Description
SWOT ANALYSIS OF HOTMAIL

Hotmail

Parent Company

Hotmail Incorporation (Acquired by Microsoft)

Category

Website- Email

Sector

Media and Entertainment

Tagline/ Slogan

Hotmail: Free, trusted and rich email service. Get it now

USP

Efficient, customizable and easy to use email service provider

STP

Segment

Internet utilizing computer users

Target Group

Youth and professionals utilizing Email facilities

Positioned as a pioneer in email service provider market who constantly Positioning tries to be more efficient

SWOT Analysis

1.Available in over 36 different languages 2. One of the first entrants in the email service providers’ market 3.A massive customer base of over 360 million users, the largest in the market Strength 4. Integrated with different windows live features

1.Growing popularity of Gmail and Yahoomail 2.Absence in physical markets leading to restricted reach to masses 3.Inefficient organizing and sorting of Emails Weakness 4.Inability to match innovations by other email service providers

1. The untapped markets out of internet reach 2.Future innovations can attract more customers 3.Affiliations to different mobile service providers for integration of Opportunity Hotmail on mobile phones

1.Current competitors in the market 2.Social networking websites Threats 3. Newly emerging email service providers

Competition

1.Yahoomail 2.Gmail Competitors 3.Rediff mail



doc_550541916.docx
 

Attachments

Back
Top