consumer behaviour in services, consumer expectations. service quality

[angelsdevil]

hie ... chapter 3 & 4 & 5 , consumer behaviour in services. and expectations is services, zone of tolerance..consumer perceptions of services.. service quality hope it helps ..

 

[dcsmat]

thanks a lot:SugarwareZ-088:this is a very good site for mgmt students

 

[badgurl]

thanks for the info...do u ave any info on the case 1 in the tenth edition book

 

[reema sharma]

THIS IS REALLY VERY GOOD SITE FOR MGMT. SCHOLARS. LOVE TO BE A PART OF IT.

 

[deejayboyz]

i was looking for a project in service quality study. could nyone tell me how to go about it?

 

[hari1211]

i was looking for a project in service quality study in insurance industry. could nyone tell me how to go about it

 

[gemini_nmbhg]

hie ... chapter 3 & 4 & 5 , consumer behaviour in services. and expectations is services, zone of tolerance..consumer perceptions of services.. service quality hope it helps ..

i like it... topc is good bu lemme download da assignment first

 

[ayirps]

Hey wer cn i find the attachmnt...i am not able to view it...pls help

 

[karma.shakyaa]

Does any one has the service blueprint of the auto dealer Company