CRM packaged software:a study of organisational experiences
Ben Light
Information Systems Research Centre, University of Salford, Salford, UK
Keywords
Customer information, Customer service management, Computer software
TAKE YOUR ORGANIZATION’S LEADERSHIP PERFORMANCE TO NEW LEVELS OF SUCCESS
In order to excel in a chaotic, competitive environment your team needs to play at world-class levels like the teams at organizations such as FedEx, GE, BP, IBM, Castrol, Unilever, Microsoft, Yale University and NASA...
COMMUNICATION THEORY - Page 1 of 2
Organisations can not operate without communication. Communication can take various forms but all forms involve the transfer of information from one party to the other. In order for the transfer of information to qualify as communication, the recipient must...
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Check Out this O.B assignment which'll help you understand some basic concepts like terminal and instrumental values and some theories linked with superb movie - Chak De India.
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What makes organizational culture enduring is the socialization process of an organization? This process, which familiarizes a 'fresher' with the various characteristics of culture and forces him to adjust to it, continues throughout one's entire career in the organization.
Socialization...
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this the organizational structure and job design and recruitment process or hr manual of kingfisher airlines......all the data in the presentation about kingfisher is provided by A.M OF KINGFISHER AIRLINES IN AUDITING AND COMMITMENT IN QUALITY AND SERVICES.......
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Sincerly someone can give ideas and insight to start this OB assignment of mine. It largely focus on the foundations of motivations of today's high tech workers. 3 individuals have been highlighted for this case study.
Attached is the case study, which is abstracted for the Wall Street Journal...