P a g e | 1
A Report on “Management of Student Account in ICICI Bank”
-By Ketan Kumar Shaw
Roll Number 30
Finance Stream
MBA 2
nd
Year
SRI SRI UI!"RSI#$
Score %ut of &'' "(a)uator Signature
P a g e | 2
#AB*" %+ C%#"#S
S"RIA* UMB"R C%#"#S ,A-" UMB"R
& Acknow)edgement .
/ "0ecuti(e
Summary
1
. Introduction 2
1 A3out Student
Account at ICICI
Bank
4
2 ,roce55 of %pening
a Student Sa(ing5
Account
&'
4 Under5tanding
di5crepancie5 and
c)earing it
&&
6 Comparati(e
Ana)y5i5 of orma)
and Sa(ing5 A7C
&/
8 S9%# Ana)y5i5 of
the Bank Branch
&.
: Conc)u5ion &1
&' Reference5 &2
&& Anne0ure5 &4
P a g e | 3
ACK%9*";-"M"#S
No job or task can be completed without the cooperation and support o! people around us" #
bein$ no e%ception had to seek the help o! others to make this project success!ul"
# would like to thank our &ice 'hancellor o! Sri Sri (ni)ersit*+ ,r"-"'"Mishra !or $i)in$ me
this opportunit* and ha)in$ !aith in me" #t was indeed a deli$ht and a $reat learnin$
e%perience to learn about .Mana$ement o! Student Account in #'#'# Bank/ that has been
mentioned in this report"
# would like to e%press m* $ratitude to Mr" Ramandeep+ who pro)ided me with $uidance+
inspiration+ perspecti)e throu$hout m* stud*"
Finall*+ # would like to $i)e m* re$ards to m* parents and m* !riends !or their continuous
support and !aith in me"
A lot o! indi)iduals ha)e contributed in the preparation o! this project" # am thank!ul to all o!
them !or their timel* help+ encoura$ement+ support+ )aluable comments and su$$estions" #t is
m* proud pri)ile$e and pleasure to e%press deep sense o! $ratitude to all o! them"
0hankin$ You
-10AN -(MAR S2A3
MBA 2
nd
Year
P a g e | 4
"<"CU#I!" SUMMAR$
This project is done under the supervision of Mr. Ramandeep and under
the mentorship of Mrs. Vijaya Bhatt.
The scope of the project tells us about how a branch of !! ban" situated
at #ri #ri $niversity in !uttac" e%ciently managed its students account
and made its business self&sustainable. The entire initial focus was on
ma"ing new customers through students account so that the ban" have
substantial money to run on its own.
The study was conducted in the ban" itself where the ban" manager and
the operations manager helped and guided me to successfully conduct
the research and thereby understand the operations of this branch of the
ban".
The Objective of the Study is &
• To understand the management of student account in !! Ban" '#ri
#ri $niversity Branch(.
P a g e | 5
I#R%;UC#I%
Management of student account refers to the day to day operations
carried out with respect to opening) running and properly inputting all the
datas of the student transaction in the software which is provided by the
ban".
The !! ban" of the Sri Sri University Branch in !uttac" is an e*cellent
e*ample of how a student account management can lead to an overall
better performance of the ban". The ban" was opened in the latter half of
the year +,-. in the campus of #ri #ri $niversity. The $niversity is
suppose to have more than /,,, student by +,-/ and this research 0gure
only shows the master plan !! plan had behind opening up its branch
inside the university itself.
1nvisioned by #ri #ri Ravi #han"ar ji) the #ri #ri $niversity was established
as a centre for world&class education so ndian students do not have to
leave the country in search of what they perceive to be better
opportunities. The #ri #ri $niversity ta"es pride in o2ering a curriculum
that enriches both domain e*pertise and life s"ills. The 3rt of 4iving
Programme is an integral part of the curriculum at the $niversity. The
programme e5uips the students with tools and techni5ues to handle
stress as well as understand and handle their minds) without which any
education is incomplete.
The $niversity is located on a -67&acre campus between Bhubaneshwar
and !uttac". The campus includes the admin bloc") a well&e5uipped
computer lab) a well&updated library) auditoriums) comfortable hostels)
Vidya 's"ill training centre( and a cafeteria. The campus also includes
sports and recreational facilities including a bas"etball court) a
gymnasium and a cric"et ground adjoining a jogging trac". The campus is
8i&9i enabled) with +:;/ connectivity. The #ri #ri $niversity today o2ers
value&based education in speciali<ed areas of study including
management= yoga= governance= and the performing arts.
3t present) the number of students in the university is more than
400 and around -, percent of these students have already made a
student account with the !! ban". n order to increase their mar"et
share and ma"e the business self&sustainable) !! ban" did an ama<ing
job of giving a good scheme to the students which they could have
redeemed within . months.
P a g e | 6
AB%U# S#U;"# ACC%U# A# ICICI BAK
ey !eatures
• Minimum balance re5uired is as low as >R 7,,,.
• !onvenient account operation with international 3TM&cum&?ebit
card.
• 9le*ibility to open account in any currency= account maintained in
>R.
8hat is a #tudent@s 3ccountA
• 3 #tudent@s 3ccount is an >R1 '>on&Resident 1*ternal( #avings
3ccount) specially created for student@s) so you can manage you
0nances with ease and convenience) when you are studying out of
ndia.
8hy choose a #tudent@s 3ccountA
• 8e understand that as a student) you have uni5ue ban"ing
re5uirements. 8ith minimum account balance of only >R 7,,,) our
#tudent@s 3ccount caters to your special needsBensuring you
ma*imum convenience.
Cverview
9eatures and Bene0ts
• "o# account ba$ance% Minimum balance re5uired as low as D
7),,, only.
• &nytime' any#here account access% 8ith international 3TM&
cum&?ebit card) convenient access at over -,),,, 3TMs and over
.),,, branches all over ndia) and +:*/ phone and internet ban"ing.
P a g e | (
• Bene)cia$ interest rates% nterest rate calculated on daily closing
balances at :E per annum. nterest paid half&yearly in #eptember
and March.
• *asy movement of funds% 9unds in >R1 account are fully F freely
repatriability
• +a, bene)ts% nterest earned is not ta*able in ndia.
• -oney2.ndia% #afe and simple online money transfer trac"ing
service with online transfer to over -,, ban"s in ndia.
• 9R11 PC Bo* service to send your documents.
Other !eatures of the ././. Students account
• 9ree personalised che5ue boo"
• 9ree Phone Ban"ing
• 9ree !! Ban" >cash ?ebit !ard
• 9ree transfer of funds into his G her account from any !! Ban" account
• 9ree supplementary credit card 'if you have an !! Ban" !redit card;(
• 3nnual statement of accounts
The Ban" shall o2er the !ustomers who are individuals a monthly e&mail
statement of 3ccount and in case registered e&mail id is not available a
physical 5uarterly statement of 3ccount would be sent to their
communication address) free of cost. n case of !ustomers other than
individuals) a physical monthly #tatement of 3ccount shall be issued free
of cost by !! Ban". !ustomerGs shall also have the option to avail a
monthly physical #tatement of 3ccount or a Passboo".
nterest earned on your #avings 3ccount balance shall be credited to your
account on a half yearly basis in the months of Hune and ?ecember.
nterest is calculated on a daily basis on the daily closing balance in the
account at the rate of :E per annum.
Iou can access your #avings 3ccount throughJ
• !! Ban" branches
• !! Ban".com
• !! Ban" 3TMs
P a g e | 0
• Phone Ban"ing
• Mobile Ban"ing
#ervice !harges
Kuarterly 3verage Balance
• Iou need to maintain a 5uarterly average balance of D 7),,,G& or a
total relationship value 'within the same customer identity number(
of at least D 7),,,.
• f you are unable to maintain this minimum balance) 5uarterly
service charges of D /7, L service ta* will be levied.
?ocuments Re5uired
1hen you submit a22$ication for account o2ening at ././. Ban3
branch in .ndia or overseas' you #i$$ need%
• 2hotoco2ies of%
o 4ass2ort% 9irst and last four pages of the passport 'pages
with your name) address) date of birth) date and place of
issue) e*piry date) photograph and signature(. The signature
should be clearly visible and match the signature on your
registration form.
o 5a$id student visa% f your visa has e*pired) ac"nowledge
renewal re5uests to the visa authorities will be accepted.
• &ddress 2roofsJ View complete list of permanent.
• !or US& customersJ
o !opy of valid 9-G9+ 'in lieu of student visa( CR 1mployment
3uthorisation !ard. 3dvance Parol will be re5uired if you are
outside $#3. Re&entry not allowed on 1mployment
3uthorisation !ard.
1hen you submit a22$ication for account o2ening from outside
.ndia' you #i$$ needJ
• 4hotoco2ies of%
o 4ass2ort% 9irst and last four pages of the passport 'pages
with your name) address) date of birth) date and place of
P a g e | 6
issue) e*piry date) photograph) signature and stamp regarding
stay outside ndia(
o 5a$id #or3 2ermit 7 em2$oyment visa7 residency card. f
your visa has e*pired) ac"nowledged renewal re5uests made
to the visa authorities will be accepted.
• &ddress 2roofsJ View complete list of ndian and overseas.
• !or students from US&J
o !opy of valid 9-G9+ 'in lieu of student visa( CR 1mployment
3uthorisation !ard. 3dvance Parol will be re5uired if you are
outside $#3. Re&entry not allowed on 1mployment
3uthorisation !ard.
• 9or students from &ustra$ia' Be$gium' /anada' !rance' 8ong
ong' 9a2an' Singa2ore' U' and US&J
o 3 self&drawn initial funding che5ue 'mandatory(. 1nsure that
signature on che5ue and application form match.
• !or students from :ermanyJ
o 3 self&drawn initial funding che5ue 'preferable(. 1nsure that
signature on che5ue and application form match.
o n absence of the above che5ue) all supporting documents
must be certi0ed from any of the following authorities M
ban"er G 0nancial institution G credit union G ndian embassy G
notary 'or e5uivalent as applicable by law(.
• !or students from a$$ other countries 'other than the ones
mentioned in the above two points(J
o 3 self&drawn initial funding che5ue
o ?ocuments certi0ed by any of the following authorities M
ban"er G 0nancial institution G credit union G e*change house G
ndian embassy G notary 'or e5uivalent as applicable by law(.
• Iou can get your documents certi)ed by regulated bodies as
given belowJ
o Ban"s in $#3
o Ban"s and 0nancial institutions other than in $#3
P a g e | 10
o !redit unions
o 1*change houses
o !ountries where notary certi0cation is accepted
o #elf&drawn funding che5ue should be drawn on the ban"s or
credit unions mentioned above or scheduled commercial ban"
governed by Reserve Ban" of ndia.
;ou #i$$ a$so re<uire the fo$$o#ing additiona$ documentsJ
• Se$f=attested co2y of admission $etter from the university
where student has got admission.
• >ame and address of the parentGguardian and details of their ban"
account held with !! Ban" or any other ban".'3nne*ure (
• 3nne*ure needs to be 0lled by the student and submitted along
with the account opening form. This includes the following detailsJ
o Cbjective of opening account
o #ource of funding account
o 1*pected monthly funding into account
o 1*pected monthly withdrawals from account
o $sage of channels and monthly usage to fund account
• &s overseas address 2roof) the student holder must submit any
of the following documents within -6, days from date of submission
of 3C9 and before allowing any operations into the accountJ
o 4etter from hisGher university stating student@s overseas
address
o $niversity identity card containing address
o Bills paid abroad 'credit cardG utility bills(
o ?river@s licence issued by a competent authority in country of
residence
P a g e | 11
,R%C"SS %+ %,"I- A S#U;"# SA!I-S ACC%U#
+here are t#o major 2rocesses #hich the customers can o2t for to
o2en a student account=
-. +hrough tab ban3ing= n this) the documents as
mentioned above) are 0lled in the tablet of the
ban" o%cial. There are other written documents in
which the holder needs to sign but no digital
signature is re5uired.
The o%cial sends the data to the city main branch.
3fter veri0cation of the data by the main branch
the o%cial gets a go ahead.
8ithin N&/ hours the accounts get opened in that
respective branch.
+. +hrough -anua$ form& The documents have to
be 0lled manually by the account holder.
The documents are then transferred to the main
o%ce. 3fter address and documents veri0cation
P a g e | 12
the concerned branch gets a call. 8ithin .&:
wor"ing days the account gets activated.
U;"RS#A;I- ;ISCR",ACI"S A; C*"ARI- I#
!! Ban" in the #ri #ri $niversity branch has a comparatively small
customer base but it still goes through discrepancies in its processes.
Majority of the discrepancies are in the form of !ash ?eposits. The
#oftware which the ban" sta2 uses does not allow for reduction in most of
the discrepancies. Therefore whenever there are certain discrepancies in
the account) which are majorly&
-. nput of wrong number in the software.
+. ?ouble direct debit from the account.
.. ?ebited instead of credit.
:. Cthers.
These discrepancies are solved by the operational manager or the Branch
Manager. f the Branch manager or the Cperational manager fails to do so)
they as help from the Branch >eso$ution ?es3 which is situated in the
city head branch of !! ban".
They give proper documentation of the problem) and then understands
solution to the problem.
P a g e | 13
!are is ta"en that the customer is informed from before if any money is
wrongly entered or double debited or credited in place of debited. The
ban" employees need to ma"e sure that the sentiments of the customers
are not hurt by their actions.
C%M,ARA#I!" AA*$SIS %+ %RMA* A; S#U;"#
SA!I-S ACC%U# I B%#= RURA* A; URBA AR"A
/ontents Students
Savings
account in
>ura$ @
Urban &rea
Aorma$
Savings
&ccount in
Urban &rea
Aorma$
Savings
account in
>ura$ &rea
&ge during
#hich the
account can be
ho$ded
10 to 2( 10B 10B
.nitia$ !unding
>e<uired
>sC 2000 >sC 20000 >sC 20000
P a g e | 14
&verage fund
re<uired in
&ccount for
maintenance
>sC 500 2er
month
>sC 10000 2er
month
>s 2000 2er
month
/onversion of
&ccount
&fter the
ho$der attains
2( years' the
account gets
converted to
Aorma$ Savings
&ccount >ura$
or Urban as 2er
the Status of
the 8o$der
+he &ccount
might change
to rura$C
+he &ccount
might change
to urbanC
/harges and
Other faci$ities
&$$ remain
same
throughout
&$$ remain
same
throughout
&$$ remain
same
throughout
S9%# AA*$SIS
Strengths
• &ccessibi$ity M This #ri #ri $niversity branch is the nearest branch
available to all the members of the university and its students. Thus)
they have an unbeatable advantage of accessibility.
• Student Savings &ccount M #tudent account o2ers better features
and is apt for the students of the university.
1ea3nesses
• Sma$$ siDe M !urrently) the ban" is located inside the campus in an
area of less than :,, s5uare foot. This is very small and in future it
would re5uire a larger area.
P a g e | 15
• "ess number of *m2$oyees M 3t present) there are only two
employees in the ban". t could be di%cult for them to multitas".
O22ortunities
• -ore number of students in the u2coming years M t has been
predicted that by the year +,-/) there will be more than /,,,
students in the campus. Thus) it is an ama<ing opportunity for the
ban" to prepare for such large pool of target customers in the
future.
• O2ening an &+- faci$ity inside the cam2us M 3t !! 3TM outlet
inside the campus itself will allow the ban" to have&
b. More number of customers.
c. More income through transactional cost of other ban"
3TMs.
• The !ampus is more than 100 acres big and if possible the ban"
should try to increase the si<e of its o%ce to cater to large customer
base.
• .n house faci$ity for the ban" employees in the campus hostel
could lead to better retention and loyalty of the employees.
+hreats
• +hreat of a ne# entrant M 3 new branch can open a branch inside
a campus and could o2er considerable threat by giving more
features to the students of the campus.
C%C*USI%
The student savings account has brought a win&win situation for both the
!! ban" and the students of the university. Cn one hand) the ban" gets
more number of customers and becomes self&sustainable) it also helps the
students to open a student account which is in the vicinity of their hostels
and maintain the account.
3long with allowing the ban" to be self&sustainable the ban" has also
made its presence felt in the Trisulia) !?3 and #andapur region of !uttac".
This is a very good sign for the ban".
P a g e | 16
n the years to come) with more number of students) more avenues will be
opened for the ban" to invest in and get a good return.
4astly) would li"e to say that it was a masterstro"e of a plan from both
the ban"s perspective and the $niversity perspective to start a ban"
inside the !ampus. 9ew more years and this symbiotic relationship will be
very fruitful for both the big players.
R"+"R"C"S
http>77www?icici3ank?com7,er5ona)-Banking7account-depo5it73ank-campu57inde0?page
http>775ri5riuni(er5ity?edu?in7a3out-55u7uni(er5ity7
http5>77infinity?icici3ank?co?in7*oad#a3&;etai)5+orm?do@
methodA*oad#a3&;etai)5+ormBCgaA&?1&.:2:.6?/&'8&/8'//?&1&2..82::
P a g e | 1(
http>77www?icici3ank?com7,er5ona)-Banking7account-depo5it75a(ing5-
account7document-)i5t?page@
http>77www?icici3ank?com7nri-3anking73ankAccount575tudentCaccount5?page
A"<UR" &
& co2y of on$ine ././. savings &ccount o2ening form
4ersonal ,etails ?
0his application is !or resident indians onl*
P a g e | 10
Salutation56 ?
7ender56 ?
First Name56 ? Name should match with identit* proo! documents !or
processin$ o! application
Middle Name6 ? Name should match with identit* proo! documents !or
processin$ o! application
8ast Name56 ? Name should match with identit* proo! documents !or
processin$ o! application
Marital status56 ?
,ate o! Birth56 ? ,ate o! birth should match with identit* proo! documents !or
processin$ o! application
'ate$or*56 ?
Mother9s Maiden Name56 ?
Fathers Name56 ? Father9s name should match with identit* proo! documents
!or processin$ o! application
1Mail56 ? Note6 You will be automaticall* subscribed to recei)e email
statements on this email id"
Mobile56 ? Note6 You will be automaticall* subscribed to recei)e mobile
bankin$ alerts on this mobile number"
4AN56 ?
Form :0 ; Form :<56 ?
=ccupation56 ?
=ccupation 0*pe56 ?
1ducation56 ?
7ross Annual #ncome >Rs"?56 ?
Source o! Funds56 ?
Aadhar #,6 ?
A"<UR" /
+91
P a g e | 16
"ist of acce2ted documents
?ocument
.?
4roof
&ddress
2roof
&ge
2roof
Valid passport with photo and signature
Printed Ration !ard with photoG3ndhra Pradesh
Oousehold card
#enior !iti<en card issued by #tateG!entral Povt
Voter ? card
P3> card issued by Ta* deptG $TG >#?4
?riving license 'handwritten or laminated( issue
by regional transport authority
$tility bills 'electricity bill) telephone bill( not
older than . months
#tatement of account with account opening
che5ue or passboo" with account opening
che5ue of a scheduled commercial ban" in
which account has been opened atleast .
months earlier and account opening che5ue of
the same ban"
doc_269267854.docx
A Report on “Management of Student Account in ICICI Bank”
-By Ketan Kumar Shaw
Roll Number 30
Finance Stream
MBA 2
nd
Year
SRI SRI UI!"RSI#$
Score %ut of &'' "(a)uator Signature
P a g e | 2
#AB*" %+ C%#"#S
S"RIA* UMB"R C%#"#S ,A-" UMB"R
& Acknow)edgement .
/ "0ecuti(e
Summary
1
. Introduction 2
1 A3out Student
Account at ICICI
Bank
4
2 ,roce55 of %pening
a Student Sa(ing5
Account
&'
4 Under5tanding
di5crepancie5 and
c)earing it
&&
6 Comparati(e
Ana)y5i5 of orma)
and Sa(ing5 A7C
&/
8 S9%# Ana)y5i5 of
the Bank Branch
&.
: Conc)u5ion &1
&' Reference5 &2
&& Anne0ure5 &4
P a g e | 3
ACK%9*";-"M"#S
No job or task can be completed without the cooperation and support o! people around us" #
bein$ no e%ception had to seek the help o! others to make this project success!ul"
# would like to thank our &ice 'hancellor o! Sri Sri (ni)ersit*+ ,r"-"'"Mishra !or $i)in$ me
this opportunit* and ha)in$ !aith in me" #t was indeed a deli$ht and a $reat learnin$
e%perience to learn about .Mana$ement o! Student Account in #'#'# Bank/ that has been
mentioned in this report"
# would like to e%press m* $ratitude to Mr" Ramandeep+ who pro)ided me with $uidance+
inspiration+ perspecti)e throu$hout m* stud*"
Finall*+ # would like to $i)e m* re$ards to m* parents and m* !riends !or their continuous
support and !aith in me"
A lot o! indi)iduals ha)e contributed in the preparation o! this project" # am thank!ul to all o!
them !or their timel* help+ encoura$ement+ support+ )aluable comments and su$$estions" #t is
m* proud pri)ile$e and pleasure to e%press deep sense o! $ratitude to all o! them"
0hankin$ You
-10AN -(MAR S2A3
MBA 2
nd
Year
P a g e | 4
"<"CU#I!" SUMMAR$
This project is done under the supervision of Mr. Ramandeep and under
the mentorship of Mrs. Vijaya Bhatt.
The scope of the project tells us about how a branch of !! ban" situated
at #ri #ri $niversity in !uttac" e%ciently managed its students account
and made its business self&sustainable. The entire initial focus was on
ma"ing new customers through students account so that the ban" have
substantial money to run on its own.
The study was conducted in the ban" itself where the ban" manager and
the operations manager helped and guided me to successfully conduct
the research and thereby understand the operations of this branch of the
ban".
The Objective of the Study is &
• To understand the management of student account in !! Ban" '#ri
#ri $niversity Branch(.
P a g e | 5
I#R%;UC#I%
Management of student account refers to the day to day operations
carried out with respect to opening) running and properly inputting all the
datas of the student transaction in the software which is provided by the
ban".
The !! ban" of the Sri Sri University Branch in !uttac" is an e*cellent
e*ample of how a student account management can lead to an overall
better performance of the ban". The ban" was opened in the latter half of
the year +,-. in the campus of #ri #ri $niversity. The $niversity is
suppose to have more than /,,, student by +,-/ and this research 0gure
only shows the master plan !! plan had behind opening up its branch
inside the university itself.
1nvisioned by #ri #ri Ravi #han"ar ji) the #ri #ri $niversity was established
as a centre for world&class education so ndian students do not have to
leave the country in search of what they perceive to be better
opportunities. The #ri #ri $niversity ta"es pride in o2ering a curriculum
that enriches both domain e*pertise and life s"ills. The 3rt of 4iving
Programme is an integral part of the curriculum at the $niversity. The
programme e5uips the students with tools and techni5ues to handle
stress as well as understand and handle their minds) without which any
education is incomplete.
The $niversity is located on a -67&acre campus between Bhubaneshwar
and !uttac". The campus includes the admin bloc") a well&e5uipped
computer lab) a well&updated library) auditoriums) comfortable hostels)
Vidya 's"ill training centre( and a cafeteria. The campus also includes
sports and recreational facilities including a bas"etball court) a
gymnasium and a cric"et ground adjoining a jogging trac". The campus is
8i&9i enabled) with +:;/ connectivity. The #ri #ri $niversity today o2ers
value&based education in speciali<ed areas of study including
management= yoga= governance= and the performing arts.
3t present) the number of students in the university is more than
400 and around -, percent of these students have already made a
student account with the !! ban". n order to increase their mar"et
share and ma"e the business self&sustainable) !! ban" did an ama<ing
job of giving a good scheme to the students which they could have
redeemed within . months.
P a g e | 6
AB%U# S#U;"# ACC%U# A# ICICI BAK
ey !eatures
• Minimum balance re5uired is as low as >R 7,,,.
• !onvenient account operation with international 3TM&cum&?ebit
card.
• 9le*ibility to open account in any currency= account maintained in
>R.
8hat is a #tudent@s 3ccountA
• 3 #tudent@s 3ccount is an >R1 '>on&Resident 1*ternal( #avings
3ccount) specially created for student@s) so you can manage you
0nances with ease and convenience) when you are studying out of
ndia.
8hy choose a #tudent@s 3ccountA
• 8e understand that as a student) you have uni5ue ban"ing
re5uirements. 8ith minimum account balance of only >R 7,,,) our
#tudent@s 3ccount caters to your special needsBensuring you
ma*imum convenience.
Cverview
9eatures and Bene0ts
• "o# account ba$ance% Minimum balance re5uired as low as D
7),,, only.
• &nytime' any#here account access% 8ith international 3TM&
cum&?ebit card) convenient access at over -,),,, 3TMs and over
.),,, branches all over ndia) and +:*/ phone and internet ban"ing.
P a g e | (
• Bene)cia$ interest rates% nterest rate calculated on daily closing
balances at :E per annum. nterest paid half&yearly in #eptember
and March.
• *asy movement of funds% 9unds in >R1 account are fully F freely
repatriability
• +a, bene)ts% nterest earned is not ta*able in ndia.
• -oney2.ndia% #afe and simple online money transfer trac"ing
service with online transfer to over -,, ban"s in ndia.
• 9R11 PC Bo* service to send your documents.
Other !eatures of the ././. Students account
• 9ree personalised che5ue boo"
• 9ree Phone Ban"ing
• 9ree !! Ban" >cash ?ebit !ard
• 9ree transfer of funds into his G her account from any !! Ban" account
• 9ree supplementary credit card 'if you have an !! Ban" !redit card;(
• 3nnual statement of accounts
The Ban" shall o2er the !ustomers who are individuals a monthly e&mail
statement of 3ccount and in case registered e&mail id is not available a
physical 5uarterly statement of 3ccount would be sent to their
communication address) free of cost. n case of !ustomers other than
individuals) a physical monthly #tatement of 3ccount shall be issued free
of cost by !! Ban". !ustomerGs shall also have the option to avail a
monthly physical #tatement of 3ccount or a Passboo".
nterest earned on your #avings 3ccount balance shall be credited to your
account on a half yearly basis in the months of Hune and ?ecember.
nterest is calculated on a daily basis on the daily closing balance in the
account at the rate of :E per annum.
Iou can access your #avings 3ccount throughJ
• !! Ban" branches
• !! Ban".com
• !! Ban" 3TMs
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• Phone Ban"ing
• Mobile Ban"ing
#ervice !harges
Kuarterly 3verage Balance
• Iou need to maintain a 5uarterly average balance of D 7),,,G& or a
total relationship value 'within the same customer identity number(
of at least D 7),,,.
• f you are unable to maintain this minimum balance) 5uarterly
service charges of D /7, L service ta* will be levied.
?ocuments Re5uired
1hen you submit a22$ication for account o2ening at ././. Ban3
branch in .ndia or overseas' you #i$$ need%
• 2hotoco2ies of%
o 4ass2ort% 9irst and last four pages of the passport 'pages
with your name) address) date of birth) date and place of
issue) e*piry date) photograph and signature(. The signature
should be clearly visible and match the signature on your
registration form.
o 5a$id student visa% f your visa has e*pired) ac"nowledge
renewal re5uests to the visa authorities will be accepted.
• &ddress 2roofsJ View complete list of permanent.
• !or US& customersJ
o !opy of valid 9-G9+ 'in lieu of student visa( CR 1mployment
3uthorisation !ard. 3dvance Parol will be re5uired if you are
outside $#3. Re&entry not allowed on 1mployment
3uthorisation !ard.
1hen you submit a22$ication for account o2ening from outside
.ndia' you #i$$ needJ
• 4hotoco2ies of%
o 4ass2ort% 9irst and last four pages of the passport 'pages
with your name) address) date of birth) date and place of
P a g e | 6
issue) e*piry date) photograph) signature and stamp regarding
stay outside ndia(
o 5a$id #or3 2ermit 7 em2$oyment visa7 residency card. f
your visa has e*pired) ac"nowledged renewal re5uests made
to the visa authorities will be accepted.
• &ddress 2roofsJ View complete list of ndian and overseas.
• !or students from US&J
o !opy of valid 9-G9+ 'in lieu of student visa( CR 1mployment
3uthorisation !ard. 3dvance Parol will be re5uired if you are
outside $#3. Re&entry not allowed on 1mployment
3uthorisation !ard.
• 9or students from &ustra$ia' Be$gium' /anada' !rance' 8ong
ong' 9a2an' Singa2ore' U' and US&J
o 3 self&drawn initial funding che5ue 'mandatory(. 1nsure that
signature on che5ue and application form match.
• !or students from :ermanyJ
o 3 self&drawn initial funding che5ue 'preferable(. 1nsure that
signature on che5ue and application form match.
o n absence of the above che5ue) all supporting documents
must be certi0ed from any of the following authorities M
ban"er G 0nancial institution G credit union G ndian embassy G
notary 'or e5uivalent as applicable by law(.
• !or students from a$$ other countries 'other than the ones
mentioned in the above two points(J
o 3 self&drawn initial funding che5ue
o ?ocuments certi0ed by any of the following authorities M
ban"er G 0nancial institution G credit union G e*change house G
ndian embassy G notary 'or e5uivalent as applicable by law(.
• Iou can get your documents certi)ed by regulated bodies as
given belowJ
o Ban"s in $#3
o Ban"s and 0nancial institutions other than in $#3
P a g e | 10
o !redit unions
o 1*change houses
o !ountries where notary certi0cation is accepted
o #elf&drawn funding che5ue should be drawn on the ban"s or
credit unions mentioned above or scheduled commercial ban"
governed by Reserve Ban" of ndia.
;ou #i$$ a$so re<uire the fo$$o#ing additiona$ documentsJ
• Se$f=attested co2y of admission $etter from the university
where student has got admission.
• >ame and address of the parentGguardian and details of their ban"
account held with !! Ban" or any other ban".'3nne*ure (
• 3nne*ure needs to be 0lled by the student and submitted along
with the account opening form. This includes the following detailsJ
o Cbjective of opening account
o #ource of funding account
o 1*pected monthly funding into account
o 1*pected monthly withdrawals from account
o $sage of channels and monthly usage to fund account
• &s overseas address 2roof) the student holder must submit any
of the following documents within -6, days from date of submission
of 3C9 and before allowing any operations into the accountJ
o 4etter from hisGher university stating student@s overseas
address
o $niversity identity card containing address
o Bills paid abroad 'credit cardG utility bills(
o ?river@s licence issued by a competent authority in country of
residence
P a g e | 11
,R%C"SS %+ %,"I- A S#U;"# SA!I-S ACC%U#
+here are t#o major 2rocesses #hich the customers can o2t for to
o2en a student account=
-. +hrough tab ban3ing= n this) the documents as
mentioned above) are 0lled in the tablet of the
ban" o%cial. There are other written documents in
which the holder needs to sign but no digital
signature is re5uired.
The o%cial sends the data to the city main branch.
3fter veri0cation of the data by the main branch
the o%cial gets a go ahead.
8ithin N&/ hours the accounts get opened in that
respective branch.
+. +hrough -anua$ form& The documents have to
be 0lled manually by the account holder.
The documents are then transferred to the main
o%ce. 3fter address and documents veri0cation
P a g e | 12
the concerned branch gets a call. 8ithin .&:
wor"ing days the account gets activated.
U;"RS#A;I- ;ISCR",ACI"S A; C*"ARI- I#
!! Ban" in the #ri #ri $niversity branch has a comparatively small
customer base but it still goes through discrepancies in its processes.
Majority of the discrepancies are in the form of !ash ?eposits. The
#oftware which the ban" sta2 uses does not allow for reduction in most of
the discrepancies. Therefore whenever there are certain discrepancies in
the account) which are majorly&
-. nput of wrong number in the software.
+. ?ouble direct debit from the account.
.. ?ebited instead of credit.
:. Cthers.
These discrepancies are solved by the operational manager or the Branch
Manager. f the Branch manager or the Cperational manager fails to do so)
they as help from the Branch >eso$ution ?es3 which is situated in the
city head branch of !! ban".
They give proper documentation of the problem) and then understands
solution to the problem.
P a g e | 13
!are is ta"en that the customer is informed from before if any money is
wrongly entered or double debited or credited in place of debited. The
ban" employees need to ma"e sure that the sentiments of the customers
are not hurt by their actions.
C%M,ARA#I!" AA*$SIS %+ %RMA* A; S#U;"#
SA!I-S ACC%U# I B%#= RURA* A; URBA AR"A
/ontents Students
Savings
account in
>ura$ @
Urban &rea
Aorma$
Savings
&ccount in
Urban &rea
Aorma$
Savings
account in
>ura$ &rea
&ge during
#hich the
account can be
ho$ded
10 to 2( 10B 10B
.nitia$ !unding
>e<uired
>sC 2000 >sC 20000 >sC 20000
P a g e | 14
&verage fund
re<uired in
&ccount for
maintenance
>sC 500 2er
month
>sC 10000 2er
month
>s 2000 2er
month
/onversion of
&ccount
&fter the
ho$der attains
2( years' the
account gets
converted to
Aorma$ Savings
&ccount >ura$
or Urban as 2er
the Status of
the 8o$der
+he &ccount
might change
to rura$C
+he &ccount
might change
to urbanC
/harges and
Other faci$ities
&$$ remain
same
throughout
&$$ remain
same
throughout
&$$ remain
same
throughout
S9%# AA*$SIS
Strengths
• &ccessibi$ity M This #ri #ri $niversity branch is the nearest branch
available to all the members of the university and its students. Thus)
they have an unbeatable advantage of accessibility.
• Student Savings &ccount M #tudent account o2ers better features
and is apt for the students of the university.
1ea3nesses
• Sma$$ siDe M !urrently) the ban" is located inside the campus in an
area of less than :,, s5uare foot. This is very small and in future it
would re5uire a larger area.
P a g e | 15
• "ess number of *m2$oyees M 3t present) there are only two
employees in the ban". t could be di%cult for them to multitas".
O22ortunities
• -ore number of students in the u2coming years M t has been
predicted that by the year +,-/) there will be more than /,,,
students in the campus. Thus) it is an ama<ing opportunity for the
ban" to prepare for such large pool of target customers in the
future.
• O2ening an &+- faci$ity inside the cam2us M 3t !! 3TM outlet
inside the campus itself will allow the ban" to have&
b. More number of customers.
c. More income through transactional cost of other ban"
3TMs.
• The !ampus is more than 100 acres big and if possible the ban"
should try to increase the si<e of its o%ce to cater to large customer
base.
• .n house faci$ity for the ban" employees in the campus hostel
could lead to better retention and loyalty of the employees.
+hreats
• +hreat of a ne# entrant M 3 new branch can open a branch inside
a campus and could o2er considerable threat by giving more
features to the students of the campus.
C%C*USI%
The student savings account has brought a win&win situation for both the
!! ban" and the students of the university. Cn one hand) the ban" gets
more number of customers and becomes self&sustainable) it also helps the
students to open a student account which is in the vicinity of their hostels
and maintain the account.
3long with allowing the ban" to be self&sustainable the ban" has also
made its presence felt in the Trisulia) !?3 and #andapur region of !uttac".
This is a very good sign for the ban".
P a g e | 16
n the years to come) with more number of students) more avenues will be
opened for the ban" to invest in and get a good return.
4astly) would li"e to say that it was a masterstro"e of a plan from both
the ban"s perspective and the $niversity perspective to start a ban"
inside the !ampus. 9ew more years and this symbiotic relationship will be
very fruitful for both the big players.
R"+"R"C"S
http>77www?icici3ank?com7,er5ona)-Banking7account-depo5it73ank-campu57inde0?page
http>775ri5riuni(er5ity?edu?in7a3out-55u7uni(er5ity7
http5>77infinity?icici3ank?co?in7*oad#a3&;etai)5+orm?do@
methodA*oad#a3&;etai)5+ormBCgaA&?1&.:2:.6?/&'8&/8'//?&1&2..82::
P a g e | 1(
http>77www?icici3ank?com7,er5ona)-Banking7account-depo5it75a(ing5-
account7document-)i5t?page@
http>77www?icici3ank?com7nri-3anking73ankAccount575tudentCaccount5?page
A"<UR" &
& co2y of on$ine ././. savings &ccount o2ening form
4ersonal ,etails ?
0his application is !or resident indians onl*
P a g e | 10
Salutation56 ?
7ender56 ?
First Name56 ? Name should match with identit* proo! documents !or
processin$ o! application
Middle Name6 ? Name should match with identit* proo! documents !or
processin$ o! application
8ast Name56 ? Name should match with identit* proo! documents !or
processin$ o! application
Marital status56 ?
,ate o! Birth56 ? ,ate o! birth should match with identit* proo! documents !or
processin$ o! application
'ate$or*56 ?
Mother9s Maiden Name56 ?
Fathers Name56 ? Father9s name should match with identit* proo! documents
!or processin$ o! application
1Mail56 ? Note6 You will be automaticall* subscribed to recei)e email
statements on this email id"
Mobile56 ? Note6 You will be automaticall* subscribed to recei)e mobile
bankin$ alerts on this mobile number"
4AN56 ?
Form :0 ; Form :<56 ?
=ccupation56 ?
=ccupation 0*pe56 ?
1ducation56 ?
7ross Annual #ncome >Rs"?56 ?
Source o! Funds56 ?
Aadhar #,6 ?
A"<UR" /
+91
P a g e | 16
"ist of acce2ted documents
?ocument
.?
4roof
&ddress
2roof
&ge
2roof
Valid passport with photo and signature
Printed Ration !ard with photoG3ndhra Pradesh
Oousehold card
#enior !iti<en card issued by #tateG!entral Povt
Voter ? card
P3> card issued by Ta* deptG $TG >#?4
?riving license 'handwritten or laminated( issue
by regional transport authority
$tility bills 'electricity bill) telephone bill( not
older than . months
#tatement of account with account opening
che5ue or passboo" with account opening
che5ue of a scheduled commercial ban" in
which account has been opened atleast .
months earlier and account opening che5ue of
the same ban"
doc_269267854.docx