Customer Management Tips

[sunandaC]

Keeping existing customers is cheaper than finding new ones.

Actively Listen

Doctor your customers

Follow through on sales promises

Delight the customer

Keep your focus external

Under-promise and over deliver.

Your first obligation is to the customer

Customer Service

 

[Hiral.s]

Its important to go over these customer management tips and apply to your business..

-- good customer service you will surely satisfy your customers.

-- customer purchases- find out why your customers are not buying and convince them.

-- Customer desires- Find out what your customer wants and you should focus on it only.

-- Keep your customers happy by offering them less options so they dont get confuse.

-- handle your angry customers. If you handle anger with anger then you are going down the wrong way. take care of it.

 

[Paramjeet_1988]

Customer help service will add to a great benefit to the customer , it is like the backbone of any customer service better feedback will work wonders and it will also help in finding new customers.

There should be also redress mechanism to modify if any wrong/error is committed on our part.

 

[agutgutia]

Client management skills encompass the following:

Managing client expectations about project details

Identifying additional project requirements

Fostering a positive working relationship between the contractor and the client's internal management and staff

 

[dimpy.handa]

"Doctor" your customers. Everyone wants to think they are special. You can make your customers feel special if you treat them like your family doctor treats you. For the time you are with them, concentrate on them and what they are telling you. Exclude everything else for that period of time.

 

[vardhanvishnug]

hope this link will help u to get more information How to improve client management skills - Strategy - Business Management - Builder AU

 

[abhi040386]

one simple tip:
RULE 1:::the customer is always right,
if not
then refer to rule 1