Electronic communication available to us in the workplace has huge benefits there is also a down side if they are not used carefully.
Guidelines for avoiding problems when using electronic communication in the workplace:
Double check the recipients of your email before sending. Make sure that you are not sending it to the wrong people.
Be careful when clicking 'reply to all' on an email. Do you need to include all those people in the communication?
Discuss sensitive issues in person. Don't put them in writing as they can be forwarded, copied and pasted and taken out of context.
Don't send a message when you are upset or annoyed.
Don't send anything electronically about a person, if you would not be happy with them seeing it.
Remember to check previous communication in the message body and delete them if necessary.
Don't be put off by the negatives of email. Email is extremely convenient.
Use modern technology available to you to be resourceful in getting your message across? One particularly useful tool for effective employee communication is the intranet. The benefits of the intranet are high.
The purpose of the intranet is to provide information to staff quickly and timeously. Fedex ground HR intranet and United Airlines employee intranet Skynet are examples of successful intranets.
You could post your presentation on the company intranet - that way your company saves paper and money, plus it has the advantage that employees can view the slide show whenever they please. You can create awareness on all workplace communication issues like never before.
Below are some other types of electronic communication and ways to use them.[/b]
Use an electronic internal newsletter to drive regular communication on a monthly, fortnightly or weekly basis. Encourage two-way communication through the newsletter by using an electronic team briefing medium via Skype or video conferencing and include discussion topics requiring feedback. Feedback can be done via a questionnaire attached to a PDF.
Use an email signature to communicate a further message such as greening the environment or to promote recycling. This message can be added below the person's name and contact details. Each message can be tailor made with a specific message that is relevant.
Electronic teasers and flash mailers can be used instead of posters and leaflets.
An electronic vote line can be set up on the intranet or internet.
SMS or MMS messages can be sent to staff member's cell phones.
Include interactive, fun electronic elements that are quick and easy to update such as electronic games.
In summary, we are living in exciting times in terms of communication as we have a variety of exciting tools at our disposal. There is no longer any excuse for submitting boring communications.
Below is a checklist of over 50 types of electronic communication.
1. Autoresponders
2. Blogs
3. Bookmarking
4. Calendaring
5. Collaborative software in the workspace
6. Computer screen messages
7. Data conferencing
8. Ebooks
9. Electronic and web chat shows
10. Electronic bookmarking
11. Electronic brochures
12. Electronic content on cds and dvds
13. Electronic flash teaser
14. Electronic games
15. Electronic meeting system
16. Electronic newsletter
17. Electronic questionnaires and surveyscheck email hoax
18. Electronic voteline
19. Email
20. Email campaigns with links to intranet
21. Emailable audiovisuals
22. Enterprize bookmarking
23. Extranet
24. Eye witness news electronic broadcasts
25. Faxing
26. Flash mailer
27. Forums
Guidelines for avoiding problems when using electronic communication in the workplace:
Double check the recipients of your email before sending. Make sure that you are not sending it to the wrong people.
Be careful when clicking 'reply to all' on an email. Do you need to include all those people in the communication?
Discuss sensitive issues in person. Don't put them in writing as they can be forwarded, copied and pasted and taken out of context.
Don't send a message when you are upset or annoyed.
Don't send anything electronically about a person, if you would not be happy with them seeing it.
Remember to check previous communication in the message body and delete them if necessary.
Don't be put off by the negatives of email. Email is extremely convenient.
Use modern technology available to you to be resourceful in getting your message across? One particularly useful tool for effective employee communication is the intranet. The benefits of the intranet are high.
The purpose of the intranet is to provide information to staff quickly and timeously. Fedex ground HR intranet and United Airlines employee intranet Skynet are examples of successful intranets.
You could post your presentation on the company intranet - that way your company saves paper and money, plus it has the advantage that employees can view the slide show whenever they please. You can create awareness on all workplace communication issues like never before.
Below are some other types of electronic communication and ways to use them.[/b]
Use an electronic internal newsletter to drive regular communication on a monthly, fortnightly or weekly basis. Encourage two-way communication through the newsletter by using an electronic team briefing medium via Skype or video conferencing and include discussion topics requiring feedback. Feedback can be done via a questionnaire attached to a PDF.
Use an email signature to communicate a further message such as greening the environment or to promote recycling. This message can be added below the person's name and contact details. Each message can be tailor made with a specific message that is relevant.
Electronic teasers and flash mailers can be used instead of posters and leaflets.
An electronic vote line can be set up on the intranet or internet.
SMS or MMS messages can be sent to staff member's cell phones.
Include interactive, fun electronic elements that are quick and easy to update such as electronic games.
In summary, we are living in exciting times in terms of communication as we have a variety of exciting tools at our disposal. There is no longer any excuse for submitting boring communications.
Below is a checklist of over 50 types of electronic communication.
1. Autoresponders
2. Blogs
3. Bookmarking
4. Calendaring
5. Collaborative software in the workspace
6. Computer screen messages
7. Data conferencing
8. Ebooks
9. Electronic and web chat shows
10. Electronic bookmarking
11. Electronic brochures
12. Electronic content on cds and dvds
13. Electronic flash teaser
14. Electronic games
15. Electronic meeting system
16. Electronic newsletter
17. Electronic questionnaires and surveyscheck email hoax
18. Electronic voteline
19. Email
20. Email campaigns with links to intranet
21. Emailable audiovisuals
22. Enterprize bookmarking
23. Extranet
24. Eye witness news electronic broadcasts
25. Faxing
26. Flash mailer
27. Forums