Study on Supplier Code of Conduct - BlackBerry

Description
A global leader in wireless innovation, BlackBerry revolutionized the mobile industry when it was introduced in 1999. Today, BlackBerry aims to inspire the success of our millions of customers around the world by continuously pushing the boundaries of mobile experiences.


Supplier Code of Conduct
Updated April 9, 2013


Page 1 of 8

Supplier Code of Conduct

A global leader in wireless innovation, BlackBerry
®
revolutionized the mobile industry when it was
introduced in 1999 !oday, BlackBerry aims to ins"ire the success of our millions of customers around the
world by continuously "ushing the boundaries of mobile e#"eriences $ounded in 198% and based in
&aterloo, 'ntario, BlackBerry o"erates offices in (orth America, )uro"e, Asia Pacific and *atin America
BlackBerry is listed on the (A+,A- +tock .arket /(A+,A-0 BB123 and the !oronto +tock )#change
/!+40 BB3 $or more information, visit wwwblackberrycom
1esearch 5n .otion /6BlackBerry73 is committed to conducting its business in accordance with the
a""licable laws and regulations of the countries in which BlackBerry o"erates and in accordance with
internationally recognized industry standards of business ethics and social and environmental
res"onsibility
!his commitment to cor"orate res"onsibility e#tends to our su""ly chain &e e#"ect our su""liers
/6Suppliers73 to com"ly with the a""licable laws and regulations of the countries in which they o"erate
and to conduct their o"erations in an ethical, socially and environmentally res"onsible manner and in
accordance with this BlackBerry +u""lier 8ode of 8onduct /the 6Code73 /or its e9uivalent3 and the
standards that it references
5n selecting and retaining +u""liers, BlackBerry will take into consideration whether a +u""lier can in an
o"en and ob:ective manner demonstrate its active "ursuit of com"liance with the 8ode
+hould a +u""lier fail to demonstrate commitment to the 8ode or fail to im"lement a""ro"riate corrective
actions to im"rove "erformance, BlackBerry may choose to sus"end making "urchases from the +u""lier,
or terminate its relationshi" with that +u""lier on the basis of contractual breach
!he 8ode is a statement of certain fundamental "rinci"les and standards that BlackBerry intends its
+u""liers to follow in their conduct of business with BlackBerry 5t is not intended to, nor does it, create or
transfer any rights /including, without limitation, any intellectual "ro"erty rights3 in or to any em"loyee,
customer, su""lier, com"etitor, shareholder or any other "erson or entity
!his 8ode is largely based u"on the industry;standard )lectronics 5ndustry 8itizenshi" 8oalition /6EICC73
8ode of 8onduct !he )588 8ode of 8onduct is available online at wwweiccinfo
This Code is made up of five sections.
+ections A, B, and 8 outline standards for *abor, <ealth and +afety, and the )nvironment, res"ectively
+ection , adds standards relating to business ethics= +ection ) outlines the elements of an acce"table
system to manage conformity to this 8ode
5nternationally recognized standards, as set out in the 1eferences anne#, may be a useful source of
additional information


Supplier Code of Conduct
Updated April 9, 2013


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A. LABOR
+u""liers are committed to u"hold the human rights of workers, and to treat them with dignity and res"ect
as understood by the international community !his a""lies to all workers including tem"orary, migrant,
student, contract, direct em"loyees, and any other ty"e of worker !he recognized standards, as set out
in the anne#, were used as references in "re"aring the 8ode and may be a useful source of information
!he labor standards are0
! "reely Chosen Employment $orced, bonded /including debt bondage3 or indentured labor,
involuntary "rison labor, slavery or trafficking of "ersons shall not to be used !his includes
trans"orting, harboring, recruiting, transferring or receiving vulnerable "ersons by means of
threat, force, coercion, abduction or fraud for the "ur"ose of e#"loitation All work must be
voluntary and workers shall be free to leave work at any time or terminate their em"loyment
&orkers must not be re9uired to surrender any government;issued identification, "ass"orts or
work "ermits as a condition of em"loyment )#cessive fees are unacce"table and all fees
charged to workers must be disclosed
#! Child La$or Avoidance 8hild labor is not to be used in any stage of manufacturing !he term
6child7 refers to any "erson under the age of 1? /or 1% where the law of the country "ermits3, or
under the age for com"leting com"ulsory education, or under the minimum age for em"loyment in
the country, whichever is greatest !he use of legitimate work"lace a""renticeshi" "rograms,
which com"ly with all laws and regulations, is su""orted &orkers under the age of 18 shall not
"erform work that is likely to :eo"ardize the health or safety of young workers
%! &orkin' (ours +tudies of business "ractices clearly link worker strain to reduced "roductivity,
increased turnover and increased in:ury and illness &orkweeks are not to e#ceed the ma#imum
set by a""licable local law $urther, a workweek should not be more than @A hours "er week,
including overtime, e#ce"t in emergency or unusual situations &orkers shall be allowed at least
one day off "er seven;day week
)! &a'es and Benefits 8om"ensation "aid to workers shall com"ly with all a""licable wage laws,
including those relating to minimum wages, overtime hours and legally mandated benefits 5n
com"liance with local laws, workers shall be com"ensated for overtime at "ay rates greater than
regular hourly rates ,eductions from wages as a disci"linary measure shall not be "ermitted
!he basis on which workers are being "aid is to be "rovided in a timely manner via "ay stub or
similar documentation
*! (umane Treatment !here is to be no harsh or inhumane treatment including any se#ual
harassment, se#ual abuse, cor"oral "unishment, mental or "hysical coercion or verbal abuse of
workers= nor is there to be the threat of any such treatment ,isci"linary "olicies and "rocedures
in su""ort of these re9uirements shall be clearly defined and communicated to workers
+! ,on-.iscrimination +u""liers should be committed to a workforce free of harassment and
unlawful discrimination +u""liers shall not engage in discrimination based on race, color, age,
gender, se#ual orientation, ethnicity, disability, "regnancy, religion, "olitical affiliation, union
membershi" or marital status in hiring and em"loyment "ractices such as "romotions, rewards,
and access to training 5n addition, workers or "otential workers should not be sub:ected to
medical tests that could be used in a discriminatory way

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Updated April 9, 2013


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/! "reedom of Association '"en communication and direct engagement between workers and
management are the most effective ways to resolve work"lace and com"ensation issues !he
rights of workers to associate freely, :oin or not :oin labor unions, seek re"resentation, and :oin
workersC councils in accordance with local laws shall be res"ected &orkers shall be able to
o"enly communicate and share grievances with management regarding working conditions and
management "ractices without fear of re"risal, intimidation or harassment
B. (EALT( and SA"ET0
+u""liers recognize that in addition to minimizing the incidence of work;related in:ury and illness, a safe
and healthy work environment enhances the 9uality of "roducts and services, consistency of "roduction
and worker retention and morale +u""liers also recognize that ongoing worker in"ut and education is
essential to identifying and solving health and safety issues in the work"lace 1ecognized management
systems such as '<+A+ 18AA1 and 5*' Duidelines on 'ccu"ational +afety and <ealth were used as
references in "re"aring the 8ode and may be a useful source of additional information
!he health and safety standards are0
! Occupational Safety &orker e#"osure to "otential safety hazards /eg, electrical and other
energy sources, fire, vehicles, and fall hazards3 are to be controlled through "ro"er design,
engineering and administrative controls, "reventative maintenance and safe work "rocedures
/including lockoutEtagout3, and ongoing safety training &here hazards cannot be ade9uately
controlled by these means, workers are to be "rovided with a""ro"riate, well;maintained,
"ersonal "rotective e9ui"ment &orkers shall not be disci"lined for raising safety concerns
#! Emer'ency 1reparedness Potential emergency situations and events are to be identified and
assessed, and their im"act minimized by im"lementing emergency "lans and res"onse
"rocedures including0 emergency re"orting, em"loyee notification and evacuation "rocedures,
worker training and drills, a""ro"riate fire detection and su""ression e9ui"ment, ade9uate e#it
facilities and recovery "lans
%! Occupational In2ury and Illness Procedures and systems are to be in "lace to "revent, manage,
track and re"ort occu"ational in:ury and illness including "rovisions to0 encourage worker
re"orting= classify and record in:ury and illness cases= "rovide necessary medical treatment=
investigate cases and im"lement corrective actions to eliminate their causes= and facilitate return
of workers to work
)! Industrial (y'iene &orker e#"osure to chemical, biological and "hysical agents is to be
identified, evaluated, and controlled )ngineering or administrative controls must be used to
control overe#"osures &hen hazards cannot be ade9uately controlled by such means, worker
health is to be "rotected by a""ro"riate "ersonal "rotective e9ui"ment "rograms
*! 1hysically .emandin' &ork &orker e#"osure to the hazards of "hysically demanding tasks,
including manual material handling and heavy or re"etitive lifting, "rolonged standing and highly
re"etitive or forceful assembly tasks is to be identified, evaluated and controlled
+! 3achine Safe'uardin' Production and other machinery shall be evaluated for safety hazards
Physical guards, interlocks and barriers are to be "rovided and "ro"erly maintained where
machinery "resents an in:ury hazard to workers

Supplier Code of Conduct
Updated April 9, 2013


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/! Sanitation4 "ood4 and (ousin' &orkers are to be "rovided with ready access to clean toilet
facilities, "otable water and sanitary food "re"aration, storage, and eating facilities &orker
dormitories "rovided by the +u""lier or labor agent are to be maintained to be clean and safe,
and "rovided with a""ro"riate emergency egress, hot water for bathing and showering, ade9uate
heat and ventilation, and reasonable "ersonal s"ace along with reasonable entry and e#it
"rivileges
C. E,5IRO,3E,TAL
+u""liers recognize that environmental res"onsibility is integral to "roducing world class "roducts 5n
manufacturing o"erations, adverse effects on the community, environment and natural resources are to
be minimized while safeguarding the health and safety of the "ublic 1ecognized management systems
such as 5+' 1%AA1 and the )co .anagement and Audit +ystem /).A+3 were used as references in
"re"aring the 8ode and may be a useful source of additional information
!he environmental standards are0
! Environmental 1ermits and Reportin' All re9uired environmental "ermits /eg discharge
monitoring3, a""rovals and registrations are to be obtained, maintained and ke"t current and their
o"erational and re"orting re9uirements are to be followed
#! 1ollution 1revention and Resource Reduction &aste of all ty"es, including water and energy,
are to be reduced or eliminated at the source or by "ractices such as modifying "roduction,
maintenance and facility "rocesses, materials substitution, conservation, recycling and re;using
materials
%! (a6ardous Su$stances 8hemicals and other materials "osing a hazard if released to the
environment are to be identified and managed to ensure their safe handling, movement, storage,
use, recycling or reuse and dis"osal
)! &aste7ater and Solid &aste &astewater and solid waste generated from o"erations, industrial
"rocesses and sanitation facilities are to be characterized, monitored, controlled and treated as
re9uired "rior to discharge or dis"osal
*! Air Emissions Air emissions of volatile organic chemicals, aerosols, corrosives, "articulates,
ozone de"leting chemicals and combustion by;"roducts generated from o"erations are to be
characterized, monitored, controlled and treated as re9uired "rior to discharge
+! 1roduct Content Restrictions +u""liers are to adhere to all a""licable laws, regulations and
customer re9uirements regarding "rohibition or restriction of s"ecific substances, including
labeling for recycling and dis"osal 1eference also the BlackBerry Policy for 8ontrol of
+ubstances in Products

Supplier Code of Conduct
Updated April 9, 2013


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.. ET(ICS
!o meet social res"onsibilities and to achieve success in the market"lace, +u""liers and their agents are
to u"hold the highest standards of ethics including0
! Business Inte'rity !he highest standards of integrity are to be u"held in all business
interactions +u""liers shall have a zero tolerance "olicy to "rohibit any and all forms of bribery,
corru"tion, e#tortion and embezzlement /covering "romising, offering, giving or acce"ting any
bribes3 All business dealings should be trans"arently "erformed and accurately reflected on
+u""lierCs business books and records .onitoring and enforcement "rocedures shall be
im"lemented to ensure com"liance with anti;corru"tion laws
#! ,o Improper Advanta'e Bribes or other means of obtaining undue or im"ro"er advantage are
not to be offered or acce"ted
%! .isclosure of Information 5nformation regarding business activities, structure, financial situation
and "erformance is to be disclosed in accordance with a""licable regulations and "revailing
industry "ractices $alsification of records or misre"resentation of conditions or "ractices in the
su""ly chain are unacce"table
)! Intellectual 1roperty 5ntellectual "ro"erty rights are to be res"ected= transfer of technology and
know;how is to be done in a manner that "rotects intellectual "ro"erty rights
*! "air Business4 Advertisin' and Competition +tandards of fair business, advertising and
com"etition are to be u"held A""ro"riate means to safeguard customer information must be
available
+! 1rotection of Identity Programs that ensure the confidentiality and "rotection of su""lier and
em"loyee whistleblower
1
are to be maintained
/!
1
&histleblower definition0 Any "erson who makes a disclosure about im"ro"er conduct by an
em"loyee or officer of a com"any, or by a "ublic official or official body
8! Responsi$le Sourcin' of 3inerals +u""liers shall have a "olicy to reasonably assure that the
tantalum, tin, tungsten and gold in the "roducts they manufacture does not directly or indirectly
finance or benefit armed grou"s that are "er"etrators of serious human rights abuses in the
,emocratic 1e"ublic of the 8ongo or an ad:oining country Partici"ants shall e#ercise due
diligence on the source and chain of custody of these minerals and make their due diligence
measures available to customers u"on customer re9uest 1eference also BlackBerryCs
1es"onsible .inerals Policy
9! 1rivacy +u""liers are to commit to "rotecting the reasonable "rivacy e#"ectations of "ersonal
information of everyone they do business with, including su""liers, customers, consumers and
em"loyees +u""liers are to com"ly with "rivacy and information security laws and regulatory
re9uirements when "ersonal information is collected, stored, "rocessed, transmitted, and shared
:! ,on-Retaliation +u""liers should have a communicated "rocess for their "ersonnel to be able to
raise any concerns without fear of retaliation

Supplier Code of Conduct
Updated April 9, 2013


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E. 3A,A;E3E,T S0STE3
+u""liers shall ado"t or establish a management system whose sco"e is related to the content of this
8ode !he management system shall be designed to ensure0 /a3 com"liance with a""licable laws,
regulations and customer re9uirements related to the +u""lierCs o"erations and "roducts= /b3
conformance with this 8ode= and /c3 identification and mitigation of o"erational risks related to this 8ode
5t should also facilitate continual im"rovement
!he management system should contain the following elements0
! Company Commitment A cor"orate social and environmental res"onsibility "olicy statement
affirming +u""lierCs commitment to com"liance and continual im"rovement, endorsed by
e#ecutive management
#! 3ana'ement Accounta$ility and Responsi$ility !he +u""lier clearly identifies com"any
re"resentativeFsG res"onsible for ensuring im"lementation of the management systems and
associated "rograms +enior management reviews the status of the management system on a
regular basis
%! Le'al and Customer Re<uirements A "rocess to identify, monitor and understand a""licable
laws, regulations and customer re9uirements, including the re9uirements of this 8ode
)! Risk Assessment and Risk 3ana'ement A "rocess to identify the environmental, health and
safety
>
and labor "ractice and ethics risks associated with +u""lierCs o"erations ,etermination
of the relative significance for each risk and im"lementation of a""ro"riate "rocedural and
"hysical controls to control the identified risks and ensure regulatory com"liance
>
Areas to be included in a risk assessment for environmental, health and safety are "roduction
areas, warehouse and storage facilities, "lantEfacilities su""ort e9ui"ment, laboratories and test
areas, sanitation facilities /bathrooms3, kitchenEcafeteria and worker housingEdormitories
*! Improvement O$2ectives &ritten "erformance ob:ectives, targets and im"lementation "lans to
im"rove the +u""lierCs social and environmental "erformance, including a "eriodic assessment of
+u""lierCs "erformance in achieving those ob:ectives
+! Trainin' Programs for training managers and workers to im"lement +u""lierCs "olicies,
"rocedures and im"rovement ob:ectives and to meet a""licable legal and regulatory
re9uirements
/! Communication A "rocess for communicating clear and accurate information about +u""lierCs
"olicies, "ractices, e#"ectations and "erformance to workers, su""liers and customers
8! &orker "eed$ack and 1articipation 'ngoing "rocesses to assess em"loyeesC understanding of
and obtain feedback on "ractices and conditions covered by this 8ode and to foster continuous
im"rovement
9! Audits and Assessments Periodic self;evaluations to ensure conformity to legal and regulatory
re9uirements, the content of the 8ode and customer contractual re9uirements related to social
and environmental res"onsibility

Supplier Code of Conduct
Updated April 9, 2013


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:! Corrective Action 1rocess A "rocess for timely correction of deficiencies identified by internal or
e#ternal assessments, ins"ections, investigations and reviews
! .ocumentation and Records 8reation and maintenance of documents and records to ensure
regulatory com"liance and conformity to com"any re9uirements along with a""ro"riate
confidentiality to "rotect "rivacy
#! Supplier Responsi$ility A "rocess to communicate 8ode re9uirements to su""liers and to
monitor su""lier com"liance to the 8ode





Supplier Code of Conduct
Updated April 9, 2013


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RE"ERE,CES
!he following standards may be a useful source of additional information
,odd;$rank &all +treet 1eform and 8onsumer Protection Act
htt"0EEwwwsecgovEaboutElawsEwallstreetreform;c"a"df

5*' 8ode of Practice in +afety and <ealth
wwwiloorgE"ublicEenglishE"rotectionEsafeworkEco"sEenglishEdownloadEeAAAA1B"df

(ational $ire Protection Agency
wwwnf"aorgEcatalogEhomeEAbout($PAEinde#as"

5*' 5nternational *abor +tandards
wwwiloorgE"ublicEenglishEstandardsEnormEwhatareEfundamEinde#htm

')8, ,ue ,iligence Duidance
htt"0EEwwwoecdorgEdocumentEB@EA,BH%@,enI>@%9IB%889I%%BAH9%AI1I1I1I1,AAhtml

')8, Duidelines for .ultinational )nter"rises
wwwoecdorg

Jnited (ations 8onvention Against 8orru"tion
wwwunodcorgEunodcEenEcrimeIconventionIcorru"tionhtml

Jnited (ations Dlobal 8om"act
wwwunglobalcom"actorg

Jniversal ,eclaration of <uman 1ights
wwwunorgE'verviewErightshtml

5+' 1%AA1
wwwisoorg

+A 8AAA
wwwce"aaorgE

+A5
wwwsa;intlorg

)thical !rading 5nitiative
wwwethicaltradeorgE

'<+A+ 18AA1
wwwbsi;globalcomEinde##alter

)co .anagement K Audit +ystem
www9ualitycoukEemashtm

doc_672963597.pdf
 

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