Training and Development

PERIYAR UNIVERSITY
Salem
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PROJECT REPORT
SSR College of Science, Commerce & Management
Study Center: Periyar UniversitySalem!"!#$$
% &issertation Re'ort on
‘(Training and &evelo'ment Systems)
@
M*S Pragat+i Consultancy Services ,PCS-.
Submitted to Periyar University in partial fulfillment of the Requirement for
M%STER O/ 0US12ESS %&M121STR%T1O2
Under the Guidance
___________________________________________________________________
Mr. Santos+ %vad+ani Prof.33 Pai. 0%, %T1, M0%
CEO Faculty Guide
Pragathi Consultancy Services SSR College
angalore! angalore""""""""""""
By
S+armila Parveen
,Reg 2o #4&01%$#56-
,7##4 7##6-
SSR College of Science, Commerce & Management
Study Center: Periyar UniversitySalem!"!#$$
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Page 1 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
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CERT1/1C%TE
#his is to certify that the $issertation #itled %&n E'tensive study of
Training & &evelo'ment systems at M*S Pragat+i Consulting
Services . ,PCS-) is based on an Original Pro(ect Study conducted by
Ms. S+armila Parveen of )* semester M0% Programme under the
Guidance of
Mr. 33 Pai.
#his dissertation is based on original Research and has not formed
basis for the a+ard of any other $egree,$iploma y Periyar
University!
Mr.22 3iri
Princi'al SSR College
angalore
SSR College of Science, Commerce & Management
Study Center: Periyar UniversitySalem!"!#$$.
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R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
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3U1&E CERT1/1C%TE
This is to certify that the Dissertation entitled “An analytical study
of Training & development system”Undertaken At
M*S Pragat+i Constancy Services angalore
Submitted in Partial Fulfillment of the Requirement for the &+ard of the $egree of
-aster of usiness &dministration. )s a bonafide +or/ carried out by
Ms.S+armila Parveen
Reg 2o #4&01%$#56
Under my supervision and guidance and that no part of this report has been submitted
for the a+ard of any other $egree and the +or/ has not been published in any scientific
or popular maga0ines!
Prof.33 Pai. 0%, %T1, M0%
Pro(ect Guide1-&
SSRC angalore
SSR College of Science, Commerce & Management
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R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
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Study Center: Periyar UniversitySalem!"!#$$
0angalore
STUDENT DECLARATION
I here by declare that the project Report or the Dissertation entitled An
Study of
Training & &evelo'ment system
Underta8en at
M*S PR%3%T91 CO2SU:T123 SER;1CES ,PCS-
Under the Guidance of
Mr. Santos+ %vad+ani & Prof. 33 Pai. 0%, %T1, M0%
CEO Faculty Guide
Pragathi consulting Services SSRC
angalore angalore
Su1 indu1trie1
are D)no*'edge ,a1edE and D1)i'' inten1i.eE.
5. #ordia' re'ation1hi3 ,et*een the e$3'oyer and e$3'oyee1.
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2. Per1onne' re1earch function1.
. Pro3er orientation and introduction to the ne* e$3'oyee1.
9.at is Trai"i"g:
Trai"i"g is t.e act ( i"creasi"g t.e ;"7le#ge ( a" em'l/ee (r #i"g a 'articular
+*! 8E#7i" B Fli''
+raining i1 3roce11 of 'earning a 1e:uence of 3rogra$$ed ,eha.ior. It i1 the a33'ication
of )no*'edge. It gi.e1 3eo3'e an a*arene11 of the ru'e1 and 3rocedure1 to guide their
,eha.ior1. It atte$3t1 to i$3ro.e their 3erfor$ance on the current -o, and 3re3are1 the$
for an intended -o,.
9.at is %e&el'me"t:
%e&el'me"t is a relate# 'rcess! It c&ers "t "l/ t.se acti&ities 7.ic. im'r&e
+* 'er(rma"ce *ut als t.se 7.ic. *ri"g a*ut gr7t. ( t.e 'ers"alit/!
Trai"i"g a 'ers" (r a *igger a"# .ig.er +* is #e&el'me"t< t.is 'rcess i"clu#es
"t "l/ im'arti"g s;ills *ut als certai" me"tal a"# 'ers"alit/ attri*utes!
Nee# (r trai"i"g )
? (3ecifica''y; the need for training ari1e1 due to the fo''o*ing rea1on1< +o
$atch the e$3'oyee 13ecification1 *ith the =o, re:uire$ent1 and
organi&ationa' Need1< 0anage$ent find1 de.iation1 ,et*een e$3'oyee>1
3re1ent 13ecification1 and the -o, re:uire$ent1 and organi&ationa' need1.
+raining i1 needed to fi'' the1e ga31 ,y de.e'o3ing and $o'ding the
e$3'oyee 1)i''1; )no*'edge; attitude; ,eha.ior; etc? to the tune of the -o,
re:uire$ent1 and organi&ationa' need1 a1 fe't G'a8o India; I#I#I?
? %rgani&ationa' @ia,i'ity and the +ran1for$ation Proce11< +he 3ri$ary goa'
of $o1t of the organi&ation1 i1 that their .ia,i'ity i1 continuou1'y
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Salem
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inf'uenced ,y en.iron$enta' 3re11ure. If the organi&ation de1ire1 to ada3t
to the1e change1; fir1t it ha1 to train the e$3'oyee1 to i$3art 13ecific 1)i''1
and )no*'edge in order to ena,'e the$ to contri,ute to organi&ationa'
efficiency and to co3e *ith training in order to en1ure a 1$ooth
tran1for$ation 3roce11.
? +echno'ogica' Ad.ance< A.ery organi&ation to 1ur.i.e and to ,e effecti.e
1hou'd ado3t the 'ate1t techno'ogy i.e. $echani&ation; co$3uteri&ation and
auto$ation. (o; the organi&ation 1hou'd train the e$3'oyee>1 train the
e$3'oyee1 to enrich the$ in the area1 of changing technica' 1)i''1 and
)no*'edge fro$ ti$e to ti$e.
? %rgani&ationa' #o$3'e8ity< Bith the e$ergence of increa1ed
$echani&ation and auto$ation; $anufacturing of $u'ti3'e 3roduct1 and
,y43roduct1 or dea'ing in 1er.ice1 of di.er1ified 'ine1; e8ten1ion of
o3eration1 to .ariou1 region1 of the country or in o.er1ea1 countrie1;
organi&ation of $o1t of the co$3anie1 ha1 ,eco$e co$3'e8< +hi1 create1
the co$3'e8 3ro,'e$1 of co4ordination and integration of acti.itie1
ada3ta,'e for and ada3ta,'e to the e83anding and di.er1ifying 1ituation1.
+hi1 1ituation ca''1 for training in the 1)i''1 of co4ordination; integration
and ada3ta,i'ity to the re:uire$ent1 of gro*th; di.er1ification and
e83an1ion.
? /u$an re'ation1< +rend1 in a33roach to*ard1 3er1onne' $anage$ent ha1
changed fro$ the co$$odity a33roach to 3artner1hi3 a33roach; cro11ing
the hu$an re'ation1 ,e1ide1 $aintaining 1ound indu1tria' re'ation1
a'though hitherto the $anager1 are not accu1to$ed to dea' *ith the
*or)er1 according'y. +raining in hu$an re'ation1 i1 nece11ary to dea' *ith
hu$an 3ro,'e$1.
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Salem
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? #hange in the -o, a11ign$ent< +raining i1 a'1o nece11ary *hen the e8i1ting
e$3'oyee i1 3ro$oted to the higher 'e.e' in the organi&ation and *hen
there i1 1o$e ne* -o, or occu3ation due to tran1fer. +raining i1 a'1o
nece11ary to e:ui3 e$3'oyee1 *ith ad.anced di13'ace1; techni:ue1 or
techno'ogy. +raining a'1o ,eco$e1 e11entia' *hen an organi&ation ha1
3'an1 for $oderni&ation.
+he need for training a'1o ari1e1 to<
• Increa1ed Producti.ity.
• I$3ro.ed :ua'ity of the 3roductC1er.ice.
• /e'3 a co$3any to fu'fi'' it1 future 3er1onne' need1.
• I$3ro.ed organi&ationa' c'i$ate.
• I$3ro.ed hea'th and 1afety.
• Pre.ent o,1o'e1cence.
• Affect 3er1ona' gro*th.
• 0ini$i&e the re1i1tance to change and
• +o act a1 $entor.
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Classi(icati" ( Trai"i"g
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+here are a nu$,er of training $ethod1 a.ai'a,'e. U1e of 3articu'ar $ethod1 de3end1 on
the trainee1> .i&.; *or)er; 1u3er.i1or; and $anager. Ba1ica''y the1e $ethod1 can ,e
c'a11ified into fo''o*ing ,road categorie1<
? %n the -o, training
? %ff the -o, training
In regard to e$3'oyee1; other than $anager1 Fe8ecuti.e1 fo''o*ing are the $ethod1 of
training<
O" t.e +* trai"i"g
1. A33rentice1hi3 training.
!. =o, in1truction training F=I+G.
O(( t.e +* trai"i"g
1. #'a11 roo$ 'ecture1.
!. #onference1C1e$inar1.
". Grou3 di1cu11ion1Cca1e 1tudy ana'y1i1.
4. Audio .i1ua'Cfi'$ 1ho*1.
5. (i$u'ationC#o$3uter $ode'ing.
2. @e1ti,u'e training.
. Progra$$ed in1truction1 FPIG.
8. Ga$e1 and Ro'e43'aying.
O" T.e =* Trai"i"g)
? A33rentice1hi3 +raining<
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Salem
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()i''ed *or)er and a33rentice1hi3 training. +he duration of the cour1eCtraining de3end1
on the nature of trade and de1ired 1)i'' 'e.e'. A33rentice1hi3 training i1 nor$a''y gi.en to
arti1an1; e'ectrician1; 3'u$,er1; ,ric)'ayer1 and the 'i)e. +he duration nor$a''y .arie1
fro$ ! to 5 year1. +hi1 1hou'd not $i8 u3 *ith go.ern$ent 13on1ored DA33rentice1hi3
+rainingE for une$3'oyed youth certain underde.e'o3ed nation1 'i)e India.
A33rentice1hi3 training i1 carried out under the guidance and inti$ate 1u3er.i1ion of a
$a1ter craft1$an>1Ce83ert *or)erC1u3er.i1or. During a33rentice1hi3 training 3eriod; the
trainee i1 3aid 'e11 than that of a :ua'ified *or)er.
? =* I"structi" Trai"i"g4=IT6)
During (econd Bor'd Bar; A''ied 6orce1 e83erienced acute 1hortage of 1)i''ed craft1$en
and a,'e 1u3er.i1or1. (3ecia' training 3rogra$$e *a1 initiated on *arfooting1. (3ecia'
training. +raining *ithin indu1tryF+BIG *a1 one 1uch 3rogra$$e. =I+ *a1 3art of +BI.
=I+ *a1 intended for de.e'o3ing efficient 1u3er.i1ior1. =I+ 3ro.ed .ery effecti.e and
e8tre$e'y 3o3u'ar.
O(( T.e =* Trai"i"g)
? #'a11 Roo$ Hecture1<
+hi1 i1 the 1i$3'e1t for$ of training. +hi1 i1 a ,e1t for$ of in1truction *hen the intention
i1 to con.ey infor$ation on ru'e1; regu'ation1; 3o'icie1; and 3rocedure1. +hi1 for$ 1o a'1o
1uited on i$3arting )no*'edge on theory and conce3t1. Hecture for$ ha1 'i$ited 1ucce11
*hen the o,-ecti.e i1 to i$3ro.e the 1)i'' 'e.e' of trainee1. Another ad.antage i1 that it
can ,e u1ed effecti.e'y e.en *hen nu$,er1 of trainee1. Another ad.antage i1 that it can
,e u1ed effecti.e'y e.en *hen nu$,er1 of trainee1 are $ore. It a'1o 1a.e1 ti$e. 0a-or
di1ad.antage i1 that it in.o'.e1 3a11i.e 3artici3ant1 of trainee1 and de3end1 on a,i'ity of
teacher to a great e8tent.
? #onference1; (e$inar1 and Bor)1ho31<
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+hi1 i1 a for$a' $ethod of arranging $eeting in *hich in *hich indi.idua'1 confer to
di1cu11 3oint1 of co$$on intere1t for enriching their )no*'edge and 1)i''. +hi1 i1 a grou3
acti.ity. It encourage1 grou3 di1cu11ion and 3artici3ation of indi.idua'1 for 1ee)ing
c'arification1 and offering e83'anatation1 and o*n e83erience1. It i1 a 3'anned acti.ity
*ith a 'eaderC $oderator to guide the 3roceeding1; *hich i1 focu1ed on agreed agenda
3oint1 3refi8ed during 3'anning of 1uch conference1. +here are " .ariation1 near'y
Directed conference1; +raining conference and 1e$inarC*or)1ho31.
? Au#i>Visual a"# (ilm s.7s)
In order to i$3ro.e under1tanding; audio4.i1ua' aid1 con1idered .ery u1efu' and
1o$eti$e1 ine1ca3a,'e to de$on1trate o3eration of a $achine or e83'ain a 3roce11.
Audio L.i1ua' and fi'$ 1ho*1 can 1u33'e$ent the effort1 of 'ecturing and i$3ro.e it1
effecti.ene11.
? 1ru' %iscussi"s a"# Case stu#/ a"al/sis)
#hri1to3her Hangde'' initia''y introduced ca1e 1tudy $ethod at /ar.ard Ha* (choo' in
1880>1. +he 3rinci3'e u1ed i1 De83erience i1 the ,e1t teacherE. /ere 1e.era' e$3irica'
1tudie1 are e8a$ined in detai'1 to find out co$$ona'itie1 to deri.e genera' 3rinci3'e1.
+hi1 $ethod ha1; ho*e.er; 'i$ited u1e for *or)er1 ,ut ,etter u1e for 1u3er.i1ior1. In
ca1e of *or)er1 ; one area of i$3ortance in thi1 $ethod i1 that of :ua'ity contro' .
D+he ca1e 1tudy i1 ,a1ed u3on the ,e'ief that $anageria' co$3etence can ,e1t attained
through the 1tudy; conte$3'ation and di1cu11ion of concrete ca1e1.
? Simulati">Cm'uter -#elli"g)
Any training acti.ity in *hich actua' *or)ing en.iron$ent i1 artificia''y created a1 near
and rea'i1tic a1 3o11i,'e; i1 ca''ed 1i$u'ation training. #a1e 1tudy ana'y1i1 e83eri$enting
e8erci1e1; ga$e 3'aying; co$3uter $ode'ing and .e1ti,u'e training etc. co$e under thi1
category. Bhen u1ing co$3uter43rogra$$ing $ethod artificia''y create1 *or)
en.iron$ent; *e ca'' it co$3uter $ode'ing.
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Salem
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? Vesti*ule Trai"i"g )
In .e1ti,u'e training; e$3'oyee1 are trained on the e:ui3$ent they are e$3'oyed; ,ut the
training i1 conducted a*ay fro$ the 3'ace of *or). 6or training a $achine1ho3 o3erator;
a .e1ti,u'e or 1e3arate roo$ i1 arranged for training in *hich a'' nece11ary e:ui3$ent and
$achine1 re:uired in an actua' $achine1ho3 are du3'icated.
? Prgramme# i"structi")
Progra$$ed in1truction i1 a 1tructured $ethod of in1truction aided through te8t1;
handout1; ,oo)1; and co$3uter aided in1truction1F#AIG . In thi1 ca1e the in1truction
$ateria' and infor$ation i1 ,ro)en do*n in $eaningfu' unit1 and arranged in a 3ro3er
1e:uence to for$ a 'ogica' $ethod of 'earning 3ac)age; the 'earning a,i'ity i1 te1ted and
e.a'uated in rea' ti$e ,a1i1.
? Retrai"i"g)
+echno'ogy i1 ad.ancing at a .ery ra3id 3ace. /ence o,1o'e1cence i1 a $a-or 3ro,'e$
fi8ed ,y indi.idua' *or)er1. (econd 3ro,'e$ faced ,y the *or)er1 are the introduction of
auto$ation. Hoya' *or)er1 of 'ong 1er.ice; 1udden'y find the$1e'.e1 u1e'e11 to the
co$3any. +here are $any in1tance1 of 3rote1t1 and fear ,y $any *or)er1 in .ariou1
fie'd1 'i)e rai'*ay1; 3o1t1 and te'egra3h1; HI#; Ban)ing etc..

P.ases ( trai"i"g)
+he .ariou1 1te31 in.o'.ed in the de1ign and de.e'o3$ent of training 3rogra$$e
3articu'ar'y for the e$3'oyee1 are<
1G Identification of training need1 of e$3'oyee1
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!G P'anning of training 3rogra$$e
"G Pre3aration of trainee1
4G I$3'e$entation
5G A.a'uation
+he 'a1t 1tage in the training 3rogra$$e 3roce11 i1 the e.a'uation of re1u't1 thi1 i1 the
$ain 3art to )no* the effecti.ene11Cdeter$ine1 the re1u't1 of the training 3rogra$$e.
Be"e(its ( trai"i"g
/o* +raining Benefit1 the %rgani&ation <
? Head1 to i$3ro.ed 3rofita,i'ity andCor $ore 3o1iti.e attitude1 to*ard 3rofit1
orientation
? I$3ro.e the -o, )no*'edge and 1)i''1 at a'' 'e.e'1 of the organi&ation
? I$3ro.e the $ora'e of the *or)force
? /e'31 3eo3'e identify *ith organi&ationa' goa'1
? /e'31 create a ,etter cor3orate i$age
? 6o1ter1 authenticity; o3enne11 and tru1t
? I$3ro.e1 the re'ation1hi3 ,et*een ,o11 and 1u,ordinate
? Aid1 in organi&ationa' de.e'o3$ent
? Hearn1 fro$ the trainee
? /e'31 3re3are1 in guide'ine1 for *or)
? Aid1 in under1tanding and carrying out organi&ationa' 3o'icie1
? Pro.ide1 infor$ation for future need1 and a'' area1 of the organi&ation
? I$3ro.e1 'a,or $anage$ent re'ation1
? /e'31 3re3are guide'ine1 for *or)
? %rgani&ation get1 $ore effecti.e deci1ion $a)ing and 3ro,'e$ 1o'.ing 1)i''1
? Aid1 in de.e'o3$ent for 3ro$otion fro$ *ithin
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? Aid1 in de.e'o3ing 'eader1hi3 1)i''1; $oti.ation; 'oya'ty; ,etter attitude1 and
other1 a13ect1 that 1ucce11fu' *or)er1 and $anager1 u1ua''y di13'ay.
? /e'31 )ee3 co1t1 in $any area1; e.g. 3roduction; 3er1onne' di1tri,ution etc?
? De.e'o31 a 1en1e of re13on1i,i'ity t the organi&ation for ,eing co$3etent and
)no*'edgea,'e.
Be"e(its t t.e i"#i&i#ual 7.ic. i" tur" ultimatel/ s.ul# *e"e(it t.e rga"i?ati"<
? /e'31 the indi.idua' in $a)ing ,etter deci1ion1 and effecti.e 3ro,'e$ 1o'.ing.
? +hrough training and de.e'o3$ent; $oti.ationa' .aria,'e1 of recognition;
achie.e$ent; gro*th; re13on1i,i'ity and ad.ance$ent are interna'i&ed and
o3erationa'i1ed.
? Aid1 in encouraging and achie.ing 1e'f4de.e'o3$ent and 1e'f4confidence.
? Pro.ide1 infor$ation for i$3ro.ing 'eader1hi3; )no*'edge; co$$unication 1)i''1
and attitude1.
? Increa1e1 -o, 1ati1faction and recognition.
? 0o.e1 a 3er1on to*ard1 3er1ona' goa'1 *hi'e i$3ro.ing interacti.e 1)i''1.
? Pro.ide1 the trainee an a.enue for gro*th and a 1ay in hi1Cher o*n future
? De.e'o31 1en1e of gro*th in 'earning.
? /e'31 a 3er1on de.e'o3 13ea)ing and 'i1tening 1)i''1< a'1o *riting 1)i''1 *hen
e8erci1e1 are re:uired.
? /e'31 e'i$inate fear in atte$3ting ne* ta1)1.
Be"e(its i" 'ers""el a"# ,uma" Relati"s< I"tragru' a"# i"tergru' relati"s
a"# 'lic/ im'leme"tati"s)
? I$3ro.e1 co$$unication ,et*een grou31 and indi.idua'1.
? Aid1 in orientation for ne* e$3'oyee1 and tho1e ta)ing ne* -o,1 through tran1fer
or 3ro$otion.
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I-PE%I-ENTS TO EFFECTIVE TRAININ1 )
+here are i$3edi$ent1 *hich can $a)e a training 3rogra$$e ineffecti.e<
? 0anage$ent co$$it$ent i1 'ac)ing and une.en< 0o1t co$3anie1 do not 13end
$oney on training. +ho1e that do tend to concentrate on $anager1; technician1
and 3rofe11iona'1. +he ran) and fi'e *or)er1 are ignored. +hi1 $u1t change for a1
a re1u't of ra3id techno'ogica' change; co$,ined *ith ne* a33roache1 to
organi&ationa' de1ign and 3roduction $anage$ent; *or)er1 are re:uired to 'earn
three ty3e1 of ne* 1)i''1<
FIGthe a,i'ity to u1e techno'ogy.
FiiG the a,i'ity to $aintain it.
FiiiG the a,i'ity to diagno1e 1y1te$ 3ro,'e$1.
In an increa1ing'y co$3etiti.e en.iron$ent; the a,i'ity to i$3'e$ent
ra3id change1 in 3roduct and techno'ogie1 i1 often e11entia' for econo$ic
.ia,i'ity.
? Aggregate 13ending on training i1 inade:uate< co$3anie1 13end $i1u1cu'e of
their re.enue1 on training. Bor1e 1ti''; ,udget a''ocation to training i1 the fir1t
ite$ to ,e cut *hen a co$3any face1 financia' crunch.
? Aducationa' in1titution1 a*ard degree1 ,ut graduate1 'ac) 1)i''1< +hi1 i1 the
rea1on *hy ,u1ine11 $u1t 13end .a1t 1u$1 of $oney to train *or)er1 in ,a1ic
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1)i''1. %rgani&ation1 a'1o need to train e$3'oyee1 in $u'ti3'e 1)i''1. 0anager1;
3articu'ar'y at the $idd'e 'e.e'; need to ,e retrained in tea$43'aying 1)i''1;
entre3reneur1hi3 1)i''1; 'eader1hi3 1)i''1 and cu1to$er oriented 1)i''1.
? Harge 1ca'e 3oaching of trained *or)er1< +rained *or)force i1 in great de$and.
Un'i)e Ger$any; *here 'oca' ,u1ine11 grou31 3re11ure co$3anie1 not to 3oach
co$3any>1 e$3'oyee1 there i1 no 1uch 1y1te$ in our country. #o$3anie1 in our
country; ho*e.er in1i1t on e$3'oyee1 to 1ign M,ong1 of tenure> ,efore 1ending
the$ for training; 3articu'ar'y ,efore de3uting the$ to undergo training in foreign
countrie1. (uch ,ond1 are not effecti.e a1 the e$3'oyee1 or the 3oacher1 are to
3ay the 1ti3u'ated a$ount1 a1 co$3en1ation *hen the ,ound1 are ,reached.
? No he'3 to *or)er1 di13'aced ,ecau1e of do*n1i&ing< %rgani&ation1 are
do*n1i&ing and de4'ayering in order to tri$ their *or)force1. +he go.t 1hou'd 1et
a3art certain fund fro$ the nationa' rene*a' fund for the 3ur3o1e of retraining and
reha,i'itating di13'aced *or)er1.
? A$3'oyer1 and B 1choo'1 $u1t de.e'o3 c'o1er tie1< B 1choo'1 are often 1een a1
not re13onding to 'a,our4$ar)et de$and1. Bu1ine11 i1 1een a1 not co$$unicating
it1 de$and in B 1choo'1. +hi1 $u1t change.
? %rgani1ed 'a,our can he'3< organi&ed 'a,our can 3'ay a 3o1iti.e ro'e in i$3arting
trainng to *or)er1. 0a-or trade union1 in our country 1ee$ to ,e ,u1y in
attending to $undane i11ue1 1uch a1 ,onu1; *age1; 1ett'e$ent of di13ute1 and the
'i)e. +hey ha.e 'itt'e ti$e in i$3arting training to their $e$,er1.
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Salem
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Cm'a"/ Pr(ile
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Pragat.i C"sulta"c/ Ser&ices
Yu"g a"# &er/ e5'erie"ce# 8 t.at@s 'r*a*l/ t.e *est 7a/ t #escri*e us A

Pragathi he'31 co$3anie1 in 1earching; 1e'ecting and $anaging the e.er4.a'ua,'e hu$an
a11et1. 6or$ed in !005; P#( en-oy1 an en.ia,'e re3utation for de'i.ering
efficient; effecti.e and 3rofe11iona' 1o'ution1 to $eet our I+ and I+A( c'ient1>
di.er1e recruit$ent need1. Be guide the candidate1 too a,out the ,e1t
o33ortunitie1 in the $ar)et3'ace; and con1tant'y ad.i1e the$ in their career
3rogre11ion.
Pragathi #on1u'ting ,ring1 .a'ua,'e e83erience to ,ench$ar); re.i1e; i$3'e$ent and
3reach the ,e1t 3ractice1 of recruiting to our c'ient1. Be *i'' conduct ,u1ine11 and /R
3roce11 re.ie*1 to a11e11 *hat *or)1 and *hat doe1nNt *ithin the c'ientN1 uni:ue
cor3orate en.iron$ent.
Pragathi #on1u'ting *i'' i$3'e$ent $ethod1 to decrea1e the -oining ti$e; reduce the
co1t43er4hire; and 3ro3o1e tai'ored 1o'ution1 to 1trea$'ine your recruit$ent 3roce11. %ur
1er.ice1 gi.e you the o33ortunity to focu1 your e83erti1e *here it count1 4 on your uni:ue
,u1ine11 endea.or1. %ur goa' i1 to en1ure that our c'ient1 1ucceed in $eeting their hiring
goa'1 *ith co1t4effecti.ene11 in $ind.
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%ur recruit$ent 3erfor$ance con1u'ting 1er.ice1 are de1igned to he'3 ta)e your co$3any
to the ne8t 'e.e' of recruit$ent ca3a,i'ity. %ur recruit$ent con1u'tant1 are a'' 1enior 'e.e'
recruiter1 *ith year1 of I+ and 1oft*are e83erience in recruiting; 1creening; and hiring
techni:ue1 that 3roduce 'a1ting re1u't1 in I+ 1ector.
At P#(; *e energetica''y 1tri.e to de'i.er the ,e1t e$3'oy$ent o3tion1 for great
co$3anie1 and the a11ociate1 *e 3'ace *ithin the$. Be 1er.e ,e1t and re13ected
co$3anie1 ,y 1ending the$ the highe1t4:ua'ity indi.idua'1 for te$3orary; te$34to4hire
and fu''4ti$e 3o1ition1.
#o$3anie1 $a)e Pragathi their fir1t choice for fu''4ti$e; direct hire; te$34to4hire and
te$3orary e$3'oy$ent agencie1 ,ecau1e *eNre at the forefront of the e.er4changing
1taffing indu1try. Be $eet our c'ient1N need1 4 3reci1e'y; :uic)'y and co1t4effecti.e'y 4
*ith the fine1t ta'ent.

A#'t a B% 7.at it ta;es t get t.e +* #"eC
,uma" Resurce -a"ageme"t i" PCS )
Per1onne'C/u$an Re1ource of an underta)ing i1 it1 i$3ortant con1tituent.
Afficiency; Profita,i'ity and in fact the .ery e8i1tence of the underta)ing *i'' de3end on
thi1 con1tituent1. #o4o3eration and dedication in 3erfor$ance on the 3art of it1 3er1onne'
end1 in the acco$3'i1h$ent of it1 o,-ecti.e1. +herefore hu$an re1ource i1 of i$$en1e
i$3ortance 1ince it in.o'.e1 $atter1 1uch a1 identifying; 3'acing; e.a'uating; and
de.e'o3ing indi.idua'1 at *or) and $aintaining effecti.e $u'ti'atera' co$$unication
1y1te$1. /u$an re1ource1 a'ong *ith financia' and $ateria' re1ource1 contri,ute to
3roduction of good1 and 1er.ice1 in an organi&ation.. In 1hort /R0 $ay ,e defined a1 the
art of 3rocuring; de.e'o3ing and $aintaining co$3etent *or)force to achie.e the goa'1 of
an organi&ation in an effecti.e and efficient $anner.
Cli"tDs)
()i''ed; e83erienced; high4:ua'ity 3rofe11iona'1 are a'*ay1 at a 3re$iu$ and the
co$3etition to ac:uire 1uch indi.idua'1 *i'' a'*ay1 ,e fierce; e13ecia''y in the1e ,oo$ing
ti$e1. At Pragathi; *e ,e'ie.e that ,y fo1tering a 3o1iti.e; 3rofe11iona' and attracti.e
cu'ture; *e are a,'e to attract the1e candidate1 on ,eha'f of our c'ient1.
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Re'ation1hi31 are at the core of our ,u1ine11. +o 1ucce11fu''y $atch candidate1 to c'ient1;
*e ,e'ie.e *e ha.e to 'oo) at $ore than a re1u$e.
Be 3refer for our con1u'tant1 to $eet *ith c'ient1 at their office1. +hi1 a''o*1 u1 to gain
an in1ight into a c'ientN1 *or)ing cu'ture; a1 *e'' a1 ta)ing a detai'ed ,rief a,out their
co$3any and the 3o1ition they *i1h to fi''.
%ur candidate1 are our 3roduct and *e *ant our 3roduct to ,e the ,e1t. Be attract
3ro13ecti.e a33'icant1 through ad.erti1ing; and inten1i.e 1earching and 1e'ection through
-o, 3orta'1; and our in4hou1e data,a1e1; and *i'' in.ite on'y tho1e *e -udge to ,e of
1uita,'e :ua'ity to interact *ith one of our con1u'tant1 for 3ri.ate inter.ie*1. At thi1
3oint; our con1u'tant1 *i'' add a co$3rehen1i.e re3ort to the candidateN1 a33'ication.
Be u1e 1e'f de.e'o3ed enter3ri1e recruit$ent 1oft*are; ena,'ing u1 to conduct a
co$3rehen1i.e 1earch of our candidate data,a1e for the criteria 13ecified ,y our c'ient1.
Be a'1o ha.e the 'ate1t 1)i''1 te1ting 1oft*are to .a'idate the candidateN1 3roficiency and
e83erience on a'' the $a-or 1oft*are techno'ogie1. Be can a11i1t in $anageria' a3titude
and 31ycho$etric te1t1 too.
%n'y candidate1 *ho co$3'ete our rigorou1 1e'ection 3roce11 *i'' ,e entered into our
record1 and con1idered for a 13ecific ro'e or other a33ro3riate a33oint$ent1. Be donNt
add e.eryone *e $eet to our ,oo)1.
6or additiona' infor$ation; 3rior to inter.ie*1; c'ient1 are 3ro.ided *ith our con1u'tantN1
initia' inter.ie* re3ort1. Inter.ie*1 u1ua''y ta)e 3'ace at the c'ientN1 office1; ,ut if
re:uired; *e are ha33y for our c'ient1 to $a)e u1e of our office1.
A,out /R +ea$<
Be'' +rained (taff of 6our Profe11iona'1; and ! of Bu1ine11 unit /R Profe11iona'; and
another +*o for +raining and /R o3eration1.
/R +ea$<
P#( a'1o had on A8ce''ent /R and De.e'o3$ent tea$ of 50O $an 3o*er (trength acro11
the *or'd.
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Salem
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Orga"i?ati" C.art ( Tec."ical Team
Trai"i"g i" PCS )
+raining i1 the $o1t i$3ortant acti.ity and 3'ay1 an i$3ortant ro'e in the
de.e'o3$ent of hu$an re1ource1. +o 3ut the right $an at the right ta1) *ith the
trained 3er1onne' ha1 no* ,eco$e e11entia' in today>1 G'o,a'i&ed 0ar)et. No
organi&ation ha1 a choice on *hether or not to de.e'o3 e$3'oyee1. +herefore
training ha1 no*aday1 ,eco$e an i$3ortant and re:uired factor for $aintaining
and i$3ro.ing inter3er1ona' and inter grou3 co''a,oration. %ur a33roach to
training $u1t ,e to increa1e 3roducti.ity and 3rofita,i'ity and 1econd'y to
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/R
Intigrated 9#
=a.a +ea$ Dot net +ea$ +e1ting +ea$ +(R Grou3
Ad$in De3t 6inance
@P4 %3eration1
0ar)eting
PERIYAR UNIVERSITY
Salem
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initiate 3er1ona' gro*th and de.e'o3$ent.
Regi1tered #or3orate office
Pragat.i C"sulta"c/ Ser&ices<
P""1;11t f'oor; 8th #ro11
Aa.a'aha''i A8tn; BDA Hayout
Girinagar
Banga'ore 4 520085.
INDIA
Per(rma"ce ( PCS i" last E /ears)
('.No Particu'ar1 !005 4 02 !002 4 0
1 #u1to$er1 !2.5 'a)h1 "5.44 'a)h1
! Re.enue De$and !5 crore1 40 crore1
" Re.enue #o''ection 15 crore1 18 crore1
8 + 5 D Ho11e1 !8J !".88J
7 A8terna' +raining1 15J 1!.5J
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Researc. $ -et.#lg/
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+he +raining 3rogra$$e 3'ay1 an i$3ortant ro'e in increa1ing the )no*'edge and 1)i'' of
an e$3'oyee for doing a 3articu'ar -o,. +raining i1 a 1hort ter$ educationa' 3roce11 and
uti'i&ing a 1y1te$atic and organi&ed 3rocedure ,y *hich e$3'oyee1 'earn technica'
)no*'edge and 1)i''1 for a definite 3ur3o1e and then re*ard the e$3'oyee1 ,a1ed on the
3erfor$ance through 3erfor$ance a33rai1a' 1y1te$ after the training 3rogra$$e are
conducted. +herefore the 1tudy i1 co$3'ete'y ,a1ed on the training and de.e'o3$ent
3rogra$$e1 conducted in P#( .
O*+ecti&es ( t.e stu#/
? +o ana'y&e the training $ethod1 fo''o*ed in P#( it1 $erit1 3itfa''1.
? +o 3ut for*ard 1ugge1tion1 and reco$$endation1 in the +raining $ethod1
fo''o*ed in the organi&ation.
? +o ana'y1e *hether the training ha1 reached the e$3'oyee1.
+he 3ur3o1e of the 1tudy i1 to under1tand the training and de.e'o3$ent
3rogra$$e fo''o*ed in P#(. +he $ethodo'ogy e.o'.e1 fro$ the o,-ecti.e1
of the 3ro-ect and in.o'.e1 co''ecting 3ri$ary and 1econdary data.
Researc. %esig"
+he re1earch de1ign ado3ted i1 de1cri3ti.e re1earch de1ign. It in.o'.e1 fact4finding;
In:uirie1 of different )ind1 etc. +he re1earcher ha1 a *ide .ariety of $ethod1 to con1ider;
either 1ing'y or in co$,ination. +hey can ,e grou3ed a1
1. Pri$ary 1ource of data
!. (econdary 1ource of data
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Salem
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6or thi1 di11ertation the data *a1 co''ected fro$ ,oth the 1ource1.
Primar/ #ata 2 Data i1 $ade a.ai'a,'e through inter.ie* and :ue1tionnaire1.
A33oint$ent1 *ere *ith 1cienti1t1 and inter.ie*1 *ere conducted. 9ue1tionnaire1 *ere
3re3ared for trainer1 and trainee1 to )no* the $ethod1 ado3ted ,y the organi&ation.
Sec"#ar/ #ata 2 Data *ere co''ected fro$ docu$ent1; record1; =ourna'1; Internet; te8t
,oo)1 and co$3any 3a1t record1 etc.
Sam'li"g u"it>Target gru'
+he re13ondent1 *ere Hine$en; A11i1tant A8ecuti.e1 C=unior A8ecuti.e1; (enior
A11i1tant1 CA11i1tant etc.
Sam'le si?e
A1 the na$e indicate1; 1a$3'e 1i&e refer1 to the nu$,er of re13ondent1 or the 1i&e of the
1a$3'e; *hich i1 to ,e 1ur.eyed. /ere the 1a$3'e 1i&e ta)en for the 1tudy *a1 40.
Sam'li"g 'rce#ure
It refer1 to the definite 3'an ado3ted ,y the re1earch for o,taining the data fro$ the
re13ondent1I the techni:ue ado3ted here i1 to gather data fro$ 1a$3'ing unit;
:ue1tionnaire $ethod and inter.ie*.
Statistical tls use#
+he .ariou1 1tati1tica' too'1 for the ana'y1i1 and inter3retation of data are 1i$3'e
3ercentage $ethod and Pie chart1.
Percentage *a1 ca'cu'ated for each factor a1 3er the ,e'o* 1ho*n for$u'a
Nu$,er of re13ondent1 in fa.our of Q 100
Percentage R 4444444444444444444444444444444444444444444444444444444444
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+ota' nu$,er of re13ondent1
FOR-ULATION OF ,YPOT,ESIS
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+he hy3othe1i1 ha1 ,een to ana'y&e the effecti.ene11 of training 3rogra$$e conducted in
the co$3any i.e. it ana'y&e1 the effecti.e training $ethod1 and techni:ue1 ado3ted to
achie.e the organi&ationa' goa'1.
Tls use# (r testi"g ( ./'t.esis
A /y3othe1i1 i1 the tentati.e e83'anatation for 1o$ething. It fre:uent'y atte$3t1 to
an1*er the :ue1tion1 D/o*E and DBhyE at one 'e.e'; hy3othe1i1 1i$3'y 1ugge1t1 ho*
3articu'ar .aria,'e i1 re'ated.
At a $ore theoretica' 'e.e' hy3othe1i1 $ay offer a rea1on for the *ay that 3articu'ar
.aria,'e *a1 1e'ected genera''y 13ea)ing; it i1 a 'ogica''y organi&ed 1et of 3ro3o1ition
*hich 1er.e1 to define the e.ent1 de1cri,e the re'ation1hi31 a$ong the1e e.ent1 and
e83'ain1 the occurrence of the1e e.ent1.
By hy3othe1i1 *e $ean a 1tate$ent hy3othe1i1 te1ting dea'1 *ith a 3rocedure; *hich
a13ect1 or re-ect1 the hy3othe1i1.
+he t*o hy3othe1i1 are <
NULL ,YPOT,ESIS
It 1tate1 there i1 no 1ignificance difference ,et*een the 1a$3'e .a'ue and 3o3u'ation
.a'ue. +hi1 $ean1 that the o,1er.e difference i1 c'ue to the rando$ f'uctuation1 /o
denote1 the nu'' hy3othe1i1.
ALTERNATIVE ,YPOT,ESIS
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In ca1e the nu'' i1 re-ected; *e 1hou'd ha.e the a'ternate hy3othe1i1 to acce3t a'ternati.e
hy3othe1i1 denoted according'y.
T/'es ( Errrs
Bhi'e te1ting hy3othe1i1; there are four 3o11i,'e co$,ination1 ,et*een the 3o3u'ation
.a'ue and 1a$3'e .a'ue. +he four co$,ination1 are<
/y3othe1i1 i1 true 5 te1t acce3t1 it.
/y3othe1i1 i1 true 5 te1t re-ect1 it. F+y3e 1 errorG
/y3othe1i1 i1 fa'1e 5 te1t acce3t1 it. F+y3e ! errorG
/y3othe1i1 i1 fa'1e 5 te1t re-ect1 it.
Le&el ( sig"i(ica"ce
It i1 nothing ,ut the 3ro,a,i'ity of re-ecting a true hy3othe1i1 and denoted ,y S.
14S gi.e1 the 'e.e' of confidence of the e83eri$ent in ta)ing the deci1ion. It i1 a'*ay1
3refera,'e to )ee3 the 'e.e' of 1ignificance at a 'o* 3ercentage. It $ean1 that *e 1hou'd
not re-ect a true hy3othe1i1. T re3re1ent1 the ri1) of acce3ting a fa'1e hy3othe1i1 14T i1
ca''ed the 3o*er of the te1t.
Acce'ta"ce regi"
+hi1 re3re1ent1 the region *ith in *hich the ca'cu'ated of the 1tati1tic1 $u1t 'ie to acce3t
the nu'' hy3othe1i1. If ca'cu'ated .a'ue 'ie1 in thi1 region then the nu'' hy3othe1i1 *i'' ,e
re-ected.
,/'t.esis testi"g 'rce#ure )
1. (et u3 a nu'' hy3othe1i1 denoted ,y /o thi1 $ean1 there i1 no 1ignificant difference
,et*een 1a$3'e .a'ue and 3o3u'ation .a'ue. In ca1e if /o i1 re-ected *e $u1t ha.e an
a'ternati.e hy3othe1i1.
!. (e'ect the 'e.e' of 1ignificance.
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Salem
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". (e'ect an a33ro3riate di1tri,ution for the te1t; *hich i1 )no*n a1 te1t hy3othe1i1 the
di1tri,ution genera''y u1ed are nor$a' di1tri,ution 1tudent1 Mt> di1tri,ution; 6i1her M6>
di1tri,ution or chi41:uare U di1tri,ution.
4. #a'cu'ate the nece11ary .a'ue1 fro$ the gi.en data for the te1t.
5. 0a)e conc'u1ion fro$ te1ting. If ca'cu'ated .a'ue i1 'e11 than the ta,u'ated .a'ue;
e'1e /a i1 acce3ted and /o i1 re-ected.
Test ( ,/'t.esis
Bhether the training and de.e'o3$ent acti.itie1 ha1 reached the e$3'oyee1 or not .
Affort1 are $ade in the 1tudy for 3ro.ing the fo''o*ing hy3othe1i1.
I"(rmati")
(a$3'e 1i&e < 40
Nu$,er of re13ondent1 for DVA(E < "8
Nu$,er of re13ondent1 for DN%E < !
Assum'ti"s)
+he te1t i1 at 5J 'e.e' of 1ignificance.
It i1 a11u$ed that out of tota' 3o3u'ation 5J of the re13ondent1 *i'' re13ond negati.e'y.
(uch a te1t for attri,ute1 are one tai'ed on the ,a1i1 of the a,o.e a11u$3tion1
Nu'' hy3othe1i1 R /o R +raining and de.e'o3$ent acti.itie1 ha1 not reached the
e$3'oyee1 effecti.e'y.
A'ternati.e hy3othe1i1 R /a R +raining and de.e'o3$ent acti.itie1 ha1 reached the
e$3'oyee1 effecti.e'y.

+e1t 1tati1tic Wca' R X34PX
Y P9Z n
*hen n R 1a$3'e 1i&e
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3 R Po3u'ation 3ro3ortion
P R 1a$3'e 3ro3ortion
9 R (ignificance

Gi.en<
3 R "8C40 R 0.7!
P R 75J R 0.75
9 R 14P R 140.75 R 0.05
n R 40
+herfore;
Wca' R X34PX
YP9Cn
R Y0.75[0.05C40
R 0.0"
Wca' R X0.7!40.75X
0.0"
Wta, R 1.72
C"clusi"
Wca' \ Wta,
+herefore ; *e can infer that training and de.e'o3$ent acti.itie1 ha1 reached the
e$3'oyee1 effecti.e'y.
Limitati"s ( t.e stu#/
1. +he ti$e duration *a1 .ery 1hort; to co$3'ete the 1tudy in the 1ti3u'ated ti$e.
!. +he 1tudy i1 3ure'y confined to P#( and ,a1ed on the fact1 and data 3ro.ided ,y the
co$3any.
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Salem
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". Due to ti$e and financia' con1traint1 it *a1 3o11i,'e to inter.ie* 40 re13ondent1
though *e 1e'ected 20 re13ondent1. /o*e.er; ade:uate re3re1entation *a1 gi.en for a''
categorie1 of e$3'oyee1 and officer1.
TRAININ1 IS REFUIRE% TO AC,IEVE T,E FOLLO9IN1)
? Gro*th; A83an1ion and 0oderni&ation
? +o increa1e 3roducti.ity and 3rofita,i'ity; reduce co1t and fina''y enhance 1)i''
and )no*'edge of the e$3'oyee.
? +o 3re.ent o,1o'e1cence.
? +o he'3 in de.e'o3ing a 3ro,'e$ 1o'.ing attitude.
? +o gi.e 3eo3'e a*arene11 of ru'e1 and 3rocedure1.
? +o $a)e 3eo3'e $ore co$3etent .
? +o $a)e 3er1onne' ,eco$e co$$itted to their -o, re1u'ting in 3ro acti.ene11.
? +o $a)e 3eo3'e tru1t each other $ore.
0EY ASPECTS OF ,R% TRAININ1 IN PCS)
• Hearning and De.e'o3$ent
• Header1hi3; 0anage$ent +raining
• (etting training and 'earning at the right 'e.e'
• +raining Need1 Ana'y1i1 F+NAG
• +rain the +rainer
Trai"i"g categries )
+raining i1 ,eing i$3arted to the fo''o*ing categorie1 of e$3'oyee1 regu'ar'y.
• Attender1C%ffice Boy1
• Dri.er1CBatch$en1
• %.er1eer1C$eter reader1
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R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
• (oft*are AngineerC(r.(oft*are Angineer.
• =r. AngineerC C (r.AngineerC+echnica' Architect.
• A11t1.0gr C (r. 0anager
• A'' *o$en e$3'oyee1.
• A@PC@P
Trai"i"g -et.#s a#'te# i" PCS)
Classrm lectures)
Arranging c'a11roo$ 'ecture to the 3artici3ant1 *hich do not in.o'.e $uch 3artici3ation
e8ce3t 1o$e :ue1tion1 fro$ 3artici3ant1. +hi1 i1 1uita,'e for 'arge audience.
Tal
Incor3orate1 .ariety of techni:ue1; a''o*1 3artici3ation and di1cu11ion fro$ trainee1.
(uita,'e for grou31 of not $ore than !0. Hac) of 3artici3ation $ay reduce it to a 'ecture.
%iscussi")
]no*'edge; idea1 and o3inion1 on a 1u,-ect e8changed free'y. (uita,'e *here
infor$ation a $atter of o3inion. /e'31 change attitude1 and 3ro.ide feed,ac) to
the in1tructor on a33'ication. (o$e trainee1 $ay ,eco$e entrenched a,out there
,eha.iour rather than change it.
Rle8'la/)
+rainee1 a1)ed to enact ro'e they *ou'd ,e ca''ed u3on to 3'ay in the -o,. (uita,'e for
1u,-ect1 *here near4to4'ife 3ractice1 in the training 1ituation i1 he'3fu'. @ery u1efu' in
,ui'ding confidence to hand'e rea' 3ro,'e$.
Case stu#/)
A hi1tory of 1o$e e.ent or 1et of circu$1tance1 *ith the re'e.ant detai'1 e8a$ined ,y the
trainee1. It 3ro.ide1 o33ortunitie1 for e8change of idea1 and con1ideration of 3o11i,'e
1o'ution1.
E5ercise)
________________________________________________________________________
Page 42 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
+rainee1 a1)ed to underta)e a 3articu'ar ta1) 'eading to a re:uired re1u't fo''o*ing the
'aid do*n 1te31. 0ay ,e u1ed to di1co.er trainee>1 e8i1ting )no*'edge. #an ,e 3o1ted to
indi.idua'1 or to the grou31. (uita,'e for 1ituation1 *here the trainee1 need to 3ractice.
Be.a&iural a"# attitu#i"al trai"i"g 8 0e/ (actrs
• (tre11 $anage$ent
• /ea'th 5 eating the right food
• Attitude 5 $oti.ation
• +ea$ *or)
• Ro'e 3'ay
• Header1hi3 and deci1ion $a)ing.
• Affect1 of ,ad ha,it1.
• Attitude and 0oti.ation
• #o$$unication 1)i''1
• Header1hi3 training
• Deci1ion $a)ing and $u'ti ta1)ing
• Pre1entation 1)i''1
• #o$$unication ()i''1
• 0an 0anage$ent 1)i''1.
Tec."ical Trai"i"g )
• Anergy Audit; A+ 5 # Ho11e1
• A( 5 D #ode and A'ectrification of Hayout1
• Bor)1 unit and 6ie'd *or)1; Pre.enti.e 0aintenance
• (afety De.ice1 and Pro3er u1age at *or)ing 3'ace1.
• Rura' 0anage$ent (y1te$
• 6ire fighting training for the cadre of 'ine$en.
=* trai"i"g 2 0e/ (actrs )
• #o$3any account1
________________________________________________________________________
Page 4 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
• IA A#+ L !00" and AR# 6i'ing
• Budget and Budgetary contro'
• Re.enue
• Refor$1
• 0eter 5 0eter +e1ting
• (afety a13ect1 and 3rocedure1
• A( 5 D #ode
• RH0(; Di1tri,ution 'o11e1; Anergy audit; 6ie'd *or)1
A''re"tice Trai"i"g 2 0e/ (actrs )
• +he /RD +raining centre ha.e a'1o 3ro.iding training to the a33rentice a1 3er the
3o'icy of Go.ern$ent of ]arnata)a 1ince 11t %cto,er !005 and ha.e trained 5
no1. of a33rentice1.
• A,out !00 no1. of Graduate1 and Di3'o$a ho'der1 ha.e ,een a''otted under
a33rentice act ,y G%I Regiona' centre; #hennai ha.e ,een de3uted to .ariou1
#irc'e1; Di.i1ion1 and (u,di.i1ion1.
Trai"i"g t t.er utilit/)
+he /RD +raining centre ha.e a'1o 3ro.ided training to !20 no1. of PBD Angineer1 a1
3er the re:ue1t of Pu,'ic Bor) De3art$ent of ]arnata)a.
Trai"i"g sessi"s
+raining 1e11ion1 are ,eing continuou1'y he'd at the hrd centre right fro$
ti$e to ti$e.
/RD training co$$ence1 at 7."0 a$ e.eryday and end1 at 2.00 3$.
Ba1ic ai$ of the /RD centre i1 to $a)e the e$3'oyee1 $ore effecti.e in
their day to day *or)1.
Trai"i"g sc.e#ules)
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Page 48 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
+raining i1 conducted in different ,atche1 <
• A11t1C=R.A11t1C0eter Reader1CDaftaryC%.er1eer1< +ota' " day1
• =o, +raining < ! day1 FInterna' +rainer1G
• Attitude and Beha.ioura' +raining < 1 day FA8terna' +rainer1G
• Hine$an #adre L
FiG Attitudina' and Beha.ioura' +raining < ! day1 FA8terna' +rainer1G
FiiG =o, +raining < 1 day FInterna' +rainer1G
• Attender1 and Dri.er1 L
FiG +he +raining i1 on'y for one day de.oted to Attitudina' and Beha.ioura'
a13ect1.
FiiG A 13ecia' one day *or)1ho3 *a1 conducted for a'' *o$en e$3'oyee1
in ,atche1; on 1tre11 $anage$ent; ari1ing out of dua' re13on1i,i'itie1.
Pr'se# trai"i"g sc.e#ules )
• A1 e8i1ting^" day1< a1 3ro3o1ed^5 day1
• ! day1 Beha.ioura' training i1 3ro3o1ed for a'' cadre1 e8c'uding 'ine$en.
• 6or 'ine$en cadre; " day ,eha.iora' training i1 3ro3o1ed.
• %ne day fie'd training i1 a'1o 3ro3o1ed for a'' the ,atche1.
• +he ti$ing1 for the training 1e11ion1 7."0 a.$. to 4.00 3.$.
F+he 3artici3ant1 are finding it difficu't to concentrate after the 'unch hourG
• Brain 1tor$ing 1e11ion1 3ro3o1ed on the 'a1t ha'fLday.
Sec"# '.ase ( ,R% Trai"i"g
1. +he fir1t 3ha1e of /RD training i1 co$3'eted for a'' e$3'oyee1 of P#(.
!. +he 1econd 3ha1e training i1 no* co$$enced.
". 0C(.A83ert 1o'ution1 i1 conducting training for the e$3'oyee1 in #hitradurga &one.
4. 0C(.(hine i1 conducting training for the e$3'oyee1 in ]o'ar circ'e.
________________________________________________________________________
Page 47 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
Trai"i"g "ee#s ( t.e /ear EGGH8GI
Accu"ts )
? 6inancia' accounting 3ac)age1 4 account1 re'ated $atter1 *ith the 3ro3er
accounting 3ac)age1 and 3ro3er uti'i&ation of the1e 3ac)age1.
? #a1h $anage$ent 1y1te$1 different co''ection agencie1 and $echani1$1 and
accounting thereof.
? (u,4di.i1iona' re.enue accountingL'ate1t a$end$ent1 to the A(5D #ode and
.ariou1 act1.
? #o1ting conce3t
? (y1te$ Auditing.
? A1ta,'i1h$ent $atter1 .
? @ariou1 ta8e1 and dutie1 and a'' re'ated $atter1.
? 0eter reading; 0RI do*n'oading ; reading of 0+ re3ort1; Bac),i''ing.
? 0ateria' Audit.
Fee#*ac;
6eed,ac) for$1 are ,eing gi.en to a'' the trainee1 on the 'a1t day of training.
• +he Attitudina' and Beha.ioura' 3rogra$$e i1 the high'ight of the " day1 training
4 to increa1e the duration for a further 3eriod of " day1.
• 0C(. Pari$a'a #on1u'tant1 L the facu'ty conducting the Attitudina' and
Beha.ioura' 3rogra$$e1 regu'ar'y for the 'ine$en cadre 4 .ery *e'' 3re3ared and
their in.o'.e$ent i1 tota'.
• (B%+ ana'y1i1 4 $oti.ation to *or) on 1trength1 and *ea)ne11e1 to ,eco$e
,etter hu$an ,eing1.
________________________________________________________________________
Page 50 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
• (o$e of the 3artici3ant1 had tear1 in their eye1 at the end of the 1e11ion and
re:ue1ted for $ore 1uch 1e11ion1.
%ATA ANAYLSIS
________________________________________________________________________
Page 51 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
In the 1tudy a1 1aid o.er'y 40 re13ondent1 *ere inter.ie*ed and ana'y1i1 *ere dra*n on
the ,a1i1 of their o3inion1.
+ABHA 1< A0PH%VAA( IN+ARA(+ IN +VPA %6 +RAINING
PAR+I#UHAR( N%. %6 RA(P%NDAN+( PAR#AN+AGA
%N +/A =%B "4 85J
%66 +/A =%B 2 15J
+%+AH 40 100J
________________________________________________________________________
Page 5! of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
85%
15%
ON THE
JOB
OFF THE
JOB
6ro$ the +a,'e1 and gra3h; it re.ea'1 that 85J of e$3'oyee1 are intere1ted in on4the4-o,
and on'y 15J of the e$3'oyee1 are intere1ted in off4the4-o,.
+ABHA !< 0A+/%D( %6 +RAINING AD%P+AD IN +/A %RGANI(A+I%N
PAR+I#UHAR(
N%. %6
RA(P%NDAN+( PAR#AN+AGA
RA6RA(/AR 4 10J
(AN(I+I@I+V 1 !.5J
#%N@ARGAN+ 4 10J
HA+A(+ +A#/N%H%GV 8 !0J
#AP !" 5.5J
+%+AH 40 100J
________________________________________________________________________
Page 5" of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
+he a,o.e 1tated training are the $ain training 3rogra$$e1 conducted in the
organi&ation; fro$ the a,o.e +a,'e! and gra3h 5J of the e$3'oyee1 ha.e attended #AP
i.e. continuou1 education 3ro3gra$$e; !0J of the$ ha.e attended 'ate1t techno'ogy;
10J for ,oth con.ergent and refre1her training and Refre1her training and on'y !.5J
ha.e attended (en1iti.ity training.
+ABHA "< %PININ%N %6 A0PH%VAA( IN #%N+AQ+ +% +RAINING
PR%GRA00A
PAR+I#UHAR( N%. %6 RA(P%NDAN+( PAR#AN+AGA
IN+RAPAR(%NAH 1 5J
IN+ARPAR(%NAH 1! "0J
+A#/NI#AH !2 25J
+%+AH 40 100J
________________________________________________________________________
Page 54 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
30%
65%
5%
INTRAPERSONAL
INTERPERSONAL
TECHNICAL
6ro$ the a,o.e +a,'e" and gra3h; it i1 high'ighted that 25J of the e$3'oyee1 o3ine
training i1 he'3fu' for their technica' acti.itie1; "0J of the e$3'oyee1 o3ine training i1
he'3fu' for inter3er1ona' acti.itie1 and on'y !.5J 1aid training i1 he'3fu' for intra3er1ona'
acti.itie1.
/ence; the organi&ation 1hou'd a'1o gi.e 3riority for conducting training 3rogra$$e1
*hich can enhance the intra3er1ona' acti.itie1.
+ABHA 4< (A+I(6A#+I%N %6 AN@IR%N0AN+ DURING +/A +RAINING PARI%D
PAR+I#UHAR(
N%. %6
RA(P%NDAN+( PAR#AN+AGA
VA( "8 75J
N% 1! 5J
+%+AH 40 100J
________________________________________________________________________
Page 55 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
95%
5%
YES
NO
6ro$ the a,o.e +a,'e4 and gra3h; it can ,e .ie*ed that 75J of the e$3'oyee1 are
co$forta,'e during the training 3rogra$$e; and on'y 5J are not co$forta,'e during the
training 3eriod.
+hu1 $o1t of the e$3'oyee1 are co$forta,'e during the training 3rogra$$e.
+ABHA 5< (A+I(6A#+I%N AB%U+ V/A +RAINING PR%GRA00A
PAR+I#UHAR( N%. %6 RA(P%NDAN+( PAR#AN+AGA
________________________________________________________________________
Page 52 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
VA( "2 70J
N% 4 10J
+%+AH 40 100J
6ro$ the a,o.e +a,'e5 and gra3h; it i1 ana'y1ed that 70J of the e$3'oyee1 are 1ati1fied
*ith the training 3rogra$$e they had and on'y 10J are not 1ati1fied *ith the training
3rogra$$e.
+hu1 it can ,e conc'uded that $o1t of the e$3'oyee1 are fu''y 1ati1fied *ith the training
3rogra$$e conducted ,y the organi&ation.
+ABHA 2< PHA#A %6 +/A A0PH%VAA( GA++ING +RAINAD
PAR+I#UHAR(
N%. %6
RA(P%NDAN+( PAR#AN+AGA
________________________________________________________________________
Page 5 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
B%R] (/%P ! 5J
#HA(( R%%0( 12 "7J
#%N6ARAN#A /AHH 7 !"J
%U+(IDA +/A
A(+ABHI(/0AN+ 1" ""J
+%+AH 40 100J
5%
23%
33%
39%
WORK SHOP
CLASS ROOMS
CONFERENCE
HALL
OUTSIDE THE
ESTABLISHMENT
+he a,o.e are the 3'ace1 *ere the training are he'd; fro$ the gra3h it i1 .ie*ed that 5J
of the$ *ere trained in *or) 1ho31; "7J in c'a11 roo$1; !"J in conference ha''; ""J of
the$ out1ide the e1ta,'i1h$ent.
________________________________________________________________________
Page 58 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
+ABHA < %PININ%N %6 A0PH%VAA( AB%U+ +RAINAR(
PAR+I#UHAR(
N%. %6
RA(P%NDAN+( PAR#AN+AGA
1. 9UAHI6IAD 5
AQPARIAN#AD !0 50J
!. (]IHH6UH 5
]N%BHADGAABHA 5 11J
". AN#%URAGAD
#HA(( PAR+I#IPA+I%N 1 "J
AHHF1O!O"G 14 "2J
+%+AH 40 100J
50%
11%
3%
36%
UALIFIED !
E"PERIENCED
SKILLFUL !
KNOWLED#EABLE
ENCOURA#ED
CLASS
PARTICIPATION
ALL
6ro$ the +a,'e; it i1 ana'y1ed that 50J of the e$3'oyee1 .ie* their trainer1 a1 :ua'ified
and e83erienced; 1!.5J of the$ are 1)i''fu' and )no*'edgea,'e; "J of the$ encourage
c'a11 3artici3ation and other "2J 1aid trainer1 are :ua'ified 5 e83erienced; 1)i''fu' 5
)no*'edgea,'e; and a'1o encouraged c'a11 3artici3ation.
________________________________________________________________________
Page 57 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
+ABHA 8< BA/A@I%URAH A(PA#+( %6 +/A +RAINAR(
PAR+I#UHAR( N%. %6 RA(P%NDAN+( PAR#AN+AGA
I0PAR+IAH 4 10J
RUDA 0 0J
6RIANDHV !8 !8J
AA(V G%ING 8 !0J
+%+AH 40 100J
0%
1$%
%9%
3%%
IMPARTIAL
RUDE
FRIENDLY
EASY
#OIN#
________________________________________________________________________
Page 20 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
6ro$ the a,o.e gra3h and +a,'e8 it re.ea'1 that 10J of the e$3'oyee1 fee' that trainer1
*ere i$3artia'; 0J fee' that trainer1 *ere friend'y; !0J fee' they *ere ea1y going and
fina''y e$3'oyee1 fee' none of the trainer1 *ere rude that i1 0J.
+ABHA 7< +RAINING #%NDU#+AD IN P#(
PAR+I#UHAR( N%. %6 RA(P%NDAN+( PAR#AN+AGA
6%R+NIG/+HV 0 0J
0%N+/HV 12 40J
9UAR+ARHV 4 10J
/AH6 VAARHV 1 "J
ANNUAHHV 17 4J
+%+AH 40 100J
________________________________________________________________________
Page 21 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
3% 10%
%0%
%$%
MONTHLY
UARTERLY
HALF
YEARLY
ANNUALLY
6ro$ the a,o.e +a,'e7 it re.ea'1 that; *hen a'' training cour1e1 are he'd; 40J of the$
1aid the fact that cour1e1 are conducted $onth'y; !.5J for ha'f year'y; 10J for :uarter'y;
4.5J for annua''y.
+he ta,'e c'ear'y indicate1 that $o1t of the training 3rogra$$e *ere conducted
$onth'yF40JG 1o$e of the training 3rogra$1 are conducted e.en once in a yearF4.5G.
+he ta,'e further re.ea'1 that no training 3rogra$$1 i1 ,een conducted *ith a 3eriod
duration of a fortnight.
+ABHA 10< DURA+I%N %6 +/A +RAINING PR%GRA00A
PAR+I#UHAR(
N%. %6
RA(P%NDAN+( PAR#AN+AGA
________________________________________________________________________
Page 2! of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
%NA DAV 1 "J
!4" DAV( 4 10J
%NA BAA] !! 55J
6%R+NIG/+ 1" ""J
+%+AH 40 100J
3%
10%
5%%
33%
ONE DAY
2&3 DAYS
ONE WEEK
FORTNI#HT
A1 regard1 the duration of the training 3rogra$$e; !.5J of the e$3'oyee1 1aid it *a1
he'd for one day; 10J 1aid for !4" day1; 55J 1aid training ta)e1 3'ace for a *ee);
+ABHA 11< A0PH%VAA %PINI%N AB%U+ +/A +VPA %6 +RAINING

PAR+I#UHAR(
N%. %6
RA(P%NDAN+( PAR#AN+AGA
________________________________________________________________________
Page 2" of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
B%R] (#/ADUHA 2 15J
PAR6%R0AN#A
APPRAI(AH ! 5J
#%N+IN%U( HAARNING 18 45J
AHH 14 "5J
+%+AH 40 100J

15%
5%
%5%
35%
WORK
SCHEDULE
PERFORMANCE
APPRAISAL
CONTINOUS
LEARNIN#
ALL
6ro$ the +a,'e11; it i1 high'ighted; 15J of the e$3'oyee1 1aid training a1 a 3art of their
*or) 1chedu'e; 5J of the$ for 3erfor$ance a33rai1a'; 45J of the$ for continuou1
'earning and "5J of the$ .ote for a''.
+ABHA 1!< I( %RGANIWA+I%N #%NDU#+ING PRA4+A(+ 5 P%(+4+A(+
PAR+I#UHAR( N%. %6 RA(P%NDAN+( PAR#AN+AGA
VA( 4 10J
N% "2 70J
________________________________________________________________________
Page 24 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
+%+AH 40 100J
10%
90%
YES
NO
6ro$ the +a,'e1!; it i1 ana'y1ed that the organi&ation i1 not conducting regu'ar'y the 3re4
te1t and the 3o1t4te1t.
It i1 $o1t 1ur3ri1ing fact in13ite of it1 e8i1tence in the fie'd for $ore than "44 decade1 it i1
not ta)ing intere1t in the 3re4te1t and 3ro4te1t ,ecau1e out of 40 re13ondent1 "2
re13ondent1 i.e. 70J of re13ondent1 o3ine that the 3re and 3ro4te1t are not conducted.
+ABHA 1"< 6AADBA#] %6 +/A +RAINING
PAR+I#UHAR(
N%. %6
RA(P%NDAN+( PAR#AN+AGA
VA( "8 7!J
________________________________________________________________________
Page 25 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
N% ! 8J
+%+AH 40 100J

8%
92%
YES
NO
6ro$ the a,o.e +a,'e1" it i1 ana'y1ed that 7!J of the e$3'oyee1 e83re11ed that their
3erfor$ance are e.a'uated and the feed ,ac) i1 gi.en; the re$aining 8J e83re11ed a
negati.e an1*er. It i1 one of the i$3ortant a13ect1 of /RD i1 that identification of the
ty3e of the training re:uire$ent1 of the e$3'oyee1 and a'1o to e.a'uate their 3erfor$ance
of the trained *or)er1 during their 3o1t 3eriod .
It can ,e e$3ha1i&ed that the training co$3onent of the organi&ation gi.e1 i$3ortance for
getting the feed,ac) a,out the i$3act of the training 3rogra$$e on the e$3'oyee1.
+ABHA 14< (AH6 A66I#A#V IN#RAA(AD BV +/A +RAINING PR%GRA00A
PAR+I#UHAR(
N%. %6
RA(P%NDAN+( PAR#AN+AGA
VA( "5 8J
________________________________________________________________________
Page 22 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
N% 5 1"J
+%+AH 40 100

13%
8$%
YES
NO
6ro$ the a,o.e ta,'e 8J of the e$3'oyee1 o3ine i1 that there i1 an increa1e in their 1e'f
i$3ro.e$ent and the re$aining 1"J ha.e not noticed any i$3ro.e$ent.
+ABHA 15< A0PH%VAA( #%N#ARN +%BARD( +RAINING AN#/AN#0AN+ IN
+/A 6%HH%BING ARAA
PAR+I#UHAR( N%. %6 RA(P%NDAN+( PAR#AN+AGA
1. %PARA+I%NAH
(]IHH( 5 1"J
!. A66I#IAN#V 10 !5J
________________________________________________________________________
Page 2 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
". BA/A@I%UR ! 5J
4. #%00UNI#A+I%N
(]IHH( ! 5J
5. +AA0 BUIHDING 4 10J
AHHF1O!O"O4O5G 1 4!J
+%+AH 40 100J
13%
25%
5%
5%
10%
%2%
OPERATIONAL
SKILLS
EFFICIENCY
BEHA'IOUR
COMMUNICATI
ON SKILLS
TEAM BUILDIN#
ALL
It i1 1een fro$ the gra3h that ;training ha1 enhanced in the fo''o*ing area1 'i)e 1!.5J in
o3erationa' 1)i''1 for fe* e$3'oyee1; !5J in efficiency for other1; 5J in Beha.iour for
other1; 5J in co$$unication; 10J in tea$ ,ui'ding for fe* e$3'oyee1 and other 4"J
fee' that training ha1 enhanced the$ for a'' the area1 1tated.

________________________________________________________________________
Page 28 of 80
R.No. 05DBIA104
PERIYAR UNIVERSITY
Salem
________________________________________________________________________
Fi"#i"gs (rm t.e stu#/
+he data co''ected and ana'y&ed and genera' o,1er.ation ha1 3ro.en that Pragathi
#on1u'tancy (er.ice1 FP#(G. /a1 done re$ar)a,'e -o, in it1 /u$an re1ource
de.e'o3$ent.
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T.e mai" (i"#i"gs are as (ll7s)
1. Aach and e.ery e$3'oyee i1 *e'' 3re3ared to $eet today>1 cha''enge1.
!. +he organi&ation gi.e1 encourage$ent in career 3'anning for e.ery e$3'oyee.
". +here are e$3'oyee1 in a'' e83erience 'e.e' in the organi&ation.
4. +he interna' de3art$ent of core co$3etencie1 and continuou1 3roce11
i$3ro.e$ent1 ha1 $ade P#(. %ne of the $o1t e8citing (taffing co$3anie1 to
*or) for.
5. +he $anage$ent 1ho*ing their fu'' effort1 for the gro*th of P#(.
2. +he co$3any i1 ha.ing 1)i''ed e$3'oyee1 *ho can gi.e 3ri$e 1o'ution1 to the
c'ient1 $ore effecti.e'y.
. +he $anage$ent i1 1ho*ing there indi.idua' attention to each and e.ery
e$3'oyee1 for their ,etter$ent and to groo$ there 1)i''1.

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Suggesti"s $ Recmme"#ati"s
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? Deter$ine the training need1 through -o, de1cri3tion; 3erfor$ance a33rai1a';
3otentia' a33rai1a' and di1cu11ion *ith e$3'oyee1.
? Pre3are a training ca'endar in di1cu11ion *ith the $anager1 concerned.
? Define the training o,-ecti.e1 13ecifica''y.
? Deter$ine the criteria of need for no$ination of e$3'oyee1 for training.
? (e'ect the efficient facu'ty.
? An1ure that the $anage$ent co$$it1 it1e'f to a''ocate $a-or re1ource1 and
ade:uate ti$e to training.
? An1ure that training contri,ute1 to co$3etiti.e 1trategie1 of the fir$. Different
1trategie1 need different /R 1)i''1 for i$3'e$entation. Het training he'3
e$3'oyee1 at a'' 'e.e'1 and ac:uire the needed 1)i''1.
? An1ure that a co$3rehen1i.e and 1y1te$atic a33roach too e8i1t1; training and
retraining are for a'' 'e.e'1 of e$3'oyee1.
? 0a)e 'earning one of the funda$enta' .a'ue1 of the co$3any. Het thi1 3hi'o1o3hy
3erco'ate do*n to a'' e$3'oyee1 in the organi&ation.
? An1ure that there i1 3ro3er 'in)age a$ong organi&ationa'; o3erationa' and
indi.idua' need1.
? #reate a 1y1te$ to e.a'uate the effecti.ene11 of training.
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Salem
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C"clusi"
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T.e Trai"i"g Ca" *e e((ecti&e 7it. t.e (ll7i"g< I" I"#ia " t.e =* Trai"i"g is
im'rta"t!
? Deter$ine the training need1 through -o, de1cri3tion; 3erfor$ance a33rai1a';
3otentia' a33rai1a' and di1cu11ion *ith e$3'oyee1.
? Pre3are a training ca'endar in di1cu11ion *ith the $anager1 concerned.
? Define the training o,-ecti.e1 13ecifica''y.
? Deter$ine the criteria of need for no$ination of e$3'oyee1 for training.
? (e'ect the efficient facu'ty.
? An1ure that the $anage$ent co$$it1 it1e'f to a''ocate $a-or re1ource1 and
ade:uate ti$e to training.
? An1ure that training contri,ute1 to co$3etiti.e 1trategie1 of the fir$.
? Different 1trategie1 need different /R 1)i''1 for i$3'e$entation. Het training he'3
e$3'oyee1 at a'' 'e.e'1 and ac:uire the needed 1)i''1.
? An1ure that a co$3rehen1i.e and 1y1te$atic a33roach too e8i1t1; training and
retraining are for a'' 'e.e'1 of e$3'oyee1.
? 0a)e 'earning one of the funda$enta' .a'ue1 of the co$3any. Het thi1 3hi'o1o3hy
3erco'ate do*n to a'' e$3'oyee1 in the organi&ation.
? An1ure that there i1 3ro3er 'in)age a$ong organi&ationa'; o3erationa' and
indi.idua' need1.
? #reate a 1y1te$ to e.a'uate the effecti.ene11 of training.
#hange in the -o, a11ign$ent< +raining i1 a'1o nece11ary *hen the e8i1ting e$3'oyee i1
3ro$oted to the higher 'e.e' in the organi&ation and *hen there i1 1o$e ne* -o, or
occu3ation due to tran1fer. +raining i1 a'1o nece11ary to e:ui3 e$3'oyee1 *ith ad.anced
di13'ace1; techni:ue1 or techno'ogy. +raining a'1o ,eco$e1 e11entia' *hen an
organi&ation ha1 3'an1 for $oderni&ation.
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+he need for training a'1o ari1e1 to<
• Increa1ed Producti.ity.
• I$3ro.ed :ua'ity of the 3roductC1er.ice.
• /e'3 a co$3any to fu'fi'' it1 future 3er1onne' need1.
• I$3ro.ed organi&ationa' c'i$ate.
• I$3ro.ed hea'th and 1afety.
• Pre.ent o,1o'e1cence.
• Affect 3er1ona' gro*th.
• 0ini$i&e the re1i1tance to change and
• +o act a1 $entor.
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BIBLIO1RAP,Y
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? ,U-AN RESOURCE AN% PERSONNEL -ANA1E-ENT
BY 0! AS9AT,APPA
? PERSONNEL -ANA1E-ENT AN% IN%USTRIAL RELATIONS
BY N! 1! NAIR $ LAT,A NAIR
? ,U-AN RESOURCE -ANA1E-ENT!
BY =O,AR IVANCEVIC,< TATA -c 1RA9 ,ILL< EGGJ!
? TRAININ1 AN% %EVELOP-ENTB E%ITE% BY V V RA-ANI<
ICFAI PUBLICATIONS< EGGK!
777!0ar"ata;a,R%1ru'!cm
777!,R Cmmu"it/!cm
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ANNELURES $ FUESTIONARIES
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A 3ro-ect underta)en ,y (har$i'a Par.een on the +raining 3rogra$$e1 conducted
at P#(. _P'ea1e tic) F G the a33ro3riate an1*er1`
1. Na$e Fo3tiona'G<
!. De1ignation Fo3tiona'G<
". Bhat according to you i1 +raininga
An in1tru$ent of change.
An in1tru$ent to ,ring effecti.ene11.
An in1tru$ent of ,etter 3erfor$ance in ter$1 of 3roducti.ity.
0a8i$i&e ,enefit1.
Anhancing the 1)i''1 efficiency and ,eha.ior.
Hearning organi&ation.
A'' the a,o.e.
4. /a.e you undergone any ty3e of traininga
a. Ve1 ,. No
5. Bhat )ind of training 3rogra$$e.
a. %n4the4-o, ,. %ff4the4-o,
2. /a.e you undergone any of the fo''o*ing ty3e1 of traininga
Refre1her +raining
(en1iti.ity +raining
#on.ergent +raining
Hate1t +echno'ogy
#AP
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Salem
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. Bhat *a1 the conte8t of the training 3rogra$a
a. Intra3er1ona'
,. Inter3er1ona'
c. +echnica'
8. Ba1 the en.iron$ent during training 3eriod co$forta,'ea
a. Ve1 ,. No
7. Are you 1ati1fied *ith the training you had
a. Ve1 ,. No
If No; 3'ea1e 1ugge1t ___________________________
10. Bhere *ere you traineda F@enueG
a. Bor) 1ho3
,. #'a11 roo$1
c. #onference ha''
d. %ut1ide the e1ta,'i1h$ent.
11. /o* *ere the trainer1a
a. 9ua'ified and A83erienced.
,. ()i''fu' and )no*'edgea,'e.
c. Ancouraged c'a11 3artici3ation.
d. A'' of the a,o.e.
1!. Beha.iora' 3art of the trainer1.
a. I$3artia' ,. Rude
c. 6riend'y d. Aa1y going
%ther1 3'ea1e 13ecify_______________________
1". /o* often i1 the training 3rogra$$e conducteda
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a. 6ortnight'y ,. 0onth'y
c. 9uarter'y d. ha'f year'y
e. Annua''y
14. Bhat *a1 the duration of the training 3rogra$$ea
a. %ne day ,. !4" day1
c. %ne *ee) d. fortnight
15. I1 the training 3rogra$$e 3art ofa
a. Bor) 1chedu'e. ,. Perfor$ance a33rai1a'.
c. #ontinuou1 'earning. d. A''.
12. I1 the training 3rogra$$e ha.ing Pre4te1t and Po1t4te1ta
a. Ve1 ,. No
1. I1 your 3erfor$ance e.a'uated and feed,ac) gi.en aftera
+raining.
a. Ve1 ,. No
18. /o* effecti.e'y i1 the training 3rogra$$e i$3'e$ented on4
the4-o,.
a. 9ua'ity of *or) 'ife i$3ro.ed.
,. Per1ona'ity de.e'o3$ent.
c. Increa1e in *or) en.iron$ent.
d. Grou3 1ynergy.
17. I1 your 1e'f4efficacy increa1ed ,y the training 3rogra$$ea
a. Ve1 ,. No
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!0. Bhether the training enhance the fo''o*ing.
a. %3erationa' 1)i''1 ,. Afficiency
c. Beha.iour d. #o$$unication 1)i''1
e. +ea$ ,ui'ding f. A'' of the a,o.e.
%ther1 3'ea1e 13ecify__________________________
!1. /o* *ere you ,enefited ,y training in ter$1 of $onetarya
a. Pro$otion. d. +ran1fer to the con.enient 3'ace
,. /i)e in the 1a'ary. e. Recognition
c. Increa1e in incenti.e1.
!!. /o* ha1 training 3rogra$$e ,enefited the organi&ationa
a. Increa1e in the 3roducti.ity.
,. Increa1e in 9ua'ity of *or) 'ife.
c. I$3ro.e$ent in the /u$an re'ation1.
d. I$3ro.e$ent in Intra3er1ona' re'ation1. F=uniorC1eniorG
!". Any (ugge1tion1?.
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_________________________________
+han) you..
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