The best and long term benefit of BPO are defined “ dependability and quality consciousness of your BPO”. Even if you have your non setup you can’t always force your people to get the work done on time when you are outsourcing the host company is bound to deliver quality work on time without any compromise and thus the efficiency of your company increase as a whole. So by outsourcing you can get work done without headache.
SOME OUTSOURSING SUCCESS STORIES IN INDIA:
1) AMERICAN EXPRESS internal financial transactions for all of Asia and employees, 600 peoples – in country finance organization has shrunk by 60%
2) GE capital employees 10,000 people and is expected to have 20,000 by the end of 2003 –04.
3) British airways employs 750 people to handle an array of back office application.
SOME OUTSOURSING SUCCESS STORIES IN INDIA:
1) AMERICAN EXPRESS internal financial transactions for all of Asia and employees, 600 peoples – in country finance organization has shrunk by 60%
2) GE capital employees 10,000 people and is expected to have 20,000 by the end of 2003 –04.
3) British airways employs 750 people to handle an array of back office application.