Expedite Customer Bliss Through Employee Complacency
Employee satisfaction equals employee being happy equals customer satisfaction is the true guru mantra for any successful business concern to survive in business. Now employee satisfaction comes from various incentives they enjoy. Although all incentives do not cost money but few do, hence money is needed here. Monetary planning for providing incentives to employees can be of much help here, thus fostering growth of the org and employees. However few things that do not come with money is something that every company can provide to all employees working in the org. Things like treating employees with respect, being polite and kind, being courteous with employees, but this doesn’t mean bon compliance of rules and regulations. Employees should be known of the company rules and discipline to be maintained din the org. when employees deal with customers directly it is primarily important that the those employees are not disgruntled or else you are tend to lose some of your potential customers. Cynosure on customers is a crucial, hence no matter in what mood employees enter the premises of the company, it is to be seen that they have smiles on their faces when they deals with customers. While building a community of loyal and delighted customers the prerequisite being generation of a community of loyal and happy employees. This is indirect form of advertising as customer’s word of mouth is most important that helps to develop credit worthiness for the org. In the similar manner when you train employees, the productivity doesn’t get affected, thus continuing the business growth and productivity on stable graph.