After
gaining the CIC Diploma I was
appointed Manager in the Ministry of
Finance and my salary was raised by 50%. CIC
is the Master Key for a Better Life!”
Julia Fuehrer
wrote from Germany:
“I have been searching for a job
and now have a very lucrative job
because of my CIC study and the
practical Program. Thank you for
caring about my problems and coming up with a
solution so quickly, and for your efforts.”
Diploma in Offce Management & Administration
Introduction: This very practical Program provides expert training on the
duties of modern offce managers and administrators and how to effciently
ensure the smooth running of the enterprise. It teaches how to manage,
train, supervise and control personnel, equipment, computer systems,
communications, the reception, arrange the offce layout, and much more.
This Program is ideal for anybody working in or seeking promotion to higher levels in an offce or
work environment, or who wants a job in an offce or department, or who needs to manage effectively.
Major Topics Covered in this Diploma Program include:
? The functions of the offce; duties and responsibilities of managers/administrators; range of activities.
Organisational structures, organisation charts, technical/human management; objectives and policy.
? Offce location, centralised and decentralised, layout, design, environmental features: heating/cooling,
lighting, ventilation, cloakrooms; furniture, furnishings, decor. Accident prevention, noise reduction.
? Offce machines and equipment, copiers, computer systems, networks, databases, email, security,
word processing, desk top publishing, fling systems. Business letters, memoranda, reports: features.
? Recruiting, job analysis, employee specifcation, interviewing, inducting, training, motivating,
supervising, controlling, grading, ranking, remunerating, counselling. Trade unions. O & M studies.
? Communication, preparation, telecommunications, incoming and outgoing mail, meetings, agendas,
minutes, conferences. The reception, receptionists. Business forms, documents, design, codes.
? Financial matters, principles of accounting: cashiering, bank accounts, budgets, budgetary control.
Employee development, promotion. Computerisation: needs analysis, specifcation; data security.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Modern Management & Administration
Introduction: This Program is designed to produce professional modern
managers with the training and ability to guide others: to plan, organise,
direct, co-ordinate and control their activities so that objectives are achieved
in an effcient and economical manner. It teaches how to manage people,
departments and organizations, guide teams and provide positive leadership.
This Program provides men and women with the potential for good employment, advancement and
development in any career which requires managerial or administrative knowledge, skills and ability.
Major Topics Covered in this Diploma Program include:
? The meaning, functions and purpose of modern management; managers and subordinates, maintaining
good relations, communicating, team building, supervising workgroups; quality, standards, culture.
? Responsibilities and obligations of management and staff; seniority, authority; customers, community.
Structural organisation of businesses, organisation charts, delegation, workgroups, spans of control.
? Effective communication, oral, unspoken, written, email; vertical, horizontal, two-way communication,
removing barriers, external sources of communications. Technical and human management.
? Strategy and planning: short-term and long-term, forecasting, setting standards; budgets, budgeting
and budgetary control; the business environment, O & M studies. Leadership styles and theories.
? Manpower planning, specialisation, recruiting, selecting, inducting, training, remunerating, controlling
personnel; employee counselling. Management styles, teams, goals. Motivational theory, theorists.
? Industrial relations: trade unions, staff associations, joint consultation, collective bargaining, personnel
policy, remuneration policy. Health & safety, counselling. Manager and employee development.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
20
International Career Development and Progress Diploma Programs
Sifso Mahlalela
wrote from Swaziland:
“Since I studied Organization and
HR Management with CIC I have
seen a huge difference in my job as I
am now applying what I have learned
to my work. With my successes and praises I am
now confdent of my future.”
Audrey Kaenau Salhi
wrote from the Solomon Islands:
“Thanks to CIC studies I was
promoted from Secretary to
Registrar of the High Court, then to
Executive Personal Secretary to the
Chief Justice of the Solomon Islands - those are
big jumps in promotion for me!”
Diploma in Professional English (for Everyday & Business Use)
Introduction: This Program teaches the professional use and understanding
of English to a high level, in social, business and workplace situations. It
covers a wide range of topics important in speaking, reading and writing
good English of an advanced standard. It provides technical and practical
knowledge, self confdence, and will gain the respect of customers and clients.
This Program is for men and women who need to read, write and use professional English in business,
management and socially, and to show employers they have the education needed for promotion.
Major Topics Covered in this Diploma Program include:
? Punctuation marks to make writing clear and easy to understand; improving vocabulary, prefxes,
suffxes, spellings and meanings of English words, dictionaries. Types of punctuation and their uses.
? Forming complete and sensible sentences: positive and negative statements, questions, commands;
building paragraphs. Sentence parts: subjects, predicates, order. 1st, 2nd, 3rd person. Names, numbers.
? The parts of speech: nouns, pronouns, verbs, adverbs, adjectives, conjunctions, prepositions, gender,
subjective, objective, articles; verb tenses; making writing varied and interesting, descriptions, context.
? Avoiding problems with commonly confused English words, using an English-English dictionary to
increase understanding and variety. Distinguishing between words. Complements, transitive verbs.
? Developing a good writing style. Comprehension. Writing social and private letters: enquiries and
complaints, writing replies. Written and spoken English compared, direct, indirect. Similes, metaphors.
? Introduction to business letter writing: planning, drafting, features, layouts, objectives, tones, style,
references, post scripts; letters about sales, employment, accounts; passages, paragraphs, clarity.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Organisational Behaviour
Introduction: This Program explains about the behaviour of people in
organizations and provides the knowledge needed to be a successful and
effective supervisor, motivator, leader and manager. It covers the effects of
policies, instructions, leadership, motivation, technology and social changes,
and how to take the best choices and actions to successfully manage people.
This Program is for supervisors, junior, middle and senior management and directors and business
owners, and for anyone needing professionalism and career development in any area of management.
Major Topics Covered in this Diploma Program include:
? Organizations and the environment, organisational goals, aims, objectives; decision-making.
Perception, stereotypes, anthropology, sociology, attitudes, values, beliefs, learning, development.
? Motivational features, requirements, processes, theories; job design, frustration at work, performance.
Personality, traits, qualities; role behaviour and activities; selection, testing and assessment, stress.
? Communication: one-way, two-way, vertical; channels, barriers, blockages; agendas, assertiveness.
Infuence, authority and its misuse; sources of power, relationship types; control mechanisms, delegation.
? Leadership and management functions, styles, factors, traits and complexities; models and theories.
Teams and groups: purpose, creation, development and behaviour; high-performance teams.
? Confict: sources and symptoms, confict resolution. Realpolitik, favouritism, bullying, trust, confdence.
Ethics, responsibility and obligations in relationships; stakeholders; pressures and infuences of culture.
? Technology: production, expertise, alienation. Change management: drivers, factors, processes.
Organisation structures and design, centralisation, decentralisation; organic structures, bureaucracy.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
21
International Career Development and Progress Diploma Programs
Milan Simacek
wrote from Czech Republic:
“I was offered a prestigious job by
the President of the Czech Republic
to join the government in the State
administrative position of Chief of the
Cabinet, which I accepted. Thanks to CIC for this
outstanding achievement.”
Diploma in Public Administration
Introduction: This Program explains the role of public administration in
government and public offce. It covers the organisation of government
departments and agencies, the management of public programmes, policy
implementation, behaviour and responsibilities of civil servants and offcials,
government decision making, policy development and the analysis of them.
The Program is for men and women aiming for employment or advancement in the public or civil
service, local government, and administration, and who need to professionally conduct their duties.
Major Topics Covered in this Diploma Program include:
? The nature and roles of public administration in the world of changing public expectations. Public
administration in the implementation of government policy and its effect on the daily lives of citizens.
? The institutional setting of public administration: organisational structures, central government. The
public sector, the environment, “green” policies, gauging their impact and outcomes, implementation.
? The civil or public service: public administrators, duties and responsibilities, behaviour towards the
public. Traditional roles, recent changes, the modern civil or public service; economy, effciency, equity.
? Human resource management: recruitment, training, remuneration, supervision and control, promotion
- vertical and horizontal - in public administration. Integration and continuity, the effects of change.
? Structure and functions of local administration; duties and responsibilities of local administration offcials,
local government service, bureaucracies; elected and employed offcials, central government control.
? Financing the public sector, allocating resources for central and local administration, budgets and
budgetary control, fnancial control, audits. Independent public bodies. Health and voluntary agencies.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Patrick Desmond Vosloo
wrote from South Africa:
“I am a South African who gained a
CIC Diploma in Project Management
and I am now the Chief Field
Engineer in charge of projects and
developments in building, electrics, plumbing and
construction.”
Diploma in Project Management
Introduction: This Program provides practical understanding and knowledge
of how to successfully manage a project from start to completion. It explains
the principles and techniques of project ideas and methods, and teaches
a professional approach to project management. It teaches the careful
organization, planning and control needed for projects or events of any size.
This Program is of great value to managers, executives and entrepreneurs currently or aiming
to be involved in project management, and is essential for career success in this respected feld.
Major Topics Covered in this Diploma Program include:
? Project management, managers, people involved; project objectives; the time/cost/quality relationship.
Customer project specifcations; design, production, development; contractors; project checklists.
? Project organization: matrix, functional, hybrid; project teams, support, cooperation, communication.
Analysing and planning project tasks, work breakdown, designing work code systems; big projects.
? Project costs: fxed, variable, direct, indirect, accuracy; estimating, costing format, proft vulnerability.
Project planning; bar charts, critical path networks, diagrams, milestones, resource constraints, timescales.
? Resource scheduling, computer systems and network analysis; monitoring projects; reports, risks.
Project implementation, authority, design standards, control schedules, actually getting started.
? Specifying requirements, purchasing and supplier selection; orders, documents, shipping, quality.
Cost management and budgets; materials, equipment, services; performance analysis, proftability.
? Changes during projects, agreeing and authorizing changes, design freeze, emergency changes.
Managing progress, schedule updates, control systems, corrections; fnishing projects and closure.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
22
International Career Development and Progress Diploma Programs
Brown Saranji
wrote from Angola:
“After completing my International
Purchasing Diploma with CIC I
got a great job with an Oil and Gas
Company as a buyer and access to
my Bachelor of Business Administration with
Atlantic International University in the USA.”
Atef Hekmat Aref
wrote from Saudi Arabia:
“Gaining my CIC Marketing Diploma
was a great point in my life. Its
distinguished reputation got me
promoted to offcer and my salary was
doubled. Studying with CIC you get something of
higher value than money.”
Diploma in Sales Management & Marketing
Introduction: This Program provides training for success in the vital felds
of sales and marketing. It gives detailed, practical knowledge about selling
and sales, markets, research, distribution, marketing strategies, advertising,
publicity, pricing and more. It also covers sales and marketing management
tasks of recruiting, motivating planning, controlling and organising staff.
The Program is a route to good sales and marketing posts, and is essential for business people,
entrepreneurs and managers, and anyone involved in sales, marketing or dealing with customers.
Major Topics Covered in this Diploma Program include:
? Principles of salesmanship, internal and commercial travelling; methods of selling, creating interest,
transactions, demonstrations. Consumers, commercial and corporate buyers. Ongoing sales, leads.
? Principles of management: recruiting, training, remunerating, controlling and motivating sales
personnel; travelling salesmen; building sales teams, sales targets, sales areas: organisation, control.
? Market research: consumer research, market surveys, advertising research, test marketing, sales
forecasting, segmentation, brands, psychology; planning, budgeting, budgetary control, variances.
? Channels of distribution; wholesale, retail, franchise. Credit terms, limits, control; discounts: trade,
quantity. Sales forecasting, planning, product life cycle (PLC). Pricing strategy, factors, objectives.
? Direct and indirect advertising and publicity, media, sales promotion; sales literature, direct marketing,
public relations. The Internet: a marketing and sales tool; website design, social media, viral marketing.
? The sales offce, records, graphs, statistics, collection and analysis of data, computerised sales data.
Export selling, international marketing, customs duties, researching overseas markets, expansion.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Purchasing & Resourcing (Procurement) Management
Introduction: This practical Program explains the responsibilities and duties
of professional buyers and teaches the skills and knowledge needed by a
good purchasing and resourcing manager. It covers purchasing policy, quality,
supplier relationships and negotiations, personnel and planning issues in
purchasing management, and competitiveness and business proftability.
This Program is valuable for careers in purchasing, resourcing, buying and quality management,
whether as a job-seeker, looking for promotion, or needing to gain managerial purchasing knowledge.
Major Topics Covered in this Diploma Program include:
? Purchasing objectives and strategy: purchasing policy formulation, implementation, evaluation and
control; strategic options, logistics; just-in-time manufacture and purchasing; distribution channels.
? Purchasing organisation: centralisation and decentralisation; purchasing in the management hierarchy;
job structures, analysis and specifcations, co-ordination; total quality management, partnerships.
? Purchasing procedures, documentation, records, control systems. Information technology: effects on
purchasing and supply, database facilities, statistics; master production schedules; supplier appraisal.
? Human resource in the supply chain: planning, recruitment, training and development, supervision,
control; management styles and leadership, motivation, employee relations, discipline, task/relationship.
? Sourcing; matching supply with demand, production, materials requirement planning; specifying
and assuring quality of supplies; quality control; controlling prices, costs and quality; relationships.
? Potential suppliers, stages in negotiations, bargaining, win-win; support tools: tendering, forecasting,
costing; quality management, techniques; buying power, purchasing research, performance, ethics.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
23
International Career Development and Progress Diploma Programs
Luate James Freza
wrote from South Sudan:
“Immediately after I enrolled with
CIC for Stores Management I was
able to secure a great job with the
United Nations with a good salary
working in Inventory Management. I will enrol for
Management and Logistics next.”
Brenda Murray
wrote from Scotland:
“I very much enjoyed studying the
Program, and with my Diploma I
succeeded in gaining promotion from
personal assistant to a managerial
position with good benefts. Many thanks for your
support and for my success!”
Stores Management & Stock (Inventory) Control
Introduction: This Program produces professional stores staff and managers.
Effcient stores management and organisation can greatly affect an enterprise’s
success, help save money, retain customers and maintain continuous
operations and production. It teaches how to manage stores, stockyards
and inventory; and organise, train, supervise and control stores personnel.
This Program is for anyone seeking a good job or promotion in stores, stock and inventory
management, and for business people needing knowledge to manage inventory professionally.
Major Topics Covered in this Diploma Program include:
? The stores function and activities, effciency; principles of management: recruiting, training, controlling,
motivating stores personnel; attributes looked for in staff. Health and safety, accident prevention.
? Storehouse buildings, location, design, layout, foors, entrances, planning, heating, effciency, sub-
stores, maintenance. Stockyards: materials, location, design, layout, through-fow, access, protection.
? Manual and powered stores equipment, materials handling; storage, measuring and general stores
equipment; order picking, packaging, damages, pallets, racks. Protective clothing, safety equipment.
? Protection of stock against loss and damage, causes of spoilage, storehouse and stockyard security,
keys, prevention of theft and pilfering, fre prevention, fre drills and equipment. Ordering stock items.
? Stock items, inventory identifcation, codes, coding systems. Stock records: contents, uses, accuracy,
statistics and reports; the stores offce. Procedures for stock receipts and issues; packing, despatch.
? Setting stock levels, reorder levels, factors; costs, ABC, EOQ; stocktaking, spot checks, stock valuation,
inspections; obsolete and obsolescent stock, disposals. Documentation, data safety, backups.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Diploma in Supervisory Management
Introduction: This Program provides a thorough, practical introduction
on how to effectively manage subordinates, groups and teams, and how to
become a good manager, foreman, supervisor or administrator. It teaches skills
and techniques which are easy to understand and apply, and provides the
foundation for higher studies and work in management, supervision and HR.
This Program is ideal for people seeking successful careers in supervision, who need key management
skills, or who are aiming for promotion to higher supervisory posts, and for progress to higher studies.
Major Topics Covered in this Diploma Program include:
? Human and material resources, management activity, employers and employees, work and pay.
The workforce, training, goals, teamwork, supervising, leading, planning, forecasting, organising.
? Motivation and motivating, relationships, commitment; control, standards, performance. Management
responsibility to the organization and to subordinates. Companies and businesses. Health and safety.
? Authority, the delegation process, monitoring performance, decision-making by managers and staff.
Business organisation, division of labour, workgroups, work structures; line, function, staff; charts.
? Communication: two-way, motivation and benefts, lines; horizontal and vertical; oral, written, unspoken.
HR activity, internal and external recruitment; job analysis, job applications, selection, appointment.
? Induction, introduction to the workplace, the work environment, job training, employee development.
Employee counselling, disciplinary action, equal opportunity policy, trade unions, staff associations.
? Job satisfaction, job evaluation, grading, ranking, design, rotation, enlargement. Stress and harassment.
Resignations, dismissal, retirement; time management, preparing for promotion, authority, leadership.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
24
International Career Development and Progress Diploma Programs
Diploma in Supply Chain Strategy & Organisation
Introduction: This Program teaches how to organise and manage the supply
chain, and its strategic role to generate sales, enter new markets, increase
market-share, reduce costs and ensure customer satisfaction. It covers vital
supply chain functions including forecasting, inventory, storage, scheduling,
supply networks and facility location. (We advise study of the Logistics Program frst.)
This Program is for anyone involved in, or aiming for a career or promotion in the wide range of supply
chain jobs and roles, including warehousing, distribution, materials handling, inventory and more.
Major Topics Covered in this Diploma Program include:
? Forecasting supply chain requirements, methods and techniques, prediction problems, collaborative
forecasting, fexibility and quick response. Variations in demand, lead times, prices and costs; trends.
? Inventory control and policy decisions, inventory location points; fows of goods and services; inventory
appraisal, types of inventory, objectives of holding inventory, pull and push inventory systems, MRP.
? Pipeline inventories, aggregate control, supply-driven inventory control, virtual inventories. Purchasing
and supply scheduling, storage and handling systems, costs. Deciding policy. Mathematical models.
? Site selection, planning, design and operational needs, materials handling, systems design. Location
strategy and decisions, single and multiple facilities location, factories, dynamic warehouse location.
? Network planning and product fows: data sources and checklists, logistics research, tools for analysis.
Facility costs, capacity; confguration of networks, benchmarking, channel design, monitoring effciency.
? Supply chain organisation and control: choices, orientation, positioning, inter-functional and inter-
organization management, control process framework, data measurement. Integrated supply planning.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
Mohammed Morally
wrote from Egypt:
“Thank you for your support and
encouragement through my Supply
Chain studies. My qualifcation has
enhanced my career and gained me
better employment. I am continuing on to higher
studies in this feld with CIC.”
Dzane Joseph Asangama
wrote from Austria:
“I thank CIC for the excellent
knowledge and training given in
Tourism & Travel Management, it
really helped my career, and because
of it I was admitted to the Institute of Tourism
Management in Austria.”
Diploma in Tourism & Travel Management
Introduction: This Program creates professionals in tourism and travel
organisation and management. It teaches about the tourism industry, its
earnings and importance; how to beneft from, develop, plan and control
tourism, and how to “sell” and market tourism. It covers management of travel
agencies and tourism businesses, satisfying customers and travel motives.
This Program is for anyone employed in or aiming to work in the tourism industry or related jobs,
whether private or government run, and who deals with travel, visitors, transport, attractions and more.
Major Topics Covered in this Diploma Program include:
? Defnitions of tourism, motivations for travel, the tourism industry: structure, organisation, products,
services; national and international importance of tourism, infrastructure, effects on balance of trade.
? Economic and social consequences: income from tourism, the income multiplier, developing tourism,
investment sources. Reasons for government involvement, actions, safety and security of tourists.
? Measurement of tourism, statistics: arrivals, expenditure, uses; tourist behavioural patterns, trends.
The hospitality industry, hotels, accommodation, restaurants, functions, entertainment and activities.
? Tourism markets: leisure, business travel, VFR travel, cultural, educational, health travel; destinations,
locations, attractions. Transport, carriers: air, rail, road, water. Environmental protection, sustainability.
? Tour operators, types and standards of accommodation, rating, catering; economics of tour operation.
Reservations systems, booking forms, itineraries, fares, tickets. Inclusive tours and package tours.
? Public and private tourism marketing. Advertising, brochures, displays, websites, social media and
design. Promotional campaigns, objectives, targeting, competition, communication. Travel insurance.
? Level 4 ?Managerial & supervisory level ?Competence & knowledge in professional work activity.
? Study progression available includes Honours Group Diploma, Baccalaureate and EBA Programmes.
25
Comments & Testimonials from CIC Members Worldwide
Ngo Malabo Antoinette from Cameroon wrote from England:
“Presently I am at the MBA preparatory class at Coventry University in England in the
Department of Accounting & Finance Studies. This is thanks to my Higher Diploma on
Accounting & Finance which I gained from Cambridge International College.”
Buba Jatta wrote from The Gambia:
“As a result of your effective methods of teaching, excellent manuals and internationally
recognized Diplomas, I gained admission to university to pursue a BSc in Management.
I also work as federation sponsor relations offcer because of your excellent training.”
Boniface Rwigemera wrote from Rwanda:
“I completed Business Management and Business Finance which resulted in promotion
to Director and a great salary increase. I was accepted then for MBA with Karnataka
University. I prefer fexibility without sacrifcing quality and only CIC does this the best.”
Moses Olima Tiang from Kenya wrote from The Netherlands:
“CIC Programmes are focused and tailor-made to the current dynamic business world.
The CIC Honours Diploma and EBA gained me promotion to Senior Accountant and a
Scholarship to Maastricht School of Management (Netherlands) for MBA in Finance.”
Alex Ojok wrote from South Sudan:
“I thank CIC for making my future brighter! I have been admitted to Amity University for
a Bachelors in IT, due to your enriched Diploma in Computers and IT. Further, I was
promoted to Senior Management in my organisation and my salary has been raised.”
Theophilus Owusu Ansah from Ghana wrote from England:
“I am delighted to tell you that I have been admitted to University of Liverpool to pursue
MSc in Accounting and Finance. The springboard for this remarkable achievement
was my study of your enriched Honours Diploma in Accounting & Finance programme.”
Yorine Inove wrote from Papua New Guinea:
“I thank the CIC team for your very careful and easy to understand training materials.
They helped me a lot at work, especially in Cost Accounting & Bookkeeping. I also
gained entry to an Accountancy degree in one of the biggest Universities in my country.”
Joram Kagina Ngurube wrote from Tanzania:
“It is an honour for me as my CIC certifcate is recognized by reputable international
organizations and I have been invited to conferences at national and global levels. Also
several universities accepted my qualifcation to take up postgraduate studies.”
Mayen Riakbai Mayen Simon wrote from the USA:
“Your study and training opened up my way forward. I have been accepted by Atlantic
International University to pursue a Bachelor Degree in Business. The Diplomas in
Computers & IT and Supply Chain Management gave me great credit. God bless CIC.”
Alex Kamwanga Ciyombo from Namibia wrote from Canada:
“I completed my CIC Honours Diploma in HR when I was in Namibia. Now I have been
admitted to complete Bachelor of Commerce (HR Management) at Thompson Rivers
University in Canada, and the University has granted some credits toward my degree.”
Spencer Noal from Vanuatu wrote from Australia:
“I was offered a scholarship by the Vanuatu government because I had a Diploma at
Cambridge. That gave me a lot of back up for the approval of my scholarship. I have
to take time to thank the College for their support without which I would not get this far.”
Grace Chikondi Dinala wrote from Malawi:
“Training from CIC helped me to get promotion to Programme Assistant in an international
Project in Sierra Leone and then entry to a Masters Degree in Sustainable Development
- I got a scholarship from the United Nations as a result of my output and your studies.”
CIC Programs are primarily designed for career success and development, but they also
provide a cost-efective route to further studies at many institutions around the world:
26
Honours Group Diploma Programmes
Kourossangama Esther
wrote from Burkina Faso:
“I am amazed how the Honours
(HND) programme has transformed
my way of thinking. Knowledge
in purchasing, stores logistics and
management has really enlightened me about the
logistics business. I’m very grateful.”
Sibtain Haider Rizvi
wrote from Qatar:
“My sincere thanks to CIC for
offering such a fabulous and
professional course on Materials
Management which has enhanced
my knowledge and understanding, and helped my
career advancement enormously.”
Donna Shilunga
wrote from Namibia:
“I give a big thank you to CIC. My
Honours Diploma in Executive
Assistance put the biggest smile on
my face as I got a good job in one of
the biggest companies in my country as a private
secretary. Thank God for CIC!”
Okome Audrey Djena
wrote from Gabon:
“Studying an Honours Diploma with
CIC greatly enhanced my skills and
knowledge. My sincere thanks for
the programme. I feel fully equipped
to enter the job market, my dream is now reality.
Now I wish to pursue the Baccalaureate.”
HONOURS GROUP DIPLOMAS
are awarded on various ‘specialist’ felds
Introduction: The Honours Group Diploma programme is
designed so that Members can choose a ‘group’ of Specialist
Subjects, as well as studying and gaining theoretical and
practical knowledge on management and administration,
leadership, motivation, strategy and other important topics.
This Programme is for men and women ambitious to gain
valuable skills, abilities, knowledge and competencies to
enable them to achieve good posts, respect and promotions
to managerial levels in any type of enterprise; private or public;
industrial, trading or service-based; local, national or international.
? An Honours Group Diploma indicates that its holder has the competence, understanding and
potential to become a successful senior manager, administrator or executive in his or her chosen
career in industry, management, business, public service or other area; and it provides its holder
with the confdence of knowing that he or she has proved capable of studying successfully at high
level over a wide range of related areas, including advanced management theory and practice.
? The International Honours Group Diploma programme requires that the appropriate 4 Core
Subjects are completed. The Honours Group Diploma Programme enables a Member to gain
FIVE Diplomas: one Diploma for each of the 4 individual Subjects (when the Examination for each
one is passed); and the Honours Group Diploma when all 4 Subjects are successfully completed.
? An Honours Group Diploma is a level 5 award - the same as HND and equivalent levels.
? An Honours Group Diploma demonstrates knowledge and ability in a group of related specialist
subjects as well as of advanced managerial, business and administrative areas; this provides
very wide and varied options and far-ranging opportunities for career advancement.
? The holder of a CIC Honours Group Diploma may proceed to higher levels of study including
to undergraduate (Bachelor and frst degree) and graduate (MBA and Masters) levels, including
CIC’s Baccalaureate, Executive Business Administration (EBA), Mastery of Management Graduate
Diplomas and AMBA programmes. An Honours Group Diploma holder will usually gain automatic
acceptance to CIC’s Baccalaureate, EBA and AMBA programmes with Study Exemption.
27
Honours Group Diploma Programmes
CIC International Honours Group Diplomas
The 4 Core Subjects to study for an Honours Group Diploma are the compulsory Subject of
Advanced Management & Administration Theory & Practice - PLUS three further Subjects from
the appropriate ‘specialisation’ group as listed below.
Honours Group Diploma on ADMINISTRATIVE MANAGEMENT:
? Offce Management & Administration ? Computers & IT in Business & Management
and ONE of:-
? Public Administration OR Communication in Business & Management OR Insurance
Honours Group Diploma on BANKING, FINANCE & MANAGEMENT:
? Business Management & Administration ? Banking
? Financial Management
Honours Group Diploma on BUSINESS ACCOUNTING & FINANCE:
? Accounting & Finance in Business & Management
and ONE of:-
? Business Bookkeeping & Accounts OR Cost Accounting
and ONE of:-
? Business Economics & Commerce OR Financial Management
Honours Group Diploma on BUSINESS ADMINISTRATION:
? Business Management & Administration ? Business Economics & Commerce
and ONE of:-
? Advertising & Public Relations OR International Business & Trade
Honours Group Diploma on BUSINESS DEVELOPMENT:
? Business Organisation & Management ? Business Management & Administration
and ONE of:-
? International Business & Trade OR Commercial Practice & Law
Honours Group Diploma on EXECUTIVE ASSISTANCE:
? Administrative/Personal Assistant/Secretarial Duties
? Offce Management & Administration ? Business English & Letter Writing
Honours Group Diploma on HOSPITALITy MANAGEMENT:
? Hotel Operations & Management ? Tourism & Travel Management
and ONE of:-
? Business Management & Administration OR Event Management Strategy & Planning
Honours Group Diploma on HUMAN RESOURCE ADMINISTRATION:
? Human Resource/Personnel Management
and TWO of:-
? Modern Management & Administration OR Organisational Behaviour
OR Employee Development OR Health & Safety in the Workplace
Honours Group Diploma on MANAGEMENT & ADMINISTRATION:
? Modern Management & Administration ? Business Management & Administration
and ONE of:-
? Leadership & Team Management OR Public Administration OR Project Management
Honours Group Diploma on MATERIALS MANAGEMENT:
? Stores Management & Stock Control ? Purchasing & Resourcing Management
? Logistics, Supply Chain & Transport Management
Honours Group Diploma on MARKETING ADMINISTRATION:
? Sales Management & Marketing ? Advertising & Public Relations
and ONE of:-
? Mass Media & Communication OR Global Marketing Management
(Note, other combinations of qualifying Core Programs might be accepted on special request to the College).
28
BACCALAUREATE PROGRAMME
IN BUSINESS ADMINISTRATION
Introduction: Cambridge International College offers a
popular 2-year Baccalaureate in Business Administration
Study Programme with a range of Specialisations. Such study
and training is essential for management success in today’s
competitive world of international trade and global business, and
provides a wide-range of key knowledge and understanding.
This professional Programme is designed by leading
professionals for ambitious men and women seeking the
high-level skills and competencies vital for the development
of successful careers in business, commerce, fnance,
management, marketing, human resource, logistics and
administration, in commercial, industrial and government posts.
? Each of the two ‘Study Years’ of this professional Business Administration Programme comprises
four Core Subjects. The four Subjects studied in ‘Study Year One’ are the same (mandatory) for all
Specialisations; the four ‘Study Year Two’ Subjects focus on the Specialisation or Major selected.
? The high-quality Study Materials compiled by experts ensure the acquisition of wide-ranging
knowledge to help accelerate career development. CIC’s Baccalaureate Programme increases
depth of knowledge and understanding, evaluation and analytical skills, and demonstrates high
level ability, confdence in job roles, and competence to hold signifcant management responsibility.
? The Programme also takes account of present qualifcations and work experience so that suitably
qualifed applicants might be granted Study Exemption from one or more of the Core Subjects.
? The Baccalaureate Programme is an award at level 5+ equivalent to foundation and associate
degrees and qualifcations of similar levels.
? A Baccalaureate award demonstrates signifcant knowledge and ability in business, management
and administration, in leadership, strategic management and other important subjects, as well
as high-level knowledge in the specialist feld studied; this provides very wide and varied high-
level opportunities for career advancement in management and high-level administrative posts.
? The holder of a CIC Baccalaureate may proceed to higher levels of study including to
undergraduate (Bachelor and frst degree) and graduate (MBA and Masters) levels, including
to CIC’s EBA and AMBA Programmes, and will usually gain automatic acceptance with Study
Exemptions; and a range of CIC Mastery of Management Graduate Diplomas are available for
further high-level specialisation, additional knowledge and graduate-level qualifcations.
Baccalaureate in Business Administration Programme
Ali Al Attas Mohammed
wrote from Egypt:
“The Baccalaureate in Business
Administration lead me to success.
I was an offce worker for four
years, but after graduating from CIC
I was promoted to Executive Manager. I highly
recommend CIC to enrich management skills.”
Katongo Chalabesa
wrote from Zambia:
“With my Baccalaureate I have
been promoted three times: clerk
to Project Planner, then to Central
Planner, then to Contracts Supervisor
(controlling the whole department). I owe all this
great success to CIC.”
Rola Fayyad Abu-Qerayyan
wrote from Jordan:
“Studying with CIC greatly
enhanced my management skills
and knowledge and the subjects
were very benefcial for my career.
Studying was quite diffcult due to timing but the
excellent Programme overcame that issue.”
Eusebio Rodriguez Ocha
wrote from Equatorial Guinea:
“My dream has come true! I am
now Coordinator in the Facilities
Department of Exxonmobile. With
the award from your distinguished
College, job opportunities and promotions were
given to me by my employer.”
29
Baccalaureate in Business Administration Programme
CORE SUBJECTS OF THE BACCALAUREATE IN BUSINESS ADMINISTRATION
CORE Subjects studied in ‘STUDy yEAR ONE’ (common to all Specialisations/Majors)
are:
1. Business Theory & Commercial Practice 2. Business English & Communication
3. Management & Administration of People 4. Advanced Management Theory & Practice
CORE Subjects studied in ‘STUDy yEAR TWO’ of the Programme are:
Specialisation/Major in BUSINESS ADMINISTRATION (BBA)
5. Business Economics & Commerce 6. Sales & Marketing Administration
7. Business Finance & Accounting 8. Advertising & Public Relations
Specialisation/Major in COMMERCE & ADMINISTRATION (BCA)
5. Business Economics & Commerce 6. International Business & Trade
7. Business Finance & Accounting 8. Project Management
Specialisation/Major in ENGLISH & ADMINISTRATION (BEA)
5. Professional & Social English 6. Business English & Letter Writing
7. Advanced English Language 8. Advanced Communication
Specialisation/Major in FINANCIAL ADMINISTRATION (BFA)
5. Business Economics & Commerce 6. Business Finance & Accounting
7. Cost Accounting 8. Financial Management
Specialisation/Major in HOSPITALITy ADMINISTRATION (BSA)
5. Hotel Operations & Management 6. Tourism & Travel Management
7. Event Management Planning & Strategy 8. Event Management Operations
Specialisation/Major in HUMAN RESOURCE ADMINISTRATION (BHA)
5. Human Resource/Personnel Management 6. Organisational Behaviour
7. Leadership & Team Management 8. Employee Development
Specialisation/Major in MANAGEMENT & ADMINISTRATION (BAA)
5. Administrative Management 6. Project Management
7. Human Resource/Personnel Management 8. Leadership & Team Management
Specialisation/Major in MARKETING ADMINISTRATION (BMA)
5. Sales & Marketing Administration 6. Advertising & Public Relations
7. International Business & Trade 8. Global Marketing Management
Specialisation/Major in MATERIALS & LOGISTICS ADMINISTRATION (BLA)
5. Stores Management & Stock Control 6. Purchasing & Supply Management
7. Project Management 8. Logistics & Supply Chain Management
Specialisation/Major in PROJECT ADMINISTRATION (BPA)
5. Business Finance & Accounting 6. Purchasing & Supply Management
7. Project Management 8. Project Leadership
(Note, it may be possible to offer other Specialisations/Majors on special request to the College.)
30
EXECUTIVE BUSINESS ADMINISTRATION
(EBA) PROGRAMME
Introduction: Cambridge International College offers all
ambitious men and women a professional, enjoyable, fexible
3-year Executive Business Administration Programme.
This Programme is designed by experts to develop the high-
level skills and competencies vital in men and women seeking
successful careers in business, management, administration
and related specialisations, at senior and at executive levels.
The EBA is for men and women aiming to be successful and
effective leaders, executives and senior managers, and for
those seeking promotion to senior positions. Studying the EBA
will help achieve the goal of becoming a competent, effcient,
respected executive, business person, manager or administrator.
? The EBA Programme offers the study of a wide range of important, interesting, technical, practical,
and specialist subjects. The professionally-produced Study Materials prepared by leading experts
enable Members to learn rapidly and enjoyably. The EBA includes preparation of a Project to blend
the practical and theoretical knowledge gained, and to increase analytical ability. The Programme
will greatly improve skills and competencies and take knowledge and confdence to higher levels,
and offers an opportunity to specialise as well as gaining excellent business, management and
administration knowledge and an in-depth understanding of the modern business environment.
? An additional beneft is that Members gain a valuable award for each Study Year completed:
- on completion of the First Study Year an EBA First Year certifcate will be awarded;
- on completion of the Second Study Year an EBA Second Year certifcate will be awarded;
- and on completion of the three Study Years, CIC’s prestigious Executive Business
Administration Award (with a detailed grade sheet) will be awarded.
The awards for each ‘Study Year’ successfully completed provide proof to employers and others of
progress, of achievement, of commitment to improvement, of development and on-going success.
? The EBA is designed as a level 6 programme - bachelor and undergraduate degree level. Graduate
or MBA degree level study is usually next for anyone wishing to pursue further qualifcations,
such as CIC’s AMBA programme, or such courses with another education provider or university.
? The Programme is primarily designed for men and women already in employment, and who are
ambitious to expand and increase knowledge, ability and understanding, and to succeed at high
levels within their organisation. It will allow them to take their sections or departments (or own
businesses if they are business owners or entrepreneurs) to greater success and development.
? Men and women who complete the EBA are destined for executive-level, respected, well-paid
posts with high responsibility, carried out with technical, managerial and analytical professionalism.
Executive Business Administration Programme
Bakary Touray
wrote from The Gambia:
“I am happy to inform you that
because of the valuable CIC
certifcate, I am now holding a high
post of the Director of Population
Affairs. I thank God for the day when I read about
your College and decided to register.”
Abdul Shamrani
wrote from Kuwait:
“Since I began studying there has
been a continuous improvement
in the execution of my duties as
Finance Manager for a Company with
over 1,000 employees. Your fees are affordable
and I have recommended CIC highly.”
Dawit Birhane Mulaw
wrote from Ethiopia:
“I believe in the importance of
education and started with your
Diploma in Logistics, and then
Materials & Logistics Administration.
I now work for the United Nations with initiative,
passion and competence. CIC is ideal.”
Eunice Evans Mthunzi
wrote from Botswana:
“I really thank CIC for training
me. When I completed the great
CIC Commerce & Administration
programme I gained promotion
to Accountant General. Very soon I will
join you for MBA studies. Stay blessed!”
31
Executive Business Administration Programme
Core Subjects of Study on the EBA Programme
The First Year of the Executive Business Administration Programme is the same for all Specialisations:
The four Core Subjects of the First Study year:
1. Business Management and Organisation 2. Commercial Practice and Law
3. Management and Administration of People 4. Advanced Management & Administration
The Second and Third Study Years of the Executive Business Administration Specialisations are:
SPECIALISATION IN
ACCOUNTING ADMINISTRATION (BACA)
‘Study Year Two’:
5. Business Bookkeeping & Accounts
6. Business Finance & Accounting
7. Cost Accounting
8. Credit Management
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Accounting for Decision Makers
11. Organisation Environment
12. Project (and Key Accounting & Finance Concepts)
SPECIALISATION IN
ENGLISH & ADMINISTRATION (BEA)
‘Study Year Two’:
5. Professional & Social English
6. Business English & Letter Writing
7. Communication in Business & Management
8. Professional Communication Skills
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Advanced English Language
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN
BUSINESS ADMINISTRATION (BBA)
‘Study Year Two’:
5. Business Economics & Commerce
6. Sales & Marketing Administration
7. Business Finance & Accounting
8. Advertising & Public Relations
‘Study Year Three’:
9. Computers & IT in Business & Management
10. International Business & Trade
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN FINANCE
& INVESTMENT ADMINISTRATION (BFIA)
‘Study Year Two’:
5. Business Finance & Accounting
6. Financial Management
7. Asset Management
8. Business Economics & Commerce
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Accounting for Decision Makers
11. Organisation Environment
12. Project (and Key Accounting & Finance Concepts)
SPECIALISATION IN
COMMERCE & ADMINISTRATION (BCA)
‘Study Year Two’:
5. Business Economics & Commerce
6. Project Management
7. Business Finance & Accounting
8. International Business & Trade
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Economics & The Business Environment
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN HOSPITALITy
& EVENTS ADMINISTRATION (BHEA)
‘Study Year Two’:
5. Hotel Operations & Management
6. Tourism & Travel Management
7. Event Management: Strategy & Planning
8. Event Management: Operations & Logistics
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Hospitality Management
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN COMMUNICATION
& MEDIA ADMINISTRATION (BCMA)
‘Study Year Two’:
5. Communication in Business & Management
6. Business English & Communication
7. Advertising & Public Relations
8. Mass Media & Communication
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Professional Communication Skills
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN HUMAN RESOURCE
ADMINISTRATION (BHA)
‘Study Year Two’:
5. Human Resource/Personnel Management
6. Organisational Behaviour
7. Management of Health & Safety
8. Employee Development
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Strategic Human Resource Management
11. Organisation Environment
12. Project (and Key Human Resource Concepts)
32
Executive Business Administration Programme
SPECIALISATION IN
INSURANCE & ADMINISTRATION (BIA)
‘Study Year Two’:
5. Insurance Principles & Practice
6. The Insurance Industry and Environment
7. Leadership & Team Management
8. Health & Safety in the Workplace
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Risk Management
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN
MARKETING ADMINISTRATION (BMA)
‘Study Year Two’:
5. Sales & Marketing Administration
6. Advertising & Public Relations
7. International Business & Trade
8. Global Marketing Management
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Marketing: Brands, Strategy, Value, Growth
11. Organisation Environment
12. Project (and Key Marketing Concepts)
SPECIALISATION IN INTERNATIONAL
BUSINESS & ADMINISTRATION (BIBA)
‘Study Year Two’:
5. Leadership & Team Management
6. Global Marketing Management
7. International Business & Trade
8. Business Economics & Commerce
‘Study Year Three’:
9. Computers & IT in Business & Management
10. International Business & Management
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN MATERIALS &
LOGISTICS ADMINISTRATION (BLA)
‘Study Year Two’:
5. Stores Management & Stock Control
6. Purchasing & Resourcing Management
7. Logistics, Supply & Transport Management
8. Supply Chain Strategy & Management
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Inbound Logistics Management
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN LEADERSHIP
& STRATEGIC ADMINISTRATION (BLSA)
‘Study Year Two’:
5. Leadership & Team Management
6. Organisational Behaviour
7. Strategy & Planning for Projects & Events
8. Project Leadership
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Strategic Management
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN OCCUPATIONAL HEALTH
& SAFETY ADMINISTRATION (BOA)
‘Study Year Two’:
5. Workplace Management & Administration
6. Health and Well-being at Work
7. Occupational Health & Safety
8. Employee Development
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Workplace Risk Assessment & Management
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN
MANAGEMENT & ADMINISTRATION (BAA)
‘Study Year Two’:
5. Administrative Management
6. Project Management
7. Human Resource/Personnel Management
8. Leadership & Team Management
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Health & Safety in the Workplace
11. Organisation Environment
12. Project (and Key Management Concepts)
SPECIALISATION IN
PROJECT ADMINISTRATION (BPA)
‘Study Year Two’:
5. Business Finance & Accounting
6. Purchasing & Resourcing Management
7. Project Management
8. Project Leadership
‘Study Year Three’:
9. Computers & IT in Business & Management
10. Programme Management & Project Strategy
11. Organisation Environment
12. Project (and Key Management Concepts)
Ferdinand Maramag
wrote from Malaysia:
“Your institution is the breeding
ground of professionals worldwide.
Your teaching method and excellent
CIC Study Materials gave me a big
edge to get my top job as a Senior Manager.”
Giovanni Benedetto
wrote from Italy:
“With my valuable CIC Business
awards I work in two training
centres as lecturer and marketing
director. What I learned with CIC has
helped greatly with my tasks and career.”
33
s
p
e
c
i
m
e
n
International Headquarters: Heron House, St Peter, Jersey JE3 7BY, Britain.
Telephone: + 44 (0)1534 485485 Fax: + 44 (0)1534 485071
Email: [email protected] Website: www.cambridgecollege.co.uk
Principal
Vice Principal
THIS IS TO CERTIFY THAT
MICHAEL JAMES JOHN
Member Number CIC32788AH
has successfully completed the College’s Programme of Executive Level Studies
and has passed under approved Invigilation the Examinations set on:
? ADVANCED STUDYOF THEORY& PRACTICE OF MANAGEMENT & ADMINISTRATION
? BUSINESS MANAGEMENT & ADMINISTRATION
? LEADERSHIP & TEAM MANAGEMENT
?MODERN MANAGEMENT & ADMINISTRATION
in testimony whereof we have awarded this
INTERNATIONAL
HONOURS GROUP DIPLOMA
on
MANAGEMENT & ADMINISTRATION
Witness our Hands and Seal
af?xed on: 19 August 2015
at the College Headquarters, Jersey, Britain
s
p
e
c
i
m
e
n
International Headquarters: Heron House, St Peter, Jersey JE3 7BY, Britain.
Telephone: + 44 (0)1534 485485 Fax: + 44 (0)1534 485071
Email: [email protected] Website: www.cambridgecollege.co.uk
Principal
Vice Principal
THIS IS TO CERTIFY THAT
ABDULHI MOHAMED SHARIF
Member Number 30422TY1
has successfully completed the Approved Programme of Study and
has satis?ed the College’s Examiners in all Examinations set by the College
in testimony whereof we have conferred this award of
EXECUTIVE
BUSINESS ADMINISTRATION
with specialisation in
BUSINESS & ADMINISTRATION
with the category of Distinction
Witness our Hands and Seal
af?xed on: 8 September 2015
at the College Headquarters, Jersey, Britain
s
p
e
c
i
m
e
n
International Headquarters: Heron House, St Peter, Jersey JE3 7BY, Britain.
Telephone: + 44 (0)1534 485485 Fax: + 44 (0)1534 485071
Email: [email protected] Website: www.cambridgecollege.co.uk
Principal
Vice Principal
THIS IS TO CERTIFY THAT
MICHAEL JAMES JOHN
Member Number CIC32788AH
has successfully completed the College’s Program of Study & Training
and has passed under approved Invigilation the Final Examination on:
LEADERSHIP & TEAM MANAGEMENT
in testimony whereof we have awarded this
INTERNATIONAL
DIPLOMA
with the Grade of Distinction
Witness our Hands and Seal
af?xed on: 27 November 2015
at the College Headquarters, Jersey, Britain.
PERSONAL & INDIVIDUAL INTERNATIONAL STUDy & TRAINING FROM BRITAIN
? yOU WILL BE A ‘MEMBER’ OF CIC. You will receive personal and individual attention from
CIC. The College treats you as a mature person and respects your goals. You can rely on CIC’s high
quality management, support and experience to help you to succeed and to achieve YOUR ambitions!
? yOU CAN STUDy IN yOUR OWN AREA. You do not have to leave your own region or country or
travel to a distant study centre. You can study wherever you are, whatever YOUR experience or previous
education. However, if you wish to enrol through a local CIC Affliate centre we can advise you on that.
? yOU CAN ENROL AS SOON AS yOU ARE READy. You can register and start your CIC Study &
Training on ANY day of the year, whenever you are ready and able; there are no set semesters, terms
or registration dates. Initial Study Modules can also be sent to you by email or via the CIC website.
? yOU WILL STUDy AT yOUR OWN PACE AND CONVENIENCE. You will not be delayed by
slower learners, absent lecturers, by fxed school terms or holidays. You study at the pace which best
suits your circumstances and which will ensure YOUR success, at home, at work, in the day or at night.
? yOUR STUDy & TRAINING PERIOD IS FLEXIBLE. You have 12 months to complete a Diploma
Program; 21 months for an Honours Group Diploma, two years for a Baccalaureate, three years for
the Executive Business Administration (EBA) Programme, one year for a Mastery of Management
Graduate Diploma, and three years for the Advanced Mastery of Administration (AMBA) Programme -
BUT the time taken to complete is fexible. You can complete more quickly or more slowly than that.
With CIC, YOUR circumstances and needs come frst - the duration of study is fexible to suit YOU.
? yOU CAN RAPIDLy MASTER CIC STUDy & TRAINING MANUALS & PUBLICATIONS. All Study
Materials are written by highly skilled and expert Writers, Professors and Lecturers, supervised by CIC’s
experienced Executives, to ensure YOUR rapid progress, even if your main language is not English.
? yOUR EMPLOyMENT. CIC Study & Training is perfect if you are already employed. You do NOT
need to give up work or take unpaid study leave, and you can put into practice at work the knowledge
you gain as you study. CIC Training is your rapid route to good jobs, promotions and top careers!
? ACCESS AND EQUALITy FOR ALL. CIC is committed to its Equal Opportunity Policy and Special
Needs Policy. All applicants and Members are treated equally regardless of age, gender, nationality,
race, disability, religious or political views, social or economic background or special needs.
Further Study and Training, Advice, and Assistance
? Before, during and after CIC Study & Training you may ask CIC’s experienced Consultants for advice
on initial studies and career prospects, and on progressing to higher Study & Training with confdence.
? CIC’s experienced and helpful staff can assist you with special requests such as for duplicate awards,
transcripts, attestations and recommendation letters, invoices if needed, and more, by post and email.
Achieve your own Diploma or Higher Award soon with CIC! (actual size is 21 x 29 cm)
34
MASTERY OF MANAGEMENT
GRADUATE DIPLOMAS
Introduction: These Programs provide the opportunity to
study high-level specialist subjects comprising market-leading
content which help Members to apply the content professionally
at work. The Program materials and syllabuses are suitable for
MBA/MA degree level and stand-alone Graduate Diploma level
courses; they incorporate the strongest educational materials
and syllabuses written by leading authors and experts, and
have been developed and produced by leading professionals.
These Programs are designed for men and women who
already possess a good level of knowledge and who have
completed appropriate levels of study, training and education,
and who require expert, specialist knowledge for their careers.
? These professional Programs are offered to men and women who are, or who aim to become,
specialist senior managers, directors, executives and professionals; and who wish to gain specialist,
high-level awards and knowledge in a particular career area or feld of expertise.
? These Graduate Diplomas are level 7 Programs; these high-level awards can be attained within
one year, and without needing to study longer-duration MBA/MA/MSc level courses.
? Further recommended study includes the Baccalaureate or EBA for wide high-level, business,
administration and management understanding; or a full graduate-level AMBA or MBA programme.
Mastery of Management Graduate Diploma on: Business Finance & Investment
Introduction: This Program focuses on the theory and practice of business fnance. It covers the
major theories of fnancial decision making and their real-life applications; it assesses their practical
usefulness, and relates fnancial and decision-making theory to what happens in actual practice.
The Program is for accounts and fnance personnel, managers, directors, owners and investment
offcers - and those aspiring to such positions - who need to make fnance and investment decisions.
This Program covers fnancial and investment decisions, and investment appraisal methods, including:
? The Business Finance Environment ? Business Finance, the Organisation of Business
? A Framework for Financial Decision Making ? Financial Accounting Statements, Interpretation
? Investment Decision Making ? Investment Appraisal Methods
? Practical Aspects of Investment Appraisal ? Risk in Investment Appraisal
? Portfolio Theory and Pricing Models ? Tax, Infation, Capital Rationing, Cash Flows
Mastery of Management Graduate Diploma on: Business Law
Introduction: This Program outlines each major area of legal concern in business, and covers
changes and developments in the law. It clearly outlines key legal rules and cases, using business
examples to reinforce understanding and to demonstrate the practical application of the law.
The Program is for those aiming to become law specialists, and for business, managers, executives
and others needing a good knowledge of business law, whether or not law has been studied before.
The Program covers contracts, sales, liability, employment, corporate organisation and more, including:
? The Nature of Law, How the Law is Made ? The Terms of Contract, Remedies for Breach
? The Law of Agency and Sale of Goods ? Law of Tort, Liability: Goods, Services, Premises
? Employment Law, Contracts of Employment ? Rights at Work: Safety, Discrimination, Dismissal
? Company Law, Business Organisation ? Forming and Running a Registered Company
? Directors, Secretary, Auditors, Shareholders ? Intellectual Property, Copyright, Patent, Trademark
Mastery of Management Graduate Diploma Programs
Parmeshwar Irshad Budhu
wrote from Guyana:
“The Guyana Government was so
pleased with your training I was
offered a job as Deputy General
Manager of the Guyana Gold Board.
A big step up to a very senior offcial!”
Louis Pangogo
wrote from Papua New Guinea:
“Thanks for your great effort. I
can’t help but grin to anyone as I
am now preparing for a post in the
Department of Education of Papua
New Guinea. Thanks a million!”
35
Mastery of Management Graduate Diploma Programs
Ross Cooper
wrote from England:
“The detailed CIC Mastery of
Management Diplomas helped me
gain an appreciation of management
and to apply it to my workplace with
success, and provided me access to further studies
in management at MBA level.”
Abdullah M Al Dosari
wrote from Saudi Arabia:
“I admired the well-designed books
for self-study and the rich examples
they provided. I enjoyed studying
so much that I rapidly mastered
management, teamwork, fnance and many other
valuable tools for success.”
Mastery of Management Graduate Diploma on: Corporate Strategy & Planning
Introduction: This Program expertly explains the concepts and role of strategic management,
about corporate policy, and how to analyse the business environment, the organisation’s situation
and strategic problems; and how to formulate, plan, implement, control and evaluate strategy.
The Program is of great value to current and aspiring senior managers, directors, executives and
business owners who must control the organisation’s direction and strategy effectively and ethically.
This Program covers strategic management, decision-making, analysis and evaluation, including:
? Concepts of Strategic Management and Policy ? Corporate Governance, Social Responsibility
? Environmental Scanning, Industry Analysis ? Internal Scanning: Organization Analysis
? Strategy Implementation: Staffng and Directing ? Situation Analysis and Business Strategy
? Strategy Formulation: Corporate Strategy ? Functional Strategy and Strategic Choice
? Strategy Implementation: Organising for Action ? Evaluation and Control
Mastery of Management Graduate Diploma on: Events Management (Tourism, Business, Sport)
Introduction: This Program provides the knowledge and sophisticated skills needed to become
a professional event and/or project manager, and to overcome managerial challenges. It covers
strategy, operational planning and implementation for event projects in clear and focused detail.
The Program is valuable to men and women wishing to enter, or who are employed in, the rapidly
growing feld of event management and who aim to become competent, successful event managers.
This Program covers many event management topics, including event marketing, fnance and HR:
? The Event Industry, Event Concepts ? Venues, Sites, Analysis; Staging Events
? Quality, Customer Service, Marketing, PR ? Sponsorship, Protocol, Regulations and Law
? Relationships, Staff, People Management ? Project Management, Infrastructure, Safety
? Crowd Control, Catering, Work Practices ? Finance, Budgets, Event Trends, Legal Issues
? Event Feasibility, Models, Business Risk ? Budgeting, Finance, Pricing, Event Bids
Mastery of Management Graduate Diploma on: Financial Strategy & Decisions
Introduction: This Program deals with decisions on fnancing the operations of an organization,
sources to fnance particular investments, and fnancial strategies. It covers the stock exchange,
gearing and dividends, and the fnancial decision areas of investment, fnance and management.
The Program is highly useful to men and women involved in fnance and fnancial decision making
in the organizations for which they work - and for those looking for promotion within an enterprise.
This Program covers fnance and fnancing investments, working capital, restructuring and includes:
? Financing Decisions ? Sources of Long-term Finance
? Cost of Capital Estimations, Discount Rates ? Secondary Capital Markets (Stock Exchange)
? Gearing, Cost of Capital, Shareholder Wealth ? Dividend Decisions
? Integrated Decisions ? Management of Working Capital
? International Aspects of Business Finance ? Corporate Restructuring, Takeovers, Divestment
Mastery of Management Graduate Diploma on: International Marketing
Introduction: This Program provides a thorough, informative and interesting explanation of the
international marketing and planning process, of customers, producers, suppliers and globalization
of companies. It gives many international examples outlining theory and their practical applications.
The Program is aimed towards high-level management and marketing positions for people who must
make important international marketing decision based on a solid understanding of global marketing.
This Program covers global markets; implementing and developing marketing programmes, and:
? Global Marketing, Management and Firms ? The Process of Internationalisation
? The Political and Economic Framework ? The Sociocultural Environment Overseas
? Selecting International Markets, Research ? Entering International Markets and Exporting
? Production Abroad and Strategic Alliances ? Global Competition, Global Marketing Strategy
? Global Logistics, Channel/Distribution Decisions ? Control of Global Marketing Programmes
36
Mastery of Management Graduate Diploma Programs
Chukwuma Nwanza
wrote from Nigeria:
“On the presentation of my CIC
Diploma I have been recruited in
one of Nigeria’s top Management
Consultancy frms on an unbelievable
salary that is four times the size of my
previous salary! Thank you, thank you, CIC!”
Imre Szucs
wrote from Hungary:
“As soon as my employers learned
about my studies with CIC, I was
promoted to Senior HR Manager.
By learning with CIC I have gained a
deeper knowledge regarding the modern business
world. Thank you so much.”
Mastery of Management Graduate Diploma on: Management of Human Resources
Introduction: This Program gives an integrated view of theory and practice of the ‘twin’ personnel
(workforce-centred) and human resource management (resource-centred) approaches. It deals with
performance, behavioural science, motivation, effective relationships, organization and management.
The Program is for current or future senior HR managers, executives, leaders and administrators,
who need to assess and understand HR situations and react effectively to company needs.
This Program covers behavioural science, performance improvement and HR management, including:
? Personality Dynamics, Cognitive Theory ? Managing Knowledge, Learning Organizations
? Individual Perception, Transaction Analysis ? Behaviour, Motivation Theories, Relationships
? Workgroups, Teamwork, Roles, Confict ? Managing Change, Improving Performance
? Group Processes, Analysis and Dynamics ? Job Design and Satisfaction, Work Performance
? Human Resource Management, Appraisals ? Staffng the Organisation, Culture, Training
Mastery of Management Graduate Diploma on: Management & Leadership
Introduction: This Program covers management and leadership, its impact on people, organisations,
relationships and performance; how to carry out the managerial leadership role, how to satisfy the
needs of staff and create a climate in which people work effectively, and to achieve the goals set.
The Program is for men and women aspiring to be good, successful, effective managers, executives
or leaders with high-level understanding of leadership roles, processes, and the theory and practice.
This Program covers control, power, culture, confict, decision-making, leadership science, and more:
? The Nature of Management, Attributes, Science ? Managerial Behaviour, Effectiveness
? Qualities of Successful Managers, TQM ? Managerial Styles, Systems and Philosophies
? The Nature of Leadership, Infuence, Attitudes ? Management Control Systems and Strategies
? Power in Organisations, Transformation ? Organisational Culture, Change, Confict
? Management and Organisation Development ? Theories, Concepts: MBO, the 7-S Framework
Mastery of Management Graduate Diploma on: Managerial Economics
Introduction: This Program focuses on making good business decisions based on the application
of economic theory. It blends macroeconomic and microeconomic theory and policy, explains the
environment in which frms operate, and how the economy works, and how businesses are affected.
The Program is for senior managers, directors, owners, executives and others in such positions, who
must understand the economic environment in order to run businesses effectively and competitively.
The Program covers costs, prices, industries, markets and economic business decisions including:
? The Domestic Economic Environment, Income ? The International Economic Environment
? Macroeconomic Issues, Employment, Supply ? Structure of the Economy, Industry, Productivity
? Demand in Theory and Practice, Forecasting ? Costs: Theory, Practice; Total, Marginal, Average
? Pricing in Theory and Practice, Competition ? Economies of Scale, Mergers and Acquisitions
? Balance of Payments and Exchange Rates ? Government and Business, Legislation, Policy
Mastery of Management Graduate Diploma on: Marketing Strategy
Introduction: This Program focuses on strategic marketing concepts and provides a framework
for marketing management. It examines how to undertake strategic market planning, develop core
strategy, segment markets, and how to achieve customer satisfaction, quality, value and growth.
The Program is for managers, marketers, strategists, directors and businesspeople who need to
apply modern strategic marketing in both domestic and global companies and businesses.
This Program covers identifying and meeting customer needs and overcoming competition, including:
? Strategic Marketing Planning, Marketing Mix ? Core Strategy, Satisfying Customer Needs
? Strategic Market Segmentation, Targeting ? Positioning, Differentiation, Communication
? Building Customer Relationships, Quality, Value? Creating Competitive Advantage, Market Share
? Product Development, Innovation, Testing ? Product Life-Cycle Strategies
? Pricing Strategies, Changing Prices ? Marketing Strategy Review, Strategic Groups
37
Mastery of Management Graduate Diploma Programs
Ihsanullah Zaheer
wrote from United Arab Emirates:
“I thank CIC for outstanding services
in education. The Program was
very interesting and well designed.
I encourage my friends to choose CIC
for their career development.”
Valentina Malic
wrote from Montenegro:
“CIC is ideal for studying organization.
It greatly improved my skills as an
Administrative Manager with an
international organization handling a
large number of staff and activities.”
Mastery of Management Graduate Diploma on: Money, Banking & Financial Systems
Introduction: This Program explains the purposes, roles and features of money, banks, banking,
fnancial institutions, fnancial systems and markets, and their function and importance in fnancial and
economic activity. It explains about risks, expectations, and their effects on fnance and economics.
The Program is for men and women wanting successful careers in banking and fnancial services and
who need advanced knowledge of banking, fnancial economics theory, institutional and policy matters.
This Program covers the types, workings and purposes of various fnancial markets and includes:
? Roles and Features of Financial Systems ? Financial System Operations, Risk, Structures
? Interest Rates, Liquidity, Risk, Infation ? Structure of Interest Rates, Premiums
? Valuation of Assets, Rates of Return ? Banks, Money Supply, Expectation, Borrowing
? The Demand for Money, Monetary Policy ? Money Markets, Bond Markets, Pricing
? Equity Markets, Foreign Exchange Markets ? Derivatives, Futures, Options and Swaps Markets
Mastery of Management Graduate Diploma on: Operations Management
Introduction: This Program explains the key issues and techniques of operations management, and
its strategic role in managing and making the best and most effcient use of resources to produce goods
and services. It covers operations design, planning and control, and how to assess and improve them.
The Program is for all managers, directors and business people who want to improve work processes
and operations and who need to maximise effciency, customer satisfaction and competitiveness.
This Program is about the way products and services are created, how customer needs are met, and:
? Operations Management, Processes, Resources ? The Input-Transformation-Output Process
? Operations Strategy, Market Requirements ? Performance: Social, Environmental, Economic
? Product, Service and Process Design; TQM ? Positioning and Layout; Operations Flow
? Managing and Designing Supply Networks ? Demand, Capacity; Measurement, Fluctuation
? Inventory Management, Supply and Demand ? Enterprise Resource Planning, Effciency
Mastery of Management Graduate Diploma on: Organisational Design & Behaviour
Introduction: This Program takes a managerial approach to design, structure, management and
behaviour, linking design and structure to organisational performance and management effectiveness.
It explains theory and its practical application, formal organisational issues and behavioural science.
The Program is for all managers, executives, directors and business people who need the knowledge
and understanding to apply an effective managerial approach to organisational behaviour and design.
This Program covers design, structure, management, behaviour, performance, productivity and:
? Management and Organisational Behaviour ? Organisational Behaviour, Culture, Psychology
? Approaches to Organisation and Management? Organisations, Systems, Functions, Change
? Organisational Goals, Strategy, Responsibility ? Organisation Structure and Design
? Work Relationships, Behaviour, Performance ? The Environment, Social Systems, Operations
? Patterns of Structure and Work Organisation ? Technology, Organisations and Human Resource
Mastery of Management Graduate Diploma: Organisational Understanding & Development
Introduction: This Program provides a detailed understanding of the processes, relationships
and behaviour of people at work. It enables managers to effectively use an organisation’s human
resources, and explains how to use power, authority, skills and leadership abilities to best effect.
The Program is for current and future managers, leaders, executives and others who need to
manage effectively, improve organisational performance, and understand individuals and groups.
This Program covers organisational processes, motivation, behaviour, performance, and includes:
? Individuals, Differences, Personality, Diversity ? Knowledge, Learning Theories, Development
? Perception, Organisation, Judgement ? Work Motivation, Frustration; Models, Theories
? Workgroups, Teamwork, Performance, Cohesion ? Management Control, Power, Empowerment
? Group Processes and Behaviour, Commitment ? Organisation Development and Effectiveness
? Culture, Confict, Change, Social Factors ? Management Development and Effectiveness
38
Advanced Mastery of Business Administration (AMBA) Programme
Densill Sinclair
wrote from Jamaica:
“It has been my pleasure studying
(specialization Human Resource
Management) with CIC. I have made
upward strides and was promoted to
Director and accepted by several professional
institutions.”
Anthony Agyekum
wrote from Ghana:
“The President of Ghana, on advice
from Ghana Education Service,
promoted me to Assistant Director.
I was also installed as a Chief. These
achievements are due to your superb training.
CIC made it possible for me to achieve this.”
Lawrance Bottney
wrote from Oman:
“I learnt a lot through this AMBA
Programme. It has all a student
needs. I thank CIC for their expertise
in preparing this course. CIC enabled
me to gain the AMBA, and made the impossible
become possible.”
Mariam Mahmoud Abu Daqa
wrote from Palestine:
“I aspire to fnd new futures for
women in all walks of life. Women
in the world have established their
status as active participants in society.
Women in Palestine can do the same and more.”
Having already achieved a Bachelor degree,
ADVANCED MASTERY
OF BUSINESS ADMINISTRATION
Introduction: Cambridge International College offers this
special high-level Programme designed to develop the
advanced business management and administration skills
that are essential to prepare individuals for senior, executive
and Board-level managerial positions in our highly competitive
business world. This is a popular but demanding programme; it
is fexible, expertly produced and designed, with study materials
and content written and produced by world-leading experts and
publishers, which provide expert knowledge and understanding.
This Programme is for men and women aiming to get to the
top of their chosen careers, and who are motivated, highly-
driven and determined to be successful, top-quality leaders,
executives, business people and senior managers.
? This is the highest-level and most challenging Programme which the College offers, and it gives
in return great rewards in terms of the potential to achieve top careers, high pay and good benefts.
? The frst two Study Years provide a wide-ranging practical-oriented view of the business and
commercial environment, covering important subjects with a focus on management and business.
The third Study Year comprises high-level subjects with both technical and academic content, yet
always with a focus on the practical application of the subject knowledge, and covers strategic
management, policy, managerial economics, business fnance and relevant Specialisation Subjects.
? The AMBA is offered as a level 7 programme - graduate degree level - for experienced and
qualifed applicants, who may have already studied with CIC, another education provider or university.
? As part of the Programme a thesis/project is prepared, incorporating both theoretical and practical
aspects of the project topic, and incorporating study of key MBA management models, designed
to be both enjoyable and stimulating, and to increase research, analytical and assessment skills.
? Knowledge of the subjects studied is vital for current and future senior managers, executives
and company/department leaders, and is essential for understanding the operations of enterprises;
completing the Programme is preparation for accelerated high-level career development and
demonstrates that the holder has excellent training and education, and is destined for career success.
? The fexible 3-Year Programme can be studied and completed at the pace which is required and
suitable for the CIC Member, and applicants with suitable qualifcations might be granted Study
Exemption from one or more of the First or Second Study Year Subjects; if required, an AMBA
“Assessment for Eligibility to Register” Form is available on request from the College.
? Members may also take a second Specialisation, studying only the relevant Specialisation Subjects.
39
Advanced Mastery of Business Administration (AMBA) Programme
Core Subjects of Study on the AMBA Programme
The 4 subjects of the First Study Year; the 4 subjects of the Second Study Year; and the frst 3
subjects of the Third Study Year are the same for all Specialisations; the Project/Thesis is compulsory.
FIRST ‘STUDy yEAR’ Core Subjects:
1. Business Theory & Commercial Practice 2. Business Economics & Commerce
3. Management & Administration in Business 4. Advanced Management & Administration
SECOND ‘STUDy yEAR’ Core Subjects:
5. Business Finance & Accounting 6. Sales & Marketing Administration
7. Human Resource Management 8. Commerce & Business Law
THIRD ‘STUDy yEAR’ Core Subjects:
9. Corporate Strategy & Planning 10. Managerial Economics
11. Business Finance & Investment 12. Project/Thesis
Specialisation Subjects for the Third ‘Study Year’:
Specialisation on Business Management:
13. Management & Leadership 14. Marketing Strategy
Specialisation on Financial Management:
13. Money, Banking & Financial Systems 14. Financial Strategy & Policy
Specialisation on Hospitality Management:
13. Hospitality Management 14. Hospitality & Organizational Behaviour
Specialisation on Human Resource Management:
13. Management of Human Resources 14. Management & Leadership
Specialisation on Logistics & Supply Chain Management:
13. Materials Management 14. Logistics, Supply & Transport Management
Specialisation on Marketing Management:
13. International Marketing 14. Marketing Strategy
Specialisation on Organisational Management:
13. Organisational Design & Behaviour 14. Organisation Understanding & Development
Specialisation on Project Management:
13. Project Management 14. Event Management
Specialisation on Strategic Management:
13. Marketing Strategy 14. Financial Strategy & Policy
(Note, it may be possible to offer other Specialisations/Majors on special request to the College.)
40
Cambridge International College worldwide study, training and education
No matter where in the world you are - YOU can succeed with CIC
Everything you need for your Study Success is included in the CIC Fee
your CIC Fee includes all of this:-
? Your registration as a Member with CIC.
? Your own high-quality, professionally written,
well-produced and illustrated International
CIC Study & Training Publications.
? A detailed, professional ‘Study & Training
Guide’ with instructions and advice
on how best to study and to answer
Assessments and Examinations.
? Self-Assessment Tests with Recommended
Answers, a Progress Chart, Training
Tests and optional Tutorial Support Service.
? The Final Examination(s) under ‘Invigilation’ in your own area (see below) and Assessment.
? The CIC Diploma, Honours Diploma, Baccalaureate, EBA, Mastery of Management
Graduate Diploma or AMBA award on the successful completion of your Study & Training.
? Your personal pages on CIC’s Member Services website with access to your results,
despatch details, advice, guidance, and more: www.cambridgeinternationalcollege.co.uk
? Newsletters; details of special offers, new Programs, competitions, information and advice.
SITTING yOUR EXAMINATION(S) UNDER ‘APPROVED INVIGILATION’
? “Approved Invigilation” means that you will sit your CIC Examination(s) under ‘true
examination conditions’ supervised by an Invigilator (or Monitor/Proctor) approved by the
College (wherever you are resident when you are ready to sit the Examination.) You will
be allowed to sit the Examination on ANY date to suit YOUR convenience and that of your
Invigilator. Arrangements can only be made: (1) once you are an enrolled/registered Member
of the College; and (2) when you have made suffcient progress in your Study & Training.
? CIC has special arrangements with organizations worldwide, such as National Examinations
Boards, Government Ministries and Education Departments, the British Council, the
WAEC, and other Approved Centres and Invigilators worldwide. This means that Invigilation
can be quickly and easily arranged for you to sit your Examination(s) wherever you are. The
College will advise you fully about Invigilation as soon as you are an enrolled Member.
Some numbers of interest for you!
? 1935 the year in which CIC was founded.
? 125 the number of countries in which CIC
has Members and Graduates.
? 65 CIC Members from over 65 countries
are featured in this Prospectus.
? 100 the number of courses CIC offers.
? 84 the age of the oldest person to enrol
with CIC (he completed aged 85!)
? 90 the minimum amount (in GB pounds)
needed to register with CIC.
41
HOW TO PAy FEES AND ENROL FOR STUDy & TRAINING WITH CIC
There are different ways for you to enrol with CIC. you can:-
Either complete the printed or email version of the appropriate
CIC Enrolment/Registration Form**
and then send your Enrolment/Registration Form to CIC in Britain
WITH the Fee payment by registered airmail post or courier;
OR you can scan and email your Enrolment/Registration Form to
[email protected] with details of your Fee payment.
**If you do not have an Enrolment/Registration Form, ask for one to be posted or emailed to you.
OR you can quickly download or print an Enrolment/Registration Form from CIC’s website and post or
email it to the College in Britain WITH the appropriate Fee payment - go to: www.cambridgecollege.co.uk
OR you can complete an electronic Enrolment/Registration Form and send it electronically from CIC
website: www.cambridgecollege.co.uk Ensure you give or attach details of your Fee payment.
CIC CANNOT fnalise your Enrolment until your Enrolment Form AND Fee payment are received at the College.
yOU MAy SEND yOUR PAyMENTS TO CIC by whichever of these ways you fnd easiest:-
By BANK TRANSFER direct to one of our ‘receive only’ Bank Accounts:
Account Name: Services to Management (for Cambridge International College)
Bank Details: HSBC Bank plc, Jersey St Helier Branch, Britain
for transfers in British Pounds (£) send to: Account Number: 32144670
Sort Code: 402534, SWIFT/BIC Code: MIDLGB22, IBAN: GB35 MIDL 4025 3432 1446 70
for transfers in US Dollars (US$) send to: Account Number: 68294583
Sort Code: 400515, Swift/BIC Code: MIDLGB22, IBAN: GB59 MIDL 4005 1568 2945 83
for transfers in Euros (€) send to: Account Number: 68343364
Sort Code: 400515, Swift/BIC Code: MIDLGB22, IBAN: GB38 MIDL 4005 1568 3433 64
Post, or fax, or scan and email your Enrolment Form to the College in Britain with the bank receipt. We
can “credit” you only with the sum actually received, so ensure you pay all charges at your end and add
£15 or US$30 or €20 to the Fee amount to cover any incidental bank transfer charges or deductions.
A WESTERN UNION AGENT can send your Fee to CIC; you can pay to Western Union in any currency.
You can transfer your Fee through Western Union by:
Western Union ‘Quick Pay’ service to: Company Account Name: SERVICES TO MANAGEMENT
Account Number: AUK040697 Company Code or Locale: SMCOLLEGE,UK
Western Union ‘Will Call’ service: address your payment to:- David LAWSON at Jersey, Britain.
In either case, post, fax, or scan and email a copy of the Western Union receipt to CIC in Jersey, Britain,
stating clearly the 10-digit Money Transfer Control Number.
BANK DRAFT/CHEQUE or INTERNATIONAL MONEy ORDER: Bank drafts/cheques or International Money
Orders (IMOs) in British Pounds or Euros must be drawn on a bank in London; bank drafts/cheques or
IMOs in US Dollars must be drawn on a New York bank. Collect the bank draft or IMO from the bank and
send it with your Enrolment Form to CIC by registered or recorded delivery. (Bank drafts in US Dollars
or Euros must have a minimum value of US$150 or €150.)
CURRENCy NOTES: we can accept British Pounds (£) and United States Dollars (US$) and Euros (€).
BRITISH POSTAL ORDERS: they should be crossed and payable to Cambridge International College.
A MONEYGRAM AGENT: If MoneyGram is the only option you have for sending Fees, then contact CIC
for advice before you try to make a payment; it might be possible for CIC to accept a MoneyGram payment.
If friends/relatives/a company make payments on your behalf, ensure they state your details with the payment
CIC trains men and women - of
all educational backgrounds, in
countries all over the world -
for rewarding careers and top
jobs. CIC can train you quickly,
enjoyably and at a modest fee.
They succeeded
– and so can you!
YOU CAN GAIN A WIDE RANGE
OF CIC AWARDS FROM BRITAIN,
INCLUDING:
International Diplomas
Honours and Advanced Diplomas
Baccalaureate (various specialisations)
Executive Business Administration
Mastery of Management Graduate Diplomas
Advanced Mastery of Business
Administration (AMBA)
Cambridge International College
Visit the College website or
contact the College for an
Enrolment/Registration Form
and/or Fees schedule:
Tel: +44 (0) 1534 485485
Fax: +44 (0) 1534 485071
Email: [email protected]
Website: www.cambridgecollege.co.uk
Cambridge International College,
International Headquarters,
Heron House,
St. Peter,
Jersey, JE3 7BY,
Britain.
CIC SPECIALISES IN PROFESSIONAL STUDY & TRAINING FROM BRITAIN ON:
• Bookkeeping • Accounting • Finance • Cost Accounting • Financial Management • Business Organisation
• Business Management • Business Finance & Investment • Organisational Behaviour • Banking & Financial Systems
• Corporate Strategy • Management & Administration • Project Management • Economics • Commerce • Insurance
• Hotel Management • Tourism & Travel Management • Hospitality Management • Advertising & PR • Marketing
• Sales Management • International Business & Trade • Global Marketing Management • Purchasing & Resourcing
• Stores & Stock Control • Logistics & Transport Management • Computers & IT • Secretarial & PA Duties • Media
• Human Resource/Personnel Management • Employee Development • Leadership & Team Management
• Event Management • Management & Leadership • English • Communication • Public Administration • Commercial Law
• Business English & Letter Writing • Offce Administration • Health & Safety • Advanced Management Theory
• Supervisory Management • Organisational Understanding & Development • Supply Chain Organisation
• Credit Control • Asset Management • Education & Classroom Management • Operations Management
doc_438436594.pdf