netrashetty
Netra Shetty
Marketing Research of Zaxby's : Zaxby's is a franchised chain of fast casual restaurants that operates primarily in the Southeastern United States with 500 locations. Zaxby's 500th location opened in Tifton, Georgia the summer of 2010.[1] The first Zaxby's was opened in Statesboro, Georgia, near the Georgia Southern University campus, by Zach McLeroy and Tony Townley. Their menu is built around buffalo chicken wings, "chicken fingers", sandwiches with fries, and salads (i.e., "zalads").[2]. It follows in the footsteps of another chicken fingers-based restaurant: Guthrie's, in 1978, in Alabama. Zaxby's offers a wide variety of dipping sauces, such as the "original Zax Sauce". Coca-Cola's brands of soft drinks are served, as well. The dining rooms at Zaxby's restaurants are decorated with assorted whimsical objects and posters, which often vary in theme by location and which occasionally are regionally aware. For instance, at one location in Gainesville, Florida, objects related to the University of Florida Gators are used as decorations, while at the Tallahassee, Florida location, objects related to the Florida State University Seminoles are used. Similarly, at the Orlando, Florida location, citrus-industry themed decorations line the walls. Zaxby's are located in all of the southern states except for Louisiana (although new locations will be established there soon), Oklahoma, and West Virginia.
Major new independent study shows how the UK film industry could increase profitability by better understanding audiences
On the eve of the closure of the UK Film Council, one of the largest studies of its kind into film has revealed that the majority of the UK population believes more needs to be done to create an authentic portrayal of the country’s diverse audiences that includes older women and minority ethnic groups.
The independent study undertaken by global research agency, Harris Interactive, on behalf of the UK Film Council – who funded the Oscar ®winning film, The King’s Speech - surveyed 4,315 people to uncover their views and opinions about the portrayal of diverse groups in film. The research incorporated specific groups including older women, minority ethnic groups, lesbian/gay/bisexual audiences (LGB), and C2D social classes, and focuses on those who are into film.
The research highlights a number of stereotypes that are still being perpetuated in film, one of which is sexual behaviour. Older women in particular feel marginalised and rather than being seen as background, sexless figures they’re keen to see roles in film that more accurately communicate the characteristics of the modern, sexually liberated older woman.
Three in five (61%) claim they are not portrayed as having sexual needs or desires in film and half (50%) are more than comfortable seeing themselves as being attractive to younger men – the recently identified ‘Cougar’ phenomenon. Seven in ten (69%) also feel that film tends to glamorise young women and older characters - especially older women - tend to be significantly under-represented.
While a large proportion of older women would like to see their characters ‘sexed up’ in film, by contrast, other groups were keen to see their sexuality downplayed. Four-fifths (80%) of LGB individuals felt the focus on gay characters in film concentrated too much on their sexuality, while almost twothirds of Black African/Caribbean people (63%) felt that their characters were portrayed as overly sexual in film.
The research also delves further into some of the other negative stereotypes communicated in film. A majority (80%) of Black African/Caribbean individuals believe they are too often characterised as drug dealers in film and around2 three-quarters (74%) would like to see a superhero in film that isn’t a white guy. Almost three-quarters (71%) of LGB audiences believe that film focuses on them as having problems rather than being everyday people.
In addition, almost three-quarters of Eastern European respondents (72%) believe they are regularly portrayed as being at the bottom of the economic ladder, while a similar proportion of Asian audiences (74%) believe that Asian religious culture is not reflected authentically. One in two C2D social grade individuals also believe that films telling stories of their lives are too often depressing.
These figures become even more important when contrasted with how powerful the general population feels the role of film has in changing behaviour. Almost 7 in 10 people (69%) believe that film has the power to tell stories that educate people about real life events, demonstrating that film doesn’t merely entertain and pass the time, but is an important medium to help change ingrained beliefs and stereotypes in society.
What is also clear from the findings is that film remains one of the most popular pastimes for people in the UK and – interestingly - diverse audiences represent some of the most regular film viewers. As many as three-quarters (76%) of the general public consider watching films as a pleasurable way to fill their spare time, yet only 31% attend the cinema at least once a month.
Contrast this to minority ethnic groups who visit the cinema much more regularly with 67% of Asian and Eastern European groups, and 56% of Black African/Caribbean individuals and 55% of LGB respondents attending on a monthly basis.
While things have improved over the past decade with 71% of the general public claiming that film has become more authentic in its portrayal of diverse groups over the last 10 years, diverse audiences feel strongly that more work needs to be done - a massive 95% of Asian and Eastern European groups, 97% of Black African/Caribbean, and 90% of LGB groups believe this is the case.
An interesting finding from the study also highlights that there is considerable commercial opportunity to be reaped if diverse groups are represented more authentically in film. 59% of Asian, 66% of Black African/Caribbean, 54% of East European and 51% of LGB audiences say they would watch more films if they felt this was the case.
Mary FitzPatrick, Head of Diversity at the UK Film Council and key sponsor of the research, said,
“Film remains one of the most popular pastimes for people in the UK and this research highlights the often overlooked views, opinions and needs of the diverse groups that make up an important part of the film industry’s audience. Film has the ability to change behaviour and shift opinion, so we in the Industry all have a responsibility to ensure that these findings are not ignored.
The figures speak for themselves in demonstrating there is a real opportunity for the industry to more accurately portray these groups in film. This research will form an important part of the UK Film Council’s legacy and will help make a powerful and dynamic change to the way in which diverse groups are portrayed in film going forward”.
British comedienne and actress, Jenny Eclair, supports the findings of the research and hopes the study will open the way for a more authentic portrayal of audiences on screen.
Eclair commented,
“Sadly this research demonstrates that, even in our culture of supposed diversity, film - one of the key cultural mediums - is still misrepresenting large proportions of UK film goers. The industry needs to think carefully about how it portrays diverse groups - including older women - who are frustrated at still being portrayed in de-sexualised, stereotypical roles.The industry is in danger of continuing this misrepresentation where there is clearly the opportunity at hand to change opinion for good”.
About the research
The study comprised two phases: a qualitative stage followed by quantitative research. 12 qualitative focus groups were conducted among diverse audiences (selected by social grade, ethnicity, age, gender, sexual orientation) between the 11th and 19th January 2011 – with each group focusing on a different diverse group to inform the quantitative element of the study.
A large-scale quantitative study was then conducted with two samples; general population and diverse audience groups.
The general population quantitative sample was conducted by Harris Interactive online between 9th and 14th February 2011, among a total of 2,228 adults (aged 16+) within Great Britain. Figures for age, gender education, region and Internet usage were weighted where necessary to bring them into line with their actual proportions in the population. Propensity score weighting was used to adjust for respondents’ propensity to be online.
The diverse audience groups sample was conducted by Harris Interactive online between 9th and 22nd February 2011, among a total of 2,087 adults (aged 18+) within Great Britain, comprised of the following groups: Older Women aged 50-75 (480), C2D Social Grade (717), LGB (231), Asian (222), Black African/Caribbean (235) and Eastern European (202). Figures for age and gender were weighted where necessary to bring them into line with their actual proportions in the population.
Major new independent study shows how the UK film industry could increase profitability by better understanding audiences
On the eve of the closure of the UK Film Council, one of the largest studies of its kind into film has revealed that the majority of the UK population believes more needs to be done to create an authentic portrayal of the country’s diverse audiences that includes older women and minority ethnic groups.
The independent study undertaken by global research agency, Harris Interactive, on behalf of the UK Film Council – who funded the Oscar ®winning film, The King’s Speech - surveyed 4,315 people to uncover their views and opinions about the portrayal of diverse groups in film. The research incorporated specific groups including older women, minority ethnic groups, lesbian/gay/bisexual audiences (LGB), and C2D social classes, and focuses on those who are into film.
The research highlights a number of stereotypes that are still being perpetuated in film, one of which is sexual behaviour. Older women in particular feel marginalised and rather than being seen as background, sexless figures they’re keen to see roles in film that more accurately communicate the characteristics of the modern, sexually liberated older woman.
Three in five (61%) claim they are not portrayed as having sexual needs or desires in film and half (50%) are more than comfortable seeing themselves as being attractive to younger men – the recently identified ‘Cougar’ phenomenon. Seven in ten (69%) also feel that film tends to glamorise young women and older characters - especially older women - tend to be significantly under-represented.
While a large proportion of older women would like to see their characters ‘sexed up’ in film, by contrast, other groups were keen to see their sexuality downplayed. Four-fifths (80%) of LGB individuals felt the focus on gay characters in film concentrated too much on their sexuality, while almost twothirds of Black African/Caribbean people (63%) felt that their characters were portrayed as overly sexual in film.
The research also delves further into some of the other negative stereotypes communicated in film. A majority (80%) of Black African/Caribbean individuals believe they are too often characterised as drug dealers in film and around2 three-quarters (74%) would like to see a superhero in film that isn’t a white guy. Almost three-quarters (71%) of LGB audiences believe that film focuses on them as having problems rather than being everyday people.
In addition, almost three-quarters of Eastern European respondents (72%) believe they are regularly portrayed as being at the bottom of the economic ladder, while a similar proportion of Asian audiences (74%) believe that Asian religious culture is not reflected authentically. One in two C2D social grade individuals also believe that films telling stories of their lives are too often depressing.
These figures become even more important when contrasted with how powerful the general population feels the role of film has in changing behaviour. Almost 7 in 10 people (69%) believe that film has the power to tell stories that educate people about real life events, demonstrating that film doesn’t merely entertain and pass the time, but is an important medium to help change ingrained beliefs and stereotypes in society.
What is also clear from the findings is that film remains one of the most popular pastimes for people in the UK and – interestingly - diverse audiences represent some of the most regular film viewers. As many as three-quarters (76%) of the general public consider watching films as a pleasurable way to fill their spare time, yet only 31% attend the cinema at least once a month.
Contrast this to minority ethnic groups who visit the cinema much more regularly with 67% of Asian and Eastern European groups, and 56% of Black African/Caribbean individuals and 55% of LGB respondents attending on a monthly basis.
While things have improved over the past decade with 71% of the general public claiming that film has become more authentic in its portrayal of diverse groups over the last 10 years, diverse audiences feel strongly that more work needs to be done - a massive 95% of Asian and Eastern European groups, 97% of Black African/Caribbean, and 90% of LGB groups believe this is the case.
An interesting finding from the study also highlights that there is considerable commercial opportunity to be reaped if diverse groups are represented more authentically in film. 59% of Asian, 66% of Black African/Caribbean, 54% of East European and 51% of LGB audiences say they would watch more films if they felt this was the case.
Mary FitzPatrick, Head of Diversity at the UK Film Council and key sponsor of the research, said,
“Film remains one of the most popular pastimes for people in the UK and this research highlights the often overlooked views, opinions and needs of the diverse groups that make up an important part of the film industry’s audience. Film has the ability to change behaviour and shift opinion, so we in the Industry all have a responsibility to ensure that these findings are not ignored.
The figures speak for themselves in demonstrating there is a real opportunity for the industry to more accurately portray these groups in film. This research will form an important part of the UK Film Council’s legacy and will help make a powerful and dynamic change to the way in which diverse groups are portrayed in film going forward”.
British comedienne and actress, Jenny Eclair, supports the findings of the research and hopes the study will open the way for a more authentic portrayal of audiences on screen.
Eclair commented,
“Sadly this research demonstrates that, even in our culture of supposed diversity, film - one of the key cultural mediums - is still misrepresenting large proportions of UK film goers. The industry needs to think carefully about how it portrays diverse groups - including older women - who are frustrated at still being portrayed in de-sexualised, stereotypical roles.The industry is in danger of continuing this misrepresentation where there is clearly the opportunity at hand to change opinion for good”.
About the research
The study comprised two phases: a qualitative stage followed by quantitative research. 12 qualitative focus groups were conducted among diverse audiences (selected by social grade, ethnicity, age, gender, sexual orientation) between the 11th and 19th January 2011 – with each group focusing on a different diverse group to inform the quantitative element of the study.
A large-scale quantitative study was then conducted with two samples; general population and diverse audience groups.
The general population quantitative sample was conducted by Harris Interactive online between 9th and 14th February 2011, among a total of 2,228 adults (aged 16+) within Great Britain. Figures for age, gender education, region and Internet usage were weighted where necessary to bring them into line with their actual proportions in the population. Propensity score weighting was used to adjust for respondents’ propensity to be online.
The diverse audience groups sample was conducted by Harris Interactive online between 9th and 22nd February 2011, among a total of 2,087 adults (aged 18+) within Great Britain, comprised of the following groups: Older Women aged 50-75 (480), C2D Social Grade (717), LGB (231), Asian (222), Black African/Caribbean (235) and Eastern European (202). Figures for age and gender were weighted where necessary to bring them into line with their actual proportions in the population.
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