Change in Customer service in low frills vs. full service airlines

[roshcrazy]

contents:
-introduction
-Features of No Frills Service
-Features of full service airlines
-Current service standards of no frills airlines
-Current service pattern of full service airlines
-Customer perception
-Consumer choice parameters
-Service up gradation in No-Frills
-Service up gradation in full service airlines
-conclusion

 

[roshcrazy]

case analysis: flying high with low frills...

Case Objectives
• To analyse the low cost, no frills airline industry, with specific reference to India, after making global comparisons.

• To assess the factors that have contributed to the successful growth and consistent
profitability of airline companies following this business model.

• To analyse the strategies of Air Deccan, India’s first no frills carrier.

 

[ayyazm]

hi thats great. To view attachments in this forum your post count must be 1 or greater. You currently have 0 posts. You can start posting by taking part in the Big Fight Debates, helping fellow mates in the project helpline section and uploading your projects, sharing a joke or a nice forward in the LaUghTeR Section, etc. Management Paradise is a HIGHLY moderated forum.

 

[kanzy]

the material in these files is really helpful .... can u post some case studies related to air india..