Are BPOs altering Young India?

melroy88

melroy88

Melroy Lopes
Being young has never been easy, and history has proved that. For India's sunrise BPO industry, it has not been an easy task being a young and happening spot. Young - in terms of age and also its average members being in the 19-21 bracket - and happening - for being in the midst of a lot of action. Apart from bringing economic independence to youngsters straight out of college, BPOs have also brought about a change in the way young India talks and thinks. From American accents to higher disposable incomes to branded clothes and accessories and an increasing US way of life, thanks to living life US time, young India seems to be more at ease with the American dream. There has also been a change in the social milieu, with youngsters lapping up the fast life and shedding their inhibitions. While this has brought about a sense of change in the thoughts and views of many, there are some critics of this growing industry who feel that fast money and success are corrupting young minds and adding to moral degeneration. Is the industry being targeted unfairly because of its young population?
 
hiii,,
an absolutely fantastic thot n beautifully framed article i must say,,
i definately agree wit u. BPOs hav givn economic independnce,hav solvd da problem of unemploymnt 2 a gr8 xtent n da list goes on..
but da fact remains dat ppl wrkin ther wanna earn money n no recgnition...they consider ther wrkplace as mere job n nt a career.
if xyz BPO paya me more then i ll shift 2 dat job. v youngstrs hav 2 undrstnd dat "walk they way they walk n talk the way they talk" dis concept cannt get us fame n recognitn at fastr pace.
2day if BPOs hav made youth independnt then at da same time they hav made them wannabees-full of pretence.
i mean imagine u wanna flaunt ur branded clothes 2 ur pals,,n 4 dat u hav2 slogg n do graveyard shift,,high stress level...
ur name wit wich ppl knw u...suddenly MANOJ bcums MIKE @ wrkplace..
think abt it ppl,,,BPOs r nt da only soln 4ur dreamz..
with aviatn industry boomin,retail sectr at its peek,IT industry bringin anothr feathr in india's success cap....ther is a long way 2 go 4 all da youth out ther..
regards,
RitikA
 
ritika vohra said:
hiii,,
an absolutely fantastic thot n beautifully framed article i must say,,
i definately agree wit u. BPOs hav givn economic independnce,hav solvd da problem of unemploymnt 2 a gr8 xtent n da list goes on..
but da fact remains dat ppl wrkin ther wanna earn money n no recgnition...they consider ther wrkplace as mere job n nt a career.
if xyz BPO paya me more then i ll shift 2 dat job. v youngstrs hav 2 undrstnd dat "walk they way they walk n talk the way they talk" dis concept cannt get us fame n recognitn at fastr pace.
2day if BPOs hav made youth independnt then at da same time they hav made them wannabees-full of pretence.
i mean imagine u wanna flaunt ur branded clothes 2 ur pals,,n 4 dat u hav2 slogg n do graveyard shift,,high stress level...
ur name wit wich ppl knw u...suddenly MANOJ bcums MIKE @ wrkplace..
think abt it ppl,,,BPOs r nt da only soln 4ur dreamz..
with aviatn industry boomin,retail sectr at its peek,IT industry bringin anothr feathr in india's success cap....ther is a long way 2 go 4 all da youth out ther..
regards,
RitikA
Click to expand...

yes ritika i am fully agree with your points......coz we have around 40% of india youth below 25 of age.........their demands are subjective..........so to fulfill those dreams or whatever.......they wants to work weather its a graveyard shift.......
thank you guys to start such a informative and interesting thread........
 
melroy88 said:
Being young has never been easy, and history has proved that. For India's sunrise BPO industry, it has not been an easy task being a young and happening spot. Young - in terms of age and also its average members being in the 19-21 bracket - and happening - for being in the midst of a lot of action. Apart from bringing economic independence to youngsters straight out of college, BPOs have also brought about a change in the way young India talks and thinks. From American accents to higher disposable incomes to branded clothes and accessories and an increasing US way of life, thanks to living life US time, young India seems to be more at ease with the American dream. There has also been a change in the social milieu, with youngsters lapping up the fast life and shedding their inhibitions. While this has brought about a sense of change in the thoughts and views of many, there are some critics of this growing industry who feel that fast money and success are corrupting young minds and adding to moral degeneration. Is the industry being targeted unfairly because of its young population?
Click to expand...



I don't agree with you completely.India has shown its presence to the world thru BPO and IT sector.What you said is all true.But I don't think people are targetting the BPO industry on the whole for some itches and glitches.True,it has completely changed the way people are living in India.There will be positive and negative aspects with every change and BPO is one such change.There are more positive side rather than negative side.But people are complaning about the security concerns in this Industry which companies are trying to sort-out.There is nothing to blame the industry as a whole.


-Deepak.
 
deepakraam said:
I don't agree with you completely.India has shown its presence to the world thru BPO and IT sector.What you said is all true.But I don't think people are targetting the BPO industry on the whole for some itches and glitches.True,it has completely changed the way people are living in India.There will be positive and negative aspects with every change and BPO is one such change.There are more positive side rather than negative side.But people are complaning about the security concerns in this Industry which companies are trying to sort-out.There is nothing to blame the industry as a whole.


-Deepak.
Click to expand...


:SugarwareZ-064: :SugarwareZ-064: :SugarwareZ-064: :SugarwareZ-158:
 
I dont believe that one single industry can speak for altering 'Young India' represented by the millions in the 18-29 age bracket. Admittedly, the BPO industry been one of the catalyst for the increasing consumerism that is evident in India today. I suppose that this is a symbiotic relationship, where higher disposible incomes provided by this inductry fuels the aspirational values of today's youth. But it may not be fair to generalise this for the entire country, since this phenomenon (the growth of the BPO industry, not the growing aspirations of the youth!) is largely concentrated in the metros, and to some extent, in the smaller cities. If there is one industry which is in a position to revolutionize the entire populace of the country, it is the Retail industry. This industry affects the entire value chain and all the stake holders involved. A look at ITC's e-choupal initiative will give a flavour of the social impact of a successful retail venture.
 
So friends..... a nice discussion is going out here..... well India is shinning and young India is making it shine in a prudent manner..... but what do u think is the bpo the right way to go for the young India???
I know this thing that it is increasing the possibilities of making the young India self stand.... but don't u all think the American accent and the stylo living is being hit by the problems of increasing mental stress and other health problem due to shift in the body clock due to working in odd timings.....
What would u say for this?? Indian Young Generation the Gen Y is being mis leaded........
Increase in the exploitation of females in call centers is also the issue being attached with it... Watz bout that??
Come on..... watch the darker side of the coin too along with the brighter side of this industry.....
 
BPO is an industry which is run by young India. Well its a easy way of earning good money but trust me most of people working in that industry enter with the objective of earning money but then because of the money n glamour they continue and they continue with it.

Although on negative note there are major health problems, stressed routine, junk food and deskbound lifestyle emerging as the biggest culprits, working people, especially those in the BPO sector, must observe caution.

Sex and syringes at the workplace have for quite a while been seen as issues in call centers and business process outsourcing (BPO) firms, where employees are mostly young and work at night.

Now, some companies are cracking down on these activities, in the fear that young drug users would be easily susceptible to data and information theft.

There is negative aspect also. Working in BPO means killing your social life although as a young Indian i feel its great opportunity for young graduate’s but it depends on individual what they want to do in life.


The negative aspect of a simple fact that youngsters earning easy bucks won't strive for bigger goals as there is lack of focus towards basic foundation that is education. How many of youngsters earning decent salaries at the age of 18 yrs would pursue higher studies or professional courses?


Like after my graduation i thought of searching a job although i was lucky i cracked up MBA entrance exam n continue with my studies cause once u start earning getting back to studies are tough so i feel its good opportunity for young graduates to earn good money although one cannot ignore the negative aspect also…

Take Care...
 
I agree with all your views, there are both +ves and -ves to it. But what my major concern is BPO employees facing health problems. Im sure u must be knowing that government has set up a committee only for BPO industry which will study all the health related problems and suggest some reforms to improve the lifestlye of the employees.

We may expect this report in the month of march next year (tentatively).

Amit.
 
See guys...
In my opinion, it all comes down to MONEY... Once other industries start offering 5 digit salaries to grads... the herd will move there... This trend has already started in financial industry (ICICI, HDFC, Citi)...

But its upto you what do you prefer... making sales on road or over phone, under the sun or late night, domestic or intenational, having no working environment or a workplace like a BPO!

So while the stress, targets, salary etc remain same... one would also prefer "easy money".. But its all a matter of time while other sectors open up and the industry competes for the same graduate!

Till then no need to blame "BPO" as long as there no better overall package (salary, profile, working environment, brand name) available in market... The day better opportunities are available.. simple demand supply rule will apply!
 
hi!
i agree that the industry has been targeted unfairly.
looking at the positive sides of the same, we see that the industry gives an insight to the quality and standards of work required and prepares us to be at our best and keep on improving day by day.instead of using the revenues for developing ourselves ,if we are going to spend them having fun , then it is not the mistake of the industry.This may be a bit harsh,but frankly,one can work in the industry for a couple of years,earn some good money, lears some tricks of the trade,and then look forward for some more serious work !!
 
I don't think so....In my opinion it has brought much more professionalism and money of course :SugarwareZ-254:
 
Guys...great thread. Here's my views.

I started my career in a captive as a process associate in 2003, moved to Consulting with a Big 4 and then to another Big 4...and am now back to a BPO as a Service Delivery Manager, reporting to one of the directors (who himself comes from another consulting biggie).

Clearly, I consider myself to be a success story because when I started out, neither was I an MBA nor a CA...yet I was able to see the opportunity that this industry had to offer...went out to consulting by canvassing my understanding of the BPO scenario ..and now I am back to a BPO with a perspective on consulting as well as BPO.

The point that I am trying to drive home is....our careers are after all ours! Be it Consulting, Retail, Fashion, Technology or BPO...its in our hands to make what we want to..with our lives. If we stop asking the question...What next...we will soon stagnate. I have a lot of my friends who are still in the same captive where I started out and frankly I don't think they have had the urge to go out and learn something new.

I am now 28 yrs old, well settled but the fact that I am on Management Paradise should itself explain that my search for knowlegde hasn't stopped with the growth and success that I have seen so far.

And like me...there a few more guys that I have seen over the period of last 5 years...who have really done well for themselves despite having started at the entry level few years back.

Are BPO's altering indian youth? Certainly yes....but is that alteration bad? Not for all...those who want to do well and look for opportunities will still do well...and those who get excited by a salary of 20-30k at the age of 23-24 will stagnate if they don't ask" How do I take things to the next level"

Good going guys...thanx
 
BPOS ARE GREAT FOR GAINING SOME SOFT SKILLS BUT AS SUCH IT DOES NOT HAVE A GREAT JOB PROFILE.QUITE HECTIC AND DEMANDING NO WONDER IT HAS THE HIGHEST RETRENCHMENT RATE
 
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