Description
In this description turnaround case study.
Turnaround – Case Study
The client is the world’s largest independent provider of airline
catering, hospitality and logistics services. Its current revenues
are close to $3.8 billion and it employs over 20,000 people
globally.
Headquartered in Zurich, Switzerland and founded in the early
90s, the company has been expanding aggressively across the
globe by virtue of both organic as well as inorganic measures.
The company entered India by acquiring majority stakes in an
Indian firm in 2010, the client subsequently fully acquired the
Indian firm in 2012.
Client Overview
The Scenario
Our client had acquired controlling stakes and
subsequently the full ownership of a predominant Indian
player in the airline catering industry.
Post the acquisition the firm had an integration challenge
as the local firm was one of the largest companies within
this vertical.
But it was predominantly a promoter driven organization with drastically contrasting systems, processes,
procedures and culture.
Hence, the client wanted to undergo a turnaround intervention to change and integrate the local business
with the best practices and processes followed by the global organization.
Athena Executive Search & Consulting was retained to support this turnaround mandate for the client.
Athena’s Turnaround Solution
The client's requirements were discussed in detail leading to an in-
depth understanding of their strategic goals and objectives.
Athena was engaged to handle 4 key aspects of the turnaround
mandate, i.e.
? Organization Restructuring
? Compensation& Benefits benchmarking
? Skill Gap Analysis
? Executive Search
Athena dedicated an internal team of consultants, vertical experts and
appropriate resources to lead the search & consulting mandates.
We followed a detailed process of competition analysis, industry
mapping, talent mapping and internal benchmarking to recommend
the client on the right talent management strategies for the changed
management intervention.
Additionally, we prepared a strong pitch book for the client’s
proposition and our experts represented it to engage with the desired
candidates for the executive search mandates.
C
h
a
l
l
e
n
g
e
s
While the client was acquiring the Indian
business to set their footprint in the country,
the airlines catering industry was going through
an extreme turbulent phase in India.
The aviation sector was facing a lot of
commercial challenges and most of the
prominent players were either shutting down or
downsizing.
The cost pressures on aviation business
impacted the growth and profitability for the
business in India.
One of the critical challenges for the firm was to
manage profitability in the business while not
compromising the growth plans for the
company.
The client also had an additional challenge in
managing some critical HR issues like employee
satisfaction and IR conflicts.
R
e
s
u
l
t
s
1
.
R
e
s
u
l
t
s
Athena successfully completed the
compensation benchmarking and skill gap
analysis to recommend the client on the
required Talent Management strategies.
We also presented recommendation on critical
organization design aspects.
We also successfully led the leadership searches
for CFO, GM- Finance & Accounts and Head HR
mandates.
The appointed candidate has already made a
huge impact on the change management
mandate and Athena’s selection process has
been appreciated for bringing high impact
leaders to the organization.
doc_120599003.pdf
In this description turnaround case study.
Turnaround – Case Study
The client is the world’s largest independent provider of airline
catering, hospitality and logistics services. Its current revenues
are close to $3.8 billion and it employs over 20,000 people
globally.
Headquartered in Zurich, Switzerland and founded in the early
90s, the company has been expanding aggressively across the
globe by virtue of both organic as well as inorganic measures.
The company entered India by acquiring majority stakes in an
Indian firm in 2010, the client subsequently fully acquired the
Indian firm in 2012.
Client Overview
The Scenario
Our client had acquired controlling stakes and
subsequently the full ownership of a predominant Indian
player in the airline catering industry.
Post the acquisition the firm had an integration challenge
as the local firm was one of the largest companies within
this vertical.
But it was predominantly a promoter driven organization with drastically contrasting systems, processes,
procedures and culture.
Hence, the client wanted to undergo a turnaround intervention to change and integrate the local business
with the best practices and processes followed by the global organization.
Athena Executive Search & Consulting was retained to support this turnaround mandate for the client.
Athena’s Turnaround Solution
The client's requirements were discussed in detail leading to an in-
depth understanding of their strategic goals and objectives.
Athena was engaged to handle 4 key aspects of the turnaround
mandate, i.e.
? Organization Restructuring
? Compensation& Benefits benchmarking
? Skill Gap Analysis
? Executive Search
Athena dedicated an internal team of consultants, vertical experts and
appropriate resources to lead the search & consulting mandates.
We followed a detailed process of competition analysis, industry
mapping, talent mapping and internal benchmarking to recommend
the client on the right talent management strategies for the changed
management intervention.
Additionally, we prepared a strong pitch book for the client’s
proposition and our experts represented it to engage with the desired
candidates for the executive search mandates.
C
h
a
l
l
e
n
g
e
s
While the client was acquiring the Indian
business to set their footprint in the country,
the airlines catering industry was going through
an extreme turbulent phase in India.
The aviation sector was facing a lot of
commercial challenges and most of the
prominent players were either shutting down or
downsizing.
The cost pressures on aviation business
impacted the growth and profitability for the
business in India.
One of the critical challenges for the firm was to
manage profitability in the business while not
compromising the growth plans for the
company.
The client also had an additional challenge in
managing some critical HR issues like employee
satisfaction and IR conflicts.
R
e
s
u
l
t
s
1
.
R
e
s
u
l
t
s
Athena successfully completed the
compensation benchmarking and skill gap
analysis to recommend the client on the
required Talent Management strategies.
We also presented recommendation on critical
organization design aspects.
We also successfully led the leadership searches
for CFO, GM- Finance & Accounts and Head HR
mandates.
The appointed candidate has already made a
huge impact on the change management
mandate and Athena’s selection process has
been appreciated for bringing high impact
leaders to the organization.
doc_120599003.pdf