Things You should Know about your Clients

[shreyadas]

1: Web surfing habits


2: Legal requirements


3: Technical knowledge


4: Budget for IT


5: Birthdays and other important dates


6: Business model


7: One-, five-, and 10-year plans for IT


8: Best times to be reached


9: Alternate contact methods


10: Passwords

 

[drnaga]

PASSWORDS? Some explanation please.

 

[shreyadas]

If a client is bad at remembering or documenting passwords, keep them. If a client is good about documenting, don%u2019t bother. But you should always document certain passwords (such as Domain admin, wireless, and router passwords).