Description
The market environment is a marketing term and refers to factors and forces that affect a firm’s ability to build and maintain successful relationships with customers.Three levels of the environmment are: Micro (internal) environment - small forces within the company that affect its ability to serve its customers.
The Marketing Environment and Competitor Analysis
• SWOT analysis • PEST analysis • Five forces analysis
SWOT analysis
• Strengths (internal) • Weaknesses (internal) • Opportunities (external) • Threats (external)
PEST analysis
• Political factors • Economic factors • Socio-cultural factors • Technological factors
Political/legal
• • • • • • • Monopolies legislation Environmental protection laws Taxation policy Employment laws Government policy Legislation Others?
Economic Factors
• • • • • • Inflation Employment Disposable income Business cycles Energy availability and cost Others?
Sociocultural factors
• • • • • • • Demographics Distribution of income Social mobility Lifestyle changes Consumerism Levels of education Others?
Technological
• • • • • • New discoveries and innovations Speed of technology transfer Rates of obsolescence Internet Information technology Others?
Five forces analysis
Potential entrants Threat of entrants
Suppliers
Bargaining power
COMPETITIVE RIVALRY Bargaining power Threat of substitutes
Buyers
Substitutes
Source: Adapted from M. E. Porter, Competitive Strategy, Free Press, 1980, p. 4.
Five Forces Analysis: Key Questions and Implications
• What are the key forces at work in the competitive environment? • Are there underlying forces driving competitive forces? • Will competitive forces change? • What are the strengths and weaknesses of competitors in relation to the competitive forces? • Can competitive strategy influence competitive forces (eg by building barriers to entry or reducing competitive rivalry)?
doc_136352806.ppt
The market environment is a marketing term and refers to factors and forces that affect a firm’s ability to build and maintain successful relationships with customers.Three levels of the environmment are: Micro (internal) environment - small forces within the company that affect its ability to serve its customers.
The Marketing Environment and Competitor Analysis
• SWOT analysis • PEST analysis • Five forces analysis
SWOT analysis
• Strengths (internal) • Weaknesses (internal) • Opportunities (external) • Threats (external)
PEST analysis
• Political factors • Economic factors • Socio-cultural factors • Technological factors
Political/legal
• • • • • • • Monopolies legislation Environmental protection laws Taxation policy Employment laws Government policy Legislation Others?
Economic Factors
• • • • • • Inflation Employment Disposable income Business cycles Energy availability and cost Others?
Sociocultural factors
• • • • • • • Demographics Distribution of income Social mobility Lifestyle changes Consumerism Levels of education Others?
Technological
• • • • • • New discoveries and innovations Speed of technology transfer Rates of obsolescence Internet Information technology Others?
Five forces analysis
Potential entrants Threat of entrants
Suppliers
Bargaining power
COMPETITIVE RIVALRY Bargaining power Threat of substitutes
Buyers
Substitutes
Source: Adapted from M. E. Porter, Competitive Strategy, Free Press, 1980, p. 4.
Five Forces Analysis: Key Questions and Implications
• What are the key forces at work in the competitive environment? • Are there underlying forces driving competitive forces? • Will competitive forces change? • What are the strengths and weaknesses of competitors in relation to the competitive forces? • Can competitive strategy influence competitive forces (eg by building barriers to entry or reducing competitive rivalry)?
doc_136352806.ppt