Description
Vitae Abhishek Mishra
Curriculum Vitae
Abhishek Mishra
Prof. Abhishek Mishra
Business Policy & Strategy Area
Indian Institute of Management Ahmedabad
Office Home
Indian Institute of Management House No. T-26
Vastrapur, Ahmedabad 380 015, Indian Institute of Management
Gujarat, India Vastrapur, Ahmedabad 380 015,
Tel: 91-79-6632 4815 Gujarat, India
E-mail: [email protected] Tel: 99259 23818 (mobile)
Date of Birth 29
th
August 1977
Tenure with IIMA Approximately 2.5 years
Nationality Indian
Education
Examination
Year of
Passing
University /
School
%age of
marks
Remarks
PhD
Strategy and
Marketing group
2005
University of
Cambridge
Completed.
Cambridge benefits
from a research tie-
up with MIT (USA)
MPhil in
Management
Studies
2001 -
2002
University of
Cambridge
Passed with
Distinction
Offered a place to
continue to the
PhD program
Master in Busi-
ness and Man-
agement
1997 -
1998
Strathclyde Busi-
ness School,
Glasgow, U.K.
70%
Passed with
Distinction.
Specialization in
Global Marketing &
International
Finance
Bachelor of
Management
Science
1994 -
1997
University of
Lucknow,
India.
80% Distinction
Class XII 1994
D.P.S.,
R.K. Puram,
New Delhi. India.
77% Distinction
Curriculum Vitae
Abhishek Mishra
PhD Thesis
I have worked on the Indian IT Enabled Services / Business Process Outsourcing industry with a
view to understand the determinants of growth; determinants of firm level productivity and produc-
tivity dispersion and the impact of firm level characteristics and strategies of software firms on di-
versification into the ITES industry; and the prognosis of a shakeout in the Indian ITES/BPO indus-
try. The study is based on the analysis of firm level data that has been collected through interviews
with industry participants, and by physically compiling a database on all ITES and Software firms
in India, over the last decade.
Research Interests
Outsourcing, Shakeout, Evolution and Growth of Industries, Market Structure, Innovation, Learn-
ing, Diversification, Consolidation, Mergers and Acquisitions, Economies of Scale and Scope, Re-
source Based View, Activity Based View, Firm Growth, Productivity, Globalization, Indian
ITES/BPO industry, Quality issues in Management Education.
Expertise and Teaching Interests
Strategic Management, Leadership and Change Management, Team Building, Entrepreneurship,
Innovation, Disruptive Innovations, Corporate Turnaround Strategies, Organisational Transforma-
tion, Strategy Formulation and Implementation, Business Games and Simulations.
Current job position and responsibilities
Assistant Professor, Indian Institute of Management Ahmedabad, Business Policy & Strategy group -
From March 2006
Administration at IIM Ahmedabad
Member, Fellow Program in Management Executive Committee
Member, CIPR (Group on Telecom)
Member, PGPX Admission Interviews
Member, PGPX Executive Committee
Member, PGP Review Committee (PGPRC)
Coordinator, EQUIS Self Assessment Report
Coordinator, EQUIS Peer Review Team Visit
Member, Committee For Future Directions (CFD)
Doctoral Thesis Advisory Committee Member
Member, Research and Publication Committee
Idea Telecom Center of Excellence - Board Member in the company at IIMA
Executive Education programmes
Prof. Mishra has taught a number of Executive Education programmes with participants from a range
of domestic and MNC firms. Some of the programmes where he is actively involved include:
1. Leadership and Change Management program
2. Kotak Mahindra Bank programs
3. HDFC Bank program
4. Siemens (Strategy and Finance) program
Curriculum Vitae
Abhishek Mishra
5. 3-Tier Program for middle management
Co-ordinator for In-companyTrainingPrograms
1. Coordinator for training program for State Level Directors for KVIC under Ministry of Small
& Micro Level Enterprises (MSME), Government of India.
2. Project co-coordinator for initiating “Indian Police Service (IPS) Mid-Career Training
Program” for Phase-V IPS officers from across the country.
3. Learnt Capstone Simulation and developed capabilities to deliver simulation exercise to
participant in various programs in IIMA. We have incorporated the Capstone Simulation for
the Siemens program in end J uly 2008 at IIMA.
Consultancy
• Sixth Central Pay Commission, Government of India (Performance Related Incentive)
• Advised Ministry of Home Affairs and Ministry of Defence on the feasibility and
implementability of the Performance Related Pay idea at the ogranisational level.
• Mentor and Project Coordinator for the Enhancement of Technical Competence for 4 Industry
Clusters in Gujarat - Apparel, Gems & J ewellery, Plastic, and Infrastructure.
Government Committees
1. Member and Permanent Invitee to the High Level Empowered Committee for Enhancement
of Technical Competence and Manpower, Government of Gujarat.
2. Member of the Industrial Development Committee, Government of Gujarat.
Research Grants
1. Cambridge Commonwealth Trust (CCT) Scholarship award
2. Bursary from CCT
3. Eight other scholarships, grants and support for research work from CCT and the University
of Cambridge.
4. Overseas Research Scholorship (ORS) at University of Cambrdige, from the Government of
UK
5. Applying for UK-India Science Bridges research grant worth GBP 1.5 million in
collaboration with the University of Cambridge, England. This project has already been
selected in the first phase of EPSRC funding (of the two phases) and we are now in the
process of submitting a final proposal.
Research Publications
1. Co-authored a paper “Diversify or Consolidate? Firm Behaviour in the Indian Software and
Services Industry”, accepted for presentation at the 25
th
Annual Conference of the Strategic
Management Society (publishers of Strategic Management J ournal) held in Florida in Octo-
ber, 2005.
2. Co-authored a paper, “Innovate to Survive: the need for a proper mix of in-house innovation
and external network partners”, published in the special issue of Effective Executive: “Inno-
vation in the 21
st
Century”, by the ICFAI University Press, India.
3. Co-authored a Case Study on Scottish Power, taught at Masters level programs that offer
Technology Policy course, at the J udge Business School, University of Cambridge.
4. Written a book “Power of One – Leading the Individual Revolution”. It has been appreci-
ated by many prominent personalities including His Royal Highness, The Prince of Wales;
Mayor of The City of Cambridge, and many Indian parliamentarians. The book has recently
Curriculum Vitae
Abhishek Mishra
been published by Excel Books, New Delhi (the official publisher of All India Management
Association).
5. Case in writing process - VSNL’s Global Reach: Mergers and Acquisitions
6. Case in writing process - J an Seva Kendra: Impact of ICT in improving Public Service De-
livery
7. Case in writing process - Cavin Care: Transition of an entrepreneurial local player to a na-
tional player
8. International Quality Accreditation in Management Education – an Indian Experience Tar-
geting the paper for the 7th Annual Hawaii International Conference on Education, J anuary
2009
9. E-governance and Citizen-Centric Service Delivery: J an Seva Kendra – selected for the
ICBME 2008 conference
10. Case: Daksh eServices – From Third Party to Captive
11. Case: WNS: From Captive to Third Party
12. Working on a conceptual paper with the support of a research grant from IIMA on how
effectively small local firms transition to become regional and national level players in the
face of stiff competition from MNCs
13. Three papers are currently under the process of submission to various international journals:
a. Growth Strategies of Firms in the Indian ITES/BPO Industry
b. ITES/BPO Industry in India: Shakeout and the Role of Mergers and Acquisitions
c. Productivity of Firms in the Indian ITES/BPO Industry
Conferences
Papers Read
1. Abhishek Mishra. “Transacting Business in a Multilateral Economic Environment: The Indian
Experience.” IP University, New Delhi, March 24, 2007.
2. Abhishek Mishra. “Quality in Management Education in India.” European Foundation for
Management Development (EFMD), Brussels, September 2007.
Invited Lectures
1. Abhishek Mishra. “Globalisation: The Indian Experience.” ITS Ghaziabad, March 17, 2007.
2. Abhishek Mishra. “Power of One.” BBD, Lucknow, 2006.
3. Abhishek Mishra. “Global Strategy and Customer Satisfaction: Oerlikon India CEO Meet”,
Mumbai, May 2008.Add Membership of Professional Associations
Other Accomplishments
Professional
1. Part of the Global Innovation Survey team involving a detailed questionnaire, conducted by
University of Cambridge and AT Kearney Consultants across the world.
2. Representing University of Cambridge on the SIFE Board – a worldwide student organization
for promoting community based sustainable projects.
3. Thrice elected to the working committee of Cambridge Commonwealth Group.
Extra-Curricular
1. Elected May Ball President at the University of Cambridge, Cambridge.
2. Served on the College MCR for two years.
Curriculum Vitae
Abhishek Mishra
3. Elected Financial Coordinator of “Sakhya – Friends of India”, a Cambridge University society,
and donated money to the Prime Ministers Relief Fund to support Gujarat earthquake victims in
India.
4. Elected class representative of Master of Business and Management program for the year 1997-
1998 at SBS, U.K.
5. Elected Social Convener for Halls of Residence at SBS, Glasgow, UK.
6. President and Founder of “Utkarsh”, the cultural society of Bachelor of Management Science
from 1994 – 1997 at the University of Lucknow, India.
7. Awarded the title of “Renowned Shot of India” in the National Pistol Shooting Championship
1993, held at Ahmedabad, India.
8. Captain Pistol Shooting team Delhi Public School, R.K. Puram, New Delhi.
9. Bronze Medal in Pistol Shooting at Delhi Olympic Association Championship.
Brief overview of the Professional Career
After PhD from the University of Cambridge, J udge Business School, I joined the Indian Institute
of Management Ahmedabad, which is the premier management education institution in India.
I have researched the Indian IT and BPO industry and analyzed reasons for its growth and changes
in productivity. My research interests include work on disruptive innovations and cost innovations
as being the way forward for bottom of the pyramid markets in developing countries. I have also
worked closely with the government and the not-for-profit sector and have written cases on both the
government and the corporate sector.
In terms of executive training, I have trained executives from a wide range of national and multina-
tional firms. Issues of interest include strategy formulation and implementation, managing change,
entrepreneurship, innovations, and leadership. I consults actively both for the government and the
corporate sector – latest projects being the Sixth Central Pay Commission for Government of India,
and Manpower and Skill Enhancement Project for the Government of Gujarat; and Oerlikon (Swiss
MNC) in the corporate sector. I also sit on different government committees.
Recent interest has revolved around focusing on quality issues in business and management educa-
tion. I was the project leader at IIMA for Self Assessment Report writing and coordinating the Peer
Review Team visit for European Quality Improvement System (EQUIS) accreditation by EFMD.
IIMA has now become the first institution in India to be awarded the EQUIS Accreditation.
doc_426941520.pdf
Vitae Abhishek Mishra
Curriculum Vitae
Abhishek Mishra
Prof. Abhishek Mishra
Business Policy & Strategy Area
Indian Institute of Management Ahmedabad
Office Home
Indian Institute of Management House No. T-26
Vastrapur, Ahmedabad 380 015, Indian Institute of Management
Gujarat, India Vastrapur, Ahmedabad 380 015,
Tel: 91-79-6632 4815 Gujarat, India
E-mail: [email protected] Tel: 99259 23818 (mobile)
Date of Birth 29
th
August 1977
Tenure with IIMA Approximately 2.5 years
Nationality Indian
Education
Examination
Year of
Passing
University /
School
%age of
marks
Remarks
PhD
Strategy and
Marketing group
2005
University of
Cambridge
Completed.
Cambridge benefits
from a research tie-
up with MIT (USA)
MPhil in
Management
Studies
2001 -
2002
University of
Cambridge
Passed with
Distinction
Offered a place to
continue to the
PhD program
Master in Busi-
ness and Man-
agement
1997 -
1998
Strathclyde Busi-
ness School,
Glasgow, U.K.
70%
Passed with
Distinction.
Specialization in
Global Marketing &
International
Finance
Bachelor of
Management
Science
1994 -
1997
University of
Lucknow,
India.
80% Distinction
Class XII 1994
D.P.S.,
R.K. Puram,
New Delhi. India.
77% Distinction
Curriculum Vitae
Abhishek Mishra
PhD Thesis
I have worked on the Indian IT Enabled Services / Business Process Outsourcing industry with a
view to understand the determinants of growth; determinants of firm level productivity and produc-
tivity dispersion and the impact of firm level characteristics and strategies of software firms on di-
versification into the ITES industry; and the prognosis of a shakeout in the Indian ITES/BPO indus-
try. The study is based on the analysis of firm level data that has been collected through interviews
with industry participants, and by physically compiling a database on all ITES and Software firms
in India, over the last decade.
Research Interests
Outsourcing, Shakeout, Evolution and Growth of Industries, Market Structure, Innovation, Learn-
ing, Diversification, Consolidation, Mergers and Acquisitions, Economies of Scale and Scope, Re-
source Based View, Activity Based View, Firm Growth, Productivity, Globalization, Indian
ITES/BPO industry, Quality issues in Management Education.
Expertise and Teaching Interests
Strategic Management, Leadership and Change Management, Team Building, Entrepreneurship,
Innovation, Disruptive Innovations, Corporate Turnaround Strategies, Organisational Transforma-
tion, Strategy Formulation and Implementation, Business Games and Simulations.
Current job position and responsibilities
Assistant Professor, Indian Institute of Management Ahmedabad, Business Policy & Strategy group -
From March 2006
Administration at IIM Ahmedabad
Member, Fellow Program in Management Executive Committee
Member, CIPR (Group on Telecom)
Member, PGPX Admission Interviews
Member, PGPX Executive Committee
Member, PGP Review Committee (PGPRC)
Coordinator, EQUIS Self Assessment Report
Coordinator, EQUIS Peer Review Team Visit
Member, Committee For Future Directions (CFD)
Doctoral Thesis Advisory Committee Member
Member, Research and Publication Committee
Idea Telecom Center of Excellence - Board Member in the company at IIMA
Executive Education programmes
Prof. Mishra has taught a number of Executive Education programmes with participants from a range
of domestic and MNC firms. Some of the programmes where he is actively involved include:
1. Leadership and Change Management program
2. Kotak Mahindra Bank programs
3. HDFC Bank program
4. Siemens (Strategy and Finance) program
Curriculum Vitae
Abhishek Mishra
5. 3-Tier Program for middle management
Co-ordinator for In-companyTrainingPrograms
1. Coordinator for training program for State Level Directors for KVIC under Ministry of Small
& Micro Level Enterprises (MSME), Government of India.
2. Project co-coordinator for initiating “Indian Police Service (IPS) Mid-Career Training
Program” for Phase-V IPS officers from across the country.
3. Learnt Capstone Simulation and developed capabilities to deliver simulation exercise to
participant in various programs in IIMA. We have incorporated the Capstone Simulation for
the Siemens program in end J uly 2008 at IIMA.
Consultancy
• Sixth Central Pay Commission, Government of India (Performance Related Incentive)
• Advised Ministry of Home Affairs and Ministry of Defence on the feasibility and
implementability of the Performance Related Pay idea at the ogranisational level.
• Mentor and Project Coordinator for the Enhancement of Technical Competence for 4 Industry
Clusters in Gujarat - Apparel, Gems & J ewellery, Plastic, and Infrastructure.
Government Committees
1. Member and Permanent Invitee to the High Level Empowered Committee for Enhancement
of Technical Competence and Manpower, Government of Gujarat.
2. Member of the Industrial Development Committee, Government of Gujarat.
Research Grants
1. Cambridge Commonwealth Trust (CCT) Scholarship award
2. Bursary from CCT
3. Eight other scholarships, grants and support for research work from CCT and the University
of Cambridge.
4. Overseas Research Scholorship (ORS) at University of Cambrdige, from the Government of
UK
5. Applying for UK-India Science Bridges research grant worth GBP 1.5 million in
collaboration with the University of Cambridge, England. This project has already been
selected in the first phase of EPSRC funding (of the two phases) and we are now in the
process of submitting a final proposal.
Research Publications
1. Co-authored a paper “Diversify or Consolidate? Firm Behaviour in the Indian Software and
Services Industry”, accepted for presentation at the 25
th
Annual Conference of the Strategic
Management Society (publishers of Strategic Management J ournal) held in Florida in Octo-
ber, 2005.
2. Co-authored a paper, “Innovate to Survive: the need for a proper mix of in-house innovation
and external network partners”, published in the special issue of Effective Executive: “Inno-
vation in the 21
st
Century”, by the ICFAI University Press, India.
3. Co-authored a Case Study on Scottish Power, taught at Masters level programs that offer
Technology Policy course, at the J udge Business School, University of Cambridge.
4. Written a book “Power of One – Leading the Individual Revolution”. It has been appreci-
ated by many prominent personalities including His Royal Highness, The Prince of Wales;
Mayor of The City of Cambridge, and many Indian parliamentarians. The book has recently
Curriculum Vitae
Abhishek Mishra
been published by Excel Books, New Delhi (the official publisher of All India Management
Association).
5. Case in writing process - VSNL’s Global Reach: Mergers and Acquisitions
6. Case in writing process - J an Seva Kendra: Impact of ICT in improving Public Service De-
livery
7. Case in writing process - Cavin Care: Transition of an entrepreneurial local player to a na-
tional player
8. International Quality Accreditation in Management Education – an Indian Experience Tar-
geting the paper for the 7th Annual Hawaii International Conference on Education, J anuary
2009
9. E-governance and Citizen-Centric Service Delivery: J an Seva Kendra – selected for the
ICBME 2008 conference
10. Case: Daksh eServices – From Third Party to Captive
11. Case: WNS: From Captive to Third Party
12. Working on a conceptual paper with the support of a research grant from IIMA on how
effectively small local firms transition to become regional and national level players in the
face of stiff competition from MNCs
13. Three papers are currently under the process of submission to various international journals:
a. Growth Strategies of Firms in the Indian ITES/BPO Industry
b. ITES/BPO Industry in India: Shakeout and the Role of Mergers and Acquisitions
c. Productivity of Firms in the Indian ITES/BPO Industry
Conferences
Papers Read
1. Abhishek Mishra. “Transacting Business in a Multilateral Economic Environment: The Indian
Experience.” IP University, New Delhi, March 24, 2007.
2. Abhishek Mishra. “Quality in Management Education in India.” European Foundation for
Management Development (EFMD), Brussels, September 2007.
Invited Lectures
1. Abhishek Mishra. “Globalisation: The Indian Experience.” ITS Ghaziabad, March 17, 2007.
2. Abhishek Mishra. “Power of One.” BBD, Lucknow, 2006.
3. Abhishek Mishra. “Global Strategy and Customer Satisfaction: Oerlikon India CEO Meet”,
Mumbai, May 2008.Add Membership of Professional Associations
Other Accomplishments
Professional
1. Part of the Global Innovation Survey team involving a detailed questionnaire, conducted by
University of Cambridge and AT Kearney Consultants across the world.
2. Representing University of Cambridge on the SIFE Board – a worldwide student organization
for promoting community based sustainable projects.
3. Thrice elected to the working committee of Cambridge Commonwealth Group.
Extra-Curricular
1. Elected May Ball President at the University of Cambridge, Cambridge.
2. Served on the College MCR for two years.
Curriculum Vitae
Abhishek Mishra
3. Elected Financial Coordinator of “Sakhya – Friends of India”, a Cambridge University society,
and donated money to the Prime Ministers Relief Fund to support Gujarat earthquake victims in
India.
4. Elected class representative of Master of Business and Management program for the year 1997-
1998 at SBS, U.K.
5. Elected Social Convener for Halls of Residence at SBS, Glasgow, UK.
6. President and Founder of “Utkarsh”, the cultural society of Bachelor of Management Science
from 1994 – 1997 at the University of Lucknow, India.
7. Awarded the title of “Renowned Shot of India” in the National Pistol Shooting Championship
1993, held at Ahmedabad, India.
8. Captain Pistol Shooting team Delhi Public School, R.K. Puram, New Delhi.
9. Bronze Medal in Pistol Shooting at Delhi Olympic Association Championship.
Brief overview of the Professional Career
After PhD from the University of Cambridge, J udge Business School, I joined the Indian Institute
of Management Ahmedabad, which is the premier management education institution in India.
I have researched the Indian IT and BPO industry and analyzed reasons for its growth and changes
in productivity. My research interests include work on disruptive innovations and cost innovations
as being the way forward for bottom of the pyramid markets in developing countries. I have also
worked closely with the government and the not-for-profit sector and have written cases on both the
government and the corporate sector.
In terms of executive training, I have trained executives from a wide range of national and multina-
tional firms. Issues of interest include strategy formulation and implementation, managing change,
entrepreneurship, innovations, and leadership. I consults actively both for the government and the
corporate sector – latest projects being the Sixth Central Pay Commission for Government of India,
and Manpower and Skill Enhancement Project for the Government of Gujarat; and Oerlikon (Swiss
MNC) in the corporate sector. I also sit on different government committees.
Recent interest has revolved around focusing on quality issues in business and management educa-
tion. I was the project leader at IIMA for Self Assessment Report writing and coordinating the Peer
Review Team visit for European Quality Improvement System (EQUIS) accreditation by EFMD.
IIMA has now become the first institution in India to be awarded the EQUIS Accreditation.
doc_426941520.pdf