netrashetty
Netra Shetty
Sprint Nextel Corporation (NYSE: S) is a telecommunications company based in Overland Park, Kansas. The company owns and operates Sprint, the third largest wireless telecommunications network in the United States, with 48.9 million customers,[1] behind Verizon Wireless and AT&T Mobility.
Sprint is a global Internet carrier and makes up a portion of the Internet backbone. In the United States, the company is the third largest long distance provider and also owns a majority of Clearwire, which operates the largest wireless broadband network.
The company was renamed in 2005 with the purchase of Nextel Communications by Sprint Corporation. The company continues to operate using two separate wireless network technologies, CDMA and iDEN (for Nextel and some Boost Mobile subscribers). In 2006, the company spun off its local landline telephone business, naming it Embarq (which was subsequently acquired by CenturyTel). In 2009, Sprint reached an agreement to outsource management of its wireless networks to Ericsson.
Sprint Nextel Corporation (NYSE: S) is a telecommunications company based in Overland Park, Kansas. The company owns and operates Sprint, the third largest wireless telecommunications network in the United States, with 48.9 million customers,[1] behind Verizon Wireless and AT&T Mobility.
Sprint is a global Internet carrier and makes up a portion of the Internet backbone. In the United States, the company is the third largest long distance provider and also owns a majority of Clearwire, which operates the largest wireless broadband network.
The company was renamed in 2005 with the purchase of Nextel Communications by Sprint Corporation. The company continues to operate using two separate wireless network technologies, CDMA and iDEN (for Nextel and some Boost Mobile subscribers). In 2006, the company spun off its local landline telephone business, naming it Embarq (which was subsequently acquired by CenturyTel). In 2009, Sprint reached an agreement to outsource management of its wireless networks to Ericsson.
The management rates the following factor which are necessary for training.
1. Attitude
2. skill
3. motivation
4. experience
Method Of Gathering Needs Analysis Data
In order to provide valuable services and improvement in the business, the organization keep on updating the training material. Job description and specification are designed according to the skill, knowledge and ability. The company also conduct a survey, phone calls which is normally known as service calls in order to ask the perception of general public regarding their employee.
As company ISO 9000 certified so they keep all the documents regarding the performance of the employee. They also maintain a questionnaire and get it fill by the employee in order to get feed back about their performance twice a year. Company keep on improving the skill of employee to various skill improving test such as:
Role play
Presentation
Selection Of Trainees
The selection of a trainee is very crucial decision for any organization. Commercial life Assurance company induct the new employee through a process of interview. The employees is motivated to give various incentives in order to succeed in training. Their also given various test and retest assignments.
Establishment of Training Goals
The major objective of the training is to provide extensive knowledge to their employee about the product of the company, presentation skills and objection handling. If any employee seems to be not interested to get training, he will be given written warning and could be rejected.
The current working employee is given training, if the productivity is low and high employee turn over. The management also provides the training to their employee in order to improve or expansion of the business.
Sprint is a global Internet carrier and makes up a portion of the Internet backbone. In the United States, the company is the third largest long distance provider and also owns a majority of Clearwire, which operates the largest wireless broadband network.
The company was renamed in 2005 with the purchase of Nextel Communications by Sprint Corporation. The company continues to operate using two separate wireless network technologies, CDMA and iDEN (for Nextel and some Boost Mobile subscribers). In 2006, the company spun off its local landline telephone business, naming it Embarq (which was subsequently acquired by CenturyTel). In 2009, Sprint reached an agreement to outsource management of its wireless networks to Ericsson.
Sprint Nextel Corporation (NYSE: S) is a telecommunications company based in Overland Park, Kansas. The company owns and operates Sprint, the third largest wireless telecommunications network in the United States, with 48.9 million customers,[1] behind Verizon Wireless and AT&T Mobility.
Sprint is a global Internet carrier and makes up a portion of the Internet backbone. In the United States, the company is the third largest long distance provider and also owns a majority of Clearwire, which operates the largest wireless broadband network.
The company was renamed in 2005 with the purchase of Nextel Communications by Sprint Corporation. The company continues to operate using two separate wireless network technologies, CDMA and iDEN (for Nextel and some Boost Mobile subscribers). In 2006, the company spun off its local landline telephone business, naming it Embarq (which was subsequently acquired by CenturyTel). In 2009, Sprint reached an agreement to outsource management of its wireless networks to Ericsson.
The management rates the following factor which are necessary for training.
1. Attitude
2. skill
3. motivation
4. experience
Method Of Gathering Needs Analysis Data
In order to provide valuable services and improvement in the business, the organization keep on updating the training material. Job description and specification are designed according to the skill, knowledge and ability. The company also conduct a survey, phone calls which is normally known as service calls in order to ask the perception of general public regarding their employee.
As company ISO 9000 certified so they keep all the documents regarding the performance of the employee. They also maintain a questionnaire and get it fill by the employee in order to get feed back about their performance twice a year. Company keep on improving the skill of employee to various skill improving test such as:
Role play
Presentation
Selection Of Trainees
The selection of a trainee is very crucial decision for any organization. Commercial life Assurance company induct the new employee through a process of interview. The employees is motivated to give various incentives in order to succeed in training. Their also given various test and retest assignments.
Establishment of Training Goals
The major objective of the training is to provide extensive knowledge to their employee about the product of the company, presentation skills and objection handling. If any employee seems to be not interested to get training, he will be given written warning and could be rejected.
The current working employee is given training, if the productivity is low and high employee turn over. The management also provides the training to their employee in order to improve or expansion of the business.
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