Description
SWOT ANALYSIS OF BEST BUY

Best Buy

Parent Company

Best Buy

Category

Consumer electronics

Sector

Lifestyle and retail

Tagline/ Slogan

Best Buy

USP

Customer centric style STP

Segment

Style and image conscious people

Target Group

Young population and corporate level people

Positioning

Customer centric store SWOT Analysis

1. Global Presence in China, Mexico, Puerto Rico, Canada apart from being a leader in USA 2. Reach to high customers through online media 3. Wide range of products in consumer durable including own brand products 4. Skilled workforce and salesforce with approx 180,000 employees 5. One of the largest music instrument distributor in US and can leverage on that brand name Strength 6. Strong performance service plan

1. Brand recall is limited outside USA Weakness 2. High competition in consumer durable category

Opportunity

1. Expanding into lifestyle segment

2. Attracting more customers by leveraging through online media 3. Penetration into the emerging economies to increase global visibility

1.Presence only in consumer durables so can be easily substituted 2. Brand recall as different brand names present Threats 3. Change in govt policies to affect operations Competition

1.Circuit City 2.Fry’s Electronics Competitors 3.HHGregg



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