[/b]Survey is simple method getting known the unknown hence people for the purpose of getting known of the thoughts and objectives of employees conduct surveys for various purposes .
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Surveys can be conducted for the following purposes [/b]
Employee Satisfaction Surveys
Surveys
Customer Care Surveys
Surveys on Specific Issues
Employee self assessment
Job stress
Employee turnover
Client service
Teamwork
Management evaluation
Communication within the company
Career training
Technical support
Employee benefits
Sample questions:[/b]
During the exit surveys following can be the questions asked:[/b]
Medical insurance package
Dental coverage
Prescription drug coverage
Vision coverage
As far as the satisfaction of the employees the following could be the points to be known or evaluated:[/b]
Duties of the job
Training & development programs
Opportunities for advancement
Salary treatment
Benefit programs
Working conditions
Working hours
Co-workers
Supervision
Overall, as a place to work
Common questions that are probably thought to rise are
Do you know what is expected of you at work?
Do you have the materials and equipment you need to do your work right?
At work, do you have the opportunity to do what you do best every day?
In the last seven days, have you received recognition or praise for doing good work?
Does your supervisor, or someone at work, seem to care about you as a person?
Is there someone at work who encourages your development?
At work, do your opinions seem to count?
Are your associates (fellow employees) committed to doing quality work?
Do you have a best friend at work?
In the last six months, has someone at work talked to you about your progress?
In the last year, have you had opportunities at work to learn and grow?
It would include the experience all over the job experience. Similarly according to the objective the questions differ and so the results.
Things that need to be kept in mind during the survey includes the 4Cs Employee Surveys[/b]
Commitment
Culture
Communications
Compensation
The possible outcomes from surveys could be on the following tentative titles:
Feedback to be taken
Opportunities for growth
Quality and customer focus
Fairness
Work life balance
Communication
Personal expression
Impact of employee surveys:
Feeling of empowerment
Concern for management
Dedicated attitude of management
Company really wants to improve operations, which may translate to increased job security.
Improvement in staff performance with generation of excellent ideas
Employee surveys help to retain the most important asset.
Employee survey companies can be found online that will develop, administer and analyze survey results for you, these can relate to topics such as employee satisfaction, relations between management and employees, benefits, training, or company policies and procedures.
When you create the employee satisfaction survey, remember to ask the right questions. Instead of using selections, ask open-ended questions, which give more room for explanations and reactions. Once the surveys have been conducted and results have been obtained, you should review the responses in-depth and identify ways to improve the business processes and employee morale for a better work environment.
Fortune releases an annual list of the top 100 companies to work for. This is an opt-in survey and 311 companies participated in the process. These companies no doubt have management that believes it is important to be on such a list. The employees at these companies also need to be willing to complete the surveys, and their HR departments have to be willing to complete the volume of paperwork that accompanies the application.