Description
In such a brief information in relation to small and family business management chien chi tseng, ph.d.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
1
ENT 5275 – Section 01C1
Small and Family Business Management
Instructor: Chien-Chi Tseng, Ph.D.
Office Address: 262 Stuzin Hall, P.O. Box 117168
Office Phone: (352) 273-0332
E-Mail: [email protected]
Office Hour: by appointment in advance
Class Meeting Location: Hough Hall room 340
Required Texts
1. Family Business, 3
th
ed., by Ernesto J. Poza (2010). Mason, OH: South-Western Cengage Learning.
ISBN-10: 0-324-59769-X (Required, Paperback Copy ? Around $107.49 to purchase from
cengagebrain.com, Electronic ? $46.99 for 6 months):https://www.cengagebrain.com/shop/en/US/storefront/US?cmd=CLHeaderSearch&fieldValue=0-324-59769-X
2. Small Business Management: Launching and Growing Entrepreneurial Ventures, 15
th
ed., by Justin
G. Longenecker, J. William Petty, Leslie E. Palich, & Carlos W. Moore (2010). Mason, OH:
South-Western Cengage Learning. ISBN-10: 0-324-82783-0 (Recommended, Hardcover Copy ?
Around $188.49 to purchase from cengagebrain.com, Electronic ? $82.49 for 6 months):https://www.cengagebrain.com/shop/en/US/storefront/US?cmd=CLHeaderSearch&fieldValue=0-324-82783-0
3. Selected articles and cases will be suggested for reading and discussions in the class.
Recommended Magazines & Journals
Family Business Magazine; Entrepreneur; Business Week; Entrepreneurship Theory and Practice;
Harvard Business Review; Journal of Small Business Management.
Recommended Websites
The Resource for Family Business Executives & Owners:http://www.fambiz.com/ ;
Family Business Experts:http://www.family-business-experts.com/ ;
Family Business Magazine:http://www.familybusinessmagazine.com/ ;
My Own Business:http://www.myownbusiness.org/ ;
The Center for Family Business at Northeastern University:http://cba.neu.edu/cfb/ ;
Family in Business at Harvard Business School:http://www.exed.hbs.edu/programs/fib/Pages/default.aspx ;
Institute for Family Business:http://www.ifb.org.uk/ ;
The Family Business Network:http://www.ifb.org.uk/ ;
Course Description
Family businesses are the primary engine of economic growth and vitality in free economics all over the
world. They constitute the whole gamut of enterprises in which an entrepreneur or next-generation CEO
and one or more family members influence the firm via their participation, their ownership control, their
Course Syllabus ENT5275 Small & Family Business Management
=============================================
2
strategic preferences, and the culture and values they impart to the enterprise. The course will explore and
analyze small and family business continuity challenges, small business management, and family and
governance practices for leading successful small and family owned businesses.
This course is designed to help you understand the strategy, environment, and decision-making processes
most important for creating, owning, and successfully operating a small and family business. The course
will cover the theory and actual practices of small and family businesses on topics that include the
competitive strengths and weaknesses in a small and family firm. Hands-on learning practicum occurs
throughout the course through actual real-world scenarios that place you in the roles of entrepreneur,
analyst, manager, and business owner. This course will be taught in lecture format, including a heavy
emphasis on discussion and participation, occasional video presentations, and guest speakers.
Course Objectives
A student who successfully completes this course will be able to:
? Explore various types of family business strategies and entrepreneurship concepts that should help
define the learning methods and goals.
? Analyze current issues and trends in entrepreneurship and family business management.
? Understand the processes of initiating an innovative family business and developing it into a
self-sustaining and profitable enterprise.
? Identify and discuss the case studies and the processes whereby a person decides to become an
entrepreneur, screen opportunities, select an appropriate product/market target, obtain the necessary
resources, and launches a small and family enterprise.
? Prepare and present a research project paper or strategic business plan for such a small and family
company which draws on the above knowledge and skills.
Grading Scale for Final Grade
Please Note: The plus and minus grading system will be used in this course.
The final grade is recorded on the following basis:
93% and above ? A for exceptional work well above the minimum criteria
90% ? A- < 93% ? A- for outstanding work well above the minimum criteria
87% ? B+ < 90% ? B+ for excellent work significantly above the minimum criteria
83% ? B < 87% ? B for work above the minimum criteria
80% ? B- < 83% ? B- for work which meets at the minimum criteria
77% ? C+ < 80% ? C+
73% ? C < 77% ? C
70% ? C- < 73% ? C-
67% ? D+ < 70% ? D+
63% ? D < 67% ? D
60% ? D- < 63% ? D-
59% and below ? F for work which fails to meet fully the course requirements
Course Syllabus ENT5275 Small & Family Business Management
=============================================
3
Evaluation
Class Participation 40%
Homework Assignments (Extra Credits) 20%
Team Project Presentation 30%
Final Mini Case Report 30%
Total 120%
Student performance will be evaluated based on the following assignments:
? Class participation (40 points): Lively, stimulating class discussions are an important part of this
course. It is expected that students will be able to prepare and discuss all reading assignments,
participate in small group activities, and provide feedbacks to their peers and to the instructor.
? Homework Assignments (20 points, Extra credits): Two homework reading reflections (2-3 pages)
could be found in the section of Courses Schedule and Appendix A, each 10 points.
? Team Project Presentation (30 points): Students will work in teams (you must be on a team with
at least three other persons, no more than five to a team) to develop a team project and presentation a
small or family business of their choice. You will consult with the business about a problem that they
are experiencing and you will prepare a PowerPoint on how you would go about resolving that
problem for the company. You should demonstrate knowledge gained from this class in your
proposed solution. Each student should prepare a 5-minute presentation to the class explaining the
problem and your recommendation. Your performance evaluation (please see Appendix C) will
include instructor, other class members, and yourself.
? Final Mini Case Report (30 points): Each student must submit a case write-up (4-6 page mini case
report) reflecting on your current family business situation or the case studies related family
business. The details of case study assignments could be found in the section of Courses Schedule
and Appendix B.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
4
Course Schedule
SESSION 1: Tuesday, October 23, 07:25 AM – 9:20 AM
Introduction of the Family and Small Business
Topics: - Establish objectives for the class.
- The nature, importance, and uniqueness of family business.
- Explore the entrepreneurship and small business.
Activities: - Introduction to objectives and experiences of class members and faculty.
- Organization and conduct of class.
- Review and discussion of video case:
“Bridgecreek” (Small Business Management, 15e, video case 1)
For Next Class (Session 2)
Readings: - Family Business, 3e, Chapter 2 – Great Families in Business: Building Trust and
Commitment, pp. 27-46.
- Small Business Management, 15e, Chapter 2 – Entrepreneurial Integrity and Ethics, pp.
31-58.
SESSION 2: Thursday, October 25, 07:25 AM – 9:20 AM
Building Trust and Commitment in Family Business
Topics: - The entrepreneurial opportunities and entrepreneurial life.
- How to build trust and commitment in family business.
- Zero-sum dynamics and family culture.
- Entrepreneurial integrity and ethics.
Activities: - Team exercise and discussion: Discussing team project topic and article case.
- Review and discussion of video cases:
“Country Supply” (Small Business Management, 15e, video case 15, pp. 656-657)
“Joseph’s Lite Cookies” (Small Business Management, 15e, video case 2, pp. 626-627).
For Next Class (Session 3)
Readings: - Small Business Management, 15e, Chapter 3 – Getting Started, pp. 60-86.
- Small Business Management, 15e, Chapter 5 – The Family Business, pp. 120-145.
Assignments:
- Team Project Organizing. Come to our next class (on October 30
th
) having chosen
your team project members and possible topics. Please contact instructor if you have any
problem about the project.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
5
SESSION 3: Tuesday, October 30, 07:25 AM – 9:20 AM
Getting Started
Topics: - Type of startup ideas
- Using innovative thinking to generate business ideas
- Using internal and external analyses to identify business ideas
- Selecting strategies that capture opportunities.
Activities: - Peer group discussion of family business case:
Nau – Passion and Creativity Led to a High-Growth Startup That Has a to Start Again
(Small Business Management, 15e, case 1, pp. 623-625).
For Next Class (Session 4)
Readings: - Family Business, 3e, Chapter 3 – Ownership of an Enterprise Built to Last, pp. 49-61.
- Small Business Management, 15e, Chapter 6 – The Business Plan: Visualizing the
Dream, pp. 148-174.
SESSION 4: Thursday, November 1, 07:25 AM – 9:20 AM
Ownership of a Family Enterprise got Started to Last
Topics: - Responsibilities and relationship between shareholders to the company.
- Shareholder priorities.
- The role of the board; Ownership structure.
- Preparing a business plan.
Activities: - Review and discussion of case:
“Firewire Surfboards” (Small Business Management, 15e, case 3, pp. 628-629)
- Presentation from a guest speaker about:
Entrepreneurial Opportunities-How to Select Strategies to Capture Opportunities.
For Next Class (Session 5)
Readings: - Family Business, 3e, Chapter 4 – Succession: Continuing Entrepreneurship and the Next
Generation, pp. 85-105.
- Small Business Management, 15e, Chapter 7 – The Marketing Plan, pp. 175-199.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
6
SESSION 5: Tuesday, November 6, 07:25 AM – 9:20 AM
Succession: Continuing Entrepreneurship and the Next Generation
Topics: - Is the next generation good enough to run the business?
- Rewards and challenges for latter-generation family members.
- Ingredients for responsible leadership; Family relations.
- Marketing research for the new venture.
Activities: - Review and discussion of video case:
“eHarmony” (Small Business Management, 15e, video case 7, pp. 636-637)
- Peer group discussion of family business case:
W.S. Darley & Co. – Sustaining Family Connections
(Small Business Management, 15e, case 5, pp. 632-633).
For Next Class (Session 6)
Readings: - Family Business, 3e, Chapter 5 – Succession and the Transfer of Power, pp. 107-126.
- Small Business Management, 15e, Chapter 8 – The Human Resources Plan: Managers,
Owners, Allies, and Directors, pp. 200-229.
- Family Business, 3e, Case 6: Sigma Motion, Inc., pp. 127-137.
SESSION 6: Thursday, November 8, 07:25 AM – 9:20 AM
Leadership Imperative for the Family and Business: Succession and Continuity
Topics: - Succession and the transfer of power.
- The CEO as architect of governance and succession
- The transfer of power; the unique roles of the CEO spouse.
- Building a management team.
Activities: - Review and discussion of video case:
“Le Travel Store” (Small Business Management, 15e, video case 9, pp. 641-642).
- Team discussion for small family business case 6: Sigma Motion, Inc. (Family Business,
3e, pp. 127-137).
For Next Class (Session 7)
Readings: - Family Business, 3e, Chapters 6 – Creating the Strategy, pp. 167-186.
- Family Business, 3e, Chapters 7 – Planning the Estate, pp. 187-200.
- Small Business Management, 15e, Chapter 9 – The Location Plan, pp. 230-257.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
7
SESSION 7: Tuesday, November 13, 07:25 AM – 9:20 AM
Best Practice for the Management
Topics: - Creating the strategy.
- Strategic planning 101 and the family business.
- Creating value with unique business models.
- The lifecycle of the firm, the family, and the need for parallel strategic planning.
- The customer-oriented company.
- Planning the estate.
- Estate taxes and the estate plan.
- Pitfalls to avoid in estate and ownership transfer planning.
Activities: - Review of video case,
“Mo’s Chowder: An Entrepreneur from Within” (Small Business Management, 15e,
video case 4, pp. 630-631).
- Team Exercise and discussion: Exercise 4-1 Ownership Transfer and Estate Planning
inventory.
For Next Class (Session 8)
Readings: - Family Business, 3e, Chapters 8 – Financial Considerations and Valuation of the Family
Business, pp. 201-230.
- Family Business, 3e, Chapters 9 – Key Nonfamily Management: The Visible
Commitment to Managing the Family Business Professionally, pp. 231-246.
- Small Business Management, 15e, Chapter 14 – Building Customer Relationships, pp.
362-388.
Assignments:
- Homework 1 (Extra Credit). You could choose one and/or two of the chapters or articles
listed below:
• Family Business, 3e, Chapter 1 – The Nature, Importance, and Uniqueness of Family
Business, pp. 1-25.
• Family Business, 3e, Chapter 2 – Great Families in Business: Building Trust and
Commitment, pp. 27-46.
• Small Business Management, 15e, Chapter 1 – The Entrepreneurial Life, pp. 2-30.
• Small Business Management, 15e, Chapter 2 – Entrepreneurial Integrity and Ethics, pp.
31-58.
• Small Business Management, 15e, Chapter 3 – Getting Started, pp. 60-92.
• Small Business Management, 15e, Chapter 5 – The Family Business, pp. 120-145.
• Small and family business Case studies and journal articles (instructor will post at Sakai)
Write the reading reflection (2-3 pages) of what you read. Assignments will be graded
according to the following criteria: a) Clear analysis of the main points; b) Clearly stated
thinking and/or recommendations; c) Application of covered course material and concepts.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
8
This assignment is due by Tuesday, November 13
th
at 11:55 p.m. Please post your
homework in electronic format to the course website at: UF E-Learning at Sakai
(https://lss.at.ufl.edu/). The details of reading reflections could be found in the section of
Appendix A.
SESSION 8: Thursday, November 15, 07:25 AM – 9:20 AM
Visible Commitment to Managing the Family Business Professional
Topics: - Global opportunities for small business.
- A nonfamily manager as a bridging president or CEO.
- Financial considerations and valuation of the family business.
- Building customer relationships.
Activities: - Team project discussion.
- Review and discussion of case, “Rodgers Chevrolet: Keep Your Customers” (Small
Business Management, 15e, video case 14, pp. 654-655).
For Next Class (Session 9)
Readings: - Family Business, 3e, Chapter 10 – Family Business Governance: Advisory Boards and
Boards of Directors, pp. 247-270.
- Family Business, 3e, Chapter 11 – Family Communication: Family Meetings, Family
Councils, and Family Offices, pp. 271-291.
- Small Business Management, 15e, Chapter 18 – Global Opportunities for Small Business,
pp. 464-492.
SESSION 9: Tuesday, November 20, 07:25 AM – 9:20 AM
Family Business Governance and Family Communication
Topics: - Governance structure of family-owned family-controlled business.
- Advisory boards, boards of directors, and the family meetings.
- Motivating and retaining nonfamily managers.
- The perspective of nonfamily managers.
Activities: - Team project discussion and reporting:
Each team will report the project progress with the following information in 5 minutes:
name of the team; names of team members; family business discussed in team’s project
session; the main focus of the session.
- Review and discussion of case, “My Own Money” (Small Business Management, 15e,
video case 12, pp. 649-651).
Course Syllabus ENT5275 Small & Family Business Management
=============================================
9
For Next Class (Session 10)
Readings: - Family Business, 3e, Chapter 12 – Change, Adaptation and Innovation: The Future of
Family Business, pp. 293-323.
- Small Business Management, 15e, Chapter 19 – Professional Management in the
Entrepreneurial Firm, pp. 494-520.
Assignments: All final team presentations will be made during the last two class sessions. Form teams
during the first week of class (preferably, during the first day of class). By November
20
th
at 11:55 p.m. each team should post a message under the “Team projects-
Summary” on the course website at: UF E-Learning at Sakai with the following
information: name of the team; names of team members; family business discussed in
team’s project session; the main focus of the session.
SESSION 10: Tuesday, November 27, 07:25 AM – 9:20 AM
The Future of Family Business
Topics: - Change, adaptation, and Innovation for family business.
- Organization development approaches to change.
- The future: Can family business compete and thrive?
- Professional management in the entrepreneurial firm.
Activities: - Presentation from an Entrepreneur-In-Residence.
- Team project preparation.
- Team discussion: “Diamond Wipes international, Inc.” (Small Business Management,
15e, case 19, pp. 664-665).
For Next Class (Session 11)
Readings: - Family Business, 3e, Chapter 13, pp. 325-344.
- Small Business Management, 15e, Chapter 23, pp. 601-622.
Assignments:
- Homework 2 (Extra Credit). You could choose one and/or two of the chapters listed
below:
• Family Business, 3e, Chapter 3 – Ownership of an Enterprise Built to Last, pp. 49-61.
• Family Business, 3e, Chapter 4 – Succession: Continuing Entrepreneurship and the
Next Generation, pp. 85-105.
• Family Business, 3e, Chapter 5 – Succession and the Transfer of Power, pp. 107-126.
• Family Business, 3e, Chapter 6 – Creating the Strategy, pp. 167-186.
• Family Business, 3e, Chapter 7 – Planning the Estate, pp. 187-200.
• Small Business Management, 15e, Chapter 7 – The Marketing Plan, pp. 175-199.
• Small Business Management, 15e, Chapter 8 – The Human Resources Plan: Managers,
Owners, Allies, and Directors, pp. 200-229.
• Small Business Management, 15e, Chapter 9 – The Location Plan, pp. 230-257.
• Small and family business Case Studies & journal articles (They will be posted at Sakai)
Course Syllabus ENT5275 Small & Family Business Management
=============================================
10
Write the reading reflection (2-3 pages) of what you read. Assignments will be graded
according to the following criteria: a) Clear analysis of the main points; b) Clearly stated
thinking and/or recommendations; c) Application of covered course material and
concepts.
This assignment is due Tuesday, November 27
th
at 11:55 p.m. Please post your
homework in electronic format to the course website at: UF E-Learning at Sakai
(https://lss.at.ufl.edu/). The details of reading reflections could be found in the section of
Appendix A.
SESSION 11: Thursday, November 29, 07:25 AM – 9:20 AM
Continuing the Spirit of Enterprise
Topics: - Family culture, organizational culture, and cultural blur in family firms.
- Managing risk in the small business.
Activities: -Team discussion for final team projects.
- Review and discussion of case, “Protecting Intellectual Property” (Small Business
Management, 15e, video case 23, pp. 672-673).
Assignments: Each team should prepare and submit a total PowerPoint on how you would go about
presenting your study for a company. You could follow the points of Appendix C in our
course syllabus to construct your team project presentation. Please submit your
teamwork in electronic format to the course website at: UF E-Learning at Sakai
(https://lss.at.ufl.edu/) and send a copy to instructor’s e-mail address:
[email protected] by Sunday, December 2
nd
at 11:55 p.m. Each
member of the teams should prepare a 5-minute (at most) presentation to the class
explaining the problem and your recommendation. Please find the tentative presentation
schedule in the attachment.
SESSION 12: Tuesday, December 4, 07:25 AM – 9:20 AM
Team Project Final Presentation
Activities: - Team presentations and questions/comments:
Each student should prepare a 5-minute (at most) presentation to the class explaining the
problem and your recommendation. Your performance evaluation (please see Appendix
C) will include instructor, other class members, and yourself.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
11
SESSION 13: Thursday, December 6, 07:25 AM – 9:20 AM
Team Project Final Presentation, Conclusions, and Reviews
Activities: - Team presentations and questions/comments:
Each student should prepare a 5-minute (at most) presentation to the class explaining the
problem and your recommendation. Your performance evaluation (please see Appendix
C) will include instructor, other class members, and yourself.
- Family business management final course reviews, feedbacks, and reflections.
Assignments: Final Mini Case Report (30 points): Each student must submit a case write-up (4-6
page mini case report) reflecting on your current family business situation or the case
studies that we cover in class.
This assignment is due Sunday, December 9
th
at 11:55 p.m. Please submit your
homework in electronic format to the course website at: UF E-Learning at Sakai
(https://lss.at.ufl.edu/). The details of mini case assignments could be found in the
section of Appendix B.
Reference Resources
? Barnes, L. B., & Hershon, S. A. (1976). Transferring power in the family business. Harvard Business
Review, November-December, 1976, pp. 105-114.
? Citrin, J. M., & Ogden, D. (2010). First succeeding at succession. Harvard Business Review,
November, 1976, pp. 29-31.
? Grisanti, D. A. (1982). The agony of selling out to relatives. Harvard Business Review,
November-December, 1982, pp. 6-14.
? Levinson, H. (1971). Conflicts that plague family businesses. Harvard Business Review, March-April,
1971, pp. 90-98.
? Magretta, J. (1998). Governing the family-owned enterprise: An interview with Finland’s Krister
Ahlström. Harvard Business Review, January-February, 1998, pp. 112-123.
? Miller, W. D. (1998). Case study: Siblings and succession in the family business. Harvard Business
Review, January-February, 1998, pp. 22-36.
? Miller, W. D. (2000). Case study: The ghost in the family business. Harvard Business Review,
May-June, 2000, pp. 34-51.
? Teal, T. A., &Willigan, G. E. (1989). HBR case study: The outstanding outsider and the fumbling
family. Harvard Business Review, September-October, 1989, pp. 14-29.
? du Toit, D. F. (1980). Confessions of successful entrepreneur. Harvard Business Review,
November-December, 1980, pp. 44-48.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
12
Additional Notes & Reminders
? Information on this course schedule is tentative and subject to change. Adjustments and revisions will
be announced in class and course website.
? Make-up assignments will only be given to those students who provide appropriate evidence of
legitimate conflicts which caused missing an assignment or who have received prior approval to miss
an assignment.
? Please keep your cell phones turned off and stored in your bags while in class.
? Regarding students with disabilities – students requesting classroom accommodation must first
register with the Dean of Students Office. The Dean of Students Office will provide documentation to
the student who must then provide this documentation to the instructor when requesting
accommodation.
? If you are experiencing an extenuating circumstance (personal/family emergency, health concern, or
other serious problem), I strongly recommend you contact the Dean of Students Student Support
Office (http://www.dso.ufl.edu/supportservices/); they are there to help you.
? Academic Honesty: Adherence to the UF Academic Honesty Guidelines, including the Student
Honor Code, is expected. In completing the application for admission to UF, every student has signed
the following statement: “I understand that the University of Florida expects its students to be honest
in all their academic work. I agree to adhere to this commitment to academic honesty and understand
that my failure to comply with this commitment may result in disciplinary action up to and including
expulsion from the University.”
? Software Use: All students of the University of Florida are required and expected to obey the laws and
legal agreements governing software use. Failure to do so can lead to monetary damages and/or
criminal penalties for the individual violator. Because such violations are also against University
policies and rules, disciplinary action will be taken as appropriate. We, the members of the University
of Florida, pledge to hold our peers and ourselves to the highest standards of honesty and integrity.
? UF Counseling Services: Resources are available on campus for students having personal problems
or lacking clear career and academic goals, which interfere with their academic performance. These
resources include: University Counseling Center, 301 Peabody Hall, 392-1575, personal and career
counseling; Student Mental Health, Student Health Care Center, 392-1171, personal counseling;
Sexual Assault Recovery Services (SARS), Student Health Care Center, 392-1161 ext. 231, sexual
assault counseling; and Career Resource Center, Reitz Union, 392-1601, career development
assistance and counseling.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
13
Appendix A
Reading Reflections Guideline*
Reading reflection is the key to effective decision making, change and growth. Learning how to reflect
and developing the reflection disciplines is important to your continue development as an individual and
professional. In the family entrepreneurship context reflection is particularly important because of the
complexities surrounding the interaction of your life decisions with the family and business – the more
complex the situation the more reflective one must be to understand it.
In order to stimulate and develop your reflection capabilities I have structured the class around “you” – i.e.
your cases, your learning thoughts about life, and your interaction with other peers. Your preparation for
entering this class is to do the assignments that “bring you to the class.” One of those assignments is your
reading reflection. In order to assist you in your reflection, I offer you a choice of one-of-chapters in the
two textbooks to read.
Each of the chapters creates a different frame or perspective for your reflection. I wanted to give you the
choice to select a chapter each time that will help you reflect in a way that is most useful to your situation.
Your reflection should answer the questions listed below, BUT they should interact with the chapter; how
it impacted your thinking, what you learned from it, and how you might approach your life situation
differently because of reading the book. The following questions should be used as reflection starters:
• What did you learn about yourself and/or your business while reading the chapter(s)?
• When reading the chapter(s), what new perspective or frame did you gain for how to thinking about
your family, the business, yourself in relation to growth and the future?
• Conclude by summarizing your thinking in two to three pages – your personal elevator pitch for
growth (or not and what that strategy might be).
Enjoy the reading and reflection – you are at a critical point in your life as you graduate from the
University of Florida and this is intended to be useful and fun. The assignments are the extra credits to
your grade and are due by Tuesday, November 13
th
and November 27
th
, at 11:55 p.m. Please submit
your assignments in electronic format to the course website at: UF E-Learning in Sakai
(https://lss.at.ufl.edu/) and send a copy to instructor’s e-mail address:
[email protected].
*Reference resource: Habbershon, T. G. (2009). Course Syllabus for Fall 2009: EPS 9553 Critical
Questions Facing Business Families: A Coaching Retreat IV-How can we take our family business to
the next stage of growth? MA: Babson.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
14
Appendix B
Final Mini Case Report Guideline*
The purpose of a Mini Case Report is to describe a specific situation and set up questions that elicit
interaction from fellow class members around that situation. This “Mini Case Report” that you are writing
should particularly describe a REAL small and/or family business circumstances and frame the questions
around growth options and the family issues that enhance or constrain the conversation/decision making
(Note: this is not a fabricated or made up scenario). Each student must submit a case write-up (4-6 page
mini case report) reflecting on your chosen small and/or family business situation or the case studies that
we cover in class. In this regard, the following points should be considered:
• Make sure there is enough history and circumstantial information presented in the opening part of
the case so that others are clear on the context for the question.
• Describe the small and/or family business, the people involved and your current (or previous) role
in it so that the class gets a quick feel for your situation.
• Describe the current business and growth situation: stage of the business, industry, mindset toward
growth, past or recent actions etc.
• Set up the tensions around your thinking and the situation.
• Lead us to a thesis question or unresolved feeling/situation that you or the business is currently
wrestling with set up the factors that are impacting you or around which you would like to have a
discussion. The Mini-Case should conclude WITHOUT answering the question. It makes the issues
clear but it leaves the situation unresolved (for future discussion).
• Write a list of specific questions at the end that will assist your classmates in discussing your
Mini-Case.
Enjoy the exercise! The purpose of it is to get you to reflect on your situation and to sort out those tensions
and dynamics that you are feeling around the growth conversation. Remember that the content for the
class is coming from the Mini-Cases you write. We will discuss the relevant components of all the cases
during the class. The Mini Case should be in Times New Roman 12 point font size with single space, and
is due electronically on Sunday, December 9
th
at 11:55 p.m. Please post your mini-case report on the
UF E-Learning in Sakai (https://lss.at.ufl.edu/) website and send a copy to instructor’s e-mail address:
[email protected] .
*Reference resource: Habbershon, T. G. (2009). Course Syllabus for Fall 2009: EPS 9553 Critical
Questions Facing Business Families: A Coaching Retreat IV-How can we take our family business to
the next stage of growth? MA: Babson.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
15
Appendix C
Evaluation for Team Project Presentation
Your Name: ; Date: .
Presenter’s Name: ; Team #: ; Total Score: .
Please use the following scale to evaluate the presentation:
1. Poor 2. Fair 3. Good 4. Very Good 5. Excellent
Design of Family Business Case 1 2 3 4 5
1. Adequately stated case study objectives at the beginning…………………… ? ? ? ? ?
2. Appropriately developed & arranged content………………………………. ? ? ? ? ?
3. Provided interesting & informative materials………………………………. ? ? ? ? ?
4. The presentation was smoothly transited between ideas……………………. ? ? ? ? ?
5. Gave a clear summary linked to the objectives……………………………… ? ? ? ? ?
Use of Business Principles 1 2 3 4 5
6. Encouraged learners’ involvement………………………………………….. ? ? ? ? ?
7. Related the topic to audiences’ past experiences……………………………. ? ? ? ? ?
8. Provided content that has appropriate opportunities for practice…………… ? ? ? ? ?
9. Explained relationships between the various elements……………………… ? ? ? ? ?
10. Aroused your interest/curiosity related to the topic…………………………. ? ? ? ? ?
Presentation 1 2 3 4 5
11. Spoke confidently, audibly without distracting mannerisms………………... ? ? ? ? ?
12. Showed clear, concise visual aids…………………………………………… ? ? ? ? ?
13. The presentation was clear and to the point…………………………………. ? ? ? ? ?
14. Showed appropriate appearance/gestures…………………………………… ? ? ? ? ?
15. The presenter was enthusiastic about the topic……………………………… ? ? ? ? ?
Total Score:
Comments/Suggestions:
doc_729820863.pdf
In such a brief information in relation to small and family business management chien chi tseng, ph.d.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
1
ENT 5275 – Section 01C1
Small and Family Business Management
Instructor: Chien-Chi Tseng, Ph.D.
Office Address: 262 Stuzin Hall, P.O. Box 117168
Office Phone: (352) 273-0332
E-Mail: [email protected]
Office Hour: by appointment in advance
Class Meeting Location: Hough Hall room 340
Required Texts
1. Family Business, 3
th
ed., by Ernesto J. Poza (2010). Mason, OH: South-Western Cengage Learning.
ISBN-10: 0-324-59769-X (Required, Paperback Copy ? Around $107.49 to purchase from
cengagebrain.com, Electronic ? $46.99 for 6 months):https://www.cengagebrain.com/shop/en/US/storefront/US?cmd=CLHeaderSearch&fieldValue=0-324-59769-X
2. Small Business Management: Launching and Growing Entrepreneurial Ventures, 15
th
ed., by Justin
G. Longenecker, J. William Petty, Leslie E. Palich, & Carlos W. Moore (2010). Mason, OH:
South-Western Cengage Learning. ISBN-10: 0-324-82783-0 (Recommended, Hardcover Copy ?
Around $188.49 to purchase from cengagebrain.com, Electronic ? $82.49 for 6 months):https://www.cengagebrain.com/shop/en/US/storefront/US?cmd=CLHeaderSearch&fieldValue=0-324-82783-0
3. Selected articles and cases will be suggested for reading and discussions in the class.
Recommended Magazines & Journals
Family Business Magazine; Entrepreneur; Business Week; Entrepreneurship Theory and Practice;
Harvard Business Review; Journal of Small Business Management.
Recommended Websites
The Resource for Family Business Executives & Owners:http://www.fambiz.com/ ;
Family Business Experts:http://www.family-business-experts.com/ ;
Family Business Magazine:http://www.familybusinessmagazine.com/ ;
My Own Business:http://www.myownbusiness.org/ ;
The Center for Family Business at Northeastern University:http://cba.neu.edu/cfb/ ;
Family in Business at Harvard Business School:http://www.exed.hbs.edu/programs/fib/Pages/default.aspx ;
Institute for Family Business:http://www.ifb.org.uk/ ;
The Family Business Network:http://www.ifb.org.uk/ ;
Course Description
Family businesses are the primary engine of economic growth and vitality in free economics all over the
world. They constitute the whole gamut of enterprises in which an entrepreneur or next-generation CEO
and one or more family members influence the firm via their participation, their ownership control, their
Course Syllabus ENT5275 Small & Family Business Management
=============================================
2
strategic preferences, and the culture and values they impart to the enterprise. The course will explore and
analyze small and family business continuity challenges, small business management, and family and
governance practices for leading successful small and family owned businesses.
This course is designed to help you understand the strategy, environment, and decision-making processes
most important for creating, owning, and successfully operating a small and family business. The course
will cover the theory and actual practices of small and family businesses on topics that include the
competitive strengths and weaknesses in a small and family firm. Hands-on learning practicum occurs
throughout the course through actual real-world scenarios that place you in the roles of entrepreneur,
analyst, manager, and business owner. This course will be taught in lecture format, including a heavy
emphasis on discussion and participation, occasional video presentations, and guest speakers.
Course Objectives
A student who successfully completes this course will be able to:
? Explore various types of family business strategies and entrepreneurship concepts that should help
define the learning methods and goals.
? Analyze current issues and trends in entrepreneurship and family business management.
? Understand the processes of initiating an innovative family business and developing it into a
self-sustaining and profitable enterprise.
? Identify and discuss the case studies and the processes whereby a person decides to become an
entrepreneur, screen opportunities, select an appropriate product/market target, obtain the necessary
resources, and launches a small and family enterprise.
? Prepare and present a research project paper or strategic business plan for such a small and family
company which draws on the above knowledge and skills.
Grading Scale for Final Grade
Please Note: The plus and minus grading system will be used in this course.
The final grade is recorded on the following basis:
93% and above ? A for exceptional work well above the minimum criteria
90% ? A- < 93% ? A- for outstanding work well above the minimum criteria
87% ? B+ < 90% ? B+ for excellent work significantly above the minimum criteria
83% ? B < 87% ? B for work above the minimum criteria
80% ? B- < 83% ? B- for work which meets at the minimum criteria
77% ? C+ < 80% ? C+
73% ? C < 77% ? C
70% ? C- < 73% ? C-
67% ? D+ < 70% ? D+
63% ? D < 67% ? D
60% ? D- < 63% ? D-
59% and below ? F for work which fails to meet fully the course requirements
Course Syllabus ENT5275 Small & Family Business Management
=============================================
3
Evaluation
Class Participation 40%
Homework Assignments (Extra Credits) 20%
Team Project Presentation 30%
Final Mini Case Report 30%
Total 120%
Student performance will be evaluated based on the following assignments:
? Class participation (40 points): Lively, stimulating class discussions are an important part of this
course. It is expected that students will be able to prepare and discuss all reading assignments,
participate in small group activities, and provide feedbacks to their peers and to the instructor.
? Homework Assignments (20 points, Extra credits): Two homework reading reflections (2-3 pages)
could be found in the section of Courses Schedule and Appendix A, each 10 points.
? Team Project Presentation (30 points): Students will work in teams (you must be on a team with
at least three other persons, no more than five to a team) to develop a team project and presentation a
small or family business of their choice. You will consult with the business about a problem that they
are experiencing and you will prepare a PowerPoint on how you would go about resolving that
problem for the company. You should demonstrate knowledge gained from this class in your
proposed solution. Each student should prepare a 5-minute presentation to the class explaining the
problem and your recommendation. Your performance evaluation (please see Appendix C) will
include instructor, other class members, and yourself.
? Final Mini Case Report (30 points): Each student must submit a case write-up (4-6 page mini case
report) reflecting on your current family business situation or the case studies related family
business. The details of case study assignments could be found in the section of Courses Schedule
and Appendix B.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
4
Course Schedule
SESSION 1: Tuesday, October 23, 07:25 AM – 9:20 AM
Introduction of the Family and Small Business
Topics: - Establish objectives for the class.
- The nature, importance, and uniqueness of family business.
- Explore the entrepreneurship and small business.
Activities: - Introduction to objectives and experiences of class members and faculty.
- Organization and conduct of class.
- Review and discussion of video case:
“Bridgecreek” (Small Business Management, 15e, video case 1)
For Next Class (Session 2)
Readings: - Family Business, 3e, Chapter 2 – Great Families in Business: Building Trust and
Commitment, pp. 27-46.
- Small Business Management, 15e, Chapter 2 – Entrepreneurial Integrity and Ethics, pp.
31-58.
SESSION 2: Thursday, October 25, 07:25 AM – 9:20 AM
Building Trust and Commitment in Family Business
Topics: - The entrepreneurial opportunities and entrepreneurial life.
- How to build trust and commitment in family business.
- Zero-sum dynamics and family culture.
- Entrepreneurial integrity and ethics.
Activities: - Team exercise and discussion: Discussing team project topic and article case.
- Review and discussion of video cases:
“Country Supply” (Small Business Management, 15e, video case 15, pp. 656-657)
“Joseph’s Lite Cookies” (Small Business Management, 15e, video case 2, pp. 626-627).
For Next Class (Session 3)
Readings: - Small Business Management, 15e, Chapter 3 – Getting Started, pp. 60-86.
- Small Business Management, 15e, Chapter 5 – The Family Business, pp. 120-145.
Assignments:
- Team Project Organizing. Come to our next class (on October 30
th
) having chosen
your team project members and possible topics. Please contact instructor if you have any
problem about the project.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
5
SESSION 3: Tuesday, October 30, 07:25 AM – 9:20 AM
Getting Started
Topics: - Type of startup ideas
- Using innovative thinking to generate business ideas
- Using internal and external analyses to identify business ideas
- Selecting strategies that capture opportunities.
Activities: - Peer group discussion of family business case:
Nau – Passion and Creativity Led to a High-Growth Startup That Has a to Start Again
(Small Business Management, 15e, case 1, pp. 623-625).
For Next Class (Session 4)
Readings: - Family Business, 3e, Chapter 3 – Ownership of an Enterprise Built to Last, pp. 49-61.
- Small Business Management, 15e, Chapter 6 – The Business Plan: Visualizing the
Dream, pp. 148-174.
SESSION 4: Thursday, November 1, 07:25 AM – 9:20 AM
Ownership of a Family Enterprise got Started to Last
Topics: - Responsibilities and relationship between shareholders to the company.
- Shareholder priorities.
- The role of the board; Ownership structure.
- Preparing a business plan.
Activities: - Review and discussion of case:
“Firewire Surfboards” (Small Business Management, 15e, case 3, pp. 628-629)
- Presentation from a guest speaker about:
Entrepreneurial Opportunities-How to Select Strategies to Capture Opportunities.
For Next Class (Session 5)
Readings: - Family Business, 3e, Chapter 4 – Succession: Continuing Entrepreneurship and the Next
Generation, pp. 85-105.
- Small Business Management, 15e, Chapter 7 – The Marketing Plan, pp. 175-199.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
6
SESSION 5: Tuesday, November 6, 07:25 AM – 9:20 AM
Succession: Continuing Entrepreneurship and the Next Generation
Topics: - Is the next generation good enough to run the business?
- Rewards and challenges for latter-generation family members.
- Ingredients for responsible leadership; Family relations.
- Marketing research for the new venture.
Activities: - Review and discussion of video case:
“eHarmony” (Small Business Management, 15e, video case 7, pp. 636-637)
- Peer group discussion of family business case:
W.S. Darley & Co. – Sustaining Family Connections
(Small Business Management, 15e, case 5, pp. 632-633).
For Next Class (Session 6)
Readings: - Family Business, 3e, Chapter 5 – Succession and the Transfer of Power, pp. 107-126.
- Small Business Management, 15e, Chapter 8 – The Human Resources Plan: Managers,
Owners, Allies, and Directors, pp. 200-229.
- Family Business, 3e, Case 6: Sigma Motion, Inc., pp. 127-137.
SESSION 6: Thursday, November 8, 07:25 AM – 9:20 AM
Leadership Imperative for the Family and Business: Succession and Continuity
Topics: - Succession and the transfer of power.
- The CEO as architect of governance and succession
- The transfer of power; the unique roles of the CEO spouse.
- Building a management team.
Activities: - Review and discussion of video case:
“Le Travel Store” (Small Business Management, 15e, video case 9, pp. 641-642).
- Team discussion for small family business case 6: Sigma Motion, Inc. (Family Business,
3e, pp. 127-137).
For Next Class (Session 7)
Readings: - Family Business, 3e, Chapters 6 – Creating the Strategy, pp. 167-186.
- Family Business, 3e, Chapters 7 – Planning the Estate, pp. 187-200.
- Small Business Management, 15e, Chapter 9 – The Location Plan, pp. 230-257.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
7
SESSION 7: Tuesday, November 13, 07:25 AM – 9:20 AM
Best Practice for the Management
Topics: - Creating the strategy.
- Strategic planning 101 and the family business.
- Creating value with unique business models.
- The lifecycle of the firm, the family, and the need for parallel strategic planning.
- The customer-oriented company.
- Planning the estate.
- Estate taxes and the estate plan.
- Pitfalls to avoid in estate and ownership transfer planning.
Activities: - Review of video case,
“Mo’s Chowder: An Entrepreneur from Within” (Small Business Management, 15e,
video case 4, pp. 630-631).
- Team Exercise and discussion: Exercise 4-1 Ownership Transfer and Estate Planning
inventory.
For Next Class (Session 8)
Readings: - Family Business, 3e, Chapters 8 – Financial Considerations and Valuation of the Family
Business, pp. 201-230.
- Family Business, 3e, Chapters 9 – Key Nonfamily Management: The Visible
Commitment to Managing the Family Business Professionally, pp. 231-246.
- Small Business Management, 15e, Chapter 14 – Building Customer Relationships, pp.
362-388.
Assignments:
- Homework 1 (Extra Credit). You could choose one and/or two of the chapters or articles
listed below:
• Family Business, 3e, Chapter 1 – The Nature, Importance, and Uniqueness of Family
Business, pp. 1-25.
• Family Business, 3e, Chapter 2 – Great Families in Business: Building Trust and
Commitment, pp. 27-46.
• Small Business Management, 15e, Chapter 1 – The Entrepreneurial Life, pp. 2-30.
• Small Business Management, 15e, Chapter 2 – Entrepreneurial Integrity and Ethics, pp.
31-58.
• Small Business Management, 15e, Chapter 3 – Getting Started, pp. 60-92.
• Small Business Management, 15e, Chapter 5 – The Family Business, pp. 120-145.
• Small and family business Case studies and journal articles (instructor will post at Sakai)
Write the reading reflection (2-3 pages) of what you read. Assignments will be graded
according to the following criteria: a) Clear analysis of the main points; b) Clearly stated
thinking and/or recommendations; c) Application of covered course material and concepts.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
8
This assignment is due by Tuesday, November 13
th
at 11:55 p.m. Please post your
homework in electronic format to the course website at: UF E-Learning at Sakai
(https://lss.at.ufl.edu/). The details of reading reflections could be found in the section of
Appendix A.
SESSION 8: Thursday, November 15, 07:25 AM – 9:20 AM
Visible Commitment to Managing the Family Business Professional
Topics: - Global opportunities for small business.
- A nonfamily manager as a bridging president or CEO.
- Financial considerations and valuation of the family business.
- Building customer relationships.
Activities: - Team project discussion.
- Review and discussion of case, “Rodgers Chevrolet: Keep Your Customers” (Small
Business Management, 15e, video case 14, pp. 654-655).
For Next Class (Session 9)
Readings: - Family Business, 3e, Chapter 10 – Family Business Governance: Advisory Boards and
Boards of Directors, pp. 247-270.
- Family Business, 3e, Chapter 11 – Family Communication: Family Meetings, Family
Councils, and Family Offices, pp. 271-291.
- Small Business Management, 15e, Chapter 18 – Global Opportunities for Small Business,
pp. 464-492.
SESSION 9: Tuesday, November 20, 07:25 AM – 9:20 AM
Family Business Governance and Family Communication
Topics: - Governance structure of family-owned family-controlled business.
- Advisory boards, boards of directors, and the family meetings.
- Motivating and retaining nonfamily managers.
- The perspective of nonfamily managers.
Activities: - Team project discussion and reporting:
Each team will report the project progress with the following information in 5 minutes:
name of the team; names of team members; family business discussed in team’s project
session; the main focus of the session.
- Review and discussion of case, “My Own Money” (Small Business Management, 15e,
video case 12, pp. 649-651).
Course Syllabus ENT5275 Small & Family Business Management
=============================================
9
For Next Class (Session 10)
Readings: - Family Business, 3e, Chapter 12 – Change, Adaptation and Innovation: The Future of
Family Business, pp. 293-323.
- Small Business Management, 15e, Chapter 19 – Professional Management in the
Entrepreneurial Firm, pp. 494-520.
Assignments: All final team presentations will be made during the last two class sessions. Form teams
during the first week of class (preferably, during the first day of class). By November
20
th
at 11:55 p.m. each team should post a message under the “Team projects-
Summary” on the course website at: UF E-Learning at Sakai with the following
information: name of the team; names of team members; family business discussed in
team’s project session; the main focus of the session.
SESSION 10: Tuesday, November 27, 07:25 AM – 9:20 AM
The Future of Family Business
Topics: - Change, adaptation, and Innovation for family business.
- Organization development approaches to change.
- The future: Can family business compete and thrive?
- Professional management in the entrepreneurial firm.
Activities: - Presentation from an Entrepreneur-In-Residence.
- Team project preparation.
- Team discussion: “Diamond Wipes international, Inc.” (Small Business Management,
15e, case 19, pp. 664-665).
For Next Class (Session 11)
Readings: - Family Business, 3e, Chapter 13, pp. 325-344.
- Small Business Management, 15e, Chapter 23, pp. 601-622.
Assignments:
- Homework 2 (Extra Credit). You could choose one and/or two of the chapters listed
below:
• Family Business, 3e, Chapter 3 – Ownership of an Enterprise Built to Last, pp. 49-61.
• Family Business, 3e, Chapter 4 – Succession: Continuing Entrepreneurship and the
Next Generation, pp. 85-105.
• Family Business, 3e, Chapter 5 – Succession and the Transfer of Power, pp. 107-126.
• Family Business, 3e, Chapter 6 – Creating the Strategy, pp. 167-186.
• Family Business, 3e, Chapter 7 – Planning the Estate, pp. 187-200.
• Small Business Management, 15e, Chapter 7 – The Marketing Plan, pp. 175-199.
• Small Business Management, 15e, Chapter 8 – The Human Resources Plan: Managers,
Owners, Allies, and Directors, pp. 200-229.
• Small Business Management, 15e, Chapter 9 – The Location Plan, pp. 230-257.
• Small and family business Case Studies & journal articles (They will be posted at Sakai)
Course Syllabus ENT5275 Small & Family Business Management
=============================================
10
Write the reading reflection (2-3 pages) of what you read. Assignments will be graded
according to the following criteria: a) Clear analysis of the main points; b) Clearly stated
thinking and/or recommendations; c) Application of covered course material and
concepts.
This assignment is due Tuesday, November 27
th
at 11:55 p.m. Please post your
homework in electronic format to the course website at: UF E-Learning at Sakai
(https://lss.at.ufl.edu/). The details of reading reflections could be found in the section of
Appendix A.
SESSION 11: Thursday, November 29, 07:25 AM – 9:20 AM
Continuing the Spirit of Enterprise
Topics: - Family culture, organizational culture, and cultural blur in family firms.
- Managing risk in the small business.
Activities: -Team discussion for final team projects.
- Review and discussion of case, “Protecting Intellectual Property” (Small Business
Management, 15e, video case 23, pp. 672-673).
Assignments: Each team should prepare and submit a total PowerPoint on how you would go about
presenting your study for a company. You could follow the points of Appendix C in our
course syllabus to construct your team project presentation. Please submit your
teamwork in electronic format to the course website at: UF E-Learning at Sakai
(https://lss.at.ufl.edu/) and send a copy to instructor’s e-mail address:
[email protected] by Sunday, December 2
nd
at 11:55 p.m. Each
member of the teams should prepare a 5-minute (at most) presentation to the class
explaining the problem and your recommendation. Please find the tentative presentation
schedule in the attachment.
SESSION 12: Tuesday, December 4, 07:25 AM – 9:20 AM
Team Project Final Presentation
Activities: - Team presentations and questions/comments:
Each student should prepare a 5-minute (at most) presentation to the class explaining the
problem and your recommendation. Your performance evaluation (please see Appendix
C) will include instructor, other class members, and yourself.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
11
SESSION 13: Thursday, December 6, 07:25 AM – 9:20 AM
Team Project Final Presentation, Conclusions, and Reviews
Activities: - Team presentations and questions/comments:
Each student should prepare a 5-minute (at most) presentation to the class explaining the
problem and your recommendation. Your performance evaluation (please see Appendix
C) will include instructor, other class members, and yourself.
- Family business management final course reviews, feedbacks, and reflections.
Assignments: Final Mini Case Report (30 points): Each student must submit a case write-up (4-6
page mini case report) reflecting on your current family business situation or the case
studies that we cover in class.
This assignment is due Sunday, December 9
th
at 11:55 p.m. Please submit your
homework in electronic format to the course website at: UF E-Learning at Sakai
(https://lss.at.ufl.edu/). The details of mini case assignments could be found in the
section of Appendix B.
Reference Resources
? Barnes, L. B., & Hershon, S. A. (1976). Transferring power in the family business. Harvard Business
Review, November-December, 1976, pp. 105-114.
? Citrin, J. M., & Ogden, D. (2010). First succeeding at succession. Harvard Business Review,
November, 1976, pp. 29-31.
? Grisanti, D. A. (1982). The agony of selling out to relatives. Harvard Business Review,
November-December, 1982, pp. 6-14.
? Levinson, H. (1971). Conflicts that plague family businesses. Harvard Business Review, March-April,
1971, pp. 90-98.
? Magretta, J. (1998). Governing the family-owned enterprise: An interview with Finland’s Krister
Ahlström. Harvard Business Review, January-February, 1998, pp. 112-123.
? Miller, W. D. (1998). Case study: Siblings and succession in the family business. Harvard Business
Review, January-February, 1998, pp. 22-36.
? Miller, W. D. (2000). Case study: The ghost in the family business. Harvard Business Review,
May-June, 2000, pp. 34-51.
? Teal, T. A., &Willigan, G. E. (1989). HBR case study: The outstanding outsider and the fumbling
family. Harvard Business Review, September-October, 1989, pp. 14-29.
? du Toit, D. F. (1980). Confessions of successful entrepreneur. Harvard Business Review,
November-December, 1980, pp. 44-48.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
12
Additional Notes & Reminders
? Information on this course schedule is tentative and subject to change. Adjustments and revisions will
be announced in class and course website.
? Make-up assignments will only be given to those students who provide appropriate evidence of
legitimate conflicts which caused missing an assignment or who have received prior approval to miss
an assignment.
? Please keep your cell phones turned off and stored in your bags while in class.
? Regarding students with disabilities – students requesting classroom accommodation must first
register with the Dean of Students Office. The Dean of Students Office will provide documentation to
the student who must then provide this documentation to the instructor when requesting
accommodation.
? If you are experiencing an extenuating circumstance (personal/family emergency, health concern, or
other serious problem), I strongly recommend you contact the Dean of Students Student Support
Office (http://www.dso.ufl.edu/supportservices/); they are there to help you.
? Academic Honesty: Adherence to the UF Academic Honesty Guidelines, including the Student
Honor Code, is expected. In completing the application for admission to UF, every student has signed
the following statement: “I understand that the University of Florida expects its students to be honest
in all their academic work. I agree to adhere to this commitment to academic honesty and understand
that my failure to comply with this commitment may result in disciplinary action up to and including
expulsion from the University.”
? Software Use: All students of the University of Florida are required and expected to obey the laws and
legal agreements governing software use. Failure to do so can lead to monetary damages and/or
criminal penalties for the individual violator. Because such violations are also against University
policies and rules, disciplinary action will be taken as appropriate. We, the members of the University
of Florida, pledge to hold our peers and ourselves to the highest standards of honesty and integrity.
? UF Counseling Services: Resources are available on campus for students having personal problems
or lacking clear career and academic goals, which interfere with their academic performance. These
resources include: University Counseling Center, 301 Peabody Hall, 392-1575, personal and career
counseling; Student Mental Health, Student Health Care Center, 392-1171, personal counseling;
Sexual Assault Recovery Services (SARS), Student Health Care Center, 392-1161 ext. 231, sexual
assault counseling; and Career Resource Center, Reitz Union, 392-1601, career development
assistance and counseling.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
13
Appendix A
Reading Reflections Guideline*
Reading reflection is the key to effective decision making, change and growth. Learning how to reflect
and developing the reflection disciplines is important to your continue development as an individual and
professional. In the family entrepreneurship context reflection is particularly important because of the
complexities surrounding the interaction of your life decisions with the family and business – the more
complex the situation the more reflective one must be to understand it.
In order to stimulate and develop your reflection capabilities I have structured the class around “you” – i.e.
your cases, your learning thoughts about life, and your interaction with other peers. Your preparation for
entering this class is to do the assignments that “bring you to the class.” One of those assignments is your
reading reflection. In order to assist you in your reflection, I offer you a choice of one-of-chapters in the
two textbooks to read.
Each of the chapters creates a different frame or perspective for your reflection. I wanted to give you the
choice to select a chapter each time that will help you reflect in a way that is most useful to your situation.
Your reflection should answer the questions listed below, BUT they should interact with the chapter; how
it impacted your thinking, what you learned from it, and how you might approach your life situation
differently because of reading the book. The following questions should be used as reflection starters:
• What did you learn about yourself and/or your business while reading the chapter(s)?
• When reading the chapter(s), what new perspective or frame did you gain for how to thinking about
your family, the business, yourself in relation to growth and the future?
• Conclude by summarizing your thinking in two to three pages – your personal elevator pitch for
growth (or not and what that strategy might be).
Enjoy the reading and reflection – you are at a critical point in your life as you graduate from the
University of Florida and this is intended to be useful and fun. The assignments are the extra credits to
your grade and are due by Tuesday, November 13
th
and November 27
th
, at 11:55 p.m. Please submit
your assignments in electronic format to the course website at: UF E-Learning in Sakai
(https://lss.at.ufl.edu/) and send a copy to instructor’s e-mail address:
[email protected].
*Reference resource: Habbershon, T. G. (2009). Course Syllabus for Fall 2009: EPS 9553 Critical
Questions Facing Business Families: A Coaching Retreat IV-How can we take our family business to
the next stage of growth? MA: Babson.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
14
Appendix B
Final Mini Case Report Guideline*
The purpose of a Mini Case Report is to describe a specific situation and set up questions that elicit
interaction from fellow class members around that situation. This “Mini Case Report” that you are writing
should particularly describe a REAL small and/or family business circumstances and frame the questions
around growth options and the family issues that enhance or constrain the conversation/decision making
(Note: this is not a fabricated or made up scenario). Each student must submit a case write-up (4-6 page
mini case report) reflecting on your chosen small and/or family business situation or the case studies that
we cover in class. In this regard, the following points should be considered:
• Make sure there is enough history and circumstantial information presented in the opening part of
the case so that others are clear on the context for the question.
• Describe the small and/or family business, the people involved and your current (or previous) role
in it so that the class gets a quick feel for your situation.
• Describe the current business and growth situation: stage of the business, industry, mindset toward
growth, past or recent actions etc.
• Set up the tensions around your thinking and the situation.
• Lead us to a thesis question or unresolved feeling/situation that you or the business is currently
wrestling with set up the factors that are impacting you or around which you would like to have a
discussion. The Mini-Case should conclude WITHOUT answering the question. It makes the issues
clear but it leaves the situation unresolved (for future discussion).
• Write a list of specific questions at the end that will assist your classmates in discussing your
Mini-Case.
Enjoy the exercise! The purpose of it is to get you to reflect on your situation and to sort out those tensions
and dynamics that you are feeling around the growth conversation. Remember that the content for the
class is coming from the Mini-Cases you write. We will discuss the relevant components of all the cases
during the class. The Mini Case should be in Times New Roman 12 point font size with single space, and
is due electronically on Sunday, December 9
th
at 11:55 p.m. Please post your mini-case report on the
UF E-Learning in Sakai (https://lss.at.ufl.edu/) website and send a copy to instructor’s e-mail address:
[email protected] .
*Reference resource: Habbershon, T. G. (2009). Course Syllabus for Fall 2009: EPS 9553 Critical
Questions Facing Business Families: A Coaching Retreat IV-How can we take our family business to
the next stage of growth? MA: Babson.
Course Syllabus ENT5275 Small & Family Business Management
=============================================
15
Appendix C
Evaluation for Team Project Presentation
Your Name: ; Date: .
Presenter’s Name: ; Team #: ; Total Score: .
Please use the following scale to evaluate the presentation:
1. Poor 2. Fair 3. Good 4. Very Good 5. Excellent
Design of Family Business Case 1 2 3 4 5
1. Adequately stated case study objectives at the beginning…………………… ? ? ? ? ?
2. Appropriately developed & arranged content………………………………. ? ? ? ? ?
3. Provided interesting & informative materials………………………………. ? ? ? ? ?
4. The presentation was smoothly transited between ideas……………………. ? ? ? ? ?
5. Gave a clear summary linked to the objectives……………………………… ? ? ? ? ?
Use of Business Principles 1 2 3 4 5
6. Encouraged learners’ involvement………………………………………….. ? ? ? ? ?
7. Related the topic to audiences’ past experiences……………………………. ? ? ? ? ?
8. Provided content that has appropriate opportunities for practice…………… ? ? ? ? ?
9. Explained relationships between the various elements……………………… ? ? ? ? ?
10. Aroused your interest/curiosity related to the topic…………………………. ? ? ? ? ?
Presentation 1 2 3 4 5
11. Spoke confidently, audibly without distracting mannerisms………………... ? ? ? ? ?
12. Showed clear, concise visual aids…………………………………………… ? ? ? ? ?
13. The presentation was clear and to the point…………………………………. ? ? ? ? ?
14. Showed appropriate appearance/gestures…………………………………… ? ? ? ? ?
15. The presenter was enthusiastic about the topic……………………………… ? ? ? ? ?
Total Score:
Comments/Suggestions:
doc_729820863.pdf