Consumer behvaior

abhishreshthaa

Abhijeet S
Cultural factors

  • culture,subculture & social class influences buying behavior.

  • It refers to traditions,values & basic attitudes of the whole society.

  • It can be seen in food habits & dressing style.

  • Many brands associate their messages with a country’s culture & some associates with emotions.


Social factor

  • It includes reference groups, family & social roles etc.

  • Membership group- having a direct influence on the person.family friends,neighbors & co-workers.

  • Opinion leader-they are the most influencing factor in decision makin
g.


Personal factor

  • It includes age,stage in the life cycle,occupation & economic circumstances , personality & self concept etc.

  • Lifestyle have been correlate with purchasing behavior.

  • Personality is the inner psychological characteristics of individual which responses the environment.
 
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