Description
SWOT ANALYSIS OF FISERV

Fiserv

Parent Company

Fiserv, Inc.

Category

Computer Services

Sector

IT and Technology

Tagline/ Slogan

Where money and technology meets

USP

Specialist in information technology provider for financial services

STP

Segment

Financial service industry

Banks, credit unions and thrifts, billers, mortgage lenders and leasing Target Group companies, brokerage and investment firms and other business clients

It positions itself as the industry's technology provider of choice and Positioning prudently managing the pursuit of our business goals

SWOT Analysis

1. Strong hold in Financial service solutions 2. Largest provider of information technology services to the financial services industry 3. It has done large number of acquisitions which has increased its global reach 4. Innovative products and customer focused services Strength 5. Strong financial position and good reputation in the industry

1. Focus on only single sector in industry can be a concern Weakness 2. Despite good offerings, brand presence and recall is limited

1. Increasing usage online payments 2. Key role played by IT in Financial services Opportunity 3. Increasing customization solutions by the financial institution

1. Increasing competition from small players and peers Threats 2. Global Economic slowdown

3. Slowdown in financial service business in US and across the world

Competition

1. Capgemini 2. Cognizant technology 3. Total system services 4. Accenture Competitors 5. Fidelity National information services



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