Description
check this awesome ppt on Knowledge Management..
What is Knowledge Management
Fundamentals of Knowledge Management
Roots of Knowledge Management
and other topics related to KM
Questions/ Discussion
Fad or Fundamental?
Why Knowledge, Why Now?
Action Plan
Getting Started
Knowledge Management
Key Concepts
A Bit of Theory
Critical Success Factors
KM
Cases
The Knowledge Agenda
Innovation in Products, Services and Processes Knowledge Goods & Services
Information
• Global Customers • Changing Needs • Time-to-market • ‘Smart’ Products • Customization • Service • Quality • Intangibles
Learning Organization
Business Transformation (BPR, TQM, culture) Innovation
Knowledge Management
Intellectual Assets/Capital
Information Management Knowledge-based Systems
Intelligence Knowledge Information
Data
Human, judgemental Contextual, tacit Transfer needs learning
Codifiable, explicit Easily transferable
Source: The knowledge creating company, I. Nonaka and H. Takeuchi
Tacit
Socialization
Externalization
From
Explicit
Internalization
Combination
Tacit
To
Explicit
Chaotic knowledge processes
Human knowledge and networking
Information databases and technical networking
Systematic information and knowledge processes
? ?
? ?
? ? ?
Sharing existing knowledge “Knowing what you know”
Knowledge for Innovation “Creating and Converting”
? ?
?
? ? ?
?
Innovation Cycle
Codify
Identify Embed Product/ Process
KM Cycle
Collect Classify
Create
Knowledge Repository
Organize/ Store
Diffuse
Use/Exploit Access
Share/ Disseminate
?
? ?
? ?
? ?
? ?
?
? ? ?
Learning History
Process Improvements
- Quality etc.
Team Skills
Knowledge Network Architecture
Communications
New science competencies
Marketing products
People
- manager skills - ‘Yellow pages’ - expertise
Strategy
- customer dialogue
SM
? ?
? ?
? ? ?
?
? ?
? ? ?
?
?
?
? ? ?
?
Enablers
Leadership
Structures - Cultures - HR Policies - Vision
Levers Processes People
Measurement
Information
Space
Foundations
‘Hard’ infrastructure - Intranet, groupware etc. ‘Soft’ - Skills, learning,
+
Tools and Techniques
? ?
?
? ? ?
?
? ? ?
?
?
?
?
?
?
? ? ?
?
?
?
?
?
?
?
?
?
?
Source: ENTOVATION
Collaborative Process
Communications Technology
10 8 6 4
Performance Measures
Leadership/Leverage
Education/Development
2 0
Market Image
Learning Network
Alliances/Joint Ventures Products/Services
Innovation Intelligence
The End
doc_345696615.pdf
check this awesome ppt on Knowledge Management..
What is Knowledge Management
Fundamentals of Knowledge Management
Roots of Knowledge Management
and other topics related to KM
Questions/ Discussion
Fad or Fundamental?
Why Knowledge, Why Now?
Action Plan
Getting Started
Knowledge Management
Key Concepts
A Bit of Theory
Critical Success Factors
KM
Cases
The Knowledge Agenda
Innovation in Products, Services and Processes Knowledge Goods & Services
Information
• Global Customers • Changing Needs • Time-to-market • ‘Smart’ Products • Customization • Service • Quality • Intangibles
Learning Organization
Business Transformation (BPR, TQM, culture) Innovation
Knowledge Management
Intellectual Assets/Capital
Information Management Knowledge-based Systems
Intelligence Knowledge Information
Data
Human, judgemental Contextual, tacit Transfer needs learning
Codifiable, explicit Easily transferable
Source: The knowledge creating company, I. Nonaka and H. Takeuchi
Tacit
Socialization
Externalization
From
Explicit
Internalization
Combination
Tacit
To
Explicit
Chaotic knowledge processes
Human knowledge and networking
Information databases and technical networking
Systematic information and knowledge processes
? ?
? ?
? ? ?
Sharing existing knowledge “Knowing what you know”
Knowledge for Innovation “Creating and Converting”
? ?
?
? ? ?
?
Innovation Cycle
Codify
Identify Embed Product/ Process
KM Cycle
Collect Classify
Create
Knowledge Repository
Organize/ Store
Diffuse
Use/Exploit Access
Share/ Disseminate
?
? ?
? ?
? ?
? ?
?
? ? ?
Learning History
Process Improvements
- Quality etc.
Team Skills
Knowledge Network Architecture
Communications
New science competencies
Marketing products
People
- manager skills - ‘Yellow pages’ - expertise
Strategy
- customer dialogue
SM
? ?
? ?
? ? ?
?
? ?
? ? ?
?
?
?
? ? ?
?
Enablers
Leadership
Structures - Cultures - HR Policies - Vision
Levers Processes People
Measurement
Information
Space
Foundations
‘Hard’ infrastructure - Intranet, groupware etc. ‘Soft’ - Skills, learning,
+
Tools and Techniques
? ?
?
? ? ?
?
? ? ?
?
?
?
?
?
?
? ? ?
?
?
?
?
?
?
?
?
?
?
Source: ENTOVATION
Collaborative Process
Communications Technology
10 8 6 4
Performance Measures
Leadership/Leverage
Education/Development
2 0
Market Image
Learning Network
Alliances/Joint Ventures Products/Services
Innovation Intelligence
The End
doc_345696615.pdf