People often question why their business requires specialised telecoms as opposed to a residential or general telecoms supplier. The answer is simple; with business specific telecoms saving you money and making your business run smoothly. Here’s why you should opt for a business specialist:
Setting up your Business[/b]
When you’re setting up your business, urgency and efficiency are key. At times, it can feel as though time is your worst enemy and, as a result, the stress levels rise. Phone lines and communications devices are all part of this and, delays in getting your phone line set up can have a huge knock-on impact.
Due to this, you need to use a company that understands your needs. Specialised business telecoms providers will understand the urgency; knowing full well that it is essential that your phones need to be set up before your first customer rings through. In addition to this, building a phone line to a shop or commercial property is very different to installing one to a home or commercial property; so make sure you consult the experts.
Only pay for what your business needs[/b]
Although communication is essential, you’ll want to keep costs as low as possible. The sheer volume of incoming and outgoing calls that your business will make during peak times means that if you just go for a standard phone rate, you’ll probably end up with a large bill. When you add broadband and line rental to this price too, the cost can be staggering; significantly eating into your profits.
Business specific telecoms often provide a great rate on your core business phone line. In addition, the flexibility offered is also great, with some companies offering:
· Extra lines
· Capped call costs
· Inclusive minutes or data
· International calls
You’ll also need to consider performance. As a business, you need your phone and broadband to be operating at full capacity even during peak times of traffic. By going with a business specific company, you’re much more likely to get an increased speed with an increased bandwidth. This means that you should have no problems at any time of the day.
Once you’ve got all of this sorted, you need to consider optional extras. Companies such as Lanonyx offer call logging and recording software and, if you’re working in a thriving and rapidly expanding business, this could be essential for keeping on top of your client and supplier communication.
Help and backup
Speed is vital in communications, but you also need reliability and flexibility. If you’re with a specialised provider, they’ll understand the urgency of your problem and, if you have a phone line fault or an internet error, they should get an engineer out immediately as you’ll be a priority customer.
To conclude, there are a number of reasons why your business needs a specialist telecoms provider. From increased speed to improved reliability, a specialist provider should be able to mould their cover to suit your business needs. So, have a look around today to find your perfect provider.