That's is helpful.I wish to know how we should plan the process.How should be a questionnaire be designed.What are the crucial points that need to be kept in mind while trying to understand KM initiatives in a research organisation.What are the key issues to be addressed to make th study more useful.
hey sita, here are some more information on KM...
just check it out
Knowledge Management offers enterprises a considerable competitive edge. Together with manufacturing features extracted from CAD models, the knowledge can be used for augmenting several manufacturing processes such as automatic process planning. Xplano is a Feature Recognition and Knowledge Management system using Manufacturing features, company resources and a knowledge base of rules containing “best practice” in the enterprise to automatically generate process plans.
There are many definitions of knowledge management. We have developed this one since it identifies some critical aspects of any successful knowledge management programme:
Explicit - Surfacing assumptions; codifying that which is known
Systematic - Leaving things to serendipity will not achieve the benefits
Vital Knowledge - You need to focus; you don't have unlimited resources
Processes - Knowledge management is a set of activities with its own tools and techniques
It is important to note that knowledge encompasses both tacit knowledge (in people's heads) and explicit knowledge (codified and expressed as information in databases, documents etc.). A good knowledge programme will address the processes of knowledge development and transfer for both these basic forms.
Customer Knowledge - the most vital knowledge in most organizations
Knowledge in Processes - applying the best know-how while performing core tasks
Knowledge in Products (and Services) - smarter solutions, customized to users' needs
Knowledge in People - nurturing and harnessing brainpower, your most precious asset
Organizational Memory - drawing on lessons from the past or elsewhere in the organization
Knowledge in Relationships - deep personal knowledge that underpins successful collaboration
Knowledge Assets - measuring and managing your intellectual capital.
well i am posting some files related to process of KM and regarding questionnaire thing , there are already lots of questionnaire available at various topic you can check them out as reference...
please use search option in the site for that...
hope it will help you out...........
feel free to ask any queries.....