Department Of Organization And Management College Of Business San JosÉ State University

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In this description department of organization and management college of business san josÉ state university.

R. C. Wood – Page 1
ROBERT CHAPMAN WOOD

DEPARTMENT OF ORGANIZATION AND MANAGEMENT TEL. 408 924-3573
COLLEGE OF BUSINESS
SAN JOSÉ STATE UNIVERSITY EMAIL [email protected]
BUSINESS TOWER 357
ONE WASHINGTON SQUARE - 0070
SAN JOSÉ, CALIF., 95192-0070

PROFESSOR OF STRATEGIC MANAGEMENT, 2001-present.
Research examines how leaders effectively promote large-scale innovation and enable emergence of effective
institutions.
ACADEMIC ADVISOR, THE GLOBAL LEADERSHIP AND TECHNOLOGY EXCHANGE (LONDON AND OSLO) – a senior
executive consortium with members from some of the world’s largest companies.

Post-Doctoral Research Fellow, Harvard Business School 2000-2001
Working under Prof. Michael Tushman in Harvard/Stanford program on organizational change, studied
companies that simultaneously manage incremental and radical innovation. Research was basis for four cases
and for papers currently under review at Organization Studies and Administrative Science Quarterly.

Doctoral student, Boston University School of Management 1993-2000
Granted degree of DOCTOR OF BUSINESS ADMINISTRATION in May, 2000. Major field:
Management policy and strategy. Minors: East Asian business, International Business. Dissertation:
Strategy Innovation Processes in Highly Entrepreneurial Large Firms: Innovation Routines and their
Emergence and Mangement. Case studies in six large companies developed a new grounded theory of how
complex companies start innovating and how leaders effectively guide continuous strategy innovation.
Dissertation committee: N. Venkatraman, chair, Kenneth J. Hatten, Y.S. Chang (Boston University), Peter J.
Williamson (INSEAD).

Research director, Strategos Institute, Menlo Park, Calif. 1998-2000
Worked with Gary Hamel (London Business School and Harvard) and Peter Williamson (INSEAD) on major
study of processes of strategy innovation in large firms, sponsored by 14 U.S. and European companies.
Developed research methodology and carried out interviews in 18 firms to develop grounded theory.
Integrated data from other researchers. Research was the basis for doctoral dissertation and papers in
Harvard Business Review, Handbook of New Approaches to Management, and Strategy and Leadership and
for Hamel’s book Leading the Revolution (Harvard Business School Press, 2000) .

Researcher, Center for Quality of Management, Cambridge, Mass. 1993-1999
Worked with Thomas H. Lee (M.I.T.) and Shoji Shiba (M.I.T. and Tsukuba University). Identified
successful and unsuccessful organizations in radical TQM-like change in five sectors (manufacturing, for-
profit service companies, education, health care, military). Case studies were basis for the book Integrated
Management Systems (1999).
Free-lance business writer and consultant, Boston, Mass. 1983-1997
Articles in Forbes, High Technology Business, Policy Review, etc., had national impact on U.S.
understanding of Japan and on the quality movement.
Associate editor, Inc. magazine, Boston, Mass. 1981-1983
Freelance writer based primarily in Tokyo 1974-81
Served as acting bureau chief for the Financial Times, London.

R. C. Wood – Page 2
PRE-DOCTORAL EDUCATION:

Language school: Modern Japanese Language School, Tokyo, Japan (1974-1977)
(Read and speak JAPANESE, SPANISH, some FRENCH)
Bachelor of Arts: Williams College, Williamstown, Mass., U.S.A. (1971) (dean’s list)
Major field: economics (teaching assistant in economics)
Junior year at Sarah Lawrence College, Bronxville, N.Y., U.S.A.
RESEARCH INTERESTS: High-performance institutions within organizations and other large human
systems
Neuroscience of human motivation in social systems
Creation of effective strategic technology systems
Strategy process, strategy innovation, and strategic change
Intersection of operations management, management information systems, and
strategic management
International management (focus on East Asian management)
TEACHING RESPONSIBILITIES include the graduate capstone, “Strategic Thinking” (Bus 290), the graduate
“Managing in the Global Economy” (Bus 202), the senior undergraduate capstone course, “Strategic
Management” (Bus 189), and the undergraduate “Global Dimensions of Business” course (Bus 187).
SCHOLARLY PUBLICATIONS
“To nurture transformational technology, build a community like Sam Walton’s,” with Osvald M. Bjelland (Xyntéo;
authors in alphabetical order), Strategy and Leadership, March-April 2015.

“Brain Science and the Tasks of the Manager,” first author with Gerald A. Cory Jr. (International Technological
University) and Osvald M. Bjelland (University of Leeds and Xyntéo). European Business Review, July-August
2011, pp. 17-22.

“Five Alternative Approaches to the Strategic Reorientation Process,” first author with Osvald M. Bjelland (University
of Leeds and Xyntéo), in F.W.Kellermanns & P. Mazzola (eds.), Handbook of Strategy Process, Northhampton,
Mass.: Edward Elgar. 2012.

“Organizational Designs and Innovation Streams.,” with Michael Tushman (Harvard Business School),
Wendy K. Smith (University of Delaware), George Westerman (M.I.T.), and Charles O'Reilly III (Stanford
Business School). Industrial & Corporate Change, 2010, pp. 1-36.

“How does this successful turnaround specialist rate as a manager,” (Review of The Turnaround Kid, by Steve Miller),
Strategy and Leadership, Jan-Feb. 2009.

“An inside view of IBM’s Innovation Jam,” with Osvald Bjelland (University of Leeds and Xyntéo; authors in
alphabetical order), M.I.T. Sloan Management Review. Fall 2008.

“Managers who can Transform Institutions within their Firms: Activism and the Practices that Stick,” first author with
Liisa Valikangas, (Woodside Institute and Helsinki School of Economics), in D. Barry and H. Hansen, eds.,
Handbook of New Approaches to Organization Studies. London: Sage. 2008.

R. C. Wood – Page 3
“Five Ways to Transform a Business,” with Osvald M. Bjelland (University of Leeds and Xyntéo; authors in
alphabetical order), Strategy and Leadership, May-June 2008.

“How Strategic Innovation Really Gets Started,” sole author, Strategy and Leadership, January 2007.

“The Board and the Next Technology Breakthrough,” with Osvald Bjelland, European Management Journal, June,
2005.
“Best Practice: The World Bank’s Innovation Market,” first author with Gary Hamel (London Business School),
Harvard Business Review, November, 2002.

IBM Network Technology (A) (first edition published Nov. 2001; revised Oct. 2004) first author, with Michael
Tushman (Harvard Business School). Published by Harvard Business School.

IBM Network Technology (B) (Nov. 2001) first author, with Michael Tushman. Published by Harvard Business
School. IBM Network Technology (A) and (B) were named a part of the core curriculum at Harvard
Business School.

IBM Software Solutions (A) (published Nov. 2001, revised, June, 2002) with Michael L. Tushman and Charles
O’Reilly III. Published by Harvard Business School. Authors listed in alphabetical order.
IBM Software Solutions (B) (published Nov. 2001, revised June, 2002) with Michael L. Tushman and Charles
O’Reilly III. Published by Harvard Business School. Authors listed in alphabetical order.
“The Five Styles of Strategy Innovation,” with Pierre Loewe (Strategos Institute) and Peter J. Williamson
(INSEAD), European Management Journal, April 2001.

"Total Quality and the Renovation of Basic Education," Parts One and Two, with Thomas H. Lee and Shoji Shiba,
Center for Quality Management Journal, Vol. 3, Nos. 3 and 4, 1994.
"The Real Meaning of Japan's Fifth Generation Project," sole author, Technology Review (Massachusetts Institute of
Technology), January 1988.
"The Prophets of Quality," sole author, Quality Review, Fall/Winter 1988.
"Micro Economics: Japan's Leading Import Barriers Are Its Tiny Houses and Stores," sole author, Policy Review,
Fall 1987.
“Japan’s Industrial Vision,” sole author, Asia, January/February, 1982.
"Discipline of Cartels Sharpens Japan's Competitive Edge," sole author, Financier, June 1981.
"Anatomy of the Ataka Collapse," sole author, Asian Finance, March 1977.

Refereed presentations
“Evolutionary Neuroscience and Human Motivation in Organizations,” first author with Daniel S. Levine, University
of Texas at Arlington, Gerald A. Cory Jr., academic vice president of Interntional Technological University, Daniel
R. Wilson, dean of the University of Florida College of Medicine-Jacksonville, and Syeda Noorein Inamdar of San
José State. Academy of Management, 2013.

“Economic Systems, Institutional Theory, and Asia.” The Pacific Roundtable/Stanford/San José State Conference
on the Future of Industry and Innovation in Asia at Stanford University, Palo Alto, Calif., June 2010.
R. C. Wood – Page 4

“Alternative Approaches to Transforming Organizations,” Academy of Management, 2008.
“Case Study Research: The Trade-off Between Intensiveness and Diversity of Coverage,” Symposium on Strategy
as Practice, Lancaster University, 2008.
“The IBM Innovation Jam: A Methodology for Mobilizing Intellectual Capital?” Strategic Management Society
annual meeting, 2007.
“Organizational Learning and the Ambidextrous Organizational Form: The Case of IBM Microelectronics,”
Academy of Management annual meeting, 2007.
“Managing Opportunism and Conflict in Alliances and Exchanges,” session facilitator, Strategic Management
Society annual meeting, Fall 2006
“Scientific Method and the Emergence of Successful Improvement Programs,” Strategic Management Society annual
meeting, Fall,2005.
“Explaining Improvement in Institutional Environments through Multi-case Research at the Organizational Level,”
International Society for the New Institutional Economics Annual Meeting, 2004.
“The New Institutionalism, Strategy Process, and Firm Performance,” Strategic Management Society annual
meeting, 2003, semi-finalist for McKinsey Best Paper Award.
“IBM WebSphere: The Emergence of Transforming Strategy Innovation,” Strategy Process Sub-Group
Miniconference, 2003.
“Case Study: The World Bank; Liberating the Internal Innovation Market,” INFORMS National Meeting, with Gary
Hamel, 2002.
“Innovation Streams and Ambidextrous Organizational Forms,” Academy of Management meetings, with Wendy
Smith, George Westerman, and Michael Tushman, 2002.
“The Punctuated Equilibrium Model and the Dynamics of Continuous Change,” Strategic Management Society
annual meeting, with N. Venkatraman, finalist for McKinsey Best Paper Award, 2000.
“How Companies Begin Innovating,” Academy of Management meetings, with Kenneth J. Hatten and Peter J.
Williamson, 2000.
"Strategy Innovation Routines and Organizational Change Processes that Generate Them,” Strategic Management
Society annual meeting, 1999.
"Choosing an Alternative to 'Simple-minded' Search: Can Leaders Manage the Selection of a Standard Decision-
Making Routine for an Organization?" Academy of Management meetings, 1997.
Books and Research Report of Academic Interest
Integrated Management Systems: A Practical Approach to Transforming Organizations, with Thomas H. Lee
and Shoji Shiba, John Wiley & Sons, 1999.
Managing Customer Value (co-author with Bradley Gale), The Free Press, 1994.
Small Business: Foundation of Japan’s Best-Known Successes, Small Business High Technology Institute, 1985.
(Research sponsored by the U.S. Small Business Administration. Subject of a day-long seminar sponsored by the
Small Business High Technology Institute, Washington D.C., October 1984).

Dialogue facilitator, Strategic Management Society Strategy Process sub-group meetings, 2003, 2006.
R. C. Wood – Page 5
Reviewer, Business Policy and Strategy Division, Organization & Management Theory Division, and
Management History Division, Academy of Management, 1999-2015.
Managing editor, Center for Quality of Management Journal. 1991-1995. Co-founder of journal.

Winner, Highly Commended Award, Emerald Literati Network, Strategy and Leadership 2008, for the paper,
“How Strategic Innovation Really Gets Started.”

TEACHING AT SAN JOSE STATE UNIVERSITY
2010-2014

2004-2015
Business 202, “Managing in the Global Economy.” Masters of Business Administration course in
international and global relationships.
Business 290, capstone course for Masters of Business Administration program. Students learn
strategic management to integrate prior courses and prepare the launch of a business or strategic
initiative.
2001-2015 Business 189, capstone course for undergraduate Bachelor of Science in Business Administration
program. Course combines strategy theory and cases to give a wholistic understanding ot the top
manager’s challenge.
2004-2013 Business 187, “Global Dimensions of Business.” Introduction to the elements of international
management for undergraduate juniors and seniors.

Chair, San José State University Campus Planning Board, 2005-2007. Leading in effort to create seconary
signage policy that enable students, faculty, and visitors to find schools and colleges more easily.

Faculty Core Team member, Silicon Valley Center for Entrepreneurship (SVCE), 2004-2015

Developed Silicon Valley Center for Entrepreneurship/Xyntéo Research Initiative on Crossing
Organizational Boundaries with Information Technology. Secured funding. Funding sources (consulting
firm Xynteo and the Global Leadership and Technology Exchange) have stated intention to provide funding
for completion of major articles and a book.

Founding faculty advisor, Persian Entrepreneurs Assn. Club founded by former Business 189 student has
allowed networking for students and faculty with some of Silicon Valley’s leading entrepreneurs. Students have
found internships and permanent jobs with leading entrepreneurs and a leading venture capital organization.
After a period of inactivity from 2008 through 2012, Persian students are attempting to revive the club with
help from alumni who participated in and achieved professional success through the original activity.

TEACHING AT BOSTON UNIVERSITY AND HARVARD BUSINESS SCHOOL
Spring 2001 “Technological Change, Senior Teams and Organizational Evolution,” doctoral seminar,
Harvard Business School. Teaching assistant. Work included tutoring senior executive participant
and leading class discussion.
Summer 1997 “Management as a System” (4-credit general management seminar for executives)
Boston University Korean Executive MBA program
Teaching assistant. Work included lecturing and leading discussions for 60 executives for whom
English was a second language.
Introduction to Accounting
Boston University Korean Executive MBA program
Teaching assistant. Work included lecturing to 60 executives.
R. C. Wood – Page 6
Spring 1996 International Management Environment
Spring 1995 Boston University School of Management
Instructor. Large-class (50 students) case-based course for juniors and seniors
Fall 1995 Management Policy
Boston University School of Management
Instructor. Large-class (50 students) case-based capstone course

NON-ACADEMIC PROFESSIONAL EXPERIENCE

Co-producer of the management education CD-ROM Learning to Lead Industry Revolution, Strategos Institute,
October 1998.

JapanWatch columnist, High Technology Business, 1989-91.

Writer and editorial consultant, American Quality Foundation and American Society for Quality Control, 1986-89.

Writing and editorial work for other authors from 1983 to 1996 included:
Ghostwriter/editorial consultant on Customer-Driven Growth by Richard C. Whiteley and Diane Hessan
(Addison-Wesley), 1996.

Ghostwriter/editorial consultant on The Customer-Driven Company by Richard C. Whiteley (Addison-Wesley
- called one of the four "best management books of 1991" by Fortune), 1991.

Ghostwriter/editorial consultant on Decision Traps by J. Edward Russo and Paul Schoemaker (Doubleday
Currency), 1989.

Co-author The Donoghue Strategies (with William E. Donoghue, Bantam Books, adapted into a top-rated TV
series on Financial News Network) 1989.
Editorial consultant, William E. Donoghue’s How to Find Money to Invest (Harper & Row, 1985).

Editorial consultant to Inc. Magazine’s DataBasics: Your Guide to OnLine Blusiness Information (by
Doran Howitt and Marvin I. Weinberger, 1984).

Major work in consulting and international trade from 1983 to start of doctoral studies included:

Agent for Telebase Systems Inc. in establishment and marketing of "InfoCue," providing easy-to-use
Japanese access to U.S. databases, 1985-93. This system achieved sufficient penetration in Japan that it
survived competition from free Internet-based systems in the mid-1990s.

Also represented Telebase Systems in Korea, Hong Kong, Singapore, and Taiwan. Work in Korea
and Taiwan led to establishment of separate on-line access systems for those countries.

Agent in marketing MasterType and other software for Mindscape Inc. in Japan, 1985-88.

R. C. Wood – Page 7
International public relations for the Society of American Value Engineers, 1983-84. Introduced Larry
Miles, the developer of value engineering, to Western media on the establishment of the Miles Award in
Japan for leading companies that practiced comprehensive value engineering.

Established supply system for Audio-Video International (consumer electronics importer) in Korea, 1984-
85.

Free-lance writing principally from Tokyo, Sept. 1974-July, 1981, led to work appearing in Forbes, The New
York Times, The Washington Monthly, and The Financial Times of London. Reprinted in Best of Business and
Atlas World Press Review.

Special Tokyo correspondent, Financial Times, 1977-78. Served as acting bureau chief during 1978 Japan-
China trade negotiations.

Tokyo correspondent, Depth News Service (Hong Kong and Manila), 1975-78.

Editor, The Japan Times Weekly, Tokyo, Japan, Dec. 1974-June 1976. Increased circulation more than 40
per cent.

Wire editor, Waterbury, Conn, Republican, Nov. 1972-Aug. 1974. Handled all non-local news, designed p. 1.
Reporter-photographer, Torrington, Conn., Register, Aug. 1971-Sept. 1972.
Selected Non-Academic Publications

“A Hero Without a Company,” Forbes, March 18, 1991. (Article showed that first U.S. winner of Deming Prize had
been fired for poor performance.)

“Junking Nuclear Power Plants: Japan's Long View Gives It the Lead in a New Industry,” High Technology
Business, September 1989.

“A Lesson Learned and a Lesson Forgotten,” Forbes, February 6, 1989.

“New Look at the Office: Deliberate Approach Smooths Path to Change,” High Technology Business, October 1988.

“The Knowhow Drain: Japan is Systematically Sucking Up Technology from M.I.T. And Using It,” Boston
Business, Fall, 1988.

“Ceramic Engines: Japan Leads Research on Car Materials,” High Technology Business, September 1988.

“Japan’s Economic Mess,” National Review, July 8, 1988.

"Lost in the Translation: Computer Translation has Broken a lot of Promises, But Times are Changing," PC
Computing, April 1988.

"Memory for Microwaves: Better Computer Chips Create Smarter Appliances," High Technology Business, March
1988.

"Japan's Economic Masochism," Forbes, September 21, 1987. Subject of separate commentaries by Malcolm and
Steve Forbes.

R. C. Wood – Page 8
The MSX Standard, TAB Books, 1985.

"Squaring Off on Quality Circles," Inc. magazine, August 1982.

"Small Business in Japan: A Special Report," Inc., November 1982.

"Right From the Start: The Japanese Use Seven Simple Tools so that Workers can Ensure Product Quality. Do the
Same Methods Apply in the United States?" Technology magazine, November/December 1981.

"Ten Ways to Take Back What We Gave the Japanese," Washington Monthly, October 1981.

"Japan: True Home of the Supply Side," The New York Times, May 3, 1981.

“How Japanese Small Businesses Help the Poor,” The Christian Science Monitor, January 7, 1981.

"Japan's Multitier Wage System," Forbes, August 18, 1980.

“How Japan Rescues Companies,” The New York Times, September 9, 1979.

"Japan and China: An Inscrutable Alliance of Historical Proportions," Financial Times (London), August 14, 1978.
(Largest feature on page 2. Reprinted, Atlas World Press Review)

"Japanese Leaders Seek to Triple Emergency Imports," Financial Times (London), August 14, 1978. (lead, page 1)

"Japanese Businessmen Happy With Treaty," Financial Times (London), August 14, 1978. (lead story on back page)

"Japan in the 80s," (survey, co-author), Financial Times (London), July 17, 1978. "South Korea," (survey, co-
author), Financial Times, May 3, 1978.

“Asian Diary: A Sad Departure,” (commentary on resignation of Tokyo police chief to take responsibility for a rape
by a policeman), distributed by DepthNews, March 17, 1978.

PERSONAL
Born in New York City, October 7, 1949. Father: economist. Mother: teacher. Married, two adult children.

January 27, 2015

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