Description
SAP Business Objects The Power of Business Intelligence to Transform the Way the World Works
©SAP 2009 / Page 1
SAP Busi nessObj ec t s
The Pow er of Busi ness
I nt el l i genc e t o Tr ansf or m
t he Way t he Wor l d Wor k s
Ian Parker &Timo Elliott
May, 2009
©SAP 2009 / Page 2
Ri sk and Oppor t uni t y
Source: IDC
©SAP 2009 / Page 4
1. DUCK!
2. KEEP SWI MMI NG
3. GET READY FOR THE NEXT SET
Image by Mike Baird:http://www.flickr.com/photos/mikebaird/
©SAP 2009 / Page 5
©SAP 2009 / Page 6
Business Intelligence can
have a direct positive
impact on a
company’s business
performance,
dramatically improving
its ability to accomplish
its mission…
BI is particularly strategic
because it is directed
toward business
managers and
knowledge workers...
Tools that let these users
make faster, better and
more-informed
decisions are
particularly valuable
in a difficult business
environment.
©SAP 2009 / Page 7
©SAP 2009 / Page 8
Look Af t er Your Cust omer s
“Stinting on customer service is a common and sometimes costly response to tough
economic times. By managing the customer experience more rigorously, companies
can maintain quality while still saving money.”
McKinsey
©SAP 2009 / Page 9
“As deteriorating performance forces increasingly aggressive head count reductions, it’s
easy to lose valuable contributors inadvertently, damage morale or the company’s
external reputation among potential employees, or drop the ball on important training
and staff-development programs.”
McKinsey
Look Af t er Your Empl oyees
©SAP 2009 / Page 10
Key Quest i ons t o Sur vi ve t he Dow nt ur n and
Thr i ve i n t he Upt ur n
?
Which lines of business
are most profitable?
?
Who are my most
profitable customers?
?
Where is my revenue
coming from?
?
How can we increase
sales?
?
What risk exposure do
we have?
Protect the existing
business
?
What are we currently
spending and what can
we safely cut ?
?
What is the impact of
those cuts ?
?
Will a saving in one
place have a knock on
effect in efficiency in
another place?
?
How can we increase
productivity?
Be Effective and Efficient
?
Can we plan multiple
growth scenarios for
next year?
?
Which product line grew
last year ?
?
What trends are there in
buying patterns?
?
Which suppliers are
giving us the best deal?
Uncover Future Growth
Opportunities
DUCK! KEEP SWI MMI NG
PREPARE FOR
THE NEXT SET
©SAP 2009 / Page 11
The Evol ut i on of BI
?In 1990s BI was tactical
?In 2000s it has become strategic
?Next stage will be ubiquity
BI
?
©SAP 2009 / Page 12
Busi ness I nt el l i genc e
J ust l i k e Emai l ?
BI
?
BI and email
?Infrastructure provided centrally by IT
?Standard across the organisation
?All users make use of it
?Access inside and outside the organization
?Unthinkable not to have it
©SAP 2009 / Page 13
“from customer service to partner self-service, from tax
auditing to purchase order monitoring”
“no matter which database the data resides in, we can get it
out to people in a form suitable for each of them, to allow
them to help drive our business forward.”
“the information infrastructure we’ve implemented using
Business Objects allows us to leverage it inside and outside
our organization”
180 databases
3,500
internal users
“ many 000s”
external users
“Information is our most important asset”http://www.businessobjects.com/company/customers/spotlight/sabre.asp
©SAP 2009 / Page 14
Bar r i er t o I nc r eased Per f or manc e
Gap between strategy and execution
Execution
©SAP 2009 / Page 15
Bar r i er t o I nc r eased Per f or manc e
Gap between strategy and execution
Strategy Strategic Alignment
Execution
©SAP 2009 / Page 16
Bar r i er t o I nc r eased Per f or manc e
Lack of balance between risk and opportunity
Risks Opportunities
Predictable Performance
Strategic Alignment Strategy
Execution
©SAP 2009 / Page 17
Bar r i er t o I nc r eased Per f or manc e
Lack of visibility through entire cycle
Risks Opportunities
Confident Decisions
Predictable Performance
Strategic Alignment Strategy
Execution
©SAP 2009 / Page 18
Ensure Trusted
Information
Proactively
Manage Risk
Create
Enterprise
Visibility
Ac hi evi ng Benef i t s w i t h SAP Busi nessObj ec t s
Confident Decisions
Predictable Performance
Strategic Alignment
©SAP 2009 / Page 19
SAP Busi nessObj ec t s Pr oduc t Por t f ol i o
Business
Intelligence
Reporting
Query, Reporting,
and Analysis
Dashboards and
Visualization
Search and
Navigation
Advanced
Analytics
Enterprise Performance
Management
Strategy
Management
Planning, Budgeting
and Forecasting
Profitability and
Cost Management
Consolidation
Spend and
Supply Chain
Governance Risk
and Compliance
Risk
Management
Access
Control
Process
Control
Global Trade
Services
Environmental,
Health and Safety
Data
Integration
Data Quality
Management
Master Data
Management
Metadata
Management
Information
Management
©SAP 2009 / Page 20
Tr end #1: I nc r easi ngl y St r at egi c and I nt egr at ed
©SAP 2009 / Page 21
Enterprise Performance
Management
Strategy
Management
Business
Planning
Profitability and
Cost Management
Consolidation
Spend
Analytics
Data
Integration
Data Quality
Management
Master Data
Management
Metadata
Management
Information
Management
Governance, Risk,
and Compliance
Risk
Management
Access
Control
Process
Control
Global Trade
Services
Environmental,
Health and Safety
Business
Intelligence
Reporting
Query, Reporting,
and Analysis
Dashboards and
Visualization
Search and
Navigation
Advanced
Analytics
©SAP 2009 / Page 22
Enterprise Performance
Management
Strategy
Management
Business
Planning
Profitability and
Cost Management
Consolidation
Spend
Analytics
Data
Integration
Data Quality
Management
Master Data
Management
Metadata
Management
Information
Management
Governance, Risk,
and Compliance
Risk
Management
Access
Control
Process
Control
Global Trade
Services
Environmental,
Health and Safety
Business
Intelligence
Reporting
Query, Reporting,
and Analysis
Dashboards and
Visualization
Search and
Navigation
Advanced
Analytics
©SAP 2009 / Page 23
Enterprise Performance
Management
Strategy
Management
Business
Planning
Profitability and
Cost Management
Consolidation
Spend
Analytics
Data
Integration
Data Quality
Management
Master Data
Management
Metadata
Management
Information
Management
Governance, Risk,
and Compliance
Risk
Management
Access
Control
Process
Control
Global Trade
Services
Environmental,
Health and Safety
Business
Intelligence
Reporting
Query, Reporting,
and Analysis
Dashboards and
Visualization
Search and
Navigation
Advanced
Analytics
©SAP 2009 / Page 24
Enterprise Performance
Management
Strategy
Management
Business
Planning
Profitability and
Cost Management
Consolidation
Spend
Analytics
Data
Integration
Data Quality
Management
Master Data
Management
Metadata
Management
Information
Management
Governance, Risk,
and Compliance
Risk
Management
Access
Control
Process
Control
Global Trade
Services
Environmental,
Health and Safety
Business
Intelligence
Reporting
Query, Reporting,
and Analysis
Dashboards and
Visualization
Search and
Navigation
Advanced
Analytics
©SAP 2009 / Page 25
Open &
Agnostic
Open apps &
BI, " agnostic"
to underlying
technology
Complete
Stack
Most complete,
integrated stack
Hyperion, Interlace,
diverse apps
Essbase, nQuire,
BIEE
Cognos CPM
Cognos
Proclarity
Performance Point
Excel
Function/industry
specific
vendors
SAS, Microstrategy,
InfoBuilders,
Informatica
EPM & GRC
Data Warehouse
Business
Intelligence
Enterprise
Applications
Oracle DW
Oracle, PSFT,
Siebel
DB2 DW SQL Server DW
Dynamics
BW, BIA
Business Suite
Teradata, Netezza,
MySQL, Sybase
NetSuite
Independent
Vendors
Business Objects
+SAP
Business Objects
+SAP
Not Al l Dat a i s i n SAP
Integrated Information Needed from Everywhere
©SAP 2009 / Page 26
Over 25 supported integrations and solutions
An integral part of many Oracle products:
Crystal Reports, Live Office, Share Point…
Windows, .Net, SQL Server…
Websphere, Crystal…
J oint industry solutions
Databases, Applications, Files,
Unstructured, Datamarts,
Metadata, Federation…
©SAP 2009 / Page 27 ©SAP 2008 / Page 27
Busi ness User s
Task Wor k er s
Nat ur e of Wor k
?
Management by exception
?
Collaboration across boundaries
?
Context over information
Web 2.0
?
Consumer-like expectations
?
Lean consumption platform
?
Third-party mash-ups
Demogr aphi c s
?
Multi-nationalism
?
Mobile workforce
?
Rise of “digital natives”
Tr end #2: The Ri se of t he Busi ness User
Reshaping The Business Environment…
©SAP 2009 / Page 28
ALL Dat a
©SAP 2009 / Page 29
Under ser ved Casual User s
Marketing Manager
In planning for next year’s
budget, I need to know our top
5 successful campaigns in
2008. And yet no one seems
to be able to provide me the
answer!
Product Manager
I’m on the phone with a
colleague and need to know
the sales of the product that
I manage by version.
I’m running to a customer
meeting and need to know
what products they’ve
bought and if they have
any open support calls.
Sales Rep
Customer Support
I’ve been pulled into a last
minute meeting and need
our overall customer
satisfaction by region.
HR Manager
What is the average
performance of new
employees compared to the
previous year? My meeting
with my boss starts in 1 hour
and I need this answer now!
Empowering all
Casual Users with the
Information They Need
©SAP 2009 / Page 29
©SAP 2009 / Page 30
SAP Busi nessObj ec t s Ex pl or er
Demo
SAP Busi nessObj ec t s Ex pl or er
©SAP 2009 / Page 31
I nt r oduc i ng SAP Busi nessObj ec t s Ex pl or er
©SAP 2009 / Page 31
?
Simplicity and speed of search
?
Intuitive data exploration and visualization
?
Fast response across mountains
of data
?
Simplicity and speed of search
?
Intuitive data exploration and visualization
?
Fast response across mountains
of data
Bring BI to All Business Users
?
Easy and efficient to manage and scale
?
More reactive to business with
faster delivery
?
Based on proven reliable infrastructure
?
Easy and efficient to manage and scale
?
More reactive to business with
faster delivery
?
Based on proven reliable infrastructure
Help IT to Be Successful
©SAP 2009 / Page 32
Cust omer Feedbac k To Dat e
©SAP 2009 / Page 32
?
Classified the target population
as the ‘active information user’
and further defined them as
‘users who have more
questions’
?
Best for ‘managers’ who need to
explore different business areas
but aren’t served by existing in-
house BI tools
?
Classified the target population
as the ‘active information user’
and further defined them as
‘users who have more
questions’
?
Best for ‘managers’ who need to
explore different business areas
but aren’t served by existing in-
house BI tools
Highlights
?
Ease-of-use
?
Business user empowerment
?
Eye-catching look and feel –
‘wow’ factor in the interface
?
Left with the impression that
responses would be very quick
?
Ease-of-use
?
Business user empowerment
?
Eye-catching look and feel –
‘wow’ factor in the interface
?
Left with the impression that
responses would be very quick
Top Likes
If you know how to
use a computer you
can use Explorer.”
This is a perfect tool
for our managers who
don’t know what they
are looking for.”
Finding information is
as easy as searching
the Internet.”
The point and click
interface allows users
to pick what they
want - like you would
do on any website.”
“
©SAP 2009 / Page 33
SAP Busi nessObj ec t s I nnovat i on Cent er
©SAP 2009 / Page 34
SAP Busi nessObj ec t s I nnovat i on Cent er
Pol est ar i n
t he Cl oud
Event -
Dr i ven BI
Soc i al
Net w or k
Anal yzer
i Phone Cat al og
Br ow ser
Tex t t o
Quer y
BI Panel
And Many Mor e!http://innovation_center.sap.com
©SAP 2009 / Page 35
©SAP 2009 / Page 36
Soc i al Net w or k Anal yzer Pr ot ot ype
Demo
Soc i al Net w or k Anal yzer Pr ot ot ype
©SAP 2009 / Page 37
©SAP 2009 / Page 38 ©SAP 2009 / Page 38 ©SAP 2009 / Page 38
Sust ai nabi l i t y Per f or manc e Management
©SAP 2009 / Page 38
Manage strategy and risks
Merge financial & other sustainability data
Provide transparency and actionable insight
Visualize and report for stakeholder impact
Reduce reporting costs
Design Source Sell Move Service
Take Back
Make
C
S
O
:
A
u
d
ita
b
le
S
u
sta
in
a
b
ility
V
P
S
tr
a
te
g
y
:
G
o
v
e
r
n
fo
r
S
u
c
c
e
ss
C
F
O
M
in
im
iz
e
R
isk
©SAP 2009 / Page 39 ©SAP 2008 / Page 39
Sales Shipping Business Users
Wholesale
Distribution
Professional
Services
Consumer
Products
Col l abor at i ve Dec i si ons
©SAP 2009 / Page 40
Mill Products
Aerospace &
Defense Automotive Banking
Engineering,
Construction &
Operations Healthcare
Higher Education
& Research
Life Sciences Media
Chemicals
Consumer
Products
Defense &
Security
High Tech
Industrial
Machinery &
Components Insurance
Mining Oil & Gas
Professional
Services
Public Sector Retail
Telecom-
munications
Travel & Logistics
Services Utilities
Wholesale
Distribution
Customer Retention
Product Performance
Revenue Recognition
Workforce Optimization
©SAP 2009 / Page 41 ©SAP 208 / Page 41
BI standardization
Customer segmentation
Operational efficiencies
Fast, efficient close
Retaining top talent
Risk management
Key BI Oppor t uni t i es
I n Tough Ti mes
©SAP 2009 / Page 42
St r at egi c Al i gnment
Pr edi c t abl e Per f or manc e
Conf i dent Dec i si ons
©SAP 2009 / Page 43
Thank You!
Timo Elliott Ian Parker
[email protected] [email protected]
BI Questions Blog: www.timoelliott.com
twitter.com/timoelliott
doc_861594885.pdf
SAP Business Objects The Power of Business Intelligence to Transform the Way the World Works
©SAP 2009 / Page 1
SAP Busi nessObj ec t s
The Pow er of Busi ness
I nt el l i genc e t o Tr ansf or m
t he Way t he Wor l d Wor k s
Ian Parker &Timo Elliott
May, 2009
©SAP 2009 / Page 2
Ri sk and Oppor t uni t y
Source: IDC
©SAP 2009 / Page 4
1. DUCK!
2. KEEP SWI MMI NG
3. GET READY FOR THE NEXT SET
Image by Mike Baird:http://www.flickr.com/photos/mikebaird/
©SAP 2009 / Page 5
©SAP 2009 / Page 6
Business Intelligence can
have a direct positive
impact on a
company’s business
performance,
dramatically improving
its ability to accomplish
its mission…
BI is particularly strategic
because it is directed
toward business
managers and
knowledge workers...
Tools that let these users
make faster, better and
more-informed
decisions are
particularly valuable
in a difficult business
environment.
©SAP 2009 / Page 7
©SAP 2009 / Page 8
Look Af t er Your Cust omer s
“Stinting on customer service is a common and sometimes costly response to tough
economic times. By managing the customer experience more rigorously, companies
can maintain quality while still saving money.”
McKinsey
©SAP 2009 / Page 9
“As deteriorating performance forces increasingly aggressive head count reductions, it’s
easy to lose valuable contributors inadvertently, damage morale or the company’s
external reputation among potential employees, or drop the ball on important training
and staff-development programs.”
McKinsey
Look Af t er Your Empl oyees
©SAP 2009 / Page 10
Key Quest i ons t o Sur vi ve t he Dow nt ur n and
Thr i ve i n t he Upt ur n
?
Which lines of business
are most profitable?
?
Who are my most
profitable customers?
?
Where is my revenue
coming from?
?
How can we increase
sales?
?
What risk exposure do
we have?
Protect the existing
business
?
What are we currently
spending and what can
we safely cut ?
?
What is the impact of
those cuts ?
?
Will a saving in one
place have a knock on
effect in efficiency in
another place?
?
How can we increase
productivity?
Be Effective and Efficient
?
Can we plan multiple
growth scenarios for
next year?
?
Which product line grew
last year ?
?
What trends are there in
buying patterns?
?
Which suppliers are
giving us the best deal?
Uncover Future Growth
Opportunities
DUCK! KEEP SWI MMI NG
PREPARE FOR
THE NEXT SET
©SAP 2009 / Page 11
The Evol ut i on of BI
?In 1990s BI was tactical
?In 2000s it has become strategic
?Next stage will be ubiquity
BI
?
©SAP 2009 / Page 12
Busi ness I nt el l i genc e
J ust l i k e Emai l ?
BI
?
BI and email
?Infrastructure provided centrally by IT
?Standard across the organisation
?All users make use of it
?Access inside and outside the organization
?Unthinkable not to have it
©SAP 2009 / Page 13
“from customer service to partner self-service, from tax
auditing to purchase order monitoring”
“no matter which database the data resides in, we can get it
out to people in a form suitable for each of them, to allow
them to help drive our business forward.”
“the information infrastructure we’ve implemented using
Business Objects allows us to leverage it inside and outside
our organization”
180 databases
3,500
internal users
“ many 000s”
external users
“Information is our most important asset”http://www.businessobjects.com/company/customers/spotlight/sabre.asp
©SAP 2009 / Page 14
Bar r i er t o I nc r eased Per f or manc e
Gap between strategy and execution
Execution
©SAP 2009 / Page 15
Bar r i er t o I nc r eased Per f or manc e
Gap between strategy and execution
Strategy Strategic Alignment
Execution
©SAP 2009 / Page 16
Bar r i er t o I nc r eased Per f or manc e
Lack of balance between risk and opportunity
Risks Opportunities
Predictable Performance
Strategic Alignment Strategy
Execution
©SAP 2009 / Page 17
Bar r i er t o I nc r eased Per f or manc e
Lack of visibility through entire cycle
Risks Opportunities
Confident Decisions
Predictable Performance
Strategic Alignment Strategy
Execution
©SAP 2009 / Page 18
Ensure Trusted
Information
Proactively
Manage Risk
Create
Enterprise
Visibility
Ac hi evi ng Benef i t s w i t h SAP Busi nessObj ec t s
Confident Decisions
Predictable Performance
Strategic Alignment
©SAP 2009 / Page 19
SAP Busi nessObj ec t s Pr oduc t Por t f ol i o
Business
Intelligence
Reporting
Query, Reporting,
and Analysis
Dashboards and
Visualization
Search and
Navigation
Advanced
Analytics
Enterprise Performance
Management
Strategy
Management
Planning, Budgeting
and Forecasting
Profitability and
Cost Management
Consolidation
Spend and
Supply Chain
Governance Risk
and Compliance
Risk
Management
Access
Control
Process
Control
Global Trade
Services
Environmental,
Health and Safety
Data
Integration
Data Quality
Management
Master Data
Management
Metadata
Management
Information
Management
©SAP 2009 / Page 20
Tr end #1: I nc r easi ngl y St r at egi c and I nt egr at ed
©SAP 2009 / Page 21
Enterprise Performance
Management
Strategy
Management
Business
Planning
Profitability and
Cost Management
Consolidation
Spend
Analytics
Data
Integration
Data Quality
Management
Master Data
Management
Metadata
Management
Information
Management
Governance, Risk,
and Compliance
Risk
Management
Access
Control
Process
Control
Global Trade
Services
Environmental,
Health and Safety
Business
Intelligence
Reporting
Query, Reporting,
and Analysis
Dashboards and
Visualization
Search and
Navigation
Advanced
Analytics
©SAP 2009 / Page 22
Enterprise Performance
Management
Strategy
Management
Business
Planning
Profitability and
Cost Management
Consolidation
Spend
Analytics
Data
Integration
Data Quality
Management
Master Data
Management
Metadata
Management
Information
Management
Governance, Risk,
and Compliance
Risk
Management
Access
Control
Process
Control
Global Trade
Services
Environmental,
Health and Safety
Business
Intelligence
Reporting
Query, Reporting,
and Analysis
Dashboards and
Visualization
Search and
Navigation
Advanced
Analytics
©SAP 2009 / Page 23
Enterprise Performance
Management
Strategy
Management
Business
Planning
Profitability and
Cost Management
Consolidation
Spend
Analytics
Data
Integration
Data Quality
Management
Master Data
Management
Metadata
Management
Information
Management
Governance, Risk,
and Compliance
Risk
Management
Access
Control
Process
Control
Global Trade
Services
Environmental,
Health and Safety
Business
Intelligence
Reporting
Query, Reporting,
and Analysis
Dashboards and
Visualization
Search and
Navigation
Advanced
Analytics
©SAP 2009 / Page 24
Enterprise Performance
Management
Strategy
Management
Business
Planning
Profitability and
Cost Management
Consolidation
Spend
Analytics
Data
Integration
Data Quality
Management
Master Data
Management
Metadata
Management
Information
Management
Governance, Risk,
and Compliance
Risk
Management
Access
Control
Process
Control
Global Trade
Services
Environmental,
Health and Safety
Business
Intelligence
Reporting
Query, Reporting,
and Analysis
Dashboards and
Visualization
Search and
Navigation
Advanced
Analytics
©SAP 2009 / Page 25
Open &
Agnostic
Open apps &
BI, " agnostic"
to underlying
technology
Complete
Stack
Most complete,
integrated stack
Hyperion, Interlace,
diverse apps
Essbase, nQuire,
BIEE
Cognos CPM
Cognos
Proclarity
Performance Point
Excel
Function/industry
specific
vendors
SAS, Microstrategy,
InfoBuilders,
Informatica
EPM & GRC
Data Warehouse
Business
Intelligence
Enterprise
Applications
Oracle DW
Oracle, PSFT,
Siebel
DB2 DW SQL Server DW
Dynamics
BW, BIA
Business Suite
Teradata, Netezza,
MySQL, Sybase
NetSuite
Independent
Vendors
Business Objects
+SAP
Business Objects
+SAP
Not Al l Dat a i s i n SAP
Integrated Information Needed from Everywhere
©SAP 2009 / Page 26
Over 25 supported integrations and solutions
An integral part of many Oracle products:
Crystal Reports, Live Office, Share Point…
Windows, .Net, SQL Server…
Websphere, Crystal…
J oint industry solutions
Databases, Applications, Files,
Unstructured, Datamarts,
Metadata, Federation…
©SAP 2009 / Page 27 ©SAP 2008 / Page 27
Busi ness User s
Task Wor k er s
Nat ur e of Wor k
?
Management by exception
?
Collaboration across boundaries
?
Context over information
Web 2.0
?
Consumer-like expectations
?
Lean consumption platform
?
Third-party mash-ups
Demogr aphi c s
?
Multi-nationalism
?
Mobile workforce
?
Rise of “digital natives”
Tr end #2: The Ri se of t he Busi ness User
Reshaping The Business Environment…
©SAP 2009 / Page 28
ALL Dat a
©SAP 2009 / Page 29
Under ser ved Casual User s
Marketing Manager
In planning for next year’s
budget, I need to know our top
5 successful campaigns in
2008. And yet no one seems
to be able to provide me the
answer!
Product Manager
I’m on the phone with a
colleague and need to know
the sales of the product that
I manage by version.
I’m running to a customer
meeting and need to know
what products they’ve
bought and if they have
any open support calls.
Sales Rep
Customer Support
I’ve been pulled into a last
minute meeting and need
our overall customer
satisfaction by region.
HR Manager
What is the average
performance of new
employees compared to the
previous year? My meeting
with my boss starts in 1 hour
and I need this answer now!
Empowering all
Casual Users with the
Information They Need
©SAP 2009 / Page 29
©SAP 2009 / Page 30
SAP Busi nessObj ec t s Ex pl or er
Demo
SAP Busi nessObj ec t s Ex pl or er
©SAP 2009 / Page 31
I nt r oduc i ng SAP Busi nessObj ec t s Ex pl or er
©SAP 2009 / Page 31
?
Simplicity and speed of search
?
Intuitive data exploration and visualization
?
Fast response across mountains
of data
?
Simplicity and speed of search
?
Intuitive data exploration and visualization
?
Fast response across mountains
of data
Bring BI to All Business Users
?
Easy and efficient to manage and scale
?
More reactive to business with
faster delivery
?
Based on proven reliable infrastructure
?
Easy and efficient to manage and scale
?
More reactive to business with
faster delivery
?
Based on proven reliable infrastructure
Help IT to Be Successful
©SAP 2009 / Page 32
Cust omer Feedbac k To Dat e
©SAP 2009 / Page 32
?
Classified the target population
as the ‘active information user’
and further defined them as
‘users who have more
questions’
?
Best for ‘managers’ who need to
explore different business areas
but aren’t served by existing in-
house BI tools
?
Classified the target population
as the ‘active information user’
and further defined them as
‘users who have more
questions’
?
Best for ‘managers’ who need to
explore different business areas
but aren’t served by existing in-
house BI tools
Highlights
?
Ease-of-use
?
Business user empowerment
?
Eye-catching look and feel –
‘wow’ factor in the interface
?
Left with the impression that
responses would be very quick
?
Ease-of-use
?
Business user empowerment
?
Eye-catching look and feel –
‘wow’ factor in the interface
?
Left with the impression that
responses would be very quick
Top Likes
If you know how to
use a computer you
can use Explorer.”
This is a perfect tool
for our managers who
don’t know what they
are looking for.”
Finding information is
as easy as searching
the Internet.”
The point and click
interface allows users
to pick what they
want - like you would
do on any website.”
“
©SAP 2009 / Page 33
SAP Busi nessObj ec t s I nnovat i on Cent er
©SAP 2009 / Page 34
SAP Busi nessObj ec t s I nnovat i on Cent er
Pol est ar i n
t he Cl oud
Event -
Dr i ven BI
Soc i al
Net w or k
Anal yzer
i Phone Cat al og
Br ow ser
Tex t t o
Quer y
BI Panel
And Many Mor e!http://innovation_center.sap.com
©SAP 2009 / Page 35
©SAP 2009 / Page 36
Soc i al Net w or k Anal yzer Pr ot ot ype
Demo
Soc i al Net w or k Anal yzer Pr ot ot ype
©SAP 2009 / Page 37
©SAP 2009 / Page 38 ©SAP 2009 / Page 38 ©SAP 2009 / Page 38
Sust ai nabi l i t y Per f or manc e Management
©SAP 2009 / Page 38
Manage strategy and risks
Merge financial & other sustainability data
Provide transparency and actionable insight
Visualize and report for stakeholder impact
Reduce reporting costs
Design Source Sell Move Service
Take Back
Make
C
S
O
:
A
u
d
ita
b
le
S
u
sta
in
a
b
ility
V
P
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tr
a
te
g
y
:
G
o
v
e
r
n
fo
r
S
u
c
c
e
ss
C
F
O
M
in
im
iz
e
R
isk
©SAP 2009 / Page 39 ©SAP 2008 / Page 39
Sales Shipping Business Users
Wholesale
Distribution
Professional
Services
Consumer
Products
Col l abor at i ve Dec i si ons
©SAP 2009 / Page 40
Mill Products
Aerospace &
Defense Automotive Banking
Engineering,
Construction &
Operations Healthcare
Higher Education
& Research
Life Sciences Media
Chemicals
Consumer
Products
Defense &
Security
High Tech
Industrial
Machinery &
Components Insurance
Mining Oil & Gas
Professional
Services
Public Sector Retail
Telecom-
munications
Travel & Logistics
Services Utilities
Wholesale
Distribution
Customer Retention
Product Performance
Revenue Recognition
Workforce Optimization
©SAP 2009 / Page 41 ©SAP 208 / Page 41
BI standardization
Customer segmentation
Operational efficiencies
Fast, efficient close
Retaining top talent
Risk management
Key BI Oppor t uni t i es
I n Tough Ti mes
©SAP 2009 / Page 42
St r at egi c Al i gnment
Pr edi c t abl e Per f or manc e
Conf i dent Dec i si ons
©SAP 2009 / Page 43
Thank You!
Timo Elliott Ian Parker
[email protected] [email protected]
BI Questions Blog: www.timoelliott.com
twitter.com/timoelliott
doc_861594885.pdf