abhishreshthaa
Abhijeet S
Integrating Six Sigma practices with other standards
Indian IT and ITeS companies adopting Six Sigma already have a quality standard like a CMM Level 5 certification or an ISO certification. It is easier to integrate Six Sigma practices when there are also practices like CMM or ISO running in a set-up.
Some organisations like Wipro, TCS and iGATE Global Solutions in the IT field and EXL Services and 24/7 Customer in ITeS already had other quality programmes running successfully before they went in for Six Sigma.
Ravi Venkatesam, VP-Operations, Technical Support Practice 24/7 Customer says, "We already had a ISO-9001 certification, and a COPC.
When the Six Sigma adoption idea was mooted the management readily accepted it, thereby paving the way for overall adoption across the organisation."
Indian IT and ITeS companies adopting Six Sigma already have a quality standard like a CMM Level 5 certification or an ISO certification. It is easier to integrate Six Sigma practices when there are also practices like CMM or ISO running in a set-up.
Some organisations like Wipro, TCS and iGATE Global Solutions in the IT field and EXL Services and 24/7 Customer in ITeS already had other quality programmes running successfully before they went in for Six Sigma.
Ravi Venkatesam, VP-Operations, Technical Support Practice 24/7 Customer says, "We already had a ISO-9001 certification, and a COPC.
When the Six Sigma adoption idea was mooted the management readily accepted it, thereby paving the way for overall adoption across the organisation."