Description
Study on Identification of Employee Performance Appraisal Methods in Agricultural Organizations
A formal employee performance appraisal is regarded as one of the tools of human resources performance management. People, their knowledge and skills are currently considered to be the most valuable resource a company has. The article focuses on methods of employee performance appraisal in agricultural organizations in the Czech Republic.
Journal of Competitiveness 20
Identification of Employee Performance Appraisal
Methods in Agricultural Organizations
Venclová Kate?ina, Šalková Andrea, Kolá?ková Gabriela
Abstract
A formal employee performance appraisal is regarded as one of the tools of human resources
performance management. People, their knowledge and skills are currently considered to be the
most valuable resource a company has. The article focuses on methods of employee performance
appraisal in agricultural organizations in the Czech Republic. The frst part of the article deals
with the theoretical background of the term “formal appraisal” and employee performance ap-
praisal methods as defned by Czech and foreign specialists. Further, the article describes, based
on a questionnaire survey, employee performance appraisal methods that are considered impor-
tant for the agricultural organizations in the Czech Republic. The aim of the article is to identify
the current state of formal employee appraisal in a sample group of agricultural organizations
and to test dependencies between selected qualitative characteristics. The outcomes show that
the most commonly used methods of employee performance appraisal in agricultural organiza-
tions include predefned goal-based performance appraisal, predefned standard outcome-based
performance appraisal and appraisal interviews. Agricultural organizations apply these methods
in particular due to the fact that their fndings are further utilized in other areas of human
resource management, such as reward system and personnel planning. In statistical terms, de-
pendency between the method of employee performance appraisal according to predefned goals
applied by agricultural organizations and personnel planning (an area of human resources man-
agement) has been proven (p-value: 0.032, Phi coeffcient: 4.578).
Key words: agriculture, organization, employee appraisal, appraisal methods, employee
1. INTRODUCTION
At present, people, their knowledge and skills are considered to be the most valuable resource
a company has, therefore it is necessary not only to reward and develop them (Hroník, 2006;
Koubek, 2007; Banfeld & Kay, 2008; B?lohlávek, 2009; Plamínek, 2010), but also to evaluate
them, since employee performance appraisal together with reward system represent an important
part of employee performance management (Dessler in Kondrasuk, 2011; Palailogos, Popazekos,
Panavotopoulou, 2011; Lussier & Hendon 2012; Snell & Bohlander 2012).
Formal employee performance appraisal is an evaluation process through which managers evalu-
ate, compare and provide feedback on employee performance (Kocianová, 2010; Giangrecco,
Carugati, Sabastino, Al Tamini, 2012, Murphy & Cleveland in Spence & Keeping, 2011) and
manage human resources in an organization (Roberts, 2003; De Andrés, García – Lapresta,
Gonzáles Pachón, 2010).
Employee performance appraisal is valuable for the organization, the manager as well as for the
employee evaluated. Appraisal effciency is determined by selected appraisal criteria, selected ap-
Vol. 5, Issue 2, pp. 20-36, June 2013
ISSN 1804-171X (Print), ISSN 1804-1728 (On-line), DOI: 10.7441/joc.2013.02.02
joc_2-2013_v4.indd 20 26.6.2013 11:46:27
21
praiser/s, selected appraisal methods and the quality of their application (Lukášová, 2010).
Knowledge regarding the specifc HRM challenges farms are currently facing, and even their
specifc HRM practices and strategies, is limited. Identifying and structuring HRM practices and
related risk in animal agriculture are important to help frame questions and provide empirical
grounding for future in-depth research of agriculture HRM (Bitsch, Kassa, Harsh and Mugera,
2006). Agribusiness managers have little to rely on, when developing personnel policies and
procedures for a growing business. Practices developed for large corporations often times do not
scale down well to smaller businesses or may not ft the agricultural or agribusiness environment
(Bitsch, 2009).
The number of employees as of 31 December 2011 in agricultural, forestry and fshing sector
(according to CZ-NACE) amounted to 151,200, which represents 3.1% of the overall number
of employees involved in the national economy (NE) of the Czech Republic. This section ranks
9th (out of 19 sections as defned by CZ-NACE) as far as employment in the NE of the Czech
Republic is concerned (Czech Statistical Offce [CZSO], 2011).
The need to address the issue of human resources in agriculture resulted from the different
position of agriculture to other sectors. The other need was the lack of information on human
resource management (performance appraisal as an integral part of human resource manage-
ment) in agriculture. This fact is supported by a few experts (Bitsch, Kassa, Harsh and Mugera,
2006; Bitsch, 2009).
The aim of this article is therefore the identifcation of the current state of formal employee
appraisal in the sample group of agricultural organizations, based on analysis of survey data
and testing of dependencies between selected qualitative characteristics that relate to the issues
examined.
The article was produced on the basis of an analysis of primary and secondary sources, in par-
ticular research articles focusing on employee performance appraisal. Primary data is derived
from a questionnaire survey carried out to explore the use of performance appraisal methods in
agricultural organizations in the Czech Republic.
2. THEORETICAL BACKGROUND
Performance management can be defned as a systematic process for improving organizational
performance by developing the performance of individuals and teams (Armstrong, 2012). Per-
formance management is the system through which organizations set work goals, determine
performance standards, assign and evaluate work, provide performance feedback, determine
training and development needs and distribute rewards (Briscoe & Claus, 2008). Performance
management is a process involving performance planning, performance managing, performance
appraisal, performance rewarding and performance development (Deb, 2009). Performance ap-
praisal can be defned as the formal assessment and rating of individuals by their managers
(Armstrong, 2012).
2.1 Formal employee performance appraisal
Employee performance appraisal has two forms – formal (systematic) and informal (non-sys-
tematic) appraisal.
joc_2-2013_v4.indd 21 26.6.2013 11:46:27
Journal of Competitiveness 22
Informal appraisal means continuous evaluation of an employee by her/his superior during the
work process (D?dina & Cejthamr, 2005). Formal employee appraisal is a formal organizational
process conducted on a systematic basis in order to enable a comparison between the expected
individual (group) and real performance (Giangreco et al, 2012). Formal appraisal consists of
several phases and selected methods according to appraisal areas (B?lohlávek, 2009).
According to Kondrasuk (2011) formal appraisal may be defned as follows:
A tool or a mode that evaluates the work performance of an employee.
An interview in the course of which an employee’s work performance is evaluated and the
employee is given feedback.
A system of determining an employee’s work prospects/current work performance /evalu-
ated performance/feedback provided to employees through performance appraisal and the
possibilities of its future improvement/determining new goals and expectations for another
period.
A part of performance management.
2.2 Employee performance appraisal methods
The intention to fnd an optimal way of employee performance appraisal led to the development
of a number of methods. Methods differ in terms of their laboriousness, time demands, costs and
usability, e.g. for the purposes of reward of employees subject to the appraisal. A signifcant crite-
rion for the distinction of methods and their suitability for specifc situations is time or whether
the method is aimed at the evaluating of work already carried out or the identifcation of future
results. Further, it is possible to classify appraisal methods according to the area of appraisal they
cover and the time horizon they focus on.
2.2.1 Classifcation of employee performance appraisal methods based on the time factor
according the Czech authors
Three groups of methods may be distinguished according to the time horizon (see Tab. 1): meth-
ods focusing on the past that are targeted at past events; methods focusing on the present state
that evaluate the current situation and methods focusing on the future that are oriented towards
future forecasts (Hroník, 2006). A similar system of method classifcation is also recognised by
Dvo?áková (2012) who categorises methods according to the time criterion and distinguishes
between methods concentrating on work already performed (on the past) and methods concen-
trating on the future and identifying the development potential of employees.
Methods focusing on the past have the advantage of dealing with work already done and are
therefore relatively measurable. The disadvantage of this method is the impossibility of result
alteration. Employee performance appraisal oriented towards the future focuses on future per-
formance (Duda, 2008).
?
?
?
?
joc_2-2013_v4.indd 22 26.6.2013 11:46:27
23
Tab. 1 - Appraisal methods according to the time perspective as categorised by Czech authors.
Source: Own data processed based on information obtained from selected publications (Hroník
2006; Duda 2008; Dvo?áková 2012)
Methods focusing
on the past
Methods focusing
on the present
Methods focusing
on the future
Hroník – X, Dvo?áková – Y, Duda - Z
Critical Incident Method XYZ
Assessment/Development
centre
X YZ
360 degree feedback X Y
Management by Objectives Y
Predefned Standard Fulfl-
ment based Performance
Appraisal
Y
Checklist YZ
Rating Scales YZ
Behaviorally Anchored Rating
Scale
Y
Confdential Report Y
Paired Comparison YZ
Self - Assessment Z
2.2.2 Classifcation of employee performance appraisal methods according to foreign
authors
While Czech authors primarily concentrate on the categorisation of methods according to the
time criterion, foreign specialists offer more types of method classifcation. Their classifcation
is as follows:
traditional and modern methods (Deb, 2006; Khurana, Khurana and Sharma, 2010; Rand-
hawa, 2007),
objective methods or performance-oriented methods and judgmental methods (Griffn,
2012; Pride, Hughes and Kapoor, 2012),
scaling methods, narrative methods (Mathis & Jackson 2011),
comparative, rating, narrative and behavioural methods (Bogardus, 2007; Schermerhorn,
2011) (Tab. 2).
According to these authors, traditional methods cover methods focusing on performance –
paired or group comparisons, rating scales and reports, questionnaires, a critical/key incident
method, etc. When compared to the classifcation by Czech authors, there is a link between
this classifcation and the method categorisation according to the time factor, more specifcally
with methods focusing on the past, i.e. on work already performed. On the other hand, modern
methods are partly similar to methods focusing on the future that estimate an employee’s devel-
opment potential. Authors promoting this type of method categorisation (Deb, 2006; Khurana
?
?
?
?
joc_2-2013_v4.indd 23 26.6.2013 11:46:27
Journal of Competitiveness 24
et al, 2010; Randhawa, 2007) consider the following methods to be modern ones: Management
by Objectives, Assessment Centre, BARS, 360 degree feedback, and human resources account-
ing. Similarly like Czech authors, foreign authors also differ in their opinions on method clas-
sifcation as well as the grouping of these methods. Thus performance-oriented and judgmental
methods also include methods that other authors classify as traditional or modern. As Griffn
(2012) states, performance-oriented methods are targeted at the evaluation of current outputs
and employee is assessed under standardized conditions, while judgmental methods incorporate
rating and ranking techniques (BARS method, rating scales, employee ranking and comparison).
Rating methods, according to Mathis and Jackson (2011), include checklists, graphic rating scales
and the BARS method. Narrative methods are used in cases requiring written or oral appraisal
(they include the free essay (description) and critical/key incident methods (Mathis & Jackson,
2011). The last group, as defned by foreign authors, consists of comparative, rating, narrative,
and behavioural methods. Comparative methods compare work performance of individuals
– the most common type is the paired comparison, ranking, forced distribution method and
forced choice method. According to Bogardus (2007), the most common appraisal methods are
checklists and rating scales. Narrative methods require description of the work performance of
an employee by a manager, they include the essay or free narration method, the critical/key in-
cident method and the confdential report. The group of behavioural methods covers the BARS
method (Bogardus, 2007).
Tab. 2 – Classifcation of appraisal method according the foreign authors. Source: Own data
processed based on information obtained from selected publications (A - Deb, 2006; C – Rand-
hawa, 2007; G – Bogardus, 2007; F – Mathis & Jackson, 2011; Schermerhorn, 2011B – Khurana
et al, 2010; D – Griffn, 2012; E – Pride et al, 2012)
Authors
A B C D E F G H
Traditional Methods
Ranking Method X X X
Paired Comparison X X X
Rating Scales X X X
Forced Choice Method X X X
Forced Distribution Method X X X
Essay Method X X X
Group Appraisal Method X
Critical Incident Method X X X
Field Review X X X
Confdential Reports X X X
Checklist X X
Person to Person Comparison X
joc_2-2013_v4.indd 24 26.6.2013 11:46:27
25
Modern Methods
Management by Objectives X X X
Assessment Centre X X X
Human Resources Accounting X X X
Behaviourally Anchored Rating
Scale
X X X
360- degree feedback X X X
Psychological Appraisals X
Judgmental Methods
Behaviorally Anchored Rating
Scale
X
Rating Scales X X
Ranking X
Rating X
Scaling Methods
Checklist X
Graphic Rating Scales X
Behaviorally Anchored Rating
Scale
X
Narrative Methods
Free Essay Method X X
Critical Incident Method X X
Confdential Reports X
Comparative Methods
Paired Comparison X X
Ranking X
Forced Distribution Method X X
Forced Choice Method X
Rating Methods
Checklist X
Rating Scales X X
Behaviorally Anchored Rating
Scale
X
Behavioural Methods
Behaviorally Anchored Rating
Scale
X
joc_2-2013_v4.indd 25 26.6.2013 11:46:27
Journal of Competitiveness 26
2.2.3 Description of selected employee performance appraisal methods according to
Czech and foreign authors
Despite opinion differences in the method classifcation, both Czech and foreign authors have
mutually contributed to the development of descriptions of selected methods.
Predefned goals based performance appraisal is a method where an employee concludes an
agreement with his superior regarding the main goals of his/her work for a certain period of
time; a plan is developed specifying how and when the goals are to be fulflled and criteria
are determined to check the accomplishment of the goals and the progress towards the goal
is regularly monitored until the expiration of the period agreed upon (Dvo?áková, 2012). The
method evaluates the accomplishment of predefned comprehensive and partial goals that are
in harmony with the organization’s goals. These are determined during discussions between the
employee and the superior (R?mer, 2006).
In the process of appraisal based on a critical incident or using the Critical Incident Method
(Duda 2008; Hroník 2006) or the Critical Incident Technique (Wagnerová, 2008; Bogardus,
2007; Durai, 2010), the appraiser is obliged to keep written records on positive and negative
actions related to the work of the employee in question (Durai, 2010). The appraiser marks any
successful or unsuccessful act of each employee, is able to detect, in the course of the appraisal
process, any critical incident and notify the employee there of (Bogardus, 2007).
Rating scales is the most commonly applied method (Dvo?áková, 2012). Rating usually means
evaluating the performance and behaviour of an employee according to a predefned scale
(Hospodá?ová, 2008). This method is simple, unambiguous and permits fast appraisal of several
employees at a time. The appraiser reviews the employee performance and creates scales that
contain groups of features (factors) and the scope of expected performance for each of the fea-
tures (Durai, 2010).
The Behaviourally Anchored Rating Scale (BARS) method appraises behaviours necessary for
the successful performance of work. It focuses on the approach to work, adherence to work
procedures and usefulness of an employee’s performance (Kocianová, 2010). The BARS method
measures employee performance in several areas, such as the quantity and quality of work or the
fulflment of tasks. It describes an effcient and non-effcient performance in each area (Sims,
2002).
The 360 degree feedback method or the 360-degree multi-criteria appraisal of performance pro-
vides a comprehensive, multi-level overview of employee performance (Hospodá?ová, 2008). It is
a systematic collection of data and feedback on the performance of individuals or groups and the
technical measurement of behaviours and competencies of individuals or groups in the process of
fulflment of predefned goals (Ward, 1997). The Ranking is based on the principle of employee
ranking according to their relative value for the organization as compared with other employees
(Durai, 2010). This method orders all tasks according to their level of signifcance and each task
then becomes more or less important than the previous one (Kumar, 2011). Methods based on
employee ranking according to their work performance lie in the comparison of performance of
two or more individuals. The most common example is alternate comparison (the appraiser frst
chooses the best and the worst employee and follows the procedure until all employees are put on
the list), paired comparison (the appraiser compares the frst employee with the second employee
on the employee list choosing a certain criterion, then with the third and so on and determines the
better one in each of the pairs) and Forced Distribution (Koubek, 2007).
joc_2-2013_v4.indd 26 26.6.2013 11:46:27
27
3. ARTICLE OBJECTIVES AND METHODOLOGY
The main aim of this article is to identify, based on a quantitative survey, the current state of
formal employee performance appraisal in agricultural organizations in the Czech Republic. A
partial goal of the article is to test dependencies between selected qualitative characteristics relat-
ing to employee performance appraisal.
The article has been prepared using the analysis of secondary resources (scientifc publications
and articles from specialised databases, such as Emerald, ScienceDirect and ProQuest) and pri-
mary resources in the form of results of the quantitative survey conducted in a sample group of
agricultural organizations in the Czech Republic.
Primary data was obtained by a questionnaire survey which took place from June to September
2012. Questionnaires were sent electronically using the LimeSurvey application. They were
distributed among legal entities whose purpose of business is agriculture and that operate in the
Czech Republic. 1,698 organizations were addressed and the questionnaire was completed by 332
respondents (by HR managers, managers and owners). In addition, the frst question contains a
short explanation of formal appraisal system. The questionnaire return rate was 19.6%. 73.8 %
of these organizations were small businesses (with up to 50 employees), 25.9% were medium-
sized businesses (from 51 to 249 employees) and 0.3% were large businesses (with more than 250
employees). Czech businesses accounted for 96.1%, while Czech businesses with foreign partici-
pation and foreign businesses represented 2.7% and 1.2% respectively. In terms of legal form,
the most commonly represented companies were limited liability companies (35.8%), followed
by co-operatives (26.8%) and joint stock companies (22.9%).
Out of these 332 respondents, only 41 organizations (12.3%) stated that they used formal em-
ployee performance appraisal. The sample group of 41 organizations were later tested for null
hypotheses using Pearson’s Chi Square Test that may be applied to sample groups consisting of
more than 40 respondents.
To process data obtained in terms of absolute and relative frequencies the Microsoft Excel 2007
programme was used.
The statistical analysis was conducted by means of the IBM SPSS programme. Null and alterna-
tive hypotheses were developed and tested by means of Pearson’s Chi Square Test in association
tables (more than 20 percent of theoretical frequencies amounted to less than 5, therefore it was
necessary to merge some of the cells) at the selected signifcance level of ? = 0.05.
Where dependency between the selected qualitative characteristics was proven (i.e. in the event a
null hypothesis was rejected in favour of an alternative hypothesis at the selected level of signif-
cance of ? = 0.05), the level of dependency was tested by means of Cramer’s V test.
4. RESULTS
Based on the quantitative survey targeted at the formal employee performance appraisal in a
sample group of agricultural organizations in the Czech Republic, a statistical evaluation of
results was conducted by means of relative and absolute frequencies focused on employee per-
formance appraisal methods applied by agricultural businesses.
joc_2-2013_v4.indd 27 26.6.2013 11:46:27
Journal of Competitiveness 28
The following part contains survey outcomes focusing on factors determining the application
of the above-mentioned appraisal methods in agriculture and their utilisation in other human
resources management areas.
In this section could be mention a difference in the using of performance appraisal methods ac-
cording to the size of the organizations, their legal forms or the presence of foreign owners. But
it was not possible test the dependencies, because they do not meet the conditions for statistics
testing (more than 25% of the theoretical frequencies are less than the 5).
4.1 Employee Performance Appraisal Methods Applied by Agricultural Organizations
The most commonly applied employee performance appraisal methods in the sample group of
agricultural organizations in the Czech Republic are as follows (Fig. 1): predefned goals based
performance appraisal (51.2%), predefned standard fulflment based performance appraisal
(36.6%), appraisal interview (29.3%), rating scale (14.6%), free essay (12.2%), ranking (7.3%) and
appraisal using the 360-degree method (2.4%) (Venclová, Königová, Fejfar, 2013).
Fig. 1 - Appraisal methods in agricultural organizations in the Czech Republic. Source: Venclová, Königová, Fejfar
(2013)
All agricultural organizations that apply the formal system of employee performance appraisal
(i.e. 41 businesses) maintain the appraisal results for further use (Fig. 2). They are most frequent-
ly used for reward purposes (92.7%), personnel planning (19.5%), education and development
(17.1%) and career management (7.3%) (Venclová, Königová, Fejfar, 2013).
10%
20%
30%
40%
50%
60%
0%
0%
joc_2-2013_v4.indd 28 26.6.2013 11:46:27
29
Fig. 2 - Overview of areas of human resources management that use the outcomes of formal employee performance
appraisal in agricultural organizations in the Czech Republic. Source: Venclová, Königová, Fejfar (2013)
Based on the above-mentioned data, organizations applying formal employee performance ap-
praisal were selected (i.e. 41 organizations out of the total number of 332) and subsequently
tested for null hypotheses no. 1, 2, 3, 4, 5 and 6 on independence between:
the use of the results of formal employee appraisal in the area of employee reward or
the use of the results of formal employee appraisal in the area of personnel planning and the
method of formal appraisal applied:
predefned goals based performance appraisal,
predefned standard fulflment based performance appraisal,
appraisal interview.
H
0
: There is no dependency between the utilization of outcomes of formal appraisal in the
area of employee reward and the fact whether predefned goals based performance appraisal
is applied as a method of formal employee appraisal.
H
0
: There is no dependency between the utilization of outcomes of formal appraisal in the
area of personnel planning and the fact whether predefned goals based performance ap-
praisal is applied as a method of formal employee appraisal.
H
0
: There is no dependency between the utilization of outcomes of formal appraisal in the
area of employee reward system and the fact whether predefned standard fulflment based
performance appraisal is applied as a method of formal employee appraisal.
H
0
: There is no dependency between the utilization of outcomes of formal appraisal in the
area of personnel planning and the fact whether predefned standard fulflment based per-
formance appraisal is applied as a method of formal employee appraisal.
H
0
: There is no dependency between the utilization of outcomes of formal appraisal in the
?
?
?
?
?
1.
2.
3.
4.
5.
40%
50%
60%
70%
80%
90%
100%
0%
10%
20%
30%
40%
Reward purpose Personnel
planning
Education and
development
Career
management
joc_2-2013_v4.indd 29 26.6.2013 11:46:27
Journal of Competitiveness 30
area of employee reward system and the fact whether appraisal interview is applied as a
method of formal employee appraisal.
H
0
: There is no dependency between the utilization of outcomes of formal appraisal in the
area of personnel planning and the fact whether appraisal interview is applied as a method
of formal employee appraisal.
Statistical testing at the level of signifcance of ?=0.05 has proven that there is a relationship be-
tween the utilization of outcomes of formal appraisal in the area of personnel planning and the
fact whether agricultural organizations apply appraisal based on predefned goals as a method of
formal employee appraisal. This relationship has proven to be of moderate strength (Tab. 3).
This result confrms Ivorschi (2012), she writes that predefned goals help to control and monitor
individuals responsible for implementation of the plan. ‘Those involved can control their per-
formance by tracking progress against the targets and take corrective action if necessary.
Studies also show that individuals have higher performance when they are given the opportunity
to participate in setting goals to be achieved. It is important for managers to effectively imple-
ment suggestions subordinate, but not only enable him feel that he/she listens.’
In comparison with other disciplines researches say, that organization, which is applying method
predefned goals, ‘could beneft from discussing alternate ways of talking and thinking about its
constituent “levels.” ’ (Wibeck, 2012)
Other null hypotheses at the level of signifcance of ?=0.05 may not be rejected and no relation-
ship has been proven between the measured values.
Tab. 3 - Outcomes of testing of hypotheses no. 1 – 6. Source: Own data processed.
Number of
hypothesis
P-value
Rejection
of H0
Value of Phi
coeffcient
Value of Cram-
er’s coeffcient
Strength of the
relationship
1 0,463 No 0,538 - -
2 0,032 Yes 4,578 0,334 Moderate
3 0,261 No 1,262 - -
4 0,380 No 0,771 - -
5 0,872 No 0,026 - -
6 0,767 No 0,087 - -
4.2 Opinions of people involved in formal employee performance appraisal
and their utilization
When collecting information within the frame of employee performance appraisal, agricultur-
al organizations most frequently use the opinion of direct superiors (92.7%), higher superiors
(39%), employees evaluated (24.4%), customers (14.6%), colleagues (9.8%) and of a subordinate
employee (2.4%) (Venclová, Königová, Fejfar, 2013).
Out of the above-mentioned data, organizations that apply formal employee appraisal were se-
lected (i.e. 41 organizations out of the total of 332) and subsequently tested for null hypotheses
no. 7, 8, 9, 10, 11, 12, 13, 14, and 15 on independence between:
6.
joc_2-2013_v4.indd 30 26.6.2013 11:46:28
31
the required opinion of a direct superior,
a higher superior,
the employee themselves and the fact whether agricultural organizations use the following as
a method of formal employee appraisal:
predefned goals based performance appraisal,
predefned standard fulflment based performance appraisal,
appraisal interview.
7. H
0
: There is no dependency between the facts whether an opinion of the direct superior is
required in the process of formal employee appraisal and the fact whether predefned goals
based performance appraisal is applied as a method of formal employee appraisal.
8. H
0
: There is no dependency between the facts whether an opinion of the higher superior is
required in the process of formal employee appraisal and the fact whether predefned goals
based performance appraisal is applied as a method of formal employee appraisal.
9. H
0
: There is no dependency between the facts whether an opinion of the employee him-
self/herself is required in the process of formal employee appraisal and the fact whether
predefned goals based performance appraisal is applied as a method of formal employee
appraisal.
10. H
0
: There is no dependency between the facts whether an opinion of the direct superior
is required in the process of formal employee appraisal and the fact whether predefned
standard fulflment based performance appraisal is applied as a method of formal employee
appraisal.
11. H
0
: There is no dependency between the facts whether an opinion of the higher superior
is required in the process of formal employee appraisal and the fact whether predefned
standard fulflment based performance appraisal is applied as a method of formal employee
appraisal.
12. H
0
: There is no dependency between the facts whether an opinion of the employee him-
self/herself is required in the process of formal employee appraisal and the fact whether
predefned standard fulflment based performance appraisal is applied as a method of for-
mal employee appraisal.
13. H
0
: There is no dependency between the facts whether an opinion of the direct superior is
required in the process of formal employee appraisal and the fact whether appraisal inter-
view is applied as a method of formal employee appraisal.
14. H
0
: There is no dependency between the facts whether an opinion of the higher superior is
required in the process of formal employee appraisal and the fact whether appraisal inter-
view is applied as a method of formal employee appraisal.
15. H
0
: There is no dependency between the facts whether an opinion of the employee him-
self/herself is required in the process of formal employee appraisal and the fact whether
appraisal interview is applied as a method of formal employee appraisal.
Statistical testing at the level of signifcance of ?=0.05 has proven that there is a relationship
between the facts that an opinion of the employee is required in the process of formal employee
appraisal and the fact that appraisal based on standard fulflment is applied as a method of for-
?
?
?
?
?
?
joc_2-2013_v4.indd 31 26.6.2013 11:46:28
Journal of Competitiveness 32
mal employee appraisal. This relationship has proven to be of medium strength (Tab. 4).
Wang et al. (2011) found that ‘performance evaluation systems have a positive effect on both
organizational learning and organizational identifcation. In addition, organizational learning
has a positive effect on organizational identifcation.’
Other null hypotheses at the level of signifcance of ?=0.05 may not be rejected and no relation-
ship has been proven between the measured values.
Tab. 4 – Outcomes of testing of hypotheses no. 7-15. Source: Own data processed.
Number of
hypothesis
P-value
Rejection
of H0
Value of Phi
coeffcient
Value of Cram-
er’s coeffcient
Strength of the
relationship
7 0,414 No 0,520 - -
8 0,444 No 0,586 - -
9 0,414 No 0,666 - -
10 0,834 No 0,044 - -
11 0,070 No 3,272 - -
12 0,021 Yes 5,333 0,361 Moderate
13 0,950 No 0,004 - -
14 0,154 No 2,035 - -
15 0,153 No 2,044 - -
5. DISCUSSION
Formal employee appraisal is an important human resources management tool whose outcomes
are utilized in other areas of human resources management, such as:
reward
personnel planning
education and development
career planning (Manoharan, Muralidharan and Deschmukh, 2012).
The quantitative survey conducted at agricultural organizations in the Czech Republic has con-
frmed that agricultural organizations apply selected methods of employee performance apprais-
al in particular due to the fact that they have a relationship to other areas of human resource
management.
One function of a performance appraisal system is to provide input for reward decision (Nelson
& Quick, 2008). According to Stephan and Dorfman (1989) outcomes of effective performance
appraisal are improvement in the accuracy of employee performance and establishing relation-
ship between performance on tasks and a clear potential for reward. In the survey it has been sta-
tistically proven that there is a relationship between the method of appraisal based on predefned
goal accomplishment applied by agricultural organizations and personnel planning although the
survey outcomes clearly show that the outcomes of formal appraisal are most frequently used in
the area of reward (92.7%).
The sample group of agricultural organizations apply employee performance appraisal methods,
?
?
?
?
joc_2-2013_v4.indd 32 26.6.2013 11:46:28
33
such as those based on predefned goals, standard fulflment, appraisal interviews, rating scale
methods, free essay and ranking and the 360-degree feedback. Authors (Hroník, 2006; Wag-
nerová, 2008; Kocianová, 2010) agree that each method requires a different type of appraiser.
Each type of appraiser has its pros and cons (Foot & Hook, 2002), and therefore it is advisable
to apply a multi-source employee appraisal. According to the survey conducted, the application
of methods in agricultural organizations ranges across the entire time spectrum. It covers the
past (critical incident method, predefned standard fulflment based performance appraisal), the
present (360-degree feedback) as well as the future (predefned goals based performance apprais-
al) and a method that covers all time horizons and areas of appraisal – i.e. appraisal interviews.
Statistical testing has proven a dependency between the request for an opinion of the employee
evaluated and the predefned standard fulflment based performance appraisal despite the fact
that a major part of respondents said that it was an opinion of the direct superior that was re-
quired most frequently in the process of formal appraisal (92.7%).
6. CONCLUSION
The quantitative survey conducted shows that only a small number of agricultural organizations
apply formal employee performance appraisal.
The outcomes of the survey also reveal that the most commonly applied methods of employee
performance appraisal in the sample group (41 companies) are as follows: predefned goals based
performance appraisal, predefned standard fulflment based performance appraisal, appraisal
interview, free essay, appraisal based on rating and ranking and the 360-degree feedback. These
methods are easily quantifable and not too time-consuming, with the exception of the 360-de-
gree method which is, however, its advantage is that it provides a comprehensive picture of the
employee since the appraisal is usually based on six sources.
According to the survey, agricultural organizations utilize the outcomes of formal employee ap-
praisal in other human resources management areas, in particular in the area of reward (92.7%)
and personnel planning (19.5%). Statistically a dependency has been proven between the pre-
defned goals based performance appraisal applied by agricultural organizations and personnel
planning.
In the process of formal employee appraisal, agricultural organizations in the Czech Republic
most frequently require an opinion of the direct superior and least frequently an opinion of a
subordinate employee. At the level of signifcance of ? = 0.05, a relationship between the fact
that an opinion of the evaluated employee is requested and the fact that the method of appraisal
based on standard fulflment is applied. This relationship has been tested by means of Cramér´s
V test and has proven to be of medium strength (0.361).
The 360 degree method is the least frequently applied employee appraisal method in the sample
group of agricultural organizations in the Czech Republic and is the only method in the category
of methods used that concentrates on the present. Therefore its share should be higher than
2.4%. Agricultural organizations from the sample group should apply more methods focused on
a certain type of employees since not all universal methods are able to cover all areas of employee
performance appraisal.
Acknowledgement
joc_2-2013_v4.indd 33 26.6.2013 11:46:28
Journal of Competitiveness 34
This article is a research project of the Czech University of Life Sciences and has been made possible due to the
support of the Internal Grant Agency (IGA) of the CULS Prague, Registration Number 20121036 - Employee
performance appraisal as a performance management tool.
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Contact information
Ing. Kate?ina Venclová
Czech University of Life Sciences, Faculty of Economics and Management,
Kamýcká 129, 165 21 Suchdol, Prague 6, Czech Republic
Email: [email protected]
Ing. Andrea Šalková
Czech University of Life Sciences, Faculty of Economics and Management,
Kamýcká 129, 165 21 Suchdol, Prague 6, Czech Republic
Email: [email protected]
Ing. Gabriela Kolá?ková
Czech University of Life Sciences, Faculty of Economics and Management,
Kamýcká 129, 165 21 Suchdol, Prague 6, Czech Republic
Email: [email protected]
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doc_745346939.pdf
Study on Identification of Employee Performance Appraisal Methods in Agricultural Organizations
A formal employee performance appraisal is regarded as one of the tools of human resources performance management. People, their knowledge and skills are currently considered to be the most valuable resource a company has. The article focuses on methods of employee performance appraisal in agricultural organizations in the Czech Republic.
Journal of Competitiveness 20
Identification of Employee Performance Appraisal
Methods in Agricultural Organizations
Venclová Kate?ina, Šalková Andrea, Kolá?ková Gabriela
Abstract
A formal employee performance appraisal is regarded as one of the tools of human resources
performance management. People, their knowledge and skills are currently considered to be the
most valuable resource a company has. The article focuses on methods of employee performance
appraisal in agricultural organizations in the Czech Republic. The frst part of the article deals
with the theoretical background of the term “formal appraisal” and employee performance ap-
praisal methods as defned by Czech and foreign specialists. Further, the article describes, based
on a questionnaire survey, employee performance appraisal methods that are considered impor-
tant for the agricultural organizations in the Czech Republic. The aim of the article is to identify
the current state of formal employee appraisal in a sample group of agricultural organizations
and to test dependencies between selected qualitative characteristics. The outcomes show that
the most commonly used methods of employee performance appraisal in agricultural organiza-
tions include predefned goal-based performance appraisal, predefned standard outcome-based
performance appraisal and appraisal interviews. Agricultural organizations apply these methods
in particular due to the fact that their fndings are further utilized in other areas of human
resource management, such as reward system and personnel planning. In statistical terms, de-
pendency between the method of employee performance appraisal according to predefned goals
applied by agricultural organizations and personnel planning (an area of human resources man-
agement) has been proven (p-value: 0.032, Phi coeffcient: 4.578).
Key words: agriculture, organization, employee appraisal, appraisal methods, employee
1. INTRODUCTION
At present, people, their knowledge and skills are considered to be the most valuable resource
a company has, therefore it is necessary not only to reward and develop them (Hroník, 2006;
Koubek, 2007; Banfeld & Kay, 2008; B?lohlávek, 2009; Plamínek, 2010), but also to evaluate
them, since employee performance appraisal together with reward system represent an important
part of employee performance management (Dessler in Kondrasuk, 2011; Palailogos, Popazekos,
Panavotopoulou, 2011; Lussier & Hendon 2012; Snell & Bohlander 2012).
Formal employee performance appraisal is an evaluation process through which managers evalu-
ate, compare and provide feedback on employee performance (Kocianová, 2010; Giangrecco,
Carugati, Sabastino, Al Tamini, 2012, Murphy & Cleveland in Spence & Keeping, 2011) and
manage human resources in an organization (Roberts, 2003; De Andrés, García – Lapresta,
Gonzáles Pachón, 2010).
Employee performance appraisal is valuable for the organization, the manager as well as for the
employee evaluated. Appraisal effciency is determined by selected appraisal criteria, selected ap-
Vol. 5, Issue 2, pp. 20-36, June 2013
ISSN 1804-171X (Print), ISSN 1804-1728 (On-line), DOI: 10.7441/joc.2013.02.02
joc_2-2013_v4.indd 20 26.6.2013 11:46:27
21
praiser/s, selected appraisal methods and the quality of their application (Lukášová, 2010).
Knowledge regarding the specifc HRM challenges farms are currently facing, and even their
specifc HRM practices and strategies, is limited. Identifying and structuring HRM practices and
related risk in animal agriculture are important to help frame questions and provide empirical
grounding for future in-depth research of agriculture HRM (Bitsch, Kassa, Harsh and Mugera,
2006). Agribusiness managers have little to rely on, when developing personnel policies and
procedures for a growing business. Practices developed for large corporations often times do not
scale down well to smaller businesses or may not ft the agricultural or agribusiness environment
(Bitsch, 2009).
The number of employees as of 31 December 2011 in agricultural, forestry and fshing sector
(according to CZ-NACE) amounted to 151,200, which represents 3.1% of the overall number
of employees involved in the national economy (NE) of the Czech Republic. This section ranks
9th (out of 19 sections as defned by CZ-NACE) as far as employment in the NE of the Czech
Republic is concerned (Czech Statistical Offce [CZSO], 2011).
The need to address the issue of human resources in agriculture resulted from the different
position of agriculture to other sectors. The other need was the lack of information on human
resource management (performance appraisal as an integral part of human resource manage-
ment) in agriculture. This fact is supported by a few experts (Bitsch, Kassa, Harsh and Mugera,
2006; Bitsch, 2009).
The aim of this article is therefore the identifcation of the current state of formal employee
appraisal in the sample group of agricultural organizations, based on analysis of survey data
and testing of dependencies between selected qualitative characteristics that relate to the issues
examined.
The article was produced on the basis of an analysis of primary and secondary sources, in par-
ticular research articles focusing on employee performance appraisal. Primary data is derived
from a questionnaire survey carried out to explore the use of performance appraisal methods in
agricultural organizations in the Czech Republic.
2. THEORETICAL BACKGROUND
Performance management can be defned as a systematic process for improving organizational
performance by developing the performance of individuals and teams (Armstrong, 2012). Per-
formance management is the system through which organizations set work goals, determine
performance standards, assign and evaluate work, provide performance feedback, determine
training and development needs and distribute rewards (Briscoe & Claus, 2008). Performance
management is a process involving performance planning, performance managing, performance
appraisal, performance rewarding and performance development (Deb, 2009). Performance ap-
praisal can be defned as the formal assessment and rating of individuals by their managers
(Armstrong, 2012).
2.1 Formal employee performance appraisal
Employee performance appraisal has two forms – formal (systematic) and informal (non-sys-
tematic) appraisal.
joc_2-2013_v4.indd 21 26.6.2013 11:46:27
Journal of Competitiveness 22
Informal appraisal means continuous evaluation of an employee by her/his superior during the
work process (D?dina & Cejthamr, 2005). Formal employee appraisal is a formal organizational
process conducted on a systematic basis in order to enable a comparison between the expected
individual (group) and real performance (Giangreco et al, 2012). Formal appraisal consists of
several phases and selected methods according to appraisal areas (B?lohlávek, 2009).
According to Kondrasuk (2011) formal appraisal may be defned as follows:
A tool or a mode that evaluates the work performance of an employee.
An interview in the course of which an employee’s work performance is evaluated and the
employee is given feedback.
A system of determining an employee’s work prospects/current work performance /evalu-
ated performance/feedback provided to employees through performance appraisal and the
possibilities of its future improvement/determining new goals and expectations for another
period.
A part of performance management.
2.2 Employee performance appraisal methods
The intention to fnd an optimal way of employee performance appraisal led to the development
of a number of methods. Methods differ in terms of their laboriousness, time demands, costs and
usability, e.g. for the purposes of reward of employees subject to the appraisal. A signifcant crite-
rion for the distinction of methods and their suitability for specifc situations is time or whether
the method is aimed at the evaluating of work already carried out or the identifcation of future
results. Further, it is possible to classify appraisal methods according to the area of appraisal they
cover and the time horizon they focus on.
2.2.1 Classifcation of employee performance appraisal methods based on the time factor
according the Czech authors
Three groups of methods may be distinguished according to the time horizon (see Tab. 1): meth-
ods focusing on the past that are targeted at past events; methods focusing on the present state
that evaluate the current situation and methods focusing on the future that are oriented towards
future forecasts (Hroník, 2006). A similar system of method classifcation is also recognised by
Dvo?áková (2012) who categorises methods according to the time criterion and distinguishes
between methods concentrating on work already performed (on the past) and methods concen-
trating on the future and identifying the development potential of employees.
Methods focusing on the past have the advantage of dealing with work already done and are
therefore relatively measurable. The disadvantage of this method is the impossibility of result
alteration. Employee performance appraisal oriented towards the future focuses on future per-
formance (Duda, 2008).
?
?
?
?
joc_2-2013_v4.indd 22 26.6.2013 11:46:27
23
Tab. 1 - Appraisal methods according to the time perspective as categorised by Czech authors.
Source: Own data processed based on information obtained from selected publications (Hroník
2006; Duda 2008; Dvo?áková 2012)
Methods focusing
on the past
Methods focusing
on the present
Methods focusing
on the future
Hroník – X, Dvo?áková – Y, Duda - Z
Critical Incident Method XYZ
Assessment/Development
centre
X YZ
360 degree feedback X Y
Management by Objectives Y
Predefned Standard Fulfl-
ment based Performance
Appraisal
Y
Checklist YZ
Rating Scales YZ
Behaviorally Anchored Rating
Scale
Y
Confdential Report Y
Paired Comparison YZ
Self - Assessment Z
2.2.2 Classifcation of employee performance appraisal methods according to foreign
authors
While Czech authors primarily concentrate on the categorisation of methods according to the
time criterion, foreign specialists offer more types of method classifcation. Their classifcation
is as follows:
traditional and modern methods (Deb, 2006; Khurana, Khurana and Sharma, 2010; Rand-
hawa, 2007),
objective methods or performance-oriented methods and judgmental methods (Griffn,
2012; Pride, Hughes and Kapoor, 2012),
scaling methods, narrative methods (Mathis & Jackson 2011),
comparative, rating, narrative and behavioural methods (Bogardus, 2007; Schermerhorn,
2011) (Tab. 2).
According to these authors, traditional methods cover methods focusing on performance –
paired or group comparisons, rating scales and reports, questionnaires, a critical/key incident
method, etc. When compared to the classifcation by Czech authors, there is a link between
this classifcation and the method categorisation according to the time factor, more specifcally
with methods focusing on the past, i.e. on work already performed. On the other hand, modern
methods are partly similar to methods focusing on the future that estimate an employee’s devel-
opment potential. Authors promoting this type of method categorisation (Deb, 2006; Khurana
?
?
?
?
joc_2-2013_v4.indd 23 26.6.2013 11:46:27
Journal of Competitiveness 24
et al, 2010; Randhawa, 2007) consider the following methods to be modern ones: Management
by Objectives, Assessment Centre, BARS, 360 degree feedback, and human resources account-
ing. Similarly like Czech authors, foreign authors also differ in their opinions on method clas-
sifcation as well as the grouping of these methods. Thus performance-oriented and judgmental
methods also include methods that other authors classify as traditional or modern. As Griffn
(2012) states, performance-oriented methods are targeted at the evaluation of current outputs
and employee is assessed under standardized conditions, while judgmental methods incorporate
rating and ranking techniques (BARS method, rating scales, employee ranking and comparison).
Rating methods, according to Mathis and Jackson (2011), include checklists, graphic rating scales
and the BARS method. Narrative methods are used in cases requiring written or oral appraisal
(they include the free essay (description) and critical/key incident methods (Mathis & Jackson,
2011). The last group, as defned by foreign authors, consists of comparative, rating, narrative,
and behavioural methods. Comparative methods compare work performance of individuals
– the most common type is the paired comparison, ranking, forced distribution method and
forced choice method. According to Bogardus (2007), the most common appraisal methods are
checklists and rating scales. Narrative methods require description of the work performance of
an employee by a manager, they include the essay or free narration method, the critical/key in-
cident method and the confdential report. The group of behavioural methods covers the BARS
method (Bogardus, 2007).
Tab. 2 – Classifcation of appraisal method according the foreign authors. Source: Own data
processed based on information obtained from selected publications (A - Deb, 2006; C – Rand-
hawa, 2007; G – Bogardus, 2007; F – Mathis & Jackson, 2011; Schermerhorn, 2011B – Khurana
et al, 2010; D – Griffn, 2012; E – Pride et al, 2012)
Authors
A B C D E F G H
Traditional Methods
Ranking Method X X X
Paired Comparison X X X
Rating Scales X X X
Forced Choice Method X X X
Forced Distribution Method X X X
Essay Method X X X
Group Appraisal Method X
Critical Incident Method X X X
Field Review X X X
Confdential Reports X X X
Checklist X X
Person to Person Comparison X
joc_2-2013_v4.indd 24 26.6.2013 11:46:27
25
Modern Methods
Management by Objectives X X X
Assessment Centre X X X
Human Resources Accounting X X X
Behaviourally Anchored Rating
Scale
X X X
360- degree feedback X X X
Psychological Appraisals X
Judgmental Methods
Behaviorally Anchored Rating
Scale
X
Rating Scales X X
Ranking X
Rating X
Scaling Methods
Checklist X
Graphic Rating Scales X
Behaviorally Anchored Rating
Scale
X
Narrative Methods
Free Essay Method X X
Critical Incident Method X X
Confdential Reports X
Comparative Methods
Paired Comparison X X
Ranking X
Forced Distribution Method X X
Forced Choice Method X
Rating Methods
Checklist X
Rating Scales X X
Behaviorally Anchored Rating
Scale
X
Behavioural Methods
Behaviorally Anchored Rating
Scale
X
joc_2-2013_v4.indd 25 26.6.2013 11:46:27
Journal of Competitiveness 26
2.2.3 Description of selected employee performance appraisal methods according to
Czech and foreign authors
Despite opinion differences in the method classifcation, both Czech and foreign authors have
mutually contributed to the development of descriptions of selected methods.
Predefned goals based performance appraisal is a method where an employee concludes an
agreement with his superior regarding the main goals of his/her work for a certain period of
time; a plan is developed specifying how and when the goals are to be fulflled and criteria
are determined to check the accomplishment of the goals and the progress towards the goal
is regularly monitored until the expiration of the period agreed upon (Dvo?áková, 2012). The
method evaluates the accomplishment of predefned comprehensive and partial goals that are
in harmony with the organization’s goals. These are determined during discussions between the
employee and the superior (R?mer, 2006).
In the process of appraisal based on a critical incident or using the Critical Incident Method
(Duda 2008; Hroník 2006) or the Critical Incident Technique (Wagnerová, 2008; Bogardus,
2007; Durai, 2010), the appraiser is obliged to keep written records on positive and negative
actions related to the work of the employee in question (Durai, 2010). The appraiser marks any
successful or unsuccessful act of each employee, is able to detect, in the course of the appraisal
process, any critical incident and notify the employee there of (Bogardus, 2007).
Rating scales is the most commonly applied method (Dvo?áková, 2012). Rating usually means
evaluating the performance and behaviour of an employee according to a predefned scale
(Hospodá?ová, 2008). This method is simple, unambiguous and permits fast appraisal of several
employees at a time. The appraiser reviews the employee performance and creates scales that
contain groups of features (factors) and the scope of expected performance for each of the fea-
tures (Durai, 2010).
The Behaviourally Anchored Rating Scale (BARS) method appraises behaviours necessary for
the successful performance of work. It focuses on the approach to work, adherence to work
procedures and usefulness of an employee’s performance (Kocianová, 2010). The BARS method
measures employee performance in several areas, such as the quantity and quality of work or the
fulflment of tasks. It describes an effcient and non-effcient performance in each area (Sims,
2002).
The 360 degree feedback method or the 360-degree multi-criteria appraisal of performance pro-
vides a comprehensive, multi-level overview of employee performance (Hospodá?ová, 2008). It is
a systematic collection of data and feedback on the performance of individuals or groups and the
technical measurement of behaviours and competencies of individuals or groups in the process of
fulflment of predefned goals (Ward, 1997). The Ranking is based on the principle of employee
ranking according to their relative value for the organization as compared with other employees
(Durai, 2010). This method orders all tasks according to their level of signifcance and each task
then becomes more or less important than the previous one (Kumar, 2011). Methods based on
employee ranking according to their work performance lie in the comparison of performance of
two or more individuals. The most common example is alternate comparison (the appraiser frst
chooses the best and the worst employee and follows the procedure until all employees are put on
the list), paired comparison (the appraiser compares the frst employee with the second employee
on the employee list choosing a certain criterion, then with the third and so on and determines the
better one in each of the pairs) and Forced Distribution (Koubek, 2007).
joc_2-2013_v4.indd 26 26.6.2013 11:46:27
27
3. ARTICLE OBJECTIVES AND METHODOLOGY
The main aim of this article is to identify, based on a quantitative survey, the current state of
formal employee performance appraisal in agricultural organizations in the Czech Republic. A
partial goal of the article is to test dependencies between selected qualitative characteristics relat-
ing to employee performance appraisal.
The article has been prepared using the analysis of secondary resources (scientifc publications
and articles from specialised databases, such as Emerald, ScienceDirect and ProQuest) and pri-
mary resources in the form of results of the quantitative survey conducted in a sample group of
agricultural organizations in the Czech Republic.
Primary data was obtained by a questionnaire survey which took place from June to September
2012. Questionnaires were sent electronically using the LimeSurvey application. They were
distributed among legal entities whose purpose of business is agriculture and that operate in the
Czech Republic. 1,698 organizations were addressed and the questionnaire was completed by 332
respondents (by HR managers, managers and owners). In addition, the frst question contains a
short explanation of formal appraisal system. The questionnaire return rate was 19.6%. 73.8 %
of these organizations were small businesses (with up to 50 employees), 25.9% were medium-
sized businesses (from 51 to 249 employees) and 0.3% were large businesses (with more than 250
employees). Czech businesses accounted for 96.1%, while Czech businesses with foreign partici-
pation and foreign businesses represented 2.7% and 1.2% respectively. In terms of legal form,
the most commonly represented companies were limited liability companies (35.8%), followed
by co-operatives (26.8%) and joint stock companies (22.9%).
Out of these 332 respondents, only 41 organizations (12.3%) stated that they used formal em-
ployee performance appraisal. The sample group of 41 organizations were later tested for null
hypotheses using Pearson’s Chi Square Test that may be applied to sample groups consisting of
more than 40 respondents.
To process data obtained in terms of absolute and relative frequencies the Microsoft Excel 2007
programme was used.
The statistical analysis was conducted by means of the IBM SPSS programme. Null and alterna-
tive hypotheses were developed and tested by means of Pearson’s Chi Square Test in association
tables (more than 20 percent of theoretical frequencies amounted to less than 5, therefore it was
necessary to merge some of the cells) at the selected signifcance level of ? = 0.05.
Where dependency between the selected qualitative characteristics was proven (i.e. in the event a
null hypothesis was rejected in favour of an alternative hypothesis at the selected level of signif-
cance of ? = 0.05), the level of dependency was tested by means of Cramer’s V test.
4. RESULTS
Based on the quantitative survey targeted at the formal employee performance appraisal in a
sample group of agricultural organizations in the Czech Republic, a statistical evaluation of
results was conducted by means of relative and absolute frequencies focused on employee per-
formance appraisal methods applied by agricultural businesses.
joc_2-2013_v4.indd 27 26.6.2013 11:46:27
Journal of Competitiveness 28
The following part contains survey outcomes focusing on factors determining the application
of the above-mentioned appraisal methods in agriculture and their utilisation in other human
resources management areas.
In this section could be mention a difference in the using of performance appraisal methods ac-
cording to the size of the organizations, their legal forms or the presence of foreign owners. But
it was not possible test the dependencies, because they do not meet the conditions for statistics
testing (more than 25% of the theoretical frequencies are less than the 5).
4.1 Employee Performance Appraisal Methods Applied by Agricultural Organizations
The most commonly applied employee performance appraisal methods in the sample group of
agricultural organizations in the Czech Republic are as follows (Fig. 1): predefned goals based
performance appraisal (51.2%), predefned standard fulflment based performance appraisal
(36.6%), appraisal interview (29.3%), rating scale (14.6%), free essay (12.2%), ranking (7.3%) and
appraisal using the 360-degree method (2.4%) (Venclová, Königová, Fejfar, 2013).
Fig. 1 - Appraisal methods in agricultural organizations in the Czech Republic. Source: Venclová, Königová, Fejfar
(2013)
All agricultural organizations that apply the formal system of employee performance appraisal
(i.e. 41 businesses) maintain the appraisal results for further use (Fig. 2). They are most frequent-
ly used for reward purposes (92.7%), personnel planning (19.5%), education and development
(17.1%) and career management (7.3%) (Venclová, Königová, Fejfar, 2013).
10%
20%
30%
40%
50%
60%
0%
0%
joc_2-2013_v4.indd 28 26.6.2013 11:46:27
29
Fig. 2 - Overview of areas of human resources management that use the outcomes of formal employee performance
appraisal in agricultural organizations in the Czech Republic. Source: Venclová, Königová, Fejfar (2013)
Based on the above-mentioned data, organizations applying formal employee performance ap-
praisal were selected (i.e. 41 organizations out of the total number of 332) and subsequently
tested for null hypotheses no. 1, 2, 3, 4, 5 and 6 on independence between:
the use of the results of formal employee appraisal in the area of employee reward or
the use of the results of formal employee appraisal in the area of personnel planning and the
method of formal appraisal applied:
predefned goals based performance appraisal,
predefned standard fulflment based performance appraisal,
appraisal interview.
H
0
: There is no dependency between the utilization of outcomes of formal appraisal in the
area of employee reward and the fact whether predefned goals based performance appraisal
is applied as a method of formal employee appraisal.
H
0
: There is no dependency between the utilization of outcomes of formal appraisal in the
area of personnel planning and the fact whether predefned goals based performance ap-
praisal is applied as a method of formal employee appraisal.
H
0
: There is no dependency between the utilization of outcomes of formal appraisal in the
area of employee reward system and the fact whether predefned standard fulflment based
performance appraisal is applied as a method of formal employee appraisal.
H
0
: There is no dependency between the utilization of outcomes of formal appraisal in the
area of personnel planning and the fact whether predefned standard fulflment based per-
formance appraisal is applied as a method of formal employee appraisal.
H
0
: There is no dependency between the utilization of outcomes of formal appraisal in the
?
?
?
?
?
1.
2.
3.
4.
5.
40%
50%
60%
70%
80%
90%
100%
0%
10%
20%
30%
40%
Reward purpose Personnel
planning
Education and
development
Career
management
joc_2-2013_v4.indd 29 26.6.2013 11:46:27
Journal of Competitiveness 30
area of employee reward system and the fact whether appraisal interview is applied as a
method of formal employee appraisal.
H
0
: There is no dependency between the utilization of outcomes of formal appraisal in the
area of personnel planning and the fact whether appraisal interview is applied as a method
of formal employee appraisal.
Statistical testing at the level of signifcance of ?=0.05 has proven that there is a relationship be-
tween the utilization of outcomes of formal appraisal in the area of personnel planning and the
fact whether agricultural organizations apply appraisal based on predefned goals as a method of
formal employee appraisal. This relationship has proven to be of moderate strength (Tab. 3).
This result confrms Ivorschi (2012), she writes that predefned goals help to control and monitor
individuals responsible for implementation of the plan. ‘Those involved can control their per-
formance by tracking progress against the targets and take corrective action if necessary.
Studies also show that individuals have higher performance when they are given the opportunity
to participate in setting goals to be achieved. It is important for managers to effectively imple-
ment suggestions subordinate, but not only enable him feel that he/she listens.’
In comparison with other disciplines researches say, that organization, which is applying method
predefned goals, ‘could beneft from discussing alternate ways of talking and thinking about its
constituent “levels.” ’ (Wibeck, 2012)
Other null hypotheses at the level of signifcance of ?=0.05 may not be rejected and no relation-
ship has been proven between the measured values.
Tab. 3 - Outcomes of testing of hypotheses no. 1 – 6. Source: Own data processed.
Number of
hypothesis
P-value
Rejection
of H0
Value of Phi
coeffcient
Value of Cram-
er’s coeffcient
Strength of the
relationship
1 0,463 No 0,538 - -
2 0,032 Yes 4,578 0,334 Moderate
3 0,261 No 1,262 - -
4 0,380 No 0,771 - -
5 0,872 No 0,026 - -
6 0,767 No 0,087 - -
4.2 Opinions of people involved in formal employee performance appraisal
and their utilization
When collecting information within the frame of employee performance appraisal, agricultur-
al organizations most frequently use the opinion of direct superiors (92.7%), higher superiors
(39%), employees evaluated (24.4%), customers (14.6%), colleagues (9.8%) and of a subordinate
employee (2.4%) (Venclová, Königová, Fejfar, 2013).
Out of the above-mentioned data, organizations that apply formal employee appraisal were se-
lected (i.e. 41 organizations out of the total of 332) and subsequently tested for null hypotheses
no. 7, 8, 9, 10, 11, 12, 13, 14, and 15 on independence between:
6.
joc_2-2013_v4.indd 30 26.6.2013 11:46:28
31
the required opinion of a direct superior,
a higher superior,
the employee themselves and the fact whether agricultural organizations use the following as
a method of formal employee appraisal:
predefned goals based performance appraisal,
predefned standard fulflment based performance appraisal,
appraisal interview.
7. H
0
: There is no dependency between the facts whether an opinion of the direct superior is
required in the process of formal employee appraisal and the fact whether predefned goals
based performance appraisal is applied as a method of formal employee appraisal.
8. H
0
: There is no dependency between the facts whether an opinion of the higher superior is
required in the process of formal employee appraisal and the fact whether predefned goals
based performance appraisal is applied as a method of formal employee appraisal.
9. H
0
: There is no dependency between the facts whether an opinion of the employee him-
self/herself is required in the process of formal employee appraisal and the fact whether
predefned goals based performance appraisal is applied as a method of formal employee
appraisal.
10. H
0
: There is no dependency between the facts whether an opinion of the direct superior
is required in the process of formal employee appraisal and the fact whether predefned
standard fulflment based performance appraisal is applied as a method of formal employee
appraisal.
11. H
0
: There is no dependency between the facts whether an opinion of the higher superior
is required in the process of formal employee appraisal and the fact whether predefned
standard fulflment based performance appraisal is applied as a method of formal employee
appraisal.
12. H
0
: There is no dependency between the facts whether an opinion of the employee him-
self/herself is required in the process of formal employee appraisal and the fact whether
predefned standard fulflment based performance appraisal is applied as a method of for-
mal employee appraisal.
13. H
0
: There is no dependency between the facts whether an opinion of the direct superior is
required in the process of formal employee appraisal and the fact whether appraisal inter-
view is applied as a method of formal employee appraisal.
14. H
0
: There is no dependency between the facts whether an opinion of the higher superior is
required in the process of formal employee appraisal and the fact whether appraisal inter-
view is applied as a method of formal employee appraisal.
15. H
0
: There is no dependency between the facts whether an opinion of the employee him-
self/herself is required in the process of formal employee appraisal and the fact whether
appraisal interview is applied as a method of formal employee appraisal.
Statistical testing at the level of signifcance of ?=0.05 has proven that there is a relationship
between the facts that an opinion of the employee is required in the process of formal employee
appraisal and the fact that appraisal based on standard fulflment is applied as a method of for-
?
?
?
?
?
?
joc_2-2013_v4.indd 31 26.6.2013 11:46:28
Journal of Competitiveness 32
mal employee appraisal. This relationship has proven to be of medium strength (Tab. 4).
Wang et al. (2011) found that ‘performance evaluation systems have a positive effect on both
organizational learning and organizational identifcation. In addition, organizational learning
has a positive effect on organizational identifcation.’
Other null hypotheses at the level of signifcance of ?=0.05 may not be rejected and no relation-
ship has been proven between the measured values.
Tab. 4 – Outcomes of testing of hypotheses no. 7-15. Source: Own data processed.
Number of
hypothesis
P-value
Rejection
of H0
Value of Phi
coeffcient
Value of Cram-
er’s coeffcient
Strength of the
relationship
7 0,414 No 0,520 - -
8 0,444 No 0,586 - -
9 0,414 No 0,666 - -
10 0,834 No 0,044 - -
11 0,070 No 3,272 - -
12 0,021 Yes 5,333 0,361 Moderate
13 0,950 No 0,004 - -
14 0,154 No 2,035 - -
15 0,153 No 2,044 - -
5. DISCUSSION
Formal employee appraisal is an important human resources management tool whose outcomes
are utilized in other areas of human resources management, such as:
reward
personnel planning
education and development
career planning (Manoharan, Muralidharan and Deschmukh, 2012).
The quantitative survey conducted at agricultural organizations in the Czech Republic has con-
frmed that agricultural organizations apply selected methods of employee performance apprais-
al in particular due to the fact that they have a relationship to other areas of human resource
management.
One function of a performance appraisal system is to provide input for reward decision (Nelson
& Quick, 2008). According to Stephan and Dorfman (1989) outcomes of effective performance
appraisal are improvement in the accuracy of employee performance and establishing relation-
ship between performance on tasks and a clear potential for reward. In the survey it has been sta-
tistically proven that there is a relationship between the method of appraisal based on predefned
goal accomplishment applied by agricultural organizations and personnel planning although the
survey outcomes clearly show that the outcomes of formal appraisal are most frequently used in
the area of reward (92.7%).
The sample group of agricultural organizations apply employee performance appraisal methods,
?
?
?
?
joc_2-2013_v4.indd 32 26.6.2013 11:46:28
33
such as those based on predefned goals, standard fulflment, appraisal interviews, rating scale
methods, free essay and ranking and the 360-degree feedback. Authors (Hroník, 2006; Wag-
nerová, 2008; Kocianová, 2010) agree that each method requires a different type of appraiser.
Each type of appraiser has its pros and cons (Foot & Hook, 2002), and therefore it is advisable
to apply a multi-source employee appraisal. According to the survey conducted, the application
of methods in agricultural organizations ranges across the entire time spectrum. It covers the
past (critical incident method, predefned standard fulflment based performance appraisal), the
present (360-degree feedback) as well as the future (predefned goals based performance apprais-
al) and a method that covers all time horizons and areas of appraisal – i.e. appraisal interviews.
Statistical testing has proven a dependency between the request for an opinion of the employee
evaluated and the predefned standard fulflment based performance appraisal despite the fact
that a major part of respondents said that it was an opinion of the direct superior that was re-
quired most frequently in the process of formal appraisal (92.7%).
6. CONCLUSION
The quantitative survey conducted shows that only a small number of agricultural organizations
apply formal employee performance appraisal.
The outcomes of the survey also reveal that the most commonly applied methods of employee
performance appraisal in the sample group (41 companies) are as follows: predefned goals based
performance appraisal, predefned standard fulflment based performance appraisal, appraisal
interview, free essay, appraisal based on rating and ranking and the 360-degree feedback. These
methods are easily quantifable and not too time-consuming, with the exception of the 360-de-
gree method which is, however, its advantage is that it provides a comprehensive picture of the
employee since the appraisal is usually based on six sources.
According to the survey, agricultural organizations utilize the outcomes of formal employee ap-
praisal in other human resources management areas, in particular in the area of reward (92.7%)
and personnel planning (19.5%). Statistically a dependency has been proven between the pre-
defned goals based performance appraisal applied by agricultural organizations and personnel
planning.
In the process of formal employee appraisal, agricultural organizations in the Czech Republic
most frequently require an opinion of the direct superior and least frequently an opinion of a
subordinate employee. At the level of signifcance of ? = 0.05, a relationship between the fact
that an opinion of the evaluated employee is requested and the fact that the method of appraisal
based on standard fulflment is applied. This relationship has been tested by means of Cramér´s
V test and has proven to be of medium strength (0.361).
The 360 degree method is the least frequently applied employee appraisal method in the sample
group of agricultural organizations in the Czech Republic and is the only method in the category
of methods used that concentrates on the present. Therefore its share should be higher than
2.4%. Agricultural organizations from the sample group should apply more methods focused on
a certain type of employees since not all universal methods are able to cover all areas of employee
performance appraisal.
Acknowledgement
joc_2-2013_v4.indd 33 26.6.2013 11:46:28
Journal of Competitiveness 34
This article is a research project of the Czech University of Life Sciences and has been made possible due to the
support of the Internal Grant Agency (IGA) of the CULS Prague, Registration Number 20121036 - Employee
performance appraisal as a performance management tool.
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Contact information
Ing. Kate?ina Venclová
Czech University of Life Sciences, Faculty of Economics and Management,
Kamýcká 129, 165 21 Suchdol, Prague 6, Czech Republic
Email: [email protected]
Ing. Andrea Šalková
Czech University of Life Sciences, Faculty of Economics and Management,
Kamýcká 129, 165 21 Suchdol, Prague 6, Czech Republic
Email: [email protected]
Ing. Gabriela Kolá?ková
Czech University of Life Sciences, Faculty of Economics and Management,
Kamýcká 129, 165 21 Suchdol, Prague 6, Czech Republic
Email: [email protected]
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doc_745346939.pdf