Description
SWOT ANALYSIS OF TELSTRA

Telstra

Parent Company

Australian and Overseas Telecommunications Corporation

Category

Mobile Service Provider

Sector

Telecommunication

Tagline/ Slogan

It’s how we connect

USP

Largest Provider of telecommunication services in Australia

STP

mobile telecommunications services, broadband access and content, data and Internet services, management of IT or telecommunications services of business customers, advertising, search and information services, cable distribution services for FOXTEL's & Segment cable subscription television services

Services to most homes and businesses in Australia & wholesale services to other carriers, advertising and carriage service providers Target Group and ISPs

Positioning

Improved Customer Service & Online “Crowd Support” initiatives

SWOT Analysis

1. Telstra is Australia's leading telecommunications and information services company and Expanding Operating Margin 2. Wide Range of Service Portfolio 3. Strong Customer Service Base 4. Active sponsorship in major sporting events 5. Over 35,000 employees serving customers from 230 countries and Strength territories indirectly

1. Limited Liquidity Position Weakness 2. Extremely tough market segment means limited market share

1. Strategic Growth Initiatives 2. Increasing Demand for Telecom Services 3. Growing IT Services Market Opportunity 4. 4G Mobile Broadband Network Launch

1. Rapid Technological Changes 2. Stringent Regulations Threats 3. Increasing Competition

Competition

1.Optus 2.Vodafone Competitors 3.Virgin Mobile



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