Description
SWOT ANALYSIS OF MTNL

MTNL

Parent Company

MTNL

Category

Mobile service provider

Sector

Telecommunication

Tagline/ Slogans

Transparency makes us Different

USP

SMS rates are reasonable; high speech quality and is capable of delivering high bandwidth using DSL technologies

STP

Segment

Senior citizens, Conservative audiences

Target Group

Middle class from urban areas

Positioning

Most reliable and low priced service

SWOT Analysis

Strength

1.High on cash and established infrastructure 2.Enjoys large consumer base in New Delhi, Mumbai 3.Being a Govt. company, it enjoys a strong reliability among users 4.First to introduce 3G services at low prices 5.Cheapest tarrif rate; Lowest international calling rates 6.Gets opportunity to be innovative first mover advantage

Weakness

1.Weak marketing as compared to other popular brands 2. Bureaucratic organizational structure

Opportunity

1.Fast expanding cellular market 2.Latest and low cost technology 3.Untapped urban market 4.Value added services 5.Better connect with customers through ads and service centres

Threats

1.Competitors low price offering 2. Saturation point in Basic telephony service 3.Mobile Number Portability

Competition

Competitors

Idea Vodafone Reliance Airtel Tata Docomo BSNL Uninor Tata Indicom Virgin



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