Lets face facts, how many of us aspired to a career in logistics when we were younger?
The truth is that while few us of dream of working in logistics when we are in our infancy, it remains a growth industry that performs an increasingly important role in contemporary business. This is part of a more far reaching trend, as students and young job seekers continue to pursue careers that are either moribund or without a secure long term future.
On a macro-level, logistical performance is particularly important to business models that rely on the delivery of products or services directly to consumers. This type of venture requires a fully functional, optimised and cost effective vehicle fleet, which must be established with the goal of delivering excellent levels of customer service.
With this in mind, what practical steps can you take to streamline the daily management and performance of your logistics network? Consider the following: -
The Integration of Technology
Technological advancement has helped to evolve all aspects of business and service delivery, while new innovations are being brought to market on a daily basis. This is especially relevant in the logistics industry, where RFID chips and QR codes have already optimised tracking technology and the early identification of transit issues. Automated logistics help to expedite the process, so long as firms employee a knowledgeable representative to oversee all business transactions. Automated software programs such as Next Step also help with this endeavour, as they enable companies to manage their logistics network from a single interface.
Do Not Underestimate the Importance of Preparation, Organization and Communication
While technology can help to hasten and automate aspects of the logistics process, as a business you must assume responsibility for what happens both before and after. It is crucial that your team of staff organize shipments and commercial vehicles with great efficiency and according to a predetermined strategy, as this will guarantee the integrity of any data that is fed into your chosen software system. Communicate with customers is also crucial, especially instances where deliveries are delayed or tradesmen are going to be late to a pre-booked job. So by investing in real time communication systems, you can ensure that your business has access to accurate information which can be passed directly to customers.
Maintain Reliable and Functional Vehicles
As you begin to develop a delivery model for your product or service, it is easy to become preoccupied with technology and theory. It is important to remember that the individual vehicles themselves remain crucial to your firms' logistical performance, as without them you have no way of executing your best laid plans. It is therefore important that you invest in the routine maintenance of your commercial fleet, or the procurement of high quality parts and tools if you operate an in-house workshop. If your business does rely on internal vehicles repairs, you would be best served by partnering with a reputable supplier such as SGS Engineering.