The Value that BPO creates
The results have proved that after companies have outsourced their BPO work, quality and productivity has increased by 15-20% and customer satisfaction has gone up to almost 85%. The NASSCOM report also highlights the success of the automobile industry due to BPO to India.
The results have proved that after companies have outsourced their BPO work, quality and productivity has increased by 15-20% and customer satisfaction has gone up to almost 85%. The NASSCOM report also highlights the success of the automobile industry due to BPO to India.