. Before we really go ahead as to how to handle difficult people, we need to understand them. If you proactively make an earnest attempt to understand difficult people in your work place, the battle is half won. Focusing on improving & forging the relationship is important because you can’t reasonably expect to change a difficult person-you can only hope to influence & change his behavior. Your power lies in your willingness to alter your own assumptions & attitudes.
willingness
- Thread starter divbajaj
- Start date
-
- Tags
- willingness