BRAND MANAGEMENT AND SWOT ANALYSIS OF AIRTEL

abhishreshthaa

Abhijeet S
ABOUT AIRTEL


Comes to you from Bharti Airtel Limited - a part of Bharti Enterprises


Covers 23 telecom circles of the country, has 21 million customers


Vision- ‘To be the most admired brand in India by 2010’



AN OVERVIEW OF THE GSM PLAYERS

4 GSM players- Airtel, Hutch, BPL Mobile and MTNL (Mumbai)

Airtel

Operated by Bharti Televentures

Highly successful brand in India


COMPETITORS


Hutch- Biggest competitor


Players such as Reliance & MTNL for their low cost tariff plans


BPL Mobile to a certain extent but that has been taken over by Hutch



SWOT ANALYSIS


STRENGTHS

Very strong customer support


Congestion free & wide network


Unique value added services


Reputable venture


Improved Customer Services


Unique Investment Strategies


Technologically far improved than others



WEAKNESS

Poor network in rural areas


Low GPRS speed


Positioning fluctuations



OPPORTUNITIES

Huge wireless subscriber potentia

l
Ready-to-pay consumers for cutting edge services


India- fastest growing mobile market in the world



THREATS

Software and digital content piracy


Other players, especially Hutch



BRAND POSITIONING
Not only a communication tool, but also a platform to ‘express yourself’


Became the 1st Indian company to win the ‘Best Bottom Line IT’ & ‘Best

Knowledge Management’ awards by defeating companies such as ONGC, Birla Corp., the Tatas & Reliance at Asian level


Positions itself as juvenile brand by linkages to celebs such as SRK and Sachin




METHODOLOGY

Type of Survey and Research – Market Analysis and Comparative study of Airtel Mumbai Network


Research Tool – Questionnaire & Phone calls


Sampling Unit – General Public


Sampling Size – 100


Sampling Method – Convenient Random Sampling
 
ABOUT AIRTEL


Comes to you from Bharti Airtel Limited - a part of Bharti Enterprises


Covers 23 telecom circles of the country, has 21 million customers


Vision- ‘To be the most admired brand in India by 2010’



AN OVERVIEW OF THE GSM PLAYERS

4 GSM players- Airtel, Hutch, BPL Mobile and MTNL (Mumbai)

Airtel

Operated by Bharti Televentures

Highly successful brand in India


COMPETITORS


Hutch- Biggest competitor


Players such as Reliance & MTNL for their low cost tariff plans


BPL Mobile to a certain extent but that has been taken over by Hutch



SWOT ANALYSIS


STRENGTHS

Very strong customer support


Congestion free & wide network


Unique value added services


Reputable venture


Improved Customer Services


Unique Investment Strategies


Technologically far improved than others



WEAKNESS

Poor network in rural areas


Low GPRS speed


Positioning fluctuations



OPPORTUNITIES

Huge wireless subscriber potentia

l
Ready-to-pay consumers for cutting edge services


India- fastest growing mobile market in the world



THREATS

Software and digital content piracy


Other players, especially Hutch



BRAND POSITIONING
Not only a communication tool, but also a platform to ‘express yourself’


Became the 1st Indian company to win the ‘Best Bottom Line IT’ & ‘Best

Knowledge Management’ awards by defeating companies such as ONGC, Birla Corp., the Tatas & Reliance at Asian level


Positions itself as juvenile brand by linkages to celebs such as SRK and Sachin




METHODOLOGY

Type of Survey and Research – Market Analysis and Comparative study of Airtel Mumbai Network


Research Tool – Questionnaire & Phone calls


Sampling Unit – General Public


Sampling Size – 100


Sampling Method – Convenient Random Sampling

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