N nushans Sohang Mathur Dec 11, 2010 #1 these r dimensions of service quality. a very favourite question of paper setters. it can help a lot for case studies. u can refer it. the content is mainly from christopher lovelock. Attachments DIMENSIONS OF SERVICE QUALITY.docx DIMENSIONS OF SERVICE QUALITY.docx 16 KB · Views: 13
these r dimensions of service quality. a very favourite question of paper setters. it can help a lot for case studies. u can refer it. the content is mainly from christopher lovelock.