TYBMS SEM 5 Important Questions Bank, November 2009

guys we need more important questions. in ssm . if you dont have time do 4 sectors , hospitals , insurance , bank , travel and tourism . study some extra concepts from the boards. do pricing of hospitals ...
 
hi frnds
here is imp ques for our BMS 2009 exam
do this ques only u will defenitely score good marks
rural Marketing ques r realy vvvimp , DNT IGNORE
regards,
PRATIKSHA

hey pratiksha !!! how important is this ? i know its important . but is it alright jus this much ? guarante?
 
HEY FRIENDS! IF U WANT TO STUDY WHOLE S.S.M ONLY IN FEW HRS AND SCORE VERY GOOD MARKS THEN FOLLOW THIS QUESTION BANK.

8 P'S OF TOURISM, HOTEL, AIRLINE, BANK AND INSURANCE INDUSTRY
R.A.T.E.R ANALYSIS (5 DETERMINANTS OF QUALITY) (WITH REFERENCE TO HOSPITAL AND AIRLINE INDUSTRY)
SERVICE GAP AND SERVICE FAILURE (WITH REFERENCE TO AIRLINE AND HOTEL INDUSTRY AND I.T INDUSTRY)
SERVICE FLOWER (WITH REFERENCE TO BANKING AND AIRLINE)
FISH BONE ANALYSIS ( ROOT CAUSE ANALYSIS OR CAUSE EFFECT ANALYSIS) (WITH REFERENCE TO AIRLINE AND I.T INDUSTRY)
SERVICE MAPPING AND BLUE PRINT (WITH REFERENCE TO TOURISM, INSURANCE AND AIRLINE)

P'S FOR 10 MARKS
PRICING IN HOSPITAL AND TOURISM INDUSTRY.
 
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