Description
Business intelligence (BI) is a set of theories, methodologies, processes, architectures, and technologies that transform raw data into meaningful and useful information for business purposes. BI can handle large amounts of information to help identify and develop new opportunities.
Business Intelligence Strategy Service
Business Intelligence as a Strategic Differentiator
Business intelligence (BI) technology gives business users the ability to access, analyze, and share information within an organization. BI is taking on an increasingly strategic role as more organizations look for ways to tap into the valuable data stored in their operational systems. Defining a BI roadmap, aligned to corporate goals, makes it much easier to get the full value of information in an organization. Gartner estimates that by 2002, business management in 50% of large enterprises will identify BI as a strategic initiative, forging an alignment of goals, objectives, and resources to better support the enterprise with insight.1 As Gartner notes, “A strategic approach to BI can pay handsome dividends to enterprises that exploit it properly. This should be of concern to all business and IT management because it presents an opportunity to differentiate the enterprise from competitors and to ensure optimal efficiency and effectiveness, and business performance, through insights into processes, customers, suppliers and the market”2. The BI Strategy service is designed to benchmark your BI maturity compared to other organizations in your industry and develop a BI Roadmap tailored to your current level of maturity and your long term BI goals. Results that show that your organization is using information less effectively than your competitors are almost certain to get a reaction.
Benefits
Improve the problem of fragmented data so typical of large organizations with multiple department-specific data warehouses or data marts, with stovepiped “islands” of data Improve data quality and conformity by aligning different projects that use similar data, and improve overall efficiency of data analysis Create a more customer-centric approach to information delivery for customers inside and outside the organization, and improve confidence in the IT organization
Objectives and Deliverables
Based on business and technical experience of designing and deploying enterprise business intelligence systems, Business Objects Professional Services applies a tried and tested methodology to minimize project risk and accelerate time to customer self-sufficiency. Subject to the individual needs of our customers, the BI Strategy Service is designed to deliver the following – Analyze the current level of BI maturity of the organization and identify the major corporate goals that drive the use of business intelligence Define an overall BI Roadmap for the organization that aligns current priorities with overall corporate goals Implement a standard project evaluation and approval process to ensure on-going alignment between project goals and corporate BI strategy
1 2
Gartner, Business Intelligence Multi-client Study, 2002. Gartner, Client Issues for Business Intelligence, October 2003.
Business Intelligence Strategy Service
Benchmarking Your BI Maturity
A successful BI strategy must be matched with the “BI maturity” of your organization. One of several different situations may exist today: General low interest in BI: In this scenario, companies are narrowly focused on solving problems and don’t fully understand (or care) how information access could improve their business. The IT group thinks of BI only as a technical infrastructure, while executives give too little attention to the strategic importance of BI. Fragmented BI: This is one of the most common situations in today’s organizations. BI is installed on a project-by-project basis by business units in order to resolve critical needs, but without the support (or sometimes even the knowledge) of the IT organization. One-size-fits-all BI: This scenario typically comes up when IT attempts to standardize software tools and solutions in an effort to cut down the costs of buying and supporting BI technology on top of existing information systems. Standardization implies a reduction in technologies, but can be taken too far if IT seeks a single BI product without understanding the end users’ needs. This often results in a significant investment in technology that remains largely untouched by the business users. BI alignment: In the ideal scenario, both IT and end users are keen to implement and use business intelligence. But even here there are potential problems. In particular, if there is little trust or communication between business and IT teams, an organization may find that there is simultaneously an IT department pursuing a one-size-fits-all strategy while the business users create new BI silos.
Scalability, Performance, Self-Sufficiency
Business Objects consultants follow a proven approach to strategic consulting: the BI Solution Accelerator, the most robust BI project methodology in the Industry. This drives every committed deliverable and means that the systems built in collaboration with our customers, are strategically aligned, scalable and designed to perform optimally. With in-depth knowledge of thousands of customer deployments with our software, our consultants are the best qualified to ensure your organization can make best use of your Business Objects investment. We aim to set up your organization quickly and efficiently to benefit from the value of standardized architecture, as well as prepare for future growth of your BI systems. This is achieved with the development and delivery of a tailor-made training program supplemented by on-project skills transfer to gain valuable commercial expertise in collaboration with our consulting team. For more information on how Business Objects Professional Services can quickly deliver the benefits of a BI Strategy to your organization, contact your account manager today.
Printed in the United States - July 2005
www.businessobjects.com Americas Tel: +1 800 877 2340 Asia-Pacific Tel: +65 6416 6500 Europe, Middle East, Africa Tel: +33 1 41 25 21 21 Japan Tel: +81 3 5447 3900
Business Objects owns the following U.S. patents, which may cover products that are offered and licensed by Business Objects: 5,555,403; 6,247,008 B1; 6,578,027 B2; 6,490,593; and 6,289,352. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Enterprise, Crystal Analysis, WebIntelligence, RapidMarts, and BusinessQuery are trademarks or registered trademarks of Business Objects SA or its affiliated companies in the United States and other countries. All other names mentioned herein may be trademarks of their respective owners. Copyright © 2005 Business Objects. All rights reserved. XXXXX-X
doc_635561618.pdf
Business intelligence (BI) is a set of theories, methodologies, processes, architectures, and technologies that transform raw data into meaningful and useful information for business purposes. BI can handle large amounts of information to help identify and develop new opportunities.
Business Intelligence Strategy Service
Business Intelligence as a Strategic Differentiator
Business intelligence (BI) technology gives business users the ability to access, analyze, and share information within an organization. BI is taking on an increasingly strategic role as more organizations look for ways to tap into the valuable data stored in their operational systems. Defining a BI roadmap, aligned to corporate goals, makes it much easier to get the full value of information in an organization. Gartner estimates that by 2002, business management in 50% of large enterprises will identify BI as a strategic initiative, forging an alignment of goals, objectives, and resources to better support the enterprise with insight.1 As Gartner notes, “A strategic approach to BI can pay handsome dividends to enterprises that exploit it properly. This should be of concern to all business and IT management because it presents an opportunity to differentiate the enterprise from competitors and to ensure optimal efficiency and effectiveness, and business performance, through insights into processes, customers, suppliers and the market”2. The BI Strategy service is designed to benchmark your BI maturity compared to other organizations in your industry and develop a BI Roadmap tailored to your current level of maturity and your long term BI goals. Results that show that your organization is using information less effectively than your competitors are almost certain to get a reaction.
Benefits
Improve the problem of fragmented data so typical of large organizations with multiple department-specific data warehouses or data marts, with stovepiped “islands” of data Improve data quality and conformity by aligning different projects that use similar data, and improve overall efficiency of data analysis Create a more customer-centric approach to information delivery for customers inside and outside the organization, and improve confidence in the IT organization
Objectives and Deliverables
Based on business and technical experience of designing and deploying enterprise business intelligence systems, Business Objects Professional Services applies a tried and tested methodology to minimize project risk and accelerate time to customer self-sufficiency. Subject to the individual needs of our customers, the BI Strategy Service is designed to deliver the following – Analyze the current level of BI maturity of the organization and identify the major corporate goals that drive the use of business intelligence Define an overall BI Roadmap for the organization that aligns current priorities with overall corporate goals Implement a standard project evaluation and approval process to ensure on-going alignment between project goals and corporate BI strategy
1 2
Gartner, Business Intelligence Multi-client Study, 2002. Gartner, Client Issues for Business Intelligence, October 2003.
Business Intelligence Strategy Service
Benchmarking Your BI Maturity
A successful BI strategy must be matched with the “BI maturity” of your organization. One of several different situations may exist today: General low interest in BI: In this scenario, companies are narrowly focused on solving problems and don’t fully understand (or care) how information access could improve their business. The IT group thinks of BI only as a technical infrastructure, while executives give too little attention to the strategic importance of BI. Fragmented BI: This is one of the most common situations in today’s organizations. BI is installed on a project-by-project basis by business units in order to resolve critical needs, but without the support (or sometimes even the knowledge) of the IT organization. One-size-fits-all BI: This scenario typically comes up when IT attempts to standardize software tools and solutions in an effort to cut down the costs of buying and supporting BI technology on top of existing information systems. Standardization implies a reduction in technologies, but can be taken too far if IT seeks a single BI product without understanding the end users’ needs. This often results in a significant investment in technology that remains largely untouched by the business users. BI alignment: In the ideal scenario, both IT and end users are keen to implement and use business intelligence. But even here there are potential problems. In particular, if there is little trust or communication between business and IT teams, an organization may find that there is simultaneously an IT department pursuing a one-size-fits-all strategy while the business users create new BI silos.
Scalability, Performance, Self-Sufficiency
Business Objects consultants follow a proven approach to strategic consulting: the BI Solution Accelerator, the most robust BI project methodology in the Industry. This drives every committed deliverable and means that the systems built in collaboration with our customers, are strategically aligned, scalable and designed to perform optimally. With in-depth knowledge of thousands of customer deployments with our software, our consultants are the best qualified to ensure your organization can make best use of your Business Objects investment. We aim to set up your organization quickly and efficiently to benefit from the value of standardized architecture, as well as prepare for future growth of your BI systems. This is achieved with the development and delivery of a tailor-made training program supplemented by on-project skills transfer to gain valuable commercial expertise in collaboration with our consulting team. For more information on how Business Objects Professional Services can quickly deliver the benefits of a BI Strategy to your organization, contact your account manager today.
Printed in the United States - July 2005
www.businessobjects.com Americas Tel: +1 800 877 2340 Asia-Pacific Tel: +65 6416 6500 Europe, Middle East, Africa Tel: +33 1 41 25 21 21 Japan Tel: +81 3 5447 3900
Business Objects owns the following U.S. patents, which may cover products that are offered and licensed by Business Objects: 5,555,403; 6,247,008 B1; 6,578,027 B2; 6,490,593; and 6,289,352. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Enterprise, Crystal Analysis, WebIntelligence, RapidMarts, and BusinessQuery are trademarks or registered trademarks of Business Objects SA or its affiliated companies in the United States and other countries. All other names mentioned herein may be trademarks of their respective owners. Copyright © 2005 Business Objects. All rights reserved. XXXXX-X
doc_635561618.pdf